Best Online Backup Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Online Backup category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Backup to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Backup category.

In addition to qualifying for inclusion in the Online Backup Software category, to qualify for inclusion in the Small Business Online Backup Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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46 Listings in Small Business Online Backup Available

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    G2 Score
IDrive Online and SaaS Backup, Object Storage e2
(1,890)4.4 out of 5
6th Easiest To Use in Online Backup software
Entry Level Price:Starting at $2.95
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

    Users
    • Owner
    • Director
    Industries
    • Photography
    • Information Technology and Services
    Market Segment
    • 88% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup.
    • Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity.
    • Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    496
    Affordable
    403
    Storage Capacity
    378
    Setup Ease
    359
    Backup Frequency
    335
    Cons
    Backup Issues
    231
    Poor Interface Design
    128
    Backup Failures
    116
    Storage Issues
    113
    Slow Backup
    103
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Remote Backup
    Average: 8.8
    9.0
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    17,872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

Users
  • Owner
  • Director
Industries
  • Photography
  • Information Technology and Services
Market Segment
  • 88% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup.
  • Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity.
  • Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
496
Affordable
403
Storage Capacity
378
Setup Ease
359
Backup Frequency
335
Cons
Backup Issues
231
Poor Interface Design
128
Backup Failures
116
Storage Issues
113
Slow Backup
103
View All Pros and Cons
IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.0
Remote Backup
Average: 8.8
9.0
Encrypted Storage
Average: 8.9
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
17,872 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
NinjaOne
(3,701)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Online Backup software
View top Consulting Services for NinjaOne
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation.
    • Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,559
    Features
    980
    Remote Access
    955
    Automation
    909
    Customer Support
    813
    Cons
    Missing Features
    792
    Limited Features
    450
    Improvement Needed
    424
    Needs Improvement
    409
    Feature Issues
    346
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Remote Backup
    Average: 8.8
    8.7
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,529 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,006 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation.
  • Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,559
Features
980
Remote Access
955
Automation
909
Customer Support
813
Cons
Missing Features
792
Limited Features
450
Improvement Needed
424
Needs Improvement
409
Feature Issues
346
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.0
Remote Backup
Average: 8.8
8.7
Encrypted Storage
Average: 8.9
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,529 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
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Veeam Data Platform
(712)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    #1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veeam Data Platform is a complex software solution designed for data backup and recovery across various environments including on-premises, virtualized, and cloud.
    • Users like the platform's reliability, comprehensive features, fast and dependable backup and restore processes, and the confidence it provides in data protection.
    • Users mentioned that the software's complexity can require a lot of research to understand, the initial setup and licensing model can be complex, and the platform can be resource-intensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Veeam Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Backup Solutions
    111
    Reliability
    74
    Backup Frequency
    70
    Easy Setup
    63
    Cons
    Backup Issues
    37
    Expensive
    36
    Licensing Issues
    27
    Complex Setup
    24
    Backup Problems
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Veeam Data Platform features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Remote Backup
    Average: 8.8
    9.1
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    51,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,666 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

#1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veeam Data Platform is a complex software solution designed for data backup and recovery across various environments including on-premises, virtualized, and cloud.
  • Users like the platform's reliability, comprehensive features, fast and dependable backup and restore processes, and the confidence it provides in data protection.
  • Users mentioned that the software's complexity can require a lot of research to understand, the initial setup and licensing model can be complex, and the platform can be resource-intensive.
Veeam Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Backup Solutions
111
Reliability
74
Backup Frequency
70
Easy Setup
63
Cons
Backup Issues
37
Expensive
36
Licensing Issues
27
Complex Setup
24
Backup Problems
21
View All Pros and Cons
Veeam Data Platform features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.9
Remote Backup
Average: 8.8
9.1
Encrypted Storage
Average: 8.9
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
51,591 Twitter followers
LinkedIn® Page
www.linkedin.com
6,666 employees on LinkedIn®
Cove Data Protection
(413)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management.
    • Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process.
    • Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cove Data Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    130
    Backup Solutions
    71
    Reliability
    64
    Backup Frequency
    61
    Easy Setup
    53
    Cons
    Backup Issues
    40
    Backup Failures
    24
    Restore Issues
    23
    Lack of Backup
    18
    Restoration Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cove Data Protection features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Remote Backup
    Average: 8.8
    8.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,897 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,224 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management.
  • Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process.
  • Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
Cove Data Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
130
Backup Solutions
71
Reliability
64
Backup Frequency
61
Easy Setup
53
Cons
Backup Issues
40
Backup Failures
24
Restore Issues
23
Lack of Backup
18
Restoration Issues
18
View All Pros and Cons
Cove Data Protection features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.9
Remote Backup
Average: 8.8
8.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,897 Twitter followers
LinkedIn® Page
www.linkedin.com
2,224 employees on LinkedIn®
Ownership
NYSE: NABL
Datto SIRIS
(272)4.6 out of 5
3rd Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto BCDR is a backup and disaster recovery solution that provides data protection and quick recovery processes.
    • Reviewers like the product's dependability, straightforward setup, robust security features, and its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions.
    • Users experienced issues with the interface being complicated, slower backup speeds when dealing with large amounts of data, high cost, and difficulties in pulling up detailed reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto SIRIS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Reliability
    81
    Recovery Ease
    63
    Backup Solutions
    62
    Customer Support
    60
    Cons
    Expensive
    35
    Poor Customer Support
    24
    Pricing Issues
    19
    Restore Issues
    16
    Storage Issues
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto SIRIS features and usability ratings that predict user satisfaction
    9.5
    Disk Backup
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.6
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto BCDR is a backup and disaster recovery solution that provides data protection and quick recovery processes.
  • Reviewers like the product's dependability, straightforward setup, robust security features, and its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions.
  • Users experienced issues with the interface being complicated, slower backup speeds when dealing with large amounts of data, high cost, and difficulties in pulling up detailed reports.
Datto SIRIS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Reliability
81
Recovery Ease
63
Backup Solutions
62
Customer Support
60
Cons
Expensive
35
Poor Customer Support
24
Pricing Issues
19
Restore Issues
16
Storage Issues
16
View All Pros and Cons
Datto SIRIS features and usability ratings that predict user satisfaction
9.5
Disk Backup
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.6
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,436 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
Axcient x360Cloud
(89)4.4 out of 5
View top Consulting Services for Axcient x360Cloud
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Axcient x360Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Easy Setup
    13
    Customer Support
    9
    Simple
    9
    Restore Functionality
    8
    Cons
    Lack of Backup
    4
    Poor Interface Design
    4
    Backup Issues
    3
    Delay Issues
    3
    Difficult Navigation
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Axcient x360Cloud features and usability ratings that predict user satisfaction
    8.0
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,943 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,439 employees on LinkedIn®
    Phone
    800-671-6898
Product Description
How are these determined?Information
This description is provided by the seller.

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Axcient x360Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Easy Setup
13
Customer Support
9
Simple
9
Restore Functionality
8
Cons
Lack of Backup
4
Poor Interface Design
4
Backup Issues
3
Delay Issues
3
Difficult Navigation
3
View All Pros and Cons
Axcient x360Cloud features and usability ratings that predict user satisfaction
8.0
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Seller
ConnectWise
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,943 Twitter followers
LinkedIn® Page
www.linkedin.com
3,439 employees on LinkedIn®
Phone
800-671-6898
Carbonite Safe
(197)4.0 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

    Users
    • President
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Carbonite Safe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Backup Solutions
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Setup
    1
    Cons
    Backup Issues
    1
    Backup Problems
    1
    Excessive Notifications
    1
    Inadequate Notifications
    1
    Lack of Backup
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Carbonite Safe features and usability ratings that predict user satisfaction
    8.6
    Disk Backup
    Average: 8.5
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Remote Backup
    Average: 8.8
    8.6
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,270 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

Users
  • President
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 32% Mid-Market
Carbonite Safe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Backup Solutions
1
Customer Support
1
Ease of Use
1
Easy Setup
1
Cons
Backup Issues
1
Backup Problems
1
Excessive Notifications
1
Inadequate Notifications
1
Lack of Backup
1
View All Pros and Cons
Carbonite Safe features and usability ratings that predict user satisfaction
8.6
Disk Backup
Average: 8.5
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Remote Backup
Average: 8.8
8.6
Encrypted Storage
Average: 8.9
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,591 Twitter followers
LinkedIn® Page
www.linkedin.com
23,270 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Druva Data Security Cloud
(723)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs.
    • Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support.
    • Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Druva Data Security Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    219
    Backup Ease
    167
    Backup Solutions
    167
    Customer Support
    140
    Backup Frequency
    126
    Cons
    Backup Issues
    56
    Storage Limitations
    28
    Expensive
    26
    Slow Performance
    25
    Lack of Backup
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Druva Data Security Cloud features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.4
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Druva
    Company Website
    Year Founded
    2008
    HQ Location
    Sunnyvale, CA
    Twitter
    @druvainc
    19,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,383 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs.
  • Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support.
  • Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
Druva Data Security Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
219
Backup Ease
167
Backup Solutions
167
Customer Support
140
Backup Frequency
126
Cons
Backup Issues
56
Storage Limitations
28
Expensive
26
Slow Performance
25
Lack of Backup
23
View All Pros and Cons
Druva Data Security Cloud features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.4
Encrypted Storage
Average: 8.9
Seller Details
Seller
Druva
Company Website
Year Founded
2008
HQ Location
Sunnyvale, CA
Twitter
@druvainc
19,158 Twitter followers
LinkedIn® Page
www.linkedin.com
1,383 employees on LinkedIn®
Backblaze B2 Cloud Storage
(113)4.7 out of 5
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backblaze B2 Cloud Storage is a cloud storage solution that provides data backup and storage services.
    • Users like the affordability, simplicity, and reliability of Backblaze B2 Cloud Storage, appreciating its fast upload and download speed, seamless integration with third-party apps, and the ease of setup and configuration.
    • Reviewers noted that the user interface can be technical for new users, the process of browsing stored data can be slow and cumbersome, and the setup process can be unnecessarily difficult.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backblaze B2 Cloud Storage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    17
    Reliability
    14
    Ease of Use
    12
    Easy Setup
    12
    Storage Capacity
    12
    Cons
    Poor Interface Design
    4
    Poor Navigation
    4
    Storage Issues
    4
    Storage Limitations
    4
    Backup Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Backblaze
    Company Website
    Year Founded
    2007
    HQ Location
    San Mateo, California
    Twitter
    @backblaze
    17,839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 71% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backblaze B2 Cloud Storage is a cloud storage solution that provides data backup and storage services.
  • Users like the affordability, simplicity, and reliability of Backblaze B2 Cloud Storage, appreciating its fast upload and download speed, seamless integration with third-party apps, and the ease of setup and configuration.
  • Reviewers noted that the user interface can be technical for new users, the process of browsing stored data can be slow and cumbersome, and the setup process can be unnecessarily difficult.
Backblaze B2 Cloud Storage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
17
Reliability
14
Ease of Use
12
Easy Setup
12
Storage Capacity
12
Cons
Poor Interface Design
4
Poor Navigation
4
Storage Issues
4
Storage Limitations
4
Backup Issues
3
View All Pros and Cons
Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.1
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Backblaze
Company Website
Year Founded
2007
HQ Location
San Mateo, California
Twitter
@backblaze
17,839 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
AvePoint Confidence Platform
(120)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments.
    • Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits.
    • Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AvePoint Confidence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Cloud Backup
    29
    Backup Frequency
    25
    Security
    25
    Easy Setup
    22
    Cons
    Expensive
    12
    Backup Issues
    10
    Poor Customer Support
    9
    Slow Performance
    9
    Technical Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AvePoint Confidence Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AvePoint
    Company Website
    Year Founded
    2001
    HQ Location
    Jersey City, NJ
    Twitter
    @AvePoint
    9,777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments.
  • Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits.
  • Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
AvePoint Confidence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Cloud Backup
29
Backup Frequency
25
Security
25
Easy Setup
22
Cons
Expensive
12
Backup Issues
10
Poor Customer Support
9
Slow Performance
9
Technical Issues
9
View All Pros and Cons
AvePoint Confidence Platform features and usability ratings that predict user satisfaction
0.0
No information available
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
AvePoint
Company Website
Year Founded
2001
HQ Location
Jersey City, NJ
Twitter
@AvePoint
9,777 Twitter followers
LinkedIn® Page
www.linkedin.com
2,425 employees on LinkedIn®
MSP360 Backup
(537)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Online Backup software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MSP360 Backup is a software that manages and protects customers' data through centralized backups from a single console.
    • Reviewers like the software's seamless integration with both legacy file-based backups and Azure cloud-based backups, its scheduling feature for automatic downloads, and the excellent customer service provided by knowledgeable support reps.
    • Reviewers mentioned issues with the initial setup being technical and not intuitive, the 2FA process being cumbersome, and the lack of full system image backups for Linux systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MSP360 Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Backup Solutions
    32
    Customer Support
    20
    Features
    19
    Easy Setup
    18
    Cons
    Poor Interface Design
    10
    Backup Issues
    9
    Lack of Backup
    9
    Poor Customer Support
    9
    Learning Difficulty
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MSP360 Backup features and usability ratings that predict user satisfaction
    9.4
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MSP360 Backup is a software that manages and protects customers' data through centralized backups from a single console.
  • Reviewers like the software's seamless integration with both legacy file-based backups and Azure cloud-based backups, its scheduling feature for automatic downloads, and the excellent customer service provided by knowledgeable support reps.
  • Reviewers mentioned issues with the initial setup being technical and not intuitive, the 2FA process being cumbersome, and the lack of full system image backups for Linux systems.
MSP360 Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Backup Solutions
32
Customer Support
20
Features
19
Easy Setup
18
Cons
Poor Interface Design
10
Backup Issues
9
Lack of Backup
9
Poor Customer Support
9
Learning Difficulty
7
View All Pros and Cons
MSP360 Backup features and usability ratings that predict user satisfaction
9.4
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,796 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Datto Endpoint Backup
(25)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto Endpoint Backup is designed to protect your servers, virtual machines, cloud instances, desktops and laptops from data loss. Ensure no workload goes unprotected with a resilient and cost-effecti

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto Endpoint Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Setup
    3
    Customer Support
    2
    Integrations
    2
    Affordable
    1
    Cons
    Backup Issues
    2
    Lack of Backup Options
    2
    Missing Features
    2
    Storage Issues
    2
    Storage Limitations
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto Endpoint Backup features and usability ratings that predict user satisfaction
    6.7
    Disk Backup
    Average: 8.5
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Remote Backup
    Average: 8.8
    9.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto Endpoint Backup is designed to protect your servers, virtual machines, cloud instances, desktops and laptops from data loss. Ensure no workload goes unprotected with a resilient and cost-effecti

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 32% Mid-Market
Datto Endpoint Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Setup
3
Customer Support
2
Integrations
2
Affordable
1
Cons
Backup Issues
2
Lack of Backup Options
2
Missing Features
2
Storage Issues
2
Storage Limitations
2
View All Pros and Cons
Datto Endpoint Backup features and usability ratings that predict user satisfaction
6.7
Disk Backup
Average: 8.5
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.3
Remote Backup
Average: 8.8
9.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
Kaseya
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,436 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
ScalePad Backup Radar
(173)4.6 out of 5
11th Easiest To Use in Online Backup software
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

    Users
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backup Radar is a tool that integrates with multiple platforms to monitor and organize backup alerts based on department groupings and teams.
    • Reviewers frequently mention the centralized view of all client backups, the automated ticketing and alerting system, and the easy integration with major backup vendors and PSA tools.
    • Users mentioned that the user interface could be more modern and responsive, customizing reports and alerts can be unintuitive, and there is a need for more granular control over ticket generation rules and better documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ScalePad Backup Radar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Ease of Use
    19
    Easy Integrations
    15
    Backup Frequency
    14
    Easy Setup
    14
    Cons
    Backup Issues
    8
    Complex Setup
    6
    Difficult Configuration
    4
    Improvement Needed
    3
    Lack of Customization
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScalePad Backup Radar features and usability ratings that predict user satisfaction
    8.3
    Disk Backup
    Average: 8.5
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Remote Backup
    Average: 8.8
    7.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

Users
  • Systems Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backup Radar is a tool that integrates with multiple platforms to monitor and organize backup alerts based on department groupings and teams.
  • Reviewers frequently mention the centralized view of all client backups, the automated ticketing and alerting system, and the easy integration with major backup vendors and PSA tools.
  • Users mentioned that the user interface could be more modern and responsive, customizing reports and alerts can be unintuitive, and there is a need for more granular control over ticket generation rules and better documentation.
ScalePad Backup Radar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Ease of Use
19
Easy Integrations
15
Backup Frequency
14
Easy Setup
14
Cons
Backup Issues
8
Complex Setup
6
Difficult Configuration
4
Improvement Needed
3
Lack of Customization
3
View All Pros and Cons
ScalePad Backup Radar features and usability ratings that predict user satisfaction
8.3
Disk Backup
Average: 8.5
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.3
Remote Backup
Average: 8.8
7.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
990 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
NAKIVO Backup & Replication
(347)4.7 out of 5
8th Easiest To Use in Online Backup software
Entry Level Price:Starting at $2.45
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options.
    • Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place.
    • Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NAKIVO Backup & Replication Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Backup Solutions
    74
    Customer Support
    68
    Features
    55
    Easy Setup
    53
    Cons
    Backup Issues
    19
    Backup Problems
    13
    Storage Limitations
    13
    Lack of Backup
    11
    Limited Features
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
    9.3
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Remote Backup
    Average: 8.8
    8.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NAKIVO, Inc.
    Year Founded
    2012
    HQ Location
    Sparks, Nevada, USA
    Twitter
    @Nakivo
    1,373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options.
  • Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place.
  • Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
NAKIVO Backup & Replication Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Backup Solutions
74
Customer Support
68
Features
55
Easy Setup
53
Cons
Backup Issues
19
Backup Problems
13
Storage Limitations
13
Lack of Backup
11
Limited Features
11
View All Pros and Cons
NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
9.3
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.2
Remote Backup
Average: 8.8
8.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
NAKIVO, Inc.
Year Founded
2012
HQ Location
Sparks, Nevada, USA
Twitter
@Nakivo
1,373 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
Tresorit
(251)4.5 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tresorit is a secure content collaboration platform built to help individuals and organizations store, sync, and share sensitive information without sacrificing privacy. It brings encrypted storage, f

    Users
    • CEO
    • Manager
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tresorit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Security
    85
    File Sharing
    64
    Secure Sharing
    57
    Security Focus
    36
    Cons
    Access Limitations
    24
    Expensive
    23
    File Management Issues
    20
    Syncing Issues
    19
    File Sharing Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tresorit features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tresorit
    Year Founded
    2011
    HQ Location
    Zurich, Zurich
    Twitter
    @Tresorit
    7,493 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tresorit is a secure content collaboration platform built to help individuals and organizations store, sync, and share sensitive information without sacrificing privacy. It brings encrypted storage, f

Users
  • CEO
  • Manager
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Tresorit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Security
85
File Sharing
64
Secure Sharing
57
Security Focus
36
Cons
Access Limitations
24
Expensive
23
File Management Issues
20
Syncing Issues
19
File Sharing Issues
18
View All Pros and Cons
Tresorit features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
Seller Details
Seller
Tresorit
Year Founded
2011
HQ Location
Zurich, Zurich
Twitter
@Tresorit
7,493 Twitter followers
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®
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