Best Online Backup Software for Small Business

How Many Online Backup Software Products Does G2 Track?

Total Products under this Category: 186

Category Stats (Sep 2026)

  • Average Rating: 4.37/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Datto SaaS Protection (+5.16%) - Among all products in this category, Datto SaaS Protection recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Online Backup Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,900+ Authentic Reviews
  • 186+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Backup Software

G2 Grid® for Online Backup Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, IDrive Online and SaaS Backup, Object Storage e2, Veeam Data Platform, Cove Data Protection, Datto SIRIS, Carbonite Safe, Druva Data Security Cloud, and Sync.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-backup/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=idrive-online-and-saas-backup-object-storage-e2&focus%5B%5D=veeam-data-platform&focus%5B%5D=cove-data-protection&focus%5B%5D=kaseya-datto-siris&focus%5B%5D=carbonite-safe&focus%5B%5D=druva-data-security-cloud&focus%5B%5D=sync-com&segment=small-business)

NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

Average Rating: 4.7/5.0

Total Reviews: 4,991

How Do G2 Users Rate NinjaOne?

  • Disk Backup: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Remote Backup: 9.1/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind NinjaOne?

  • Seller: NinjaOne
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • Twitter: @NinjaOne
    3,607 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Medium, 45% Small

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of NinjaOne, highlighting its seamless implementation and effective support for MSPs.
  • Users appreciate the ongoing feature enhancements of NinjaOne, ensuring the platform continuously evolves to meet our needs.
  • Users praise NinjaOne for its easy-to-navigate remote access and full visibility, enhancing IT support efficiency.
  • Users praise the powerful automation features of NinjaOne, enhancing efficiency and simplifying management tasks.
  • Users appreciate the exceptional customer support of NinjaOne, which simplifies learning and enhances overall usability.
Cons
  • Users notice the missing features in NinjaOne, specifically regarding client and customer portal capabilities.
  • Users find the limited features of NinjaOne frustrating, especially regarding user management and third-party software automation.
  • Users find the search function lacking and struggle with visibility and usability issues in NinjaOne.
  • Users feel the search function needs improvement and find the visibility of the NinjaOne icon inconsistent.
  • Users express concerns about feature issues, including confusion over roles, auto-installations, and OS compatibility challenges.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

IDrive Online and SaaS Backup, Object Storage e2

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object Storage service with IDrive e2. IDrive offers many different plans for cloud backup for your devices: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google Workspace Backup - Dropbox and Box Backup - Salesforce Backup The company's services help over 4 million customers back up over 1 Exabyte of data

Average Rating: 4.4/5.0

Total Reviews: 2,032

How Do G2 Users Rate IDrive Online and SaaS Backup, Object Storage e2?

  • Disk Backup: 8.9/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Remote Backup: 9.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind IDrive Online and SaaS Backup, Object Storage e2?

  • Seller: IDrive
  • Year Founded: 2007
  • HQ Location: Calabasas, CA
  • Twitter: @IDriveBackup
    17,846 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    134 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Photography, Information Technology and Services
  • Company Size: 88% Small, 4% Medium

What Do G2 Reviewers Say About IDrive Online and SaaS Backup, Object Storage e2?

AI-generated summary from verified user reviews

Pros
  • Users find iDrive Online and SaaS Backup to be exceptionally easy to install and use, making daily backups effortless.
  • Users praise iDrive for its affordable pricing, making long-term backup solutions stress-free and accessible.
  • Users appreciate the affordable and efficient storage capacity of iDrive, making it a reliable long-term solution for backups.
  • Users appreciate the setup ease of IDrive, allowing quick backups and customization for worry-free data management.
  • Users appreciate the daily backup frequency of iDrive, enjoying hassle-free and reliable data protection seamlessly in the background.
Cons
  • Users experience backup issues including slow initial upload speeds and a cumbersome interface for file selection.
  • Users find the poor interface design to be cumbersome, impacting file selection and overall usability.
  • Users experience backup failures due to difficulties identifying unbacked files and occasional errors with duplications.
  • Users face storage issues due to slow upload speeds and cumbersome file selection for backups and restoration.
  • Users experience slow backup times, especially with large data volumes, which can hinder overall performance.

What Are Recent G2 Reviews of IDrive Online and SaaS Backup, Object Storage e2?

What Are G2 Users Discussing About IDrive Online and SaaS Backup, Object Storage e2?

Veeam Data Platform

Veeam’s premier product, Veeam Data Platform, is a unified solution that goes deeper on security, gets you back faster when it matters most, and expands workload protection across hypervisors and applications. Going beyond backup with best-in-class security, Veeam Data Platform is engineered to tackle the realities of today’s threat landscape. Deep threat detection backed by AI and a broad threat detection surface give your teams the business-critical tools they need to defend against evolving cyberattacks. With unmatched multicloud portability and expansive workload support, you gain the flexibility to move across hybrid and multicloud environments without disruption or lock-in. It’s protection for where you are, not where you were. For organizations looking to simplify deployment, Veeam Software Appliance gives you a pre-built, hardened, and highly available option that expands the strength of your team without adding headcount. These capabilities (and more) are what makes Veeam the #1 leader in data resilience, trusted by over 550,000 customers worldwide, including 82% of the Fortune 500.

Average Rating: 4.6/5.0

Total Reviews: 710

How Do G2 Users Rate Veeam Data Platform?

  • Disk Backup: 9.2/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Remote Backup: 9.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Veeam Data Platform?

  • Seller: Veeam
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Kirkland, WA
  • Twitter: @veeam
    51,541 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,515 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 59% Medium, 23% Small

What Do G2 Reviewers Say About Veeam Data Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Veeam Data Platform, highlighting its simple setup and straightforward implementation.
  • Users value the exceptional support and ease of deployment that enhance their backup experience with Veeam Data Platform.
  • Users appreciate the reliability of Veeam Data Platform, ensuring dependable data backup and seamless recovery options.
  • Users value the frequent backup capability of Veeam Data Platform, ensuring reliable data protection and quick recovery.
  • Users value the easy setup of Veeam Data Platform, enabling quick integration and efficient management of backups.
Cons
  • Users often face backup issues, including massive backup sizes and unclear status updates during the process.
  • Users find the pricing too high compared to alternatives, leading to concerns about affordability for small businesses.
  • Users find licensing issues concerning, particularly with cost increases for scaling and lack of transparency.
  • Users find the complex setup challenging, especially for beginners navigating initial configurations and licensing.
  • Users experience backup problems with Veeam, including conflicts with immutability and limitations on file retention.

What Are Recent G2 Reviews of Veeam Data Platform?

What Are G2 Users Discussing About Veeam Data Platform?

Cove Data Protection

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.

Average Rating: 4.5/5.0

Total Reviews: 430

How Do G2 Users Rate Cove Data Protection?

  • Disk Backup: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Remote Backup: 9.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Cove Data Protection?

  • Seller: N-able
  • Company Website:
  • HQ Location: Morrisville, North Carolina
  • Twitter: @Nable
    15,859 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,307 employees on LinkedIn®
  • Ownership: NYSE: NABL

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Cove Data Protection?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Cove Data Protection, facilitating seamless backup management and recovery processes.
  • Users praise the centralized backup management of Cove Data Protection, praising its speed and ease of use.
  • Users commend the high reliability of Cove Data Protection, appreciating its low maintenance and exceptional support.
  • Users value the easy backup management of Cove Data Protection, ensuring data is securely stored and easily restored.
  • Users find Cove Data Protection's easy setup excellent, enabling seamless implementation across multiple platforms with minimal effort.
Cons
  • Users face challenges with backup issues, including limitations in separate component backups and poor internet connection reliability.
  • Users face backup failures due to lack of separate component backups and random errors, despite quick support from N-Able.
  • Users find the data restore process cumbersome and complicated, needing significant improvements for ease of use.
  • Users report a significant lack of backup options, especially for online archives and granular restores, impacting usability.
  • Users find the data restoration process cumbersome, seeking a simpler and more efficient solution for their needs.

What Are Recent G2 Reviews of Cove Data Protection?

What Are G2 Users Discussing About Cove Data Protection?

Datto SIRIS

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux. Innovative features include: • Inverse Chain Technology™ for reliable backup • Patented ransomware scanning • Patented Screenshot Verification for recovery assurance • Intuitive Recovery Launchpad for failproof recovery • Patented Fast Failback™ to primary system after a disaster • Instant virtualization recovery, local or in the cloud SIRIS Explainer: https://www.youtube.com/watch?v=C5We4VpRqOA

Average Rating: 4.6/5.0

Total Reviews: 281

How Do G2 Users Rate Datto SIRIS?

  • Disk Backup: 9.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.7/10)
  • Remote Backup: 9.6/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Datto SIRIS?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • Twitter: @KaseyaCorp
    17,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 66% Small, 28% Medium

What Do G2 Reviewers Say About Datto SIRIS?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Datto SIRIS, finding setup and recovery simple and convenient.
  • Users value the reliability of Datto SIRIS, experiencing consistent performance and uninterrupted operations even during threats.
  • Users value the dependable and straightforward backup solutions of Datto SIRIS, ensuring peace of mind and quick recovery.
  • Users value the quick and simple data recovery process offered by Datto SIRIS, making it easy to use.
  • Users appreciate the frequent and smooth backups of Datto SIRIS, making data management efficient and hassle-free.
Cons
  • Users find Datto SIRIS to be expensive, with limited innovation and high costs compared to alternatives.
  • Users find Datto SIRIS to be expensive with minimal innovation since 2018, suggesting a need for price adjustment.
  • Users face backup issues, often struggling to view backups and encountering challenges during recovery from imperfect file systems.
  • Users find the restore issues challenging, especially with single item restores and cloud VM functionality.
  • Users express frustration with the poor customer support, citing long response times and inadequate assistance.

What Are Recent G2 Reviews of Datto SIRIS?

What Are G2 Users Discussing About Datto SIRIS?

Carbonite Safe

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs.

Average Rating: 4.0/5.0

Total Reviews: 186

How Do G2 Users Rate Carbonite Safe?

  • Disk Backup: 8.6/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.7/10)
  • Remote Backup: 9.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Carbonite Safe?

  • Seller: OpenText
  • Year Founded: 1991
  • HQ Location: Waterloo, ON
  • Twitter: @OpenText
    21,565 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22,835 employees on LinkedIn®
  • Ownership: NASDAQ:OTEX

Who Uses This Product?

  • Who Uses This: President, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Small, 32% Medium

What Do G2 Reviewers Say About Carbonite Safe?

AI-generated summary from verified user reviews

Pros
  • Users value the affordable pricing of Carbonite Safe, making secure cloud storage accessible for everyone.
  • Users value the unlimited cloud storage of Carbonite Safe, eliminating worries about storage limits for backups.
Cons
  • Users experience backup issues with Carbonite Safe, as processes may stop unexpectedly and notifications can be inadequate.
  • Users experience backup problems with Carbonite Safe, including unexpected stops and insufficient notifications or tracking.
  • Users are frustrated by excessive notifications, which can hinder the backup experience and obscure important status updates.
  • Users report inadequate notifications leading to unexpected backup failures and lack of status updates on Carbonite Safe.
  • Users report a lack of reliable backup, with processes failing to run or notify consistently, causing concern.

What Are Recent G2 Reviews of Carbonite Safe?

What Are G2 Users Discussing About Carbonite Safe?

Druva Data Security Cloud

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks. Traditionally, backup solutions aimed to secure against system risks such as hardware and application failures. However, with cloud making infrastructure redundant and applications becoming more resilient, risks have shifted from infrastructure to the data layer. While security tools play a critical role in creating defensive layers to secure the enterprise perimeter, some threats inevitably breach these defenses. Legacy backup approaches typically resorted to brute force recovery, but modern incident response demands a thorough analysis of the breach's scope, impact, and remediation strategies before recovery can occur. Data security is essential in this process, providing deep data insights that, when combined with perimeter security data, drive comprehensive and effective data-powered incident response. Druva bolsters enterprise data defense with the Data Security Cloud, a 100% SaaS, fully-managed platform that enhances protection, monitoring, and recovery. Druva ensures secure and clean recovery through air-gapped immutable backups, and advanced anomaly detection facilitates early threat identification. The platform's integrated response capabilities allow organizations to assess and address threats promptly, and bounce back to clean data without loss. By combining these features, Druva complements existing perimeter defenses, providing a seamless, comprehensive solution that simplifies the response and recovery process and ensures robust protection against modern threats. About Druva Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by over 7,500 customers, including 65 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world.

Average Rating: 4.7/5.0

Total Reviews: 732

How Do G2 Users Rate Druva Data Security Cloud?

  • Disk Backup: 9.2/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Remote Backup: 9.4/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Druva Data Security Cloud?

  • Seller: Druva
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sunnyvale, CA
  • Twitter: @druvainc
    19,122 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,372 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 59% Medium, 34% Large

What Do G2 Reviewers Say About Druva Data Security Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Druva Data Security Cloud, highlighting its simple, straightforward, and reliable functionality.
  • Users value the ease of backup and recovery, appreciating its user-friendly interface and excellent 24/7 support.
  • Users value the ease of use in Druva Data Security Cloud, appreciating its simple backup and recovery processes.
  • Users commend Druva's excellent customer support, noting its helpful documentation and proactive outreach for improved experiences.
  • Users value the consistent backup frequency of Druva Data Security Cloud, ensuring reliable data protection every time.
Cons
  • Users express a need for improved backup solutions, highlighting missing features like Atlassian integration and bare metal support.
  • Users are disappointed by the new storage limitations, which restrict previously unlimited options and complicate data management.
  • Users find Druva Data Security Cloud expensive, with costs increasing rapidly based on terabyte usage and retention policies.
  • Users find that the slow performance of Druva Data Security Cloud hampers efficiency and impacts backup processes negatively.
  • Users regret the lack of backup solutions for cloud instances and the absence of bare metal backup features.

What Are Recent G2 Reviews of Druva Data Security Cloud?

What Are G2 Users Discussing About Druva Data Security Cloud?

Sync.com

Since 2011, Sync.com has been on a mission to provide a safe space for the world to collaborate. Today, over one million businesses of all sizes use Sync’s award-winning cloud apps and ground-breaking privacy protection features to share big ideas, store important information and collaborate on game-changing projects.

Average Rating: 4.3/5.0

Total Reviews: 54

How Do G2 Users Rate Sync.com?

  • Disk Backup: 7.9/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.7/10)
  • Remote Backup: 7.4/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Sync.com?

  • Seller: Sync.com
  • Year Founded: 2011
  • HQ Location: Ontario, Canada
  • Twitter: @Sync
    12,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 77% Small, 14% Large

What Do G2 Reviewers Say About Sync.com?

AI-generated summary from verified user reviews

Pros
  • Users love the seamless integration of Sync.com, quickly adapting from Sharefile to a smooth experience.
  • Users value the secure storage provided by Sync.com, ensuring their files remain private and accessible only to them.
  • Users value the zero-knowledge encryption of Sync.com, ensuring their files remain private and secure from unauthorized access.
  • Users value the zero-knowledge encryption of Sync.com for its unparalleled privacy and security of personal files.
Cons
  • Users are disappointed with the poor customer support, facing challenges with refunds and slow response times.
  • Users express frustration with billing issues, facing unclear charges and a lack of refund support after trials.
  • Users note that Sync.com can be expensive for storage beyond 5GB compared to other cloud services.
  • Users are frustrated by limited integrations with Sync.com and challenges during the trial and billing process.
  • Users are disappointed by Sync.com's limited functionality due to insufficient integrations and unsatisfactory customer service experiences.

What Are Recent G2 Reviews of Sync.com?

What Are G2 Users Discussing About Sync.com?

Axcient x360Cloud

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs the secure second cloud option they need to avoid the risks of being 100% dependent on Microsoft or Google for business continuity.

Average Rating: 4.4/5.0

Total Reviews: 87

How Do G2 Users Rate Axcient x360Cloud?

  • Disk Backup: 8.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Remote Backup: 9.4/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Axcient x360Cloud?

  • Seller: ConnectWise
  • Year Founded: 1982
  • HQ Location: Tampa, FL
  • Twitter: @ConnectWise
    14,926 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,401 employees on LinkedIn®
  • Phone: 800-671-6898

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Axcient x360Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the restore functionality of Axcient x360Cloud, ensuring reliable recovery of deleted files effortlessly.
  • Users value the quick and reliable backup frequency of Axcient x360Cloud, ensuring peace of mind for data integrity.
  • Users value the reliable and automated backup solutions of Axcient x360Cloud, ensuring peace of mind with high security.
  • Users praise the ease of implementation with Axcient x360Cloud, appreciating the seamless setup and helpful support.
  • Users appreciate the dependable automation of Axcient x360Cloud, simplifying backup management and data recovery significantly.
Cons
  • Users experience a lack of backup reliability, with complicated processes and unclear remediation affecting efficiency.
  • Users face backup issues with slow recoveries and unclear remediation, prompting some to switch platforms for reliability.
  • Users experience occasional delay issues during backups and recovery, impacting efficiency and response times.
  • Users find the reporting features lacking, seeking more customization and detail for better monitoring and analytics.
  • Users find the complexity of Axcient x360Cloud's backup processes frustrating, with unclear remediation and various limitations.

What Are Recent G2 Reviews of Axcient x360Cloud?

What Are G2 Users Discussing About Axcient x360Cloud?

Backblaze B2 Cloud Storage

Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress up to 3x monthly storage, it’s the easy choice for more than 85,000 organizations including Patagonia, UCLA, Fortune, and Streamlabs for backup, active archive, and application storage needs. Together with technology partners, Backblaze B2 helps customers break free from restrictive, overpriced legacy providers that hold them back, and blaze forward with the full power of the open cloud in their hands.

Average Rating: 4.6/5.0

Total Reviews: 114

How Do G2 Users Rate Backblaze B2 Cloud Storage?

  • Disk Backup: 8.9/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Remote Backup: 9.1/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Backblaze B2 Cloud Storage?

  • Seller: Backblaze
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Mateo, California
  • Twitter: @backblaze
    17,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    377 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 71% Small, 18% Medium

What Do G2 Reviewers Say About Backblaze B2 Cloud Storage?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability of Backblaze B2 Cloud Storage, appreciating its simple pricing and great backup services.
  • Users appreciate the reliability of Backblaze B2 Cloud Storage, ensuring peace of mind with dependable backups and easy access.
  • Users love the ease of use of Backblaze B2 Cloud Storage, enjoying hassle-free setup and seamless integration.
  • Users appreciate the easy setup and integration of Backblaze B2, highlighting its intuitive and seamless workflow incorporation.
  • Users value the affordable storage capacity of Backblaze B2 Cloud Storage, ensuring reliable backup without unexpected fees.
Cons
  • Users find the poor interface design challenging, especially for newcomers navigating advanced features and options.
  • Users find poor navigation in Backblaze B2 Cloud Storage, making it challenging to browse and utilize features efficiently.
  • Users are frustrated by storage issues, facing difficulties in retrieving files and limited processing capabilities.
  • Users face storage limitations with Backblaze B2, impacting compatibility with large datasets and offline backup options.
  • Users face backup issues with Backblaze B2, finding it challenging to erase buckets and retrieve files efficiently.

What Are Recent G2 Reviews of Backblaze B2 Cloud Storage?

What Are G2 Users Discussing About Backblaze B2 Cloud Storage?

365 Total Backup (formerly Altaro Office 365 Backup for MSPs)

365 Total Backup (formerly Altaro Office 365 Backup for MSPs) is a monthly subscription program enabling Managed Service Providers, IT resellers and IT consultants to provide backup and recovery services for Microsoft/Office 365 mailboxes, Teams, files stored within OneDrive and SharePoint, and Windows-based endpoints. MSPs can easily take backups and manage them through a convenient, multi-tenant, cloud-based console. M365 backups are automatically saved to a secure data center. No contracts or upfront costs apply: MSPs simply pay per user, per month. One monthly fee includes backup, unlimited M365 backups storage, management console and 24/7 support. MSPs can set their own price and earn recurring revenue. (See also: 11 Critical Reasons Why You Need Backup for Office 365 at https://www.altaro.com/office-365-backup/why-backup.php)

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

  • Disk Backup: 9.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Remote Backup: 10.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

  • Seller: Hornetsecurity
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Hannover, DE
  • Twitter: @Hornetsecurity
    1,115 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    562 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 76% Small, 22% Medium

What Are Recent G2 Reviews of 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

SugarSync

SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices. Key Features and Functionality: - Automatic File Synchronization: SugarSync continuously monitors files for changes, automatically updating and synchronizing them across all linked devices. - Cross-Platform Compatibility: The service supports multiple operating systems, including Windows, macOS, iOS, and Android, facilitating seamless integration across various devices. - Secure File Sharing: Users can share files and folders privately or publicly, with options to control permissions and track access. - Data Backup and Recovery: SugarSync provides robust backup solutions, ensuring data is securely stored and recoverable in case of device loss or failure. - Remote Data Management: In the event of device theft or loss, users can remotely wipe their data to prevent unauthorized access. Primary Value and User Solutions: SugarSync addresses the need for efficient and secure file management in an increasingly digital and mobile world. By offering automatic synchronization and backup, it ensures that users have access to their latest files anytime, anywhere, without the risk of data loss. The service's cross-platform compatibility and secure sharing capabilities enhance collaboration and productivity, making it an ideal solution for both individuals and businesses seeking reliable and accessible cloud storage.

Average Rating: 4.0/5.0

Total Reviews: 81

How Do G2 Users Rate SugarSync?

  • Disk Backup: 8.7/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.7/10)
  • Remote Backup: 9.2/10 (Category avg: 8.8/10)
  • Encrypted Storage: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind SugarSync?

  • Seller: Ziff Davis
  • Year Founded: 1995
  • HQ Location: New York
  • Twitter: @ziffdavis
    1,426 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,722 employees on LinkedIn®
  • Ownership: NASDAQ: ZD

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Small, 26% Medium

What Do G2 Reviewers Say About SugarSync?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of SugarSync, appreciating its flexible syncing and straightforward initial setup.
  • Users appreciate the easy setup of SugarSync, enabling a smooth start to secure file syncing and backup.
  • Users appreciate the access ease of SugarSync, enjoying quick file availability and effortless sharing capabilities.
  • Users appreciate the easy collaboration features of SugarSync, making teamwork and file sharing seamless across devices.
  • Users value the reliability of SugarSync for secure file backup and seamless syncing across all devices.
Cons
  • Users experience storage limitations with SugarSync, affecting overall usability and mobile app performance.
  • Users find syncing issues with SugarSync, especially with slow performance and limited real-time collaboration options.
  • Users feel the pricing is high for SugarSync, making it less appealing compared to cheaper alternatives.
  • Users find SugarSync to be expensive compared to other cloud storage options, affecting their overall satisfaction.
  • Users find limited storage capacity and infrequent updates a drawback, hindering their overall experience with SugarSync.

What Are Recent G2 Reviews of SugarSync?

What Are G2 Users Discussing About SugarSync?

NAKIVO Backup & Replication

NAKIVO Backup & Replication provides an all-in-one data protection solution for backup, replication, recovery, ransomware resilience, and disaster recovery (DR). The feature set includes application-aware backups, instant recovery capabilities, Site Recovery for DR orchestration, encryption, federated repositories, immutability, and other security features. IT Monitoring for VMware vSphere is also available as a separately licensed capability. Supported Platforms: VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, Amazon EC2, Windows and Linux physical machines, Microsoft 365, NAS and file shares, and Oracle Database via RMAN.

Average Rating: 4.7/5.0

Total Reviews: 333

How Do G2 Users Rate NAKIVO Backup & Replication?

  • Disk Backup: 9.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Remote Backup: 9.2/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind NAKIVO Backup & Replication?

  • Seller: NAKIVO, Inc.
  • Year Founded: 2012
  • HQ Location: Sparks, Nevada, USA
  • Twitter: @Nakivo
    1,367 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 59% Small, 35% Medium

What Do G2 Reviewers Say About NAKIVO Backup & Replication?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NAKIVO Backup & Replication, highlighting quick deployment and a user-friendly interface.
  • Users appreciate the seamless backup and recovery of NAKIVO Backup & Replication, enhancing their overall experience and satisfaction.
  • Users value the excellent customer support from NAKIVO Backup & Replication, enhancing their overall backup experience.
  • Users appreciate the comprehensive features of NAKIVO Backup & Replication, emphasizing reliability and excellent support.
  • Users highlight the affordability of NAKIVO Backup & Replication, offering excellent value without sacrificing features.
Cons
  • Users experience backup issues, needing to carefully manage setups and missing some advanced features typical of pricier options.
  • Users find backup problems due to missing features and sensitivity in handling transporters, complicating backups.
  • Users find storage limitations in NAKIVO Backup & Replication frustrating, particularly with removable media management and backup visibility.
  • Users note a lack of integrated backup options, particularly for SQL Server transaction logs, hindering efficiency.
  • Users find the learning curve steep due to unfamiliar terminology and complex menus, impacting usability initially.

What Are Recent G2 Reviews of NAKIVO Backup & Replication?

What Are G2 Users Discussing About NAKIVO Backup & Replication?

Backblaze Computer Backup

Backblaze Computer Backup for Business is a cloud-based endpoint backup software that automatically backs up and restores data from Mac and Windows computers across an organization. IT directors, system administrators, and managed service providers use it to protect employee laptops and desktops at small and mid-sized businesses, typically 5 to 1,000 devices. Common users include creative agencies, distributed and remote teams, K-12 and higher education IT departments, and organizations moving off legacy tools like CrashPlan or Code42. The software runs in the background on each device, uploading files to Backblaze's cloud storage so IT teams can restore data after a hardware failure, ransomware attack, accidental deletion, or employee offboarding. Main features: -Backs up all user-generated data by default, with no file type or size limits, and no storage overages. Backup runs on an hourly incremental schedule, so protection stays current without manual scheduling. -Deploys through Jamf, Kandji, Addigy, and other MDM and RMM platforms, with command-line support for silent, unattended installs across a fleet and no user prompts required. -Gives administrators a web-based console that shows backup status for every device and controls who can restore data, to which device, and under what conditions, which matters most during employee offboarding. -Offers several restore options depending on the situation: individual file and folder recovery from any point within the version history, restore-in-place for a quick recovery to the same machine, and a physical hard drive shipped with the backup data loaded for large-scale recovery, with the cost refunded if the drive is returned within 30 days. -Keeps one year of version history and deleted-file retention, plus Legal Hold to preserve a departed employee's data for legal or HR review independent of what happens to the device. -Includes encryption in transit and at rest, two-factor authentication, single sign-on through Okta or Azure AD, and optional private encryption keys for organizations that want to hold their own keys. Backblaze Computer Backup uses native Mac and Windows clients rather than a cross-platform framework. This includes support for Mac-specific data like Photos libraries and Mail, Contacts, and Calendar files stored in the user library, along with Mac file-naming conventions that some cross-platform clients handle poorly. The native client also runs with a lighter resource footprint than Java-based alternatives, and it throttles automatically so backup doesn't compete with active work on the device. It's priced per device with no overage charges, so IT teams don't have to decide what to exclude from backup based on storage cost. That's a different model from vendors that charge by the gigabyte, where the largest and often most important files tend to get excluded to control spend.

Average Rating: 4.4/5.0

Total Reviews: 37

How Do G2 Users Rate Backblaze Computer Backup?

  • Disk Backup: 8.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.7/10)
  • Remote Backup: 8.0/10 (Category avg: 8.8/10)
  • Encrypted Storage: 8.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Backblaze Computer Backup?

  • Seller: Backblaze
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Mateo, California
  • Twitter: @backblaze
    17,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    377 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 87% Small, 13% Medium

What Do G2 Reviewers Say About Backblaze Computer Backup?

AI-generated summary from verified user reviews

Pros
  • Users value the effortless backup experience of Backblaze, ensuring their data is securely stored without constant oversight.
  • Users rave about Backblaze's superb customer support, enhancing their overall experience with reliable and effortless backups.
  • Users love the effortless ease of use with Backblaze, appreciating its seamless, set it and forget it functionality.
  • Users value the simplicity and reliability of Backblaze, enjoying effortless backups and peace of mind for their files.
  • Users appreciate the peace of mind from reliable file recovery with Backblaze, ensuring their files are always safe.
Cons
  • Users face backup issues and experience difficulties with customer support and account management at Backblaze.
  • Users express frustration with Poor Customer Support, citing difficulties in contact and issues with auto-renewal cancellations.
  • Users report serious billing issues, experiencing difficulty with auto-renewal and inadequate customer support for invoices.
  • Users find Backblaze expensive compared to free alternatives like Apple's Time Machine, preferring no ongoing subscription fees.
  • Users express frustration over missing backup features and challenges with support and account management.

What Are Recent G2 Reviews of Backblaze Computer Backup?

Tresorit

Tresorit is a secure content collaboration platform designed to help individuals and organizations store, sync, and share sensitive information while prioritizing privacy. This comprehensive solution integrates encrypted storage, file sharing, collaboration tools, data rooms, and e-signatures into a single product family. Trusted by thousands of organizations worldwide, Tresorit is part of Swiss Post and serves as a privacy-first alternative to mainstream cloud tools, particularly for teams managing confidential files, regulated data, or client-facing work. At the heart of Tresorit is its commitment to zero-knowledge, end-to-end encryption. This means that files are encrypted on the user's device before being uploaded, and the encryption keys remain inaccessible to Tresorit itself. As a result, the platform cannot read customer content, ensuring that sensitive information remains protected even in the event of infrastructure compromise. Tresorit's cryptographic design choices are specifically intended to prevent data leakage through content matching or server-side visibility, providing users with peace of mind regarding their data security. Tresorit SecureCloud serves as an encrypted workspace that facilitates both internal collaboration and external exchanges. It supports secure file storage, syncing, and team collaboration while maintaining user-friendly workflows. The platform offers personal and business plans, with personal use functioning as an encrypted vault for sensitive documents and business use providing a secure workspace that emphasizes IT control, governance, and collaboration. This dual approach caters to a wide range of users, from individuals to large organizations. The Tresorit Drive experience allows users to access encrypted content through familiar interfaces such as Windows File Explorer and macOS Finder. This feature includes “cloud-only” access, which prevents the need to store all files locally, thus enhancing efficiency while maintaining centralized control. Administrators have the capability to take action if a device is lost or compromised, such as revoking access and unlinking the device to mitigate risks. For secure external sharing, Tresorit FileSharing offers robust access control features. Users can protect sharing links with expiration rules, passwords, watermarks, and restrictions on downloading or printing, all while benefiting from detailed activity tracking and auditing. Additionally, Tresorit integrates seamlessly into email workflows like Outlook and Gmail, helping to minimize the risks associated with sending sensitive attachments. For structured client collaboration, Tresorit Engage provides customizable, encrypted data rooms that support ongoing projects, role-based access control, and granular permissions, making it particularly useful for industries such as legal, finance, and consulting. Tresorit also enhances its offerings with Tresorit eSign, which combines document signing with encrypted file handling, supporting EU-qualified electronic signatures for high-trust workflows. Tresorit Email Encryption allows users to send encrypted emails directly from Outlook, ensuring secure communication without imposing complex setups on recipients. On the compliance front, Tresorit boasts strong security validation and certifications, including ISO 27001:2022 and Common Criteria EAL4+, while also supporting compliance with frameworks like GDPR and HIPAA. With data residency options across multiple regions, organizations can align their storage locations with legal and governance requirements, further solidifying Tresorit's position as a trusted solution for secure content collaboration.

Average Rating: 4.5/5.0

Total Reviews: 263

How Do G2 Users Rate Tresorit?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Encrypted Storage: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Tresorit?

  • Seller: Tresorit
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Zurich, Zurich
  • Twitter: @Tresorit
    7,446 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    147 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Manager
  • Top Industries: Information Technology and Services, Non-Profit Organization Management
  • Company Size: 83% Small, 15% Medium

What Do G2 Reviewers Say About Tresorit?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Tresorit, finding it easy to manage and secure sensitive files.
  • Users appreciate Tresorit for its strong security features, enabling safe handling and sharing of sensitive files effortlessly.
  • Users appreciate the easy file sharing capabilities of Tresorit, enhancing collaboration without cumbersome email exchanges.
  • Users appreciate the secure sharing capabilities of Tresorit, allowing private information to be shared without hassle.
  • Users appreciate the ironclad security of Tresorit, enjoying peace of mind with end-to-end encryption and zero-knowledge design.
Cons
  • Users find the access limitations of Tresorit frustrating, hindering file management and collaborative editing experiences.
  • Users acknowledge that Tresorit is expensive, particularly impacting smaller teams and solo practitioners with limited budgets.
  • Users find file management cumbersome, with difficulties in organizing, renaming, and navigating through directories.
  • Users experience syncing issues with Tresorit, leading to inconsistent file visibility and slower performance across platforms.
  • Users face file sharing issues with Tresorit, including visibility problems and slower performance compared to alternatives.

What Are Recent G2 Reviews of Tresorit?

What Are G2 Users Discussing About Tresorit?

Tian Lin
TL
Researched and written by Tian Lin
Updated