
I have been delighted with the rapid data flow from BILL to our accounting platform. From transaction to approval to data synchronization, there is very little to no friction in the process. The transparency has been fantastic and it has allowed my small accounting office to get out of the procurement business almost entirely. Review collected by and hosted on G2.com.
When BILL Spend & Expense (formerly Divvy) and BILL AP first integrated, it took a little while to make the platforms feel like one system, which is understandable. Tech support is still fairly siloed, and hopefully the company will continue to invest in and improve reducing silos of knowledge and experience among their 2nd and 3rd line support staff. Review collected by and hosted on G2.com.
Thank you, Erik, for your insightful feedback on BILL Spend & Expense! We are delighted that you find the rapid data flow and transparency fantastic, resulting in little to no friction from transaction to synchronization, which has significantly helped your office manage procurement. We appreciate your patience during the initial platform integration but hear your critical request that we continue to invest in and improve our technical support to reduce current knowledge silos among 2nd and 3rd line staff. We are always eager to hear what works well for you and how we can enhance your experience.
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