Docusign Reviews & Product Details

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible

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Docusign

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Overview by

Lauren Clawson

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Docusign Community

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Pricing provided by Docusign.

Personal

$10.00

1 User Per Month

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Docusign Media

Easily sign on mobile.

Docusign Demo - Mobile App Document Storage

Access all of your signed forms straight from the DocuSign app from anywhere in the world.

Create and send documents easily from your browser.

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Official Downloads

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DocuSign vs Other Electronic Signature Tools

5 Reasons to Digitally Transform Your Agreement Process

Docusign Reviews (2,552)

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2025

"Docusign integration with Greenhouse"

5/5

What do you like best about Docusign?

DocuSign is its ability to simplify and secure the agreement process for businesses of all sizes. In an increasingly digital world, DocuSign has become a trusted leader in enabling paperless, remote, and legally binding agreements, which significantly improves both efficiency and user experience.

I also really appreciate DocuSign’s focus on innovation and how it has expanded beyond eSignatures into the broader Agreement Cloud — helping organizations manage the entire agreement lifecycle. This shows a forward-thinking approach and a commitment to solving real business problems at scale.

Additionally, I admire DocuSign’s emphasis on trust, security, and compliance, which are critical in the industries I’ve worked with. The company’s efforts toward sustainability and responsible innovation also align strongly with my personal and professional values. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While basic signing is simple, more advanced features (like conditional fields, bulk sending, or workflow customization) can be confusing and have a learning curve. Review collected by and hosted on G2.com.

What problems is Docusign solving and how is that benefiting you?

DocuSign is solving the problem of manual, paper-based agreement processes, which are often slow, inefficient, error-prone, and costly. In today’s fast-paced digital environment, traditional methods of signing and managing documents can delay business operations and create friction in customer experiences.

By digitizing and automating the entire agreement process—from preparation to signing to storage—DocuSign helps businesses become more agile, compliant, and secure. This is especially important for remote workforces and global teams.

Personally, I’ve benefited from DocuSign by being able to quickly sign contracts, onboarding documents, and NDAs without printing, scanning, or mailing anything. It saves time, ensures legal compliance, and gives peace of mind with secure audit trails. From a business standpoint, it accelerates decision-making and improves the overall customer and employee experience. Review collected by and hosted on G2.com.

Liana G.

Systems Manager

Enterprise (> 1000 emp.)

10/10/2025

"Completely revolutionized our business practice"

5/5

What do you like best about Docusign?

The two-way API tracking with our custom software offers significant benefits.

It provides ease and convenience for users, streamlines business processes, and removes unnecessary wait times. This setup enables immediate processing and helps eliminate human error, making operations much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

We would have appreciated more comprehensive documentation detailing the technical implementation differences between NA4 and GDPR accounts. In the absence of this, we had to turn to Stack Overflow for guidance as we moved our Docusign-integrated software into production. Review collected by and hosted on G2.com.

Cecilia M.

Recruiter

Small-Business (50 or fewer emp.)

12/16/2025

"Effortless and Convenient Document Signing"

5/5

What do you like best about Docusign?

I like that DocuSign makes signing documents convenient quick and easy Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't like that Docusign is often not supported on some systems Review collected by and hosted on G2.com.

Gabi K.

Senior Director, A&R

Small-Business (50 or fewer emp.)

12/26/2025

"Effortless Digital Signatures That Simplify Client Interactions"

4/5

What do you like best about Docusign?

I like that Docusign is a digital signature tool that makes it easier to sign documents with clients Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think what is least helpful about Docusign is that it is a bit clunky and not as intuitive to upload and edit documents for signature Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/16/2025

Guest users or non-business users of the software, not included in G2 scores.

"DocuSign Makes Onboarding Easy with Its User-Friendly Platform"

5/5

What do you like best about Docusign?

What I like best about DocuSign is that it has a user-friendly platform that everyone can use and understand from day one of using this platform. I love that it makes it easier for new teammates to firm their contracts during onboarding. And everything goes smoothly when a new team member receives the invitation to sign via DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

At the moment, I'm happy with all the features DocuSign has to offer. Review collected by and hosted on G2.com.

Graham T.

Engine Mobile Ltd

Small-Business (50 or fewer emp.)

4/17/2025

"It feels like Docusign has got too big and actually forgotten what it's for"

1/5

What do you like best about Docusign?

Docusign is THE document management system. Everyone knows and trusts it . The tools it has are great. It was relatively easy to set up and does exactly what we need. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I doubt anyone at Docusign has ever had to use it on a daily basis. Everything from logging on to the App are painful and hard. It's not something you're going to look forward to.

So many things you can't do on the App, or if you can it's so unfathomable I've not been able to fathom it.

I get an email saying someone has completed a form... but who? that's a secret apparently. I have to open the PDF to find out. Hang on - I've got 50 here, just talk among yourselves will. you while I open 50 PDF.

Nearly there... Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

12/16/2025

"Easy Assignment Process, But Pricing and Steps Could Improve"

3/5

What do you like best about Docusign?

Easy steps to assign people where to sign Review collected by and hosted on G2.com.

What do you dislike about Docusign?

the pricing and the amount of steps needed Review collected by and hosted on G2.com.

Skye D.

Storyteller & Strategist

Small-Business (50 or fewer emp.)

10/6/2025

"Docusign is an essential partner in documents and comms"

4/5

What do you like best about Docusign?

The best part about Docusign for me is the ease of use. I can upload anything--from PDFs that require edits---to complex contracts and have them legally and efficiently signed in seconds. From anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think the payment model should be reworked. Review collected by and hosted on G2.com.