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Docusign Reviews & Product Details

Pricing

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Docusign Media

Docusign Demo - Mobile Signing
Easily sign on mobile.
Docusign Demo - Mobile App Document Storage
Access all of your signed forms straight from the DocuSign app from anywhere in the world.
Docusign Demo - Harmonized Homepage
Create and send documents easily from your browser.
Docusign Demo - Manage Screenshots 1
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Docusign Demo - Manage Screenshots 2
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Docusign Demo - Manage Screenshots Templates
Manage Screenshots
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Docusign Reviews (2,549)

View 4 Video Reviews
Reviews

Docusign Reviews (2,549)

View 4 Video Reviews
4.5
2,549 reviews

Pros & Cons

Generated from real user reviews
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Cecilia M.
CM
Recruiter
Small-Business (50 or fewer emp.)
"Effortless and Convenient Document Signing"
What do you like best about Docusign?

I like that DocuSign makes signing documents convenient quick and easy Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't like that Docusign is often not supported on some systems Review collected by and hosted on G2.com.

Gabi K.
GK
Senior Director, A&R
Small-Business (50 or fewer emp.)
"Effortless Digital Signatures That Simplify Client Interactions"
What do you like best about Docusign?

I like that Docusign is a digital signature tool that makes it easier to sign documents with clients Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think what is least helpful about Docusign is that it is a bit clunky and not as intuitive to upload and edit documents for signature Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Makes Onboarding Easy with Its User-Friendly Platform"
What do you like best about Docusign?

What I like best about DocuSign is that it has a user-friendly platform that everyone can use and understand from day one of using this platform. I love that it makes it easier for new teammates to firm their contracts during onboarding. And everything goes smoothly when a new team member receives the invitation to sign via DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

At the moment, I'm happy with all the features DocuSign has to offer. Review collected by and hosted on G2.com.

Graham T.
GT
Engine Mobile Ltd
Small-Business (50 or fewer emp.)
"It feels like Docusign has got too big and actually forgotten what it's for"
What do you like best about Docusign?

Docusign is THE document management system. Everyone knows and trusts it . The tools it has are great. It was relatively easy to set up and does exactly what we need. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I doubt anyone at Docusign has ever had to use it on a daily basis. Everything from logging on to the App are painful and hard. It's not something you're going to look forward to.

So many things you can't do on the App, or if you can it's so unfathomable I've not been able to fathom it.

I get an email saying someone has completed a form... but who? that's a secret apparently. I have to open the PDF to find out. Hang on - I've got 50 here, just talk among yourselves will. you while I open 50 PDF.

Nearly there... Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business (50 or fewer emp.)
"Easy Assignment Process, But Pricing and Steps Could Improve"
What do you like best about Docusign?

Easy steps to assign people where to sign Review collected by and hosted on G2.com.

What do you dislike about Docusign?

the pricing and the amount of steps needed Review collected by and hosted on G2.com.

Skye D.
SD
Storyteller & Strategist
Small-Business (50 or fewer emp.)
"Docusign is an essential partner in documents and comms"
What do you like best about Docusign?

The best part about Docusign for me is the ease of use. I can upload anything--from PDFs that require edits---to complex contracts and have them legally and efficiently signed in seconds. From anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think the payment model should be reworked. Review collected by and hosted on G2.com.

Dipesh J.
DJ
Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Document Signing and Tracking"
What do you like best about Docusign?

the sign feature and the sharing of the document via envelop makes it easier for tracking Review collected by and hosted on G2.com.

What do you dislike about Docusign?

manual integration with other apps is still manual can it be automated Review collected by and hosted on G2.com.

Ashley D.
AD
Operations Manager
Small-Business (50 or fewer emp.)
"The Easiest Way to Get Documents Signed"
What do you like best about Docusign?

Our business has been using DocuSign, and it has truly streamlined the way we handle agreements and approvals. The platform is extremely user-friendly, making it easy for both our team and our clients to navigate. It saves us valuable time by eliminating the need for printing, scanning, or mailing documents, while also providing a secure and legally binding process. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

DocuSign integrates with many platforms, but setup can sometimes be complex. Easier plug-and-play integrations with CRMs and project management tools would add value. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Industry Standard For Document Signatures"
What do you like best about Docusign?

What I like about Docusign is the fact that everyone is accustomed to using it so it makes it easier for the other party to know exactly what to click and do. There is no explaining what needs to be done, since some people aren't very tech savvy but many have used Docusign before so it makes it easier to communicate. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

It can be a bit complex and there's some things that are annoying like when a old employee leaves, you have to look up the custom envelope number to pull up the document and gets hard to filter for that. Review collected by and hosted on G2.com.

Khushpreet K.
KK
Payment Solution Specialist
Banking
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great experience"
What do you like best about Docusign?

This product is quick and easy to use, and I appreciate the wide variety of options and features it offers. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

At times, customers who are not very tech-savvy may find it difficult to use. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Business Pro

$40.00
1 User Per Month

Standard

$25.00
1 User Per Month
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Docusign Features
Custom Branding
User, Role, and Access Management
Internationalization
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability
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Docusign