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Best Online Backup Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Online Backup category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Backup to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Backup category.

In addition to qualifying for inclusion in the Online Backup Software category, to qualify for inclusion in the Small Business Online Backup Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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47 Listings in Small Business Online Backup Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

    Users
    • Owner
    • President
    Industries
    • Photography
    • Information Technology and Services
    Market Segment
    • 88% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that uses deduplication to transfer only the changed parts of a file and offers various storage plans.
    • Reviewers like the ease of setup, the reasonable pricing, the ability to backup multiple devices from one account, and the peace of mind it provides by securely storing their data.
    • Reviewers experienced issues with the interface being confusing and dated, slow upload speeds, and the separation of network/external drive backups from computer backups complicating the process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    448
    Affordable
    358
    Storage Capacity
    333
    Backup Frequency
    314
    Setup Ease
    312
    Cons
    Backup Issues
    215
    Poor Interface Design
    121
    Backup Failures
    110
    Storage Issues
    100
    Slow Backup
    99
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    9.0
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    17,863 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

Users
  • Owner
  • President
Industries
  • Photography
  • Information Technology and Services
Market Segment
  • 88% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that uses deduplication to transfer only the changed parts of a file and offers various storage plans.
  • Reviewers like the ease of setup, the reasonable pricing, the ability to backup multiple devices from one account, and the peace of mind it provides by securely storing their data.
  • Reviewers experienced issues with the interface being confusing and dated, slow upload speeds, and the separation of network/external drive backups from computer backups complicating the process.
IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
448
Affordable
358
Storage Capacity
333
Backup Frequency
314
Setup Ease
312
Cons
Backup Issues
215
Poor Interface Design
121
Backup Failures
110
Storage Issues
100
Slow Backup
99
IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
9.0
Encrypted Storage
Average: 8.9
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
17,863 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
(3,688)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Online Backup software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote management and monitoring platform that provides features such as asset inventory, scripting, remote management, and compound conditions for efficient device management.
    • Users like NinjaOne's intuitive interface, robust feature set, easy deployment, and the ability to manage and monitor devices remotely, with many praising its automation capabilities, patch management, and the detailed information provided by the RMM system.
    • Reviewers mentioned some issues with NinjaOne, including occasional problems with the remote function, limited advanced reporting capabilities, a lack of customization options in the ticketing system, and some features needing improvement or further development.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,383
    Features
    916
    Remote Access
    857
    Automation
    819
    Customer Support
    759
    Cons
    Missing Features
    703
    Limited Features
    355
    Improvement Needed
    332
    Needs Improvement
    326
    Feature Issues
    299
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Remote Backup
    Average: 8.8
    8.7
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,006 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote management and monitoring platform that provides features such as asset inventory, scripting, remote management, and compound conditions for efficient device management.
  • Users like NinjaOne's intuitive interface, robust feature set, easy deployment, and the ability to manage and monitor devices remotely, with many praising its automation capabilities, patch management, and the detailed information provided by the RMM system.
  • Reviewers mentioned some issues with NinjaOne, including occasional problems with the remote function, limited advanced reporting capabilities, a lack of customization options in the ticketing system, and some features needing improvement or further development.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,383
Features
916
Remote Access
857
Automation
819
Customer Support
759
Cons
Missing Features
703
Limited Features
355
Improvement Needed
332
Needs Improvement
326
Feature Issues
299
NinjaOne features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.0
Remote Backup
Average: 8.8
8.7
Encrypted Storage
Average: 8.9
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,470 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
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(696)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    #1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veeam Data Platform is a backup and recovery solution that provides data protection for on-prem, virtualized, and cloud environments.
    • Users like the platform's reliability, fast recovery times, wide range of features, and its ability to work on multiple devices and platforms.
    • Reviewers noted that the initial setup and licensing model can be complex, the platform can be resource-intensive, and the interface can feel complex at times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Veeam Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Backup Solutions
    103
    Backup Frequency
    67
    Reliability
    67
    Easy Setup
    57
    Cons
    Backup Issues
    34
    Expensive
    34
    Licensing Issues
    24
    Backup Problems
    20
    Complex Setup
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Veeam Data Platform features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    9.1
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    51,595 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,666 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

#1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veeam Data Platform is a backup and recovery solution that provides data protection for on-prem, virtualized, and cloud environments.
  • Users like the platform's reliability, fast recovery times, wide range of features, and its ability to work on multiple devices and platforms.
  • Reviewers noted that the initial setup and licensing model can be complex, the platform can be resource-intensive, and the interface can feel complex at times.
Veeam Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Backup Solutions
103
Backup Frequency
67
Reliability
67
Easy Setup
57
Cons
Backup Issues
34
Expensive
34
Licensing Issues
24
Backup Problems
20
Complex Setup
20
Veeam Data Platform features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
9.1
Encrypted Storage
Average: 8.9
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
51,595 Twitter followers
LinkedIn® Page
www.linkedin.com
6,666 employees on LinkedIn®
(412)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • N-Able Cove Data is a tool that automatically backs up data and monitors backup status of multiple computers to prevent data loss.
    • Reviewers appreciate the user-friendly interface, efficient data backup and restoration process, seamless integration with other tools, and the proactive monitoring feature that prevents problems from arising.
    • Users reported issues with the advanced features being difficult to learn, slow restoration process dependent on internet connection, lack of notification settings, and a high pricing structure with significant space limitations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cove Data Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Backup Solutions
    68
    Backup Frequency
    61
    Reliability
    60
    Easy Setup
    52
    Cons
    Backup Issues
    39
    Backup Failures
    24
    Restore Issues
    24
    Lack of Backup
    18
    Restoration Issues
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cove Data Protection features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    8.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,906 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,224 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • N-Able Cove Data is a tool that automatically backs up data and monitors backup status of multiple computers to prevent data loss.
  • Reviewers appreciate the user-friendly interface, efficient data backup and restoration process, seamless integration with other tools, and the proactive monitoring feature that prevents problems from arising.
  • Users reported issues with the advanced features being difficult to learn, slow restoration process dependent on internet connection, lack of notification settings, and a high pricing structure with significant space limitations.
Cove Data Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Backup Solutions
68
Backup Frequency
61
Reliability
60
Easy Setup
52
Cons
Backup Issues
39
Backup Failures
24
Restore Issues
24
Lack of Backup
18
Restoration Issues
18
Cove Data Protection features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
8.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,906 Twitter followers
LinkedIn® Page
www.linkedin.com
2,224 employees on LinkedIn®
Ownership
NYSE: NABL
(271)4.6 out of 5
3rd Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto BCDR is a backup solution that provides automatic backups and system restoration capabilities.
    • Users like the dependability of Datto BCDR, its straightforwardness, the reassurance of data safety, the ability to recover data almost instantly, and the robust security features including ransomware protection, immutable backups, and cloud encryption.
    • Reviewers mentioned that the interface can be complicated, the initial setup requires effort, the reports are not user-friendly, the backup of large amounts of data can be slow, the cost is high, and the local storage can become full quickly if retention policies are not managed properly.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datto BCDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Reliability
    80
    Recovery Ease
    61
    Customer Support
    60
    Backup Solutions
    58
    Cons
    Expensive
    35
    Poor Customer Support
    24
    Pricing Issues
    19
    Restore Issues
    16
    Storage Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto BCDR features and usability ratings that predict user satisfaction
    9.5
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,444 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto BCDR is a backup solution that provides automatic backups and system restoration capabilities.
  • Users like the dependability of Datto BCDR, its straightforwardness, the reassurance of data safety, the ability to recover data almost instantly, and the robust security features including ransomware protection, immutable backups, and cloud encryption.
  • Reviewers mentioned that the interface can be complicated, the initial setup requires effort, the reports are not user-friendly, the backup of large amounts of data can be slow, the cost is high, and the local storage can become full quickly if retention policies are not managed properly.
Datto BCDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Reliability
80
Recovery Ease
61
Customer Support
60
Backup Solutions
58
Cons
Expensive
35
Poor Customer Support
24
Pricing Issues
19
Restore Issues
16
Storage Issues
16
Datto BCDR features and usability ratings that predict user satisfaction
9.5
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.6
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,444 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
(89)4.4 out of 5
14th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Axcient x360Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    18
    Easy Setup
    17
    Backup Frequency
    15
    Backup Solutions
    13
    Cons
    Poor Interface Design
    10
    Difficult Navigation
    6
    Lack of Backup
    5
    Backup Issues
    3
    Delay Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Axcient x360Cloud features and usability ratings that predict user satisfaction
    8.0
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,933 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,439 employees on LinkedIn®
    Phone
    800-671-6898
Product Description
How are these determined?Information
This description is provided by the seller.

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Axcient x360Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
18
Easy Setup
17
Backup Frequency
15
Backup Solutions
13
Cons
Poor Interface Design
10
Difficult Navigation
6
Lack of Backup
5
Backup Issues
3
Delay Issues
3
Axcient x360Cloud features and usability ratings that predict user satisfaction
8.0
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,933 Twitter followers
LinkedIn® Page
www.linkedin.com
3,439 employees on LinkedIn®
Phone
800-671-6898
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

    Users
    • President
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Carbonite Safe features and usability ratings that predict user satisfaction
    8.6
    Disk Backup
    Average: 8.5
    8.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Remote Backup
    Average: 8.8
    8.6
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,597 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,270 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

Users
  • President
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 32% Mid-Market
Carbonite Safe features and usability ratings that predict user satisfaction
8.6
Disk Backup
Average: 8.5
8.3
Has the product been a good partner in doing business?
Average: 8.6
9.0
Remote Backup
Average: 8.8
8.6
Encrypted Storage
Average: 8.9
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,597 Twitter followers
LinkedIn® Page
www.linkedin.com
23,270 employees on LinkedIn®
Ownership
NASDAQ:OTEX
(720)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Druva Data Security Cloud is a cloud-based data protection and management solution that offers centralized visibility, automated backups, and fast restores for enterprise data across cloud, endpoint, and data center environments.
    • Reviewers frequently mention the simplicity and reliability of Druva Data Security Cloud, its ease of implementation, the robust security it provides, and the efficient cost management it enables.
    • Users experienced challenges with automating endpoint setup, which added complexity to the deployment process, and found the reporting capabilities within the platform to be limited, lacking customizable and detailed reporting options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Druva Data Security Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    206
    Backup Solutions
    160
    Backup Ease
    159
    Customer Support
    136
    Backup Frequency
    122
    Cons
    Backup Issues
    53
    Expensive
    26
    Storage Limitations
    26
    Lack of Backup
    23
    Limited Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Druva Data Security Cloud features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.4
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Druva
    Company Website
    Year Founded
    2008
    HQ Location
    Sunnyvale, CA
    Twitter
    @druvainc
    19,176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,389 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Druva Data Security Cloud is a cloud-based data protection and management solution that offers centralized visibility, automated backups, and fast restores for enterprise data across cloud, endpoint, and data center environments.
  • Reviewers frequently mention the simplicity and reliability of Druva Data Security Cloud, its ease of implementation, the robust security it provides, and the efficient cost management it enables.
  • Users experienced challenges with automating endpoint setup, which added complexity to the deployment process, and found the reporting capabilities within the platform to be limited, lacking customizable and detailed reporting options.
Druva Data Security Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
206
Backup Solutions
160
Backup Ease
159
Customer Support
136
Backup Frequency
122
Cons
Backup Issues
53
Expensive
26
Storage Limitations
26
Lack of Backup
23
Limited Features
23
Druva Data Security Cloud features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.4
Encrypted Storage
Average: 8.9
Seller Details
Seller
Druva
Company Website
Year Founded
2008
HQ Location
Sunnyvale, CA
Twitter
@druvainc
19,176 Twitter followers
LinkedIn® Page
www.linkedin.com
1,389 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backblaze B2 Cloud Storage is a cloud storage solution that provides AWS compatible storage for backups and test file buckets.
    • Users frequently mention the simplicity and transparency of the product, its affordability, fast upload and download speed, seamless integration with third-party apps, and reliable, secure storage for important files.
    • Users mentioned that the user interface can be technical for new users, the pricing can be confusing, browsing data stored on the platform can be slow, and the setup process can be unnecessarily difficult.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Backblaze B2 Cloud Storage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    9
    Affordable
    8
    Ease of Use
    6
    Storage Capacity
    6
    Performance
    5
    Cons
    Storage Limitations
    3
    Backup Issues
    2
    Complex Setup
    2
    Overwhelming Choices
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Backblaze
    Company Website
    Year Founded
    2007
    HQ Location
    San Mateo, California
    Twitter
    @backblaze
    17,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    358 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backblaze B2 Cloud Storage is a cloud storage solution that provides AWS compatible storage for backups and test file buckets.
  • Users frequently mention the simplicity and transparency of the product, its affordability, fast upload and download speed, seamless integration with third-party apps, and reliable, secure storage for important files.
  • Users mentioned that the user interface can be technical for new users, the pricing can be confusing, browsing data stored on the platform can be slow, and the setup process can be unnecessarily difficult.
Backblaze B2 Cloud Storage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
9
Affordable
8
Ease of Use
6
Storage Capacity
6
Performance
5
Cons
Storage Limitations
3
Backup Issues
2
Complex Setup
2
Overwhelming Choices
2
Poor Customer Support
2
Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.1
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Backblaze
Company Website
Year Founded
2007
HQ Location
San Mateo, California
Twitter
@backblaze
17,854 Twitter followers
LinkedIn® Page
www.linkedin.com
358 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AvePoint Confidence Platform is a tool designed to manage and protect Microsoft 365 data, offering backup, governance, compliance, and data protection in a unified solution.
    • Reviewers frequently mention the platform's comprehensive data governance, ease of data recovery, and the ability to bring multiple aspects of data protection, governance, and compliance together in one place.
    • Reviewers mentioned that the platform's broad set of features and complexity can make the initial setup and learning curve steep, with some parts of the interface feeling less intuitive and advanced options adding to the overall cost.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AvePoint Confidence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Cloud Backup
    26
    Backup Frequency
    22
    Cloud Computing
    18
    Cloud Services
    16
    Cons
    Expensive
    10
    Backup Issues
    6
    Learning Curve
    5
    Poor Customer Support
    5
    Slow Performance
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AvePoint Confidence Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AvePoint
    Company Website
    Year Founded
    2001
    HQ Location
    Jersey City, NJ
    Twitter
    @AvePoint
    9,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AvePoint Confidence Platform is a tool designed to manage and protect Microsoft 365 data, offering backup, governance, compliance, and data protection in a unified solution.
  • Reviewers frequently mention the platform's comprehensive data governance, ease of data recovery, and the ability to bring multiple aspects of data protection, governance, and compliance together in one place.
  • Reviewers mentioned that the platform's broad set of features and complexity can make the initial setup and learning curve steep, with some parts of the interface feeling less intuitive and advanced options adding to the overall cost.
AvePoint Confidence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Cloud Backup
26
Backup Frequency
22
Cloud Computing
18
Cloud Services
16
Cons
Expensive
10
Backup Issues
6
Learning Curve
5
Poor Customer Support
5
Slow Performance
5
AvePoint Confidence Platform features and usability ratings that predict user satisfaction
0.0
No information available
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
AvePoint
Company Website
Year Founded
2001
HQ Location
Jersey City, NJ
Twitter
@AvePoint
9,796 Twitter followers
LinkedIn® Page
www.linkedin.com
2,382 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tresorit is a secure content collaboration platform built to help individuals and organizations store, sync, and share sensitive information without sacrificing privacy. It brings encrypted storage, f

    Users
    • CEO
    • Manager
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tresorit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Security
    78
    File Sharing
    58
    Secure Sharing
    50
    Security Focus
    34
    Cons
    Access Limitations
    23
    Expensive
    22
    File Management Issues
    18
    Syncing Issues
    17
    File Sharing Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tresorit features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tresorit
    Year Founded
    2011
    HQ Location
    Zurich, Zurich
    Twitter
    @Tresorit
    7,511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tresorit is a secure content collaboration platform built to help individuals and organizations store, sync, and share sensitive information without sacrificing privacy. It brings encrypted storage, f

Users
  • CEO
  • Manager
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Tresorit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Security
78
File Sharing
58
Secure Sharing
50
Security Focus
34
Cons
Access Limitations
23
Expensive
22
File Management Issues
18
Syncing Issues
17
File Sharing Issues
15
Tresorit features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Has the product been a good partner in doing business?
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Seller
Tresorit
Year Founded
2011
HQ Location
Zurich, Zurich
Twitter
@Tresorit
7,511 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
(534)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Online Backup software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MSP360 Backup is a software that is designed to keep company data safe and secure, allowing for easy backup and restoration of files across devices and the cloud.
    • Reviewers appreciate the software's reliability, ease of use, and the ability to schedule automated backups, with many highlighting the helpful and responsive nature of the tech support team.
    • Reviewers noted that the initial setup can be technical and not intuitive for new users, and setting up backups for multiple devices or complex setups can be time-consuming and tricky.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSP360 Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Backup Solutions
    33
    Features
    20
    Customer Support
    19
    Affordable
    17
    Cons
    Poor Customer Support
    10
    Backup Issues
    9
    Poor Interface Design
    9
    Lack of Backup
    8
    Learning Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSP360 Backup features and usability ratings that predict user satisfaction
    9.4
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MSP360 Backup is a software that is designed to keep company data safe and secure, allowing for easy backup and restoration of files across devices and the cloud.
  • Reviewers appreciate the software's reliability, ease of use, and the ability to schedule automated backups, with many highlighting the helpful and responsive nature of the tech support team.
  • Reviewers noted that the initial setup can be technical and not intuitive for new users, and setting up backups for multiple devices or complex setups can be time-consuming and tricky.
MSP360 Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Backup Solutions
33
Features
20
Customer Support
19
Affordable
17
Cons
Poor Customer Support
10
Backup Issues
9
Poor Interface Design
9
Lack of Backup
8
Learning Difficulty
8
MSP360 Backup features and usability ratings that predict user satisfaction
9.4
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,802 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Entry Level Price:Starting at $2.45
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NAKIVO Backup & Replication is a data protection solution that provides automated backups and recoveries, deduplication and compression features, and flexible recovery options for various IT environments.
    • Reviewers like the ease of setup and deployment, the intuitive interface, the reliable and fast backups and recoveries, and the cost-effectiveness of the solution.
    • Reviewers mentioned issues with the user interface performance, lack of detailed reporting, and difficulties in setting up the solution in more complex environments.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NAKIVO Backup & Replication Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Backup Solutions
    65
    Customer Support
    64
    Features
    49
    Affordable
    46
    Cons
    Backup Issues
    18
    Storage Limitations
    13
    Backup Problems
    12
    Limited Features
    11
    Lack of Backup
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
    9.3
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Remote Backup
    Average: 8.8
    8.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Sparks, Nevada, USA
    Twitter
    @Nakivo
    1,374 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NAKIVO Backup & Replication is a data protection solution that provides automated backups and recoveries, deduplication and compression features, and flexible recovery options for various IT environments.
  • Reviewers like the ease of setup and deployment, the intuitive interface, the reliable and fast backups and recoveries, and the cost-effectiveness of the solution.
  • Reviewers mentioned issues with the user interface performance, lack of detailed reporting, and difficulties in setting up the solution in more complex environments.
NAKIVO Backup & Replication Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Backup Solutions
65
Customer Support
64
Features
49
Affordable
46
Cons
Backup Issues
18
Storage Limitations
13
Backup Problems
12
Limited Features
11
Lack of Backup
10
NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
9.3
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.2
Remote Backup
Average: 8.8
8.9
Encrypted Storage
Average: 8.9
Seller Details
Year Founded
2012
HQ Location
Sparks, Nevada, USA
Twitter
@Nakivo
1,374 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
Entry Level Price:$34.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C2 Backup is Synology’s cloud-based backup service, designed to keep every piece of your personal data safe and offer you an easy-to-handle backup solution. ‧ All-in-one backup solution for both Ma

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 68% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • C2 Backup features and usability ratings that predict user satisfaction
    9.7
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    New Taipei City , TW
    Twitter
    @Synology
    67,397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    986 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C2 Backup is Synology’s cloud-based backup service, designed to keep every piece of your personal data safe and offer you an easy-to-handle backup solution. ‧ All-in-one backup solution for both Ma

Users
No information available
Industries
No information available
Market Segment
  • 68% Small-Business
  • 14% Mid-Market
C2 Backup features and usability ratings that predict user satisfaction
9.7
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.8
Encrypted Storage
Average: 8.9
Seller Details
Year Founded
2000
HQ Location
New Taipei City , TW
Twitter
@Synology
67,397 Twitter followers
LinkedIn® Page
www.linkedin.com
986 employees on LinkedIn®
(174)4.6 out of 5
10th Easiest To Use in Online Backup software
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Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

    Users
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backup Radar is a tool that integrates with multiple platforms to monitor and organize backup alerts based on department groupings and teams.
    • Reviewers frequently mention the centralized view of all client backups, the automated ticketing and alerting system, and the easy integration with major backup vendors and PSA tools.
    • Users mentioned that the user interface could be more modern and responsive, customizing reports and alerts can be unintuitive, and there is a need for more granular control over ticket generation rules and better documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScalePad Backup Radar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    25
    Integrations
    20
    Backup Frequency
    19
    Easy Integrations
    17
    Cons
    Backup Issues
    11
    Complex Setup
    8
    Improvement Needed
    5
    Software Integration
    4
    Difficult Configuration
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScalePad Backup Radar features and usability ratings that predict user satisfaction
    8.3
    Disk Backup
    Average: 8.5
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Remote Backup
    Average: 8.8
    7.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    986 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

Users
  • Systems Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backup Radar is a tool that integrates with multiple platforms to monitor and organize backup alerts based on department groupings and teams.
  • Reviewers frequently mention the centralized view of all client backups, the automated ticketing and alerting system, and the easy integration with major backup vendors and PSA tools.
  • Users mentioned that the user interface could be more modern and responsive, customizing reports and alerts can be unintuitive, and there is a need for more granular control over ticket generation rules and better documentation.
ScalePad Backup Radar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
25
Integrations
20
Backup Frequency
19
Easy Integrations
17
Cons
Backup Issues
11
Complex Setup
8
Improvement Needed
5
Software Integration
4
Difficult Configuration
3
ScalePad Backup Radar features and usability ratings that predict user satisfaction
8.3
Disk Backup
Average: 8.5
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.3
Remote Backup
Average: 8.8
7.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
986 Twitter followers
LinkedIn® Page
www.linkedin.com
241 employees on LinkedIn®