BILL Spend & Expense (Formerly Divvy) Reviews & Product Details

What I like best about BILL Spend & Expense is how it streamlines expense management end-to-end in one place. The real-time visibility into spending, easy receipt capture, and automatic syncing with accounting systems save a lot of time and reduce manual errors. The approval workflows are straightforward, and having clear controls and reporting makes it much easier to manage budgets and stay compliant without slowing teams down. Review collected by and hosted on G2.com.

One downside of BILL Spend & Expense is that some features can feel a bit rigid, especially if your company has more complex or unique expense policies. The reporting and customization options aren’t always as flexible as you might want, and there can be a learning curve for new users before everything feels intuitive. Review collected by and hosted on G2.com.

I like that employees are able to enter class, account, and vendor information. I also like that Bill Spend and Expense is able to sync with Quickbooks. I Usually enter most of the data into our company's Quickbooks system so this helps me out a lot. Review collected by and hosted on G2.com.

Sometimes transactions will not sync. I notice that is it always specifically three employees whose transactions will not sync. Also, since some employees already has a bill.com account, signing up for Bill Spend and Expense was a bit tricky because they experienced many hiccups. Review collected by and hosted on G2.com.

I like that BILL Spend & Expense (Formerly Divvy) cuts down on delays in receiving receipts and processing time. It collects receipts immediately in real time from employees and integrates seamlessly with our accounting software, which eliminates the need for data entry and reduces the chance of clerical errors. It provides us with real-time profit and loss on jobs without the delay of waiting for employees to turn in receipts. The initial setup was extremely easy. Review collected by and hosted on G2.com.

One thing that could be improved is if the system remembered prior selections, like for fuel charges, so that we don't have to manually change them every time. It would be nice if it categorized the transaction correctly, preventing us from having to make manual changes. Review collected by and hosted on G2.com.

I like how easy it is to monitor spending and set limits with BILL Spend & Expense. It's very easy to quickly adjust a limit if someone has a larger purchase. I appreciate how easy it is to seamlessly see what many people are doing at once. It's a great site to use and incredibly easy to use. Their customer service has been really helpful when I've had questions.I also really appreciate how easily it integrates with QuickBooks Online, which we use for accounting. It works great. Review collected by and hosted on G2.com.

I found it really unfamiliar when I had to use BILL Spend & Expense for invoice payments instead of the credit card management I'm used to. It ended up taking us about two extra weeks to collect money on a large invoice, which was frustrating. Typically, we'd expect a quicker process, like a direct deposit, but using this service seemed to complicate things and delay the payment. Review collected by and hosted on G2.com.

I like the credit card rewards, which include purchasing rewards and cashback from spending. I also appreciate being able to set up budgets for individuals, which helps track expenses per budget or department and assists with accounting. It's very useful to upload receipts and invoices, as having a documented place for these is great for audits and internal tracking. The ability to easily control who has a card, manage their budgets, and swiftly handle situations like card loss by zeroing out budgets or ordering new cards is very convenient. Review collected by and hosted on G2.com.

I find the integration between BILL Spend & Expense (Formerly Divvy) and our accounting system to be not seamless. It takes some extra steps, going through Excel, and feels like more manual work than it should be. I'd prefer if getting data from Divvy directly into my accountant's system required fewer manual steps. Review collected by and hosted on G2.com.

I like the intuitiveness of BILL Spend & Expense, and the great customer service from the team. The great budgeting practices and best practices offered are really helpful, and it's just really easy to use. The system is easy to use with very little training required for new team members, which has improved the time it takes to do expense reports. The integration of using cards with the expense platform keeps everything in one place, making it very convenient. Initial setup was really easy for me, and I’d give it a nine out of 10. Review collected by and hosted on G2.com.

Allocating large expenses to two separate billing departments or budgets is a little difficult right now. Review collected by and hosted on G2.com.

We love how easy it is to set up and sync with QuickBooks. It also gives us a great way to control spending by creating budgets, using virtual cards, and accessing a ton of other helpful features. Tech support has been great, and they really come in clutch when we’re trying to figure things out. It is easy to add new users and remove old users. Implementing the card was easy peasy. We use the card everyday and benefit from the rewards pretty quickly. Review collected by and hosted on G2.com.

Our biggest issue was when we first started using BILL. It took a bit of work to get a credit increase, but now that we understand the process, it is a little easier. Review collected by and hosted on G2.com.

I like most of the tracking of our bills being paid and the reports that are given for me to easily then put it into our system for balancing. I also like that I can pull up specific payment dates for filtering, and the report shows the company that was paid and the amounts as well. Being able to filter for specific categories in these reports is most helpful because it allows me to easily determine in that payment cycle how much was spent in certain categories. Review collected by and hosted on G2.com.

The customer service is not good. It feels disjointed, like dealing with a third party to another third party company. They often act like they don't know which part of their app we use, though they have my information. They can't answer questions about specific check numbers or payments to vendors without stopping communication to contact someone else, which takes a day and results in more questions that should already be known. It's infuriating. Additionally, having to void a check takes too long because of back and forth communication, making it feel like they don't know what's going on internally. The initial setup was time-consuming and very manual due to our ERP software not being compatible with BILL Spend & Expense. Review collected by and hosted on G2.com.

The interface is very easy to use, not just for the end users (card holders) but especially for me as an administrator. I can easily see everyone's receipts, make sure things are categorized correctly, make sure that all the required data has been entered, reports are easy to run and edit because they are downloadable in excel. Everything about it works great for me. Review collected by and hosted on G2.com.

One small request would be the ability to add additional information to the card transactions, i.e. project number. We send the spending to the projects and it would help a lot if we could have a customizable field that would let us make that connection that would automate the allocation function. But there are enough tools to work with that I've got it down to a very manageable amount of work, even though it's not quite "automated". Review collected by and hosted on G2.com.

I like BILL Spend & Expense because it allows my small business to operate smoothly by giving my employees access to virtual cards, which simplifies tasks like e-filing and parking expenses. I can control budgets and manage their spending effectively. The payment schedule options and the rewards program are what I appreciate the most, as they have been really helpful to us. It's nice that we can earn cash rewards by using the cards for our expenses, especially the recurring ones. The initial setup was pretty easy for me, though some employees needed a bit of help. Review collected by and hosted on G2.com.

More payment options would be beneficial. And more integrations would certainly be helpful. Review collected by and hosted on G2.com.