--- title: Carbonite Safe Reviews meta_title: 'Carbonite Safe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how Carbonite Safe works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 198 scale: '5' date_modified: '2026-08-09' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Carbonite Safe Reviews **Vendor:** OpenText **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.0/5.0 **Total Reviews:** 198 ## About Carbonite Safe Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs. ## Carbonite Safe Pros & Cons **What users like:** - Users value the **affordable unlimited cloud storage** offered by Carbonite Safe, providing peace of mind for backups. (1 reviews) - Users love the **unlimited cloud storage** of Carbonite Safe, eliminating worries about running out of space for backups. (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Simple (1 reviews) - Storage Capacity (1 reviews) **What users dislike:** - Users report frequent issues with **backup processes stopping unexpectedly** and inadequate notifications, leading to potential data loss. (1 reviews) - Users face **backup problems** with Carbonite Safe, citing unexpected stops and poor notification systems. (1 reviews) - Users experience **excessive notifications** that can overwhelm and distract from essential updates and backup monitoring. (1 reviews) - Users experience **inadequate notifications** with Carbonite Safe, leading to unexpected backup process interruptions and delays. (1 reviews) - Users experience **lack of reliable backup** processes, with unexpected stops and insufficient notifications impacting their experience. (1 reviews) ## Carbonite Safe Reviews ### 1. cloud backup **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjeev M. | IT Application Lead(Global)/Sr. Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Carbonite Safe?** easy to use and like the taskbar icon for quick access **What do you dislike about Carbonite Safe?** dont know when it runs. some flag is required **What problems is Carbonite Safe solving and how is that benefiting you?** desktop backup ### 2. Carbonite **Rating:** 4.5/5.0 stars **Reviewed by:** Mike M. | Help Desk Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Carbonite Safe?** Simple to setup with and users and backs up the full oc. **What do you dislike about Carbonite Safe?** Limited updates through the partner portal. **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up data for remote/mobile users. ### 3. Good to use but makes the system extremely slow **Rating:** 3.0/5.0 stars **Reviewed by:** Punit K. | Web Developer, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Carbonite Safe?** Mozy is easy to use. I was able to recover the files very easily once when I lost few files from my system. - Easy to recover files. - Not much difficult to configure, although we had some IT help. - We can schedule the backup's. - The alternative for poor performance is do not schedule the backup in the office hours. **What do you dislike about Carbonite Safe?** - When mozy is in progress of taking backup, the system becomes drastically slow. - It's very hard to even pause then mozy is in progress. - All you have to do it bear with it. - We had to select the folder manually which has to be added for backup, that process somewhat can improved. - if your system has antivirus and mozy both running, you can't do anything else, even though my system RAM was 32 GB. **Recommendations to others considering Carbonite Safe:** - Easy to Configure - Easy to Use - All I did not like is, it makes the system pathetically slow, rest all is quite good. **What problems is Carbonite Safe solving and how is that benefiting you?** We had mozy installed in everyone's system. We were using mozy to restore the lost files. ### 4. Never tried restoring **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Carbonite Safe?** Seems to be backing up fine. I haven’t tried restoring it before. **What do you dislike about Carbonite Safe?** There’s not enough feedback given on what has been backed up. I’m used to Time Machine and it gives a nice overview of what files are backed up. **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up ### 5. Mozy Review **Rating:** 3.0/5.0 stars **Reviewed by:** Bato J. | Integration Architect, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about Carbonite Safe?** The backup program runs flawlessly and backs up all my files. I've never encountered any issues using this program. **What do you dislike about Carbonite Safe?** None. I have not found any issues with this software. Great product. **What problems is Carbonite Safe solving and how is that benefiting you?** Backs up data ### 6. Carbonite review **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan P. | Network Administrator, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Carbonite Safe?** I like that you can navigate all the way through folders and select a specific file. **What do you dislike about Carbonite Safe?** It is somewhat limiting on the mobile version to see what you can do. **Recommendations to others considering Carbonite Safe:** The backup process is great, but it is somewhat time consuming. The initial backup takes some time, but once it is up and running it works very well. The mobile experience is not fantastic, and has room for improvement. The ease of use and setting up different backup profiles is a big positive, and backup recovery doesn't take that long. **What problems is Carbonite Safe solving and how is that benefiting you?** Users losing a file or upgrading to a new laptop it makes it easier in terms of down time. The time it takes to recover the backup is definitely a benefit. ### 7. Intuitive & Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Mark G. | IT Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2017 **What do you like best about Carbonite Safe?** The user interface is easy to navigate and reasonably intuitive. **What do you dislike about Carbonite Safe?** The interface is slow to load but runs just fine once loaded. **What problems is Carbonite Safe solving and how is that benefiting you?** Mission critical backups for 2 servers. ### 8. Mozy Pro Review **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Carbonite Safe?** easy of backing up single files, restoration is easy as well **What do you dislike about Carbonite Safe?** system state restore doesn't exist, so its only backups, not BDR **What problems is Carbonite Safe solving and how is that benefiting you?** backing up workstations, not servers ### 9. Easy back up solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2017 **What do you like best about Carbonite Safe?** Careful backup to the cloud. You can set a scan to automatically look for new file to upload. **What do you dislike about Carbonite Safe?** Limited to one device per subscription. This no longer fulfilled my needs. **Recommendations to others considering Carbonite Safe:** I switched to iDrive, as I was able to backup multiple devices to one account without extra charges, it isn't unlimited, but I have enough storage for my needs for a cheaper price. **What problems is Carbonite Safe solving and how is that benefiting you?** Backup of files so they wouldn't be lost in a hardware failure. ### 10. It is an effective way to backup pertinent user data even for the consummate traveler. **Rating:** 4.5/5.0 stars **Reviewed by:** Justin A. S. | Senior Executive Support Engineer, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about Carbonite Safe?** What I love best about Mozy is the incremental backup system it does and that it takes advantage of whenever the machine is connected to the internet to initiate the backups in the background. it will do this on a variable you select in upwards of 12 times a day maximum. It's not overly resource intensive either. **What do you dislike about Carbonite Safe?** Honestly the thing I liek least is that the initial implementation is lengthy based on the local data stored for the user. If you have a large OST file in Outlook that you want to backup you feel it. **Recommendations to others considering Carbonite Safe:** It's a versatile cloud based backup option that works as well for your stationary and traveling users. **What problems is Carbonite Safe solving and how is that benefiting you?** We have many users who aren't stationary so this allows them to be in a hotel or client and still safeguard their data to a cloud based managed and secure service. ### 11. Simply "set it and forget it" backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Carbonite Safe?** As an independent IT consultant, I often would refer my customers to Carbonite for their backup needs. After a simple set up there are no worries about changing tapes, or inserting DVDS or sending media off-site. When you take media, hardware, man-hours, and training into account for other backup solutions the price is quite reasonable. **What do you dislike about Carbonite Safe?** As is the nature of online backups, the initial backup or total restore can take a very long time if you don't want to pay extra to have media shipped to you. It's not their fault, but some environments might need the better restore time that local backups can provide. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite helps prevent data loss by keeping a backup of files and data corruption by keeping previous versions of those files as well. ### 12. Not the smoothest software to work with **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Carbonite Safe?** When it works, it just works. Files are updated regularly and software updates run flawlessly **What do you dislike about Carbonite Safe?** Backups seems to have issues syncing regularly and a system reboot usually restores the connection to Carbonite's servers **Recommendations to others considering Carbonite Safe:** Keep in mind the connection issues and have your clients reboot their pcs regularly, as should be done already anyway, and there will hopefully be no issues **What problems is Carbonite Safe solving and how is that benefiting you?** This is our go to backup solution for client's home PCs just wish that it was more reliable in keeping connection with the servers ### 13. Easy backup experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas P. | Technical Support Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Carbonite Safe?** How quick the backups occur, takes almost no time. **What do you dislike about Carbonite Safe?** After the backup is complete, the program won't shut down. **Recommendations to others considering Carbonite Safe:** It's an easy enough tool to use, I'd suggest giving it a trial run, especially if you are looking for ease of security. **What problems is Carbonite Safe solving and how is that benefiting you?** Security. Allows us to work from the cloud more often, and in the event of a lost machine, we are not at a loss, and can pick right back up. ### 14. Useful service for backup storage **Rating:** 4.5/5.0 stars **Reviewed by:** Tim R. | Project Manager, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2017 **What do you like best about Carbonite Safe?** Didn't have to think about manually backing up files **What do you dislike about Carbonite Safe?** Added a little green dot next to all the docs that were back up. Couldn't find configuration to turn that off. **Recommendations to others considering Carbonite Safe:** Easy to use and easy to implement. **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up important documents ### 15. Simple, reliable, and cost-effective solution **Rating:** 4.0/5.0 stars **Reviewed by:** J. Douglas W. | Senior Business Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Carbonite Safe?** We like that it works behind the scenes, keeping everything backed up in real time. It allows you to configure exactly which folders are backed up, too. **What do you dislike about Carbonite Safe?** It can lock up from time to time, but not that often. The first time you run it, it can take quite a while to backup all of your selected files, but that is to be expected. Support was okay but not terrific. **Recommendations to others considering Carbonite Safe:** Check out the competition. Read plenty of reviews. Make a list of the pros and cons. When you look at the features that Carbonite offers, I think you'll see that they are the best value for the money *and* reliable. **What problems is Carbonite Safe solving and how is that benefiting you?** We can backup our financial data as well as important information relating to our clients. On a more personal note, we can ensure that our family photos are kept safe in case of fire, natural disasters, etc. ### 16. Pretty easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Johnathan L. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Carbonite Safe?** There are several things to like about Carbonite. For one you can have unlimited storage for one computer. Secondly, it is a leave it and forget it set up. Meaning that once you have t set up it goes on about its business with no need for you to do anything further. Also, recovering of items is really easy. I also loved the reference to Star Wars with the name. Cost for an individual is very appealing. **What do you dislike about Carbonite Safe?** I don't think this is a problem with Carbonite but it does take a long time to get the initial back up finished. On my computer it took over a week to upload 150 GB of data. Videos do not back up automatically and have to be uploaded manually. Cost can become restrictive if you need to back up several computers in a home networking scenario. **Recommendations to others considering Carbonite Safe:** Back up solutions are different for everyone. I would suggest trying their free trial on a test system and see if it can meet your needs before storing your actual data on the service. **What problems is Carbonite Safe solving and how is that benefiting you?** I was not solving a business scenario as I use Carbonite for home back up purposes. With Carbonite I am able to have piece of mind that my personal computers and laptops are being backed up. Also being able to recover files pretty easily has been a life saver on a few occasions. ### 17. Carbonite is a simple, low-cost option for reliable automatic, off-site backups **Rating:** 5.0/5.0 stars **Reviewed by:** Dan A. | Owner / Designer / Developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Carbonite Safe?** It is simple to setup the program. The annual cost is low. It runs in the background and is automatically backing up files as they change. The backups are off-site so we don't need to secure them from damage at our office. **What do you dislike about Carbonite Safe?** I haven't had any issues and don't have any dislikes at all. **Recommendations to others considering Carbonite Safe:** There are various online backup solutions available. We compared reputation, reliability, support ratings, and price and have been very happy with Carbonite. We have needed to use support very often but when we do they are quick to respond and knowledgeable. **What problems is Carbonite Safe solving and how is that benefiting you?** Reliable, almost instant, automatic, off-site backups. ### 18. Don't have to do anything. All happens in the background. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael C. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about Carbonite Safe?** I had to restore my data once and it was fairly painless. **What do you dislike about Carbonite Safe?** It takes up some network resources but I plan to tune that better. **Recommendations to others considering Carbonite Safe:** Good product. I would recommend it. **What problems is Carbonite Safe solving and how is that benefiting you?** Easy care free backup of data. ### 19. Mozy Backup **Rating:** 3.5/5.0 stars **Reviewed by:** Rob H. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Carbonite Safe?** Simple, ease to setup and use. Can control bandwidth up/down so it doesn't kill your other apps.It has version control, file syncing, 50Gb's is a decent amount to start off with. Security encrtyption is minimal at 128 bit. Restoring files is a breeze and simpler than some other services which email you the file back. It looks and feels like a restore in Explorer (Windows) **What do you dislike about Carbonite Safe?** A little expensive for what you get. When you install the program, it tries to do a full backup by default and that can take forever depending on how much data you have. What would be better is the ability to select only the files you want initially. **Recommendations to others considering Carbonite Safe:** Crashplan, AWS, Barracuda **What problems is Carbonite Safe solving and how is that benefiting you?** Desktop/Laptop standalone backups for people who do not participate in the domain or network. ### 20. Excellent Home Unlimted Option **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2017 **What do you like best about Carbonite Safe?** I like the simplicity of the software tray icon and how it walks even simple users through the process. **What do you dislike about Carbonite Safe?** I dislike how it is not flexible between plans for home users. I like the one workstation unlimited but also prefer a buy a bucket of data and then backup as many machines as possible like their enterprise offerings. **Recommendations to others considering Carbonite Safe:** This is a wonderful SOHO solution and worth using for smaller deployments. **What problems is Carbonite Safe solving and how is that benefiting you?** I am resolving the SOHO business problems for smaller environments. ### 21. Carbonite backups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Carbonite Safe?** Carbonite is very easy to deploy and the backups are reliable **What do you dislike about Carbonite Safe?** full restores take a long time. back up cash can be real big. **What problems is Carbonite Safe solving and how is that benefiting you?** we use this product to backup mobile clients. ### 22. Mozy Backup **Rating:** 4.0/5.0 stars **Reviewed by:** Vineela T. | Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Carbonite Safe?** Easy to use and very user friendly product **What do you dislike about Carbonite Safe?** here is no file sharing of any kind. You can't share folders with others or create public links to your files **What problems is Carbonite Safe solving and how is that benefiting you?** It made easy for us developers to easily manage backups ### 23. Carbonite User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Carbonite Safe?** Its typical storage features are amazing **What do you dislike about Carbonite Safe?** User Interface is not that exceptional like dropbox **Recommendations to others considering Carbonite Safe:** Will recommend it. **What problems is Carbonite Safe solving and how is that benefiting you?** Data Storage Benefits ### 24. Powerful yet quiet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2017 **What do you like best about Carbonite Safe?** The software doesn't eat too much bandwidth/ system resource **What do you dislike about Carbonite Safe?** You dont feel like you need this software until the day you actually put it to use **What problems is Carbonite Safe solving and how is that benefiting you?** All my project files are automatically backed up. No loss in case of syatem failure ### 25. Easy backup to the cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Jose G. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2016 **What do you like best about Carbonite Safe?** Setup is very easy and also the way to select folders/files to backup is extremely easy. **What do you dislike about Carbonite Safe?** Sometimes the backups take very long and it is difficult for the client to keep up with the amount of changes. Normally this happens at the beginning of the setup but once that is done there are no problems. **Recommendations to others considering Carbonite Safe:** You need to try it with the trial they offer. I think the best you can do is to test with a sample of your files so the initial setup doesn't take too long and then run tests of restore. You'll find it is very easy to do **What problems is Carbonite Safe solving and how is that benefiting you?** Everything at work we backup with mozy. All of our documents and project files are in the cloud with them. ### 26. Mozy Backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2017 **What do you like best about Carbonite Safe?** After iniiial backup, backup goes thru pretty quick. **What do you dislike about Carbonite Safe?** Time to do initial backup of files, storage could be better for the price **What problems is Carbonite Safe solving and how is that benefiting you?** Backup to secondary cloud location ### 27. Carbonite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about Carbonite Safe?** Being able to access my files anywhere and the security of knowing my computer is not the only source of my files. **What do you dislike about Carbonite Safe?** The length of time it takes to transfer files to their server and don't really like the online user interface to access my files. **Recommendations to others considering Carbonite Safe:** Check implementation costs versus other software vendors and be prepared to spend time getting your files to carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up media, mostly peace of mind. ### 28. Mozy can help you with saving your data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Carbonite Safe?** Set it and forget it. I don't have to really do anything. Once you set up the parameters for how Mozy will save and backup your data it runs quietly and efficiently in the background. I don't have to do anything else unless I need to retrieve something. **What do you dislike about Carbonite Safe?** Not much to dislike. You can push it out to multiple workstations if necessary and if you have trouble with a hard drive and need to go back to retrieve a file or a last good save it's very easy **Recommendations to others considering Carbonite Safe:** Whether you have 1-3 or 100-300 workstations, Mozy has a solution **What problems is Carbonite Safe solving and how is that benefiting you?** Outages and down-time happens. Mozy makes sure you don't lose anything that you've done in the past if you need to go find it. Or if you have to rebuild a drive, it's all archived. ### 29. Very safe cloud backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2017 **What do you like best about Carbonite Safe?** I like that it is extremely easy to use and user friendly **What do you dislike about Carbonite Safe?** I don't have any dislikes, but sometimes it can lag **Recommendations to others considering Carbonite Safe:** Do it **What problems is Carbonite Safe solving and how is that benefiting you?** I'm solving the issue of my computer crashing. I use a really old desktop so it's not too reliable and this saves me a lot of stress ### 30. Simple and effective backup **Rating:** 5.0/5.0 stars **Reviewed by:** Gary G. | Concierge Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2016 **What do you like best about Carbonite Safe?** Mozy is a set-it-and-forget-it backup routine - which is vital to get people to actually keep their data backed up on a consistent, ongoing basis. **What do you dislike about Carbonite Safe?** Interface feels slightly dated, but given how little I interact with it, it doesn't matter all that much. **Recommendations to others considering Carbonite Safe:** Easy setup and flawless backup. What more do you need? **What problems is Carbonite Safe solving and how is that benefiting you?** Perpetual, ongoing backup. New files are pushed to the backup cloud whenever there's an idle cycle in my computer use - so really, it's like having perpetual backup. Since I've started using Mozy, I've never suffered data loss that I couldn't easily recover from. ### 31. simple to use across both mac and pc **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2016 **What do you like best about Carbonite Safe?** the auto schedule capabilities keeps you worry free. you know your files are being backed up, even if you don't sense that a process is running. **What do you dislike about Carbonite Safe?** in general i like my machines to be pristine, so admittedly i was not a fan when our outsourced IT team suggested we use mozy. but that was a while back. now it's just on and running without any intervention from me. **What problems is Carbonite Safe solving and how is that benefiting you?** i work on a marketing team where everything is content, content, content. we have many ways that we share files, like dropbox, box, google drive, etc...so i'm constantly syncing or downloading team members locally to work on them. with so many files and revisions, i never know if my stuff is backed up appropriately in case my laptop is stolen or is dropped, etc... that's where mozy comes in. to give me the piece of mind that all my stuff is protected ### 32. Great product and very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2017 **What do you like best about Carbonite Safe?** Carbonite is extremely easy to use and has a host of features available. It seems to be a rock-solid product and well worth the investment. Carbonite for Business is a great offsite backup program, set it and forget it, set schedules and so forth. It is very easy to use and recover files. I would definitely recommend this cloud backup solution to others. **What do you dislike about Carbonite Safe?** I honestly can't think of any aspect of the product I didn't like. **What problems is Carbonite Safe solving and how is that benefiting you?** The need for a secure, cloud-based, backup solution with high availability. ### 33. Great backup for Business or personal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2017 **What do you like best about Carbonite Safe?** I like the Mozy Data Shuttle service and the ability to receive an encrypted hard copy of your data in the event of disaster **What do you dislike about Carbonite Safe?** The current user interface needs some updating. **Recommendations to others considering Carbonite Safe:** If you have a ton of data, use the shuttle option to get your backup in the cloud **What problems is Carbonite Safe solving and how is that benefiting you?** It is our second backup in place in the event of a disaster. ### 34. Carbonite is a great set it and forget it backup program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2016 **What do you like best about Carbonite Safe?** I like the ease of setting up Carbonite to backup the folders I want. It is very easy to just point it to the particular directories I want backed up and to then just have it automatically back everything up. I also like that if your backup hasn't happened in a certain period of time Carbonite will send you an email letting you know that your backup is overdue. **What do you dislike about Carbonite Safe?** I can't really think of anything that I dislike about Carbonite. It does what it is supposed to and it does it well without being particularly complicated. **Recommendations to others considering Carbonite Safe:** I would highly recommend this product to anyone that is looking for a backup solution. It works very well is easy to use. Once you have set it up it automatically takes care of everything else without you having to do anything. **What problems is Carbonite Safe solving and how is that benefiting you?** This program is great for automatically backing up all of your important files so that if your hard drive were to crash you wouldn't lose everything. It is also nice being able to access your backed up files from a different computer. ### 35. Excellent, unlimited cloud backup **Rating:** 5.0/5.0 stars **Reviewed by:** Josh A. | Project Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Carbonite Safe?** Unlimited cloud backup and restoration at a really fair price. You just set it and forget it. **What do you dislike about Carbonite Safe?** I wish you could back up network drives and do a system image instead of just backup **Recommendations to others considering Carbonite Safe:** Great software but limited by types of backups and not able to backup network devices **What problems is Carbonite Safe solving and how is that benefiting you?** Backup of critical files ### 36. Decent product, little pricy **Rating:** 2.5/5.0 stars **Reviewed by:** Malik E. | Tech Lead / Solutions Architect, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2017 **What do you like best about Carbonite Safe?** Carbonite is a full suite back up solution that is very easy to use and maintain. I don't like that Java needs to be installed for it to work and the pricing for storage can get a bit costly. **What do you dislike about Carbonite Safe?** Java required and the storage pricing is a bit high. **What problems is Carbonite Safe solving and how is that benefiting you?** Cloud backup ### 37. Inexpensive but powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Tom S. | Vice President & Chief Operating Officer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Carbonite Safe?** Mozy serves our needs well as a small business. It is very affordable and their dashboard is powerful but simple. Restores and backups are fast and easy. Great product! **What do you dislike about Carbonite Safe?** Only issue we've experienced is some lag during incremental daily backups. **What problems is Carbonite Safe solving and how is that benefiting you?** We've been able to create an easy backup solution for our network PC's that is safe, affordable and reliable. ### 38. Easy to configure, economical, reliable offsite backups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Carbonite Safe?** The software is easy to install and configure, and good reporting shows what is being backed up and what is not. **What do you dislike about Carbonite Safe?** When you reach your storage limit, it is very challenging to manage the backups to reduce their size, without first buying more storage. **What problems is Carbonite Safe solving and how is that benefiting you?** We needed an offsite backup for critical files and server configurations. Carbonite just increases our comfort level in the event of a data loss event. ### 39. Carbonite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Carbonite Safe?** Cost and availability was our major factor **What do you dislike about Carbonite Safe?** Not many options. Can be slow restoring. **Recommendations to others considering Carbonite Safe:** There are better products, but cost was a major factor in our decision. **What problems is Carbonite Safe solving and how is that benefiting you?** File server and Help Desk Backups ### 40. With unlimited storage for one computer for $59.99 a year the performance is just average **Rating:** 4.0/5.0 stars **Reviewed by:** Nelson M. | IT Support / Network & Server Administrator, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Carbonite Safe?** Unlimited storage with the basic plan Store large quantities of files Plans that fit easily into your budget Restoring your files is as simple as logging in to your online account **What do you dislike about Carbonite Safe?** speed is capped after a plan’s storage threshold Users cannot create public links to share and distribute files **What problems is Carbonite Safe solving and how is that benefiting you?** In the event of a computer crash, restoring your files from Carbonite is as simple as logging into your online account and downloading everything back onto your device but it takes time because of the speed. ### 41. Important Tool for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Carbonite Safe?** It is always helpful to have a backup system in place, especially in the business world. Carbonite allows for easy access to backup work. **What do you dislike about Carbonite Safe?** If you do not take the time to learn the system, it can slow your computer down big time, mostly because you do not need it running 24/7. Read the manual and figure out the ins and outs or expect to be restarting your frozen computer frequently. **What problems is Carbonite Safe solving and how is that benefiting you?** Computers crash, it just happens, the benefits include having a back up to recover. There is nothing worse than coming in after a weekend and have your computer malfunction totally. You may think it is the end of the world and your work is lost but businesses that use Carbonite are saved and the fear can subside ### 42. Very Good Data Backup Solution for both business and personal devices. **Rating:** 5.0/5.0 stars **Reviewed by:** Madinah S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2017 **What do you like best about Carbonite Safe?** I like the alerts that the Carbonite portal generates. **What do you dislike about Carbonite Safe?** I would appreciate a more comprehensive reporting solution. **Recommendations to others considering Carbonite Safe:** If you want a flexible solution, it is a good option.... **What problems is Carbonite Safe solving and how is that benefiting you?** I am solving business problems associated with disaster recovery, and utilizing IT services as a strategic assets. ### 43. Affordable, reliable, and competitive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Carbonite Safe?** Simple easy to setup software that backs up your data. **What do you dislike about Carbonite Safe?** The software sometimes needs to be re-installed as it will hang "paused" at different times. **Recommendations to others considering Carbonite Safe:** Carbonite is great and can handle the amount of data that you throw at it. One downside is when trying to retrieve files it only let's you grab 7gb's at a time which can be frustrating via the website. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite creates the possibly to store data and backups easily off-site in case of an emergency. ### 44. OK for personal use **Rating:** 2.5/5.0 stars **Reviewed by:** Rob R. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2016 **What do you like best about Carbonite Safe?** Works well for constant backups and good option for home users. **What do you dislike about Carbonite Safe?** recovery for a crashed machine is very time consuming. YOu have to rebuild and then redownload the agent and THEN get your files. **Recommendations to others considering Carbonite Safe:** good for smaller use or personal use only. i would not recommend using this to backup a business network or a server environment. **What problems is Carbonite Safe solving and how is that benefiting you?** Helping people who cant afford an imaged based solution still have a backup ### 45. Mozy is helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Hank Z. | President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2017 **What do you like best about Carbonite Safe?** it works well and presents an easy list of files that were backed up. **What do you dislike about Carbonite Safe?** At this point I can't think of anything particularly negative about the product. It works as expected. **Recommendations to others considering Carbonite Safe:** Mozy works fine for us, but there are other cloud backup solutions, and you might want to look to see if any has some other features you would find helpful **What problems is Carbonite Safe solving and how is that benefiting you?** Automated backup of key files ### 46. Mozy Backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Carbonite Safe?** Ease of use and the confidence of having your data backed up and easily accessible. **What do you dislike about Carbonite Safe?** Sometimes the backup history and your backup size can be confusing **Recommendations to others considering Carbonite Safe:** Not sure about large scale backup, but for individual computer backups it works verywell. **What problems is Carbonite Safe solving and how is that benefiting you?** the only issue being solved is that if a computer goes down we can easily restore working documents and folders. ### 47. An Amazing Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa N. | Photographer/Owner, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2016 **What do you like best about Carbonite Safe?** Everyone needs a place to backup their stuff. I am a person that tends to constantly delete things. I have so much stuff that I do on my pc and sometimes I batch delete. In the process of batch deleting I sometimes get rid of stuff that I actually needed to keep. Carbonite is also amazing if something happens to my pc and I have to get the files elsewhere. **What do you dislike about Carbonite Safe?** Sometimes the only thing that I really hate about doing backups is the amount of time that it can take to back up. Also sometimes some things back up that is sort of pointless, as it does backup some useless files. **Recommendations to others considering Carbonite Safe:** As with any product try it before you buy it. **What problems is Carbonite Safe solving and how is that benefiting you?** There are really no business problems that I am solving. As a photographer I do need multiple backup locations for my shoots in-case something happens to my main storage or first backup. ### 48. Works for business backup **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2017 **What do you like best about Carbonite Safe?** Carbonite is great at keeping file backup up to date. Scheduler is great to make sure files are processed during down times. **What do you dislike about Carbonite Safe?** Due to requirements for updating the client, the backups will often stop working. The only way to get the backups going again is to install the updates. It is also difficulty for many clients to understand the on computer interface. **What problems is Carbonite Safe solving and how is that benefiting you?** We keep multiple business backed up using Carbonite. The benefit is the easy of use for multiple clients from the dashboard. ### 49. MozyPro not all it's cracked up to be **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Carbonite Safe?** MozyPro has some great features; Easy set up, web based management console, rules which allow you to manage an entire organization. **What do you dislike about Carbonite Safe?** The biggest problem with Mozy has been it's reliability. We have had to manually update, stop the service and restart, completely uninstall and reinstall and critical data has been lost by backups. Too unreliable over 60+ workstations to recommend **Recommendations to others considering Carbonite Safe:** Make sure you have redundant backups as well to prevent loss of critical data **What problems is Carbonite Safe solving and how is that benefiting you?** We were trying to prevent loss of critical data due to intentional espionage, viruses and other unintentional methods. We have had some success in restoring data when situations occurred, but also had several failures. ### 50. Great way to make sure your computer is backed up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Carbonite Safe?** The fact that if my computer crashes I can get everything back. **What do you dislike about Carbonite Safe?** Nothing. I think Carbonite has made the perfect backup system **Recommendations to others considering Carbonite Safe:** None **What problems is Carbonite Safe solving and how is that benefiting you?** I backup everything on my Apple MacIntosh IMAC ## Carbonite Safe Discussions - [Is carbonite a good backup?](https://www.g2.com/discussions/is-carbonite-a-good-backup) - 4 comments - [View Carbonite Safe pricing details and edition comparison](https://www.g2.com/products/carbonite-safe/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+11%3A58%3A51+-0500&secure%5Bsession_id%5D=c934c0d6-fdd9-4597-8e4f-c017dcac8e79&secure%5Btoken%5D=e499bf14c316c00ea5b3816f2af3b1ade1d6b999901354aaa26313a41e720d03&format=llm_user) ## Carbonite Safe Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Solution Provision** - System Failover - Pay by Usage - Service Provision **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top Carbonite Safe Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (703 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - 4.4/5.0 (1,979 reviews)