--- title: Datto Endpoint Backup Reviews meta_title: 'Datto Endpoint Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how Datto Endpoint Backup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 34 scale: '5' date_modified: '2026-11-09' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Datto Endpoint Backup Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Datto Endpoint Backup Reviews (34)

Reviews

Datto Endpoint Backup Reviews (34)

4.5
34 reviews

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Bradley D.
BD
Bradley D.
Head of Information Technology
Small-Business (50 or fewer emp.)
"Seamless DATTO RMM & Autotask Integration with Clear Backup Visibility"
4.5/5
What do you like best about Datto Endpoint Backup?

The most critical benefit is the integration with DATTO RMM and Autotask. When properly installed and integrated, you have visibility of backup health in more places. I don't fully understand the tech behind it, but how it does backups eliminates headaches we've had in the past on how long to keep backups and how to bill for it. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

The data storage pool is great, but can make pricing a bit confusing. Some of our clients have had issues with backups stalling regularly. Typically, when we need to reinstall, we end up having to start the backup chain over again. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
GC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Cloud Efficiency with Automatic Retention"
4.5/5
What do you like best about Datto Endpoint Backup?

I find the Datto Endpoint Backup solution very easy to use, especially the computer version of Datto Endpoint Backup for its simplicity and affordable cost. It offers up to 1.5 TB of Cloud storage, which is perfectly suitable for backing up critical data and software for users' operations. This solution requires no additional hardware, just choose the product that matches the needs of the environment. Another advantage is that backups are automatically added to the Cloud backup as long as the computer is connected to the internet. Moreover, it natively supports data retention, which is very effective for recovering a document accidentally deleted or in case of corruption. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

I find that sometimes the agent does not work properly, which forces me to set up alerts and continuously check the status of the backups. Although it is a good tool, the responsibility for the data remains in the hands of the client. Review collected by and hosted on G2.com.

Tamer E.
TE
Tamer E.
EUC Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 3/24/2025
"Great Backup solution with a lot of features and easy manage"
5/5
What do you like best about Datto Endpoint Backup?

Easy to setup and integrate Automatic backup schedule for Backup solution

A lot of rmm tools for RMM

Customer support is fast

AV protection Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Maybe more custom features and control over backup schedule and frequensy Review collected by and hosted on G2.com.

Nicolás C.
NC
Nicolás C.
Small-Business (50 or fewer emp.)
"Straightforward Device Protection with Fast, Easy Backups"
4/5
What do you like best about Datto Endpoint Backup?

From all the tools I’ve used in the past this one is pretty straight forward to use. In addition the way it helps me protect devices (specially desktops) in an easy way. So if something goes wrong it’s fast and easy to get the backup Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

I would say that at the beginning it was like too hard to understand and implement. But the team helped me and I was able to make it Review collected by and hosted on G2.com.

Pablo L.
PL
Pablo L.
Chief Information Technology Department
Small-Business (50 or fewer emp.)
"Complete Incremental Backup Solution with Easy Downloadable Backups"
5/5
What do you like best about Datto Endpoint Backup?

The complete backup solution, with incremental backups and the ability to download the backups. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

It’s not possible. Downloading a lot of clients’ backups should be a feature—Kaseya told me about it three years ago, and nothing has improved yet. Review collected by and hosted on G2.com.

AG
Andrea G.
Operations Director
Small-Business (50 or fewer emp.)
Originally submitted 7/23/2026
"Quick Recovery from Disasters, but Notifications Can Be Improved"
3/5
What do you like best about Datto Endpoint Backup?

I like that Datto Endpoint Backup allows for quick disaster recovery. Additionally, I found that the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Sometimes the backup takes too long or pauses and does not notify. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to Use and Works Exactly as Expected"
4/5
What do you like best about Datto Endpoint Backup?

It’s easy to use and works exactly as it should. I feel more relaxed knowing I can trust the endpoint backup. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Like other Kaseya apps, I feel the integration still needs more work. When I’m using Kaseya apps, it doesn’t come across as a unified experience, and the overall flow between them feels disconnected. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Efficient and Easy-to-Set-Up and Schedule Backups"
5/5
What do you like best about Datto Endpoint Backup?

Very efficient for backing up devices, easy to set up and schedule Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Being so efficient, I have nothing negative to comment on Review collected by and hosted on G2.com.

Danessa P.
DP
Danessa P.
Operations Director
Small-Business (50 or fewer emp.)
Originally submitted 7/23/2026
"Excellent product for backups and information storage"
5/5
What do you like best about Datto Endpoint Backup?

Very good product for backup and information storage Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

I have no bad comments about the application. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy Setup and Deployment—Simple as Child’s Play"
5/5
What do you like best about Datto Endpoint Backup?

Easy setup and deployment—almost child’s play. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

There’s not much to dislike. It’s very simple and easy to use, and right now it fits one of our clients’ needs. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months