# Carbonite Safe Reviews **Vendor:** OpenText **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.0/5.0 **Total Reviews:** 198 ## About Carbonite Safe Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs. ## Carbonite Safe Pros & Cons **What users like:** - Users love the **affordable cost** of Carbonite Safe, making cloud storage accessible without breaking the bank. (1 reviews) - Users appreciate the **unlimited cloud storage** offered by Carbonite Safe, ensuring worry-free backups for their files. (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Simple (1 reviews) - Storage Capacity (1 reviews) **What users dislike:** - Users experience **backup issues** such as unexpected stops and insufficient notifications, impacting their trust in the service. (1 reviews) - Users report **backup problems** with Carbonite Safe, citing unexpected stops and inadequate status notifications. (1 reviews) - Users report **excessive notifications** from Carbonite Safe, leading to frustration with constant alerts and interruptions. (1 reviews) - Users experience **inadequate notifications** , leading to unexpected backup process failures and prolonged unawareness of issues. (1 reviews) - Users experience **unexpected backup interruptions** , leading to concerns about data protection and tracking status effectively. (1 reviews) ## Carbonite Safe Reviews ### 1. Solid Backup at a reasonable cost. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2016 **What do you like best about Carbonite Safe?** Easy to setup and use. Very easy to restore individual files. Flexibility - Can backup continually or on a schedule. Continual backup does not seem to degrade performance provided you have a reasonably fast processor and plenty of memory. Reasonable price for cloud storage. **What do you dislike about Carbonite Safe?** Carbonite provides a facility to do an Image backup (at extra cost), but they do not store it; it will copy to an attached external drive. You can do this for free with Windows Backup. **Recommendations to others considering Carbonite Safe:** Do not pay extra for an Image backup. You can do that with Windows. **What problems is Carbonite Safe solving and how is that benefiting you?** Every business needs both a local and off-site backup capability. Cloud storage works very well for offsite storage. Most business use some type of backup software that can be scheduled for local backup. Carbonite fills the bill for the cloud storage at a reasonable cost and ease of setup/use. ### 2. A quick background backup client that's very unobtrusive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2016 **What do you like best about Carbonite Safe?** The application sits in the background giving you peace of mind that your data will remain safe (through redundancy). You're also able to indicate certain files not be backed up by keeping them in folders, which may be desirable if you're paranoid about security. **What do you dislike about Carbonite Safe?** You have to put files into a specific folder to prevent them from being backed up, instead of selecting specific folders you might not want backed up. Which is fine. This is mainly only an issue in folder hierarchies, as you can always keep info on separate partitions, or drives and not worry about it. Not to mention, it's secure, so why not just backup everything anyway? **Recommendations to others considering Carbonite Safe:** It's a very unobtrusive software; in fact you might even forget that it's there if you're not looking at your system tray. Set it and forget it, and let your data remain secure! **What problems is Carbonite Safe solving and how is that benefiting you?** Maintaining file integrity, in the event of loss. Being cloud-based, it's also possible to 'recover' files that you might have forgotten to bring with you to a business conference or otherwise. ### 3. it scales for any size to fit your needs **Rating:** 5.0/5.0 stars **Reviewed by:** CJ H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2016 **What do you like best about Carbonite Safe?** It's user-friendly and set up is easy to understand **What do you dislike about Carbonite Safe?** nothing its well-maintained and has added features over the years **What problems is Carbonite Safe solving and how is that benefiting you?** A solid back up is a lifeline of a personal computer or a business system and Carbonite provides that ### 4. Easy and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2017 **What do you like best about Carbonite Safe?** I don't have to worry about backing up manually. **What do you dislike about Carbonite Safe?** Only con: backing up while using my PC slows everything down. I set the backup running every evening at the end of my work day. **Recommendations to others considering Carbonite Safe:** If you have much data, it helps to have a strong internet plan **What problems is Carbonite Safe solving and how is that benefiting you?** Worry-free backing up. ### 5. Carbonite Review **Rating:** 5.0/5.0 stars **Reviewed by:** Marc F. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Carbonite Safe?** Saved my business customer's butt who downloaded the crypto-virus on his data workstation. In addition, they have great customer service. **What do you dislike about Carbonite Safe?** Nothing that I can think of. I have no complaints about Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** Being a Carbonite reseller has been a great asset to my business. It has enhanced my client offerings and created recurring revenue streams. ### 6. Super easy to get up and running with backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Carbonite Safe?** Provides peace of mind and gets me back to business **What do you dislike about Carbonite Safe?** No major drawbacks, may be a bit expensive, but so is insurance **Recommendations to others considering Carbonite Safe:** Make the leap **What problems is Carbonite Safe solving and how is that benefiting you?** One less thing to worry about, my data is safe ### 7. Works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sun D. | Head of IT, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Carbonite Safe?** Automated backups for users. Users don't need to think about which folders to backup. **What do you dislike about Carbonite Safe?** You need to get reporting just right so that machines aren't missed. **What problems is Carbonite Safe solving and how is that benefiting you?** User backups. Relying on users to backup their info is not the way to go. ### 8. Decent tool for backing up data to the cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2016 **What do you like best about Carbonite Safe?** It automatically backs up new data without requiring that it be manually added to backup jobs. **What do you dislike about Carbonite Safe?** It can take a fairly heavy performance toll on lower powered computers when it kicks in. **What problems is Carbonite Safe solving and how is that benefiting you?** With limited bandwidth to the Internet, getting automated backups offsite can be a challenge. Because Carbonite works with the bandwidth available, it can still get the data backed up, it just may have to wait until there is less bandwidth being consumed by users. ### 9. Backup software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Carbonite Safe?** It backed up seamlessly to the cloud. It was very handy. **What do you dislike about Carbonite Safe?** Waaaaay too slow. It took too long to back up my software. **What problems is Carbonite Safe solving and how is that benefiting you?** Was a nice, easy, portable way to back up non-sensitive data. ### 10. No nonsense Internet based backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2017 **What do you like best about Carbonite Safe?** It seems to just work behind the scene so you do not need to commit much time to have an online backup. **What do you dislike about Carbonite Safe?** Nothing, like everything about Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** File level backup across the organization. ### 11. Dependable backup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Carbonite Safe?** Able to back up my machine without any effort - IT department makes it happen **What do you dislike about Carbonite Safe?** Slows down machine sometimes but not a huge problem **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up work - good when machine crashes ### 12. Set it and Forget it **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2017 **What do you like best about Carbonite Safe?** The ease of use- I am quite forgetul and their service takes the stress out of remembering to back up family photos and work files. **What do you dislike about Carbonite Safe?** Well, it's not free ;), of course, but I have no real complaints. **What problems is Carbonite Safe solving and how is that benefiting you?** Our office shares a lot of common documents that we all access multiple times throughout the day. Reports may get lost during routine maintenance so the automatic backup has saved countless hours of work for all of us. ### 13. Fast and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Carbonite Safe?** Service is easy to setup and manage. Able to access files online. **What do you dislike about Carbonite Safe?** Nothing yet we have just implemented the program. **What problems is Carbonite Safe solving and how is that benefiting you?** Prevents us losing files and provides peace of mind. ### 14. too much of a resource hog **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2016 **What do you like best about Carbonite Safe?** easy install and setup, simple to change options **What do you dislike about Carbonite Safe?** no way to keep it from using large amounts of OS resources (CPU and RAM) **Recommendations to others considering Carbonite Safe:** learn how to disable it except when using backup **What problems is Carbonite Safe solving and how is that benefiting you?** low level sophistication in users who require a complete fail-safe backup utility ### 15. Fantastic Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Owner/Technical Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Carbonite Safe?** I use this software personally and for my clients. The software **What do you dislike about Carbonite Safe?** Local service at times needs to be restarted when backups fail. **What problems is Carbonite Safe solving and how is that benefiting you?** Disaster Recivery - real-time backups reduce risk of loss of data and downtime. ### 16. Carbonite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Carbonite Safe?** I like the ability to have your files available anytime you are away from your computer at another computer if you are on line. Many times I have needed a file from my home computer while I am at work and visa versa. My company backs up my computer to Carbonate, and I also use it at home for my system. The mirror image function has been extremely beneficial when a hard drive goes bad and you want to maintain all of your programs and setting without hour and hours of set up and re-load time. I have used it once at my office, and it was a blessing. **What do you dislike about Carbonite Safe?** Initial back of of files when you first get on Carbonite takes a good while if you have a lot of files to back up. After that initial backup the continuous back up is not an issue. **Recommendations to others considering Carbonite Safe:** My computer has the data noted in this review, but my company also uses the program for our server. I do not know the total for that data. I highly recommend. We had a problem with my computer and needed to reload the mirror image backup. We were having some difficulty. Our tech support called them and they spend all of the time necessary and through a couple of levels of support to help us get the computer up and running again. It is a pretty complex system and being able to use the mirror image with the help of their tech support on the phone was invaluable in time and cost. **What problems is Carbonite Safe solving and how is that benefiting you?** I create e-learning and it requires that I work off of my local computer rather than the company networked system. The company backs up to Carbonite, but my files needed to be independently backed up from my actual computer rather than the server. I also have a multitude of software programs that I use for video, graphic development, music, and the software to design the course and loading them to the LMS. I also must store both the raw courses and the produced courses. I have a two terabyte hard drive a 3 terabyte external drive for storage and an additional terabyte drive for the mirror image backup. Carbonite handles all of my program needs. ### 17. Mozy works and you never know it's there until you need it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Carbonite Safe?** I works in the background and you don't even know that it's there. **What do you dislike about Carbonite Safe?** I like the service and don't have any complaints. **Recommendations to others considering Carbonite Safe:** If you don't have a backup solution for your computer or laptop then I would definitely look into Mozy. **What problems is Carbonite Safe solving and how is that benefiting you?** Ensuring that all my files are backed up in case the computer fails or is stolen. ### 18. Mosy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Carbonite Safe?** Mozy has worked great for me using only for vital files !! I use this product as secondary backup product. It does also work well for local disk back. **What do you dislike about Carbonite Safe?** Only issue is that the need to have high speed internet - that is not Mozy fault. **What problems is Carbonite Safe solving and how is that benefiting you?** I use for backup and local disk back up - fits the need for that application. ### 19. Excellent! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Carbonite Safe?** Love the peace of mind I get from having everything backed up! Well worth it rather than losing files in the event of a crash! :) **What do you dislike about Carbonite Safe?** So far, I have not found anything about Carbonite that I dislike. Very satisfied overall! :) **Recommendations to others considering Carbonite Safe:** Give it a try! Carbonite is a great product, I love it! **What problems is Carbonite Safe solving and how is that benefiting you?** Data Security / Backup, etc. ### 20. Joe's Carbonite Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Carbonite Safe?** Ease of use; passive backup; good notifications. When I needed it, it worked! **What do you dislike about Carbonite Safe?** Slow backup since it starts during idle time. **What problems is Carbonite Safe solving and how is that benefiting you?** Off-site backup solution was needed. Backup drives would fail and we'd be without a backup for weeks. It's better to have a redundant backup running at all times. ### 21. Carbonite Provides Thoughtless Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Carbonite Safe?** I love the fact that I dont have to think about backing up my data **What do you dislike about Carbonite Safe?** Nothing really, the product does what I need really well **What problems is Carbonite Safe solving and how is that benefiting you?** Th ebiggest business problem being solved is that I dont need to think about losing my data ### 22. Excellent service! No one should be left without a backup **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan W. | Area Missionary, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2016 **What do you like best about Carbonite Safe?** Two things: peace of mind (My hard drive has crashed before, and Carbonite has saved me) and the ability to access my laptop's files from my phone or tablet. Both are important to me, and make it all worth it. **What do you dislike about Carbonite Safe?** One time, when I upgraded computers, I couldn't get Carbonite to install properly. Since then, I've had no trouble. **Recommendations to others considering Carbonite Safe:** do it! **What problems is Carbonite Safe solving and how is that benefiting you?** The peace of mind knowing your files are protected as well as the ability to access your computer's files while you're on the go. ### 23. Carbonite has been reliable and convenient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2016 **What do you like best about Carbonite Safe?** I like that I never have to worry about losing important business files. It provides a peace of mind and comes at a very reasonable price. **What do you dislike about Carbonite Safe?** If and when I do have to go back through carbonite for a file, it's not always easy to navigate. **What problems is Carbonite Safe solving and how is that benefiting you?** We have a solid back up of all company related files. In case of an emergency or a glitch in one of the computers, we always have our files backed up. It removes human error and has streamlined our process. ### 24. We use mozy to backup and restore the data of our local machines.The schedule scan is a good feature **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2016 **What do you like best about Carbonite Safe?** The schedule backup scan is the best thing. **What do you dislike about Carbonite Safe?** It takes time to take the backup and restore the same. **What problems is Carbonite Safe solving and how is that benefiting you?** Dont have to worry about the files in local machine as it automatically takes backup. ### 25. great product - good price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Carbonite Safe?** Once installed across our network- it does its job with minimal attention needed onward **What do you dislike about Carbonite Safe?** nothing yet. The product works as advertised. **Recommendations to others considering Carbonite Safe:** it works **What problems is Carbonite Safe solving and how is that benefiting you?** back up, DR ### 26. Experience using Carbonite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2016 **What do you like best about Carbonite Safe?** The strong encryption and security feature **What do you dislike about Carbonite Safe?** the pricing model if you add a computer to your plan. Also, some slowdowns experience during the backup process. **What problems is Carbonite Safe solving and how is that benefiting you?** creation of multiple backups ### 27. Great for backing important backups **Rating:** 5.0/5.0 stars **Reviewed by:** Nathanial H. | Manager, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Carbonite Safe?** Its easy to use. I dont have to worry if my files are being backed up correctly or not. **What do you dislike about Carbonite Safe?** Im not sure there is really anything I dislike. It does what we need it to do. **What problems is Carbonite Safe solving and how is that benefiting you?** It solves the problem of storage on our PCs and we can be sure that our files are safely stored. ### 28. Carbonite is OK **Rating:** 2.5/5.0 stars **Reviewed by:** Alan R. | President / Owner, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2016 **What do you like best about Carbonite Safe?** The ability to back up constantly or during specific day parts. This is an insurance should I crash my system. After having aharddrive crash last year I was able to save about 80% of my data. The only thing I couldn't was my old email files **What do you dislike about Carbonite Safe?** I have had a complete crash. Unfortunately not everything was saved. However; without Carbonite, I would have been screwed! **Recommendations to others considering Carbonite Safe:** Understand Carbonite and how to back up and retrieve the data should anything catastrophic occur **What problems is Carbonite Safe solving and how is that benefiting you?** Ensuring that if there is a system crash, loose hardware, etc. I have a back up of my invormation files, folders, etc. ### 29. Account Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle R. | Account Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2016 **What do you like best about Carbonite Safe?** I don't notice it running. It just works in the background. I only know it is there because it is in the task bar. **What do you dislike about Carbonite Safe?** Nothing, I have no issues with it at all. It runs int he background. **What problems is Carbonite Safe solving and how is that benefiting you?** Less onsite storage ### 30. Good backup solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2016 **What do you like best about Carbonite Safe?** It has affordable price. Customer support is easy to get. They help you with setup and installation. And its good backup solution for any business. **What do you dislike about Carbonite Safe?** There is nothing that I dislike so far. I might be able to say something in future. **What problems is Carbonite Safe solving and how is that benefiting you?** We are using it for offsite backup. It would help us in event of disaster recovery. ### 31. Carbonite Backup Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2016 **What do you like best about Carbonite Safe?** Easy program to use. Does what we need it to do. **What do you dislike about Carbonite Safe?** Haven't used long enough to find anything I dislike. **What problems is Carbonite Safe solving and how is that benefiting you?** Helps back up my accounting files ### 32. cloud backup solution easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Robert W. | CAD & 3D Event Designer, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2016 **What do you like best about Carbonite Safe?** ease of setup and access to files everywhere, also tried there stash option **What do you dislike about Carbonite Safe?** Cost as we got more dater began to get exspence **Recommendations to others considering Carbonite Safe:** good if you want a easy setup system but if you have a lot of dater begins to get expensive **What problems is Carbonite Safe solving and how is that benefiting you?** backing up servers and dater in the cloude ### 33. A great tool as a Backup but not the best **Rating:** 3.0/5.0 stars **Reviewed by:** Mahmoud D. | Director Of Product Development, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2015 **What do you like best about Carbonite Safe?** what I like the best about Carbonite is it's ability to backup your laptop, your phone and your tablet. In one account you can backup all of these devices. It also allows you to access all of these backed up files from any device including your phone. Their mobile app is great too. Easy to use and access the files. **What do you dislike about Carbonite Safe?** Carbonite is very slow. It takes forever for the software to backup your files. Also, they give you unlimited files backup but they don't backup videos automatically. I wish they would backup video automatically as I have so many videos that I would like to backup. **Recommendations to others considering Carbonite Safe:** Carbonite is great for backups but not the best. I prefer using Dropbox to it but I use both just in case I delete a file in my Dropbox by accident. You also need to know that It doesn't backup videos automatically so make sure to go and choose to backup your videos. It is slow but it doesn't take much Ram or processing power. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite gives me the peace of mind of having my files backed up and stored. I can access all my files wherever I want and from whatever device. It is also very easy to transfer files from one computer to another when using Carbonite. ### 34. It works nicely for small datasets **Rating:** 4.0/5.0 stars **Reviewed by:** Jim H. | Principal, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2016 **What do you like best about Carbonite Safe?** It's easy to set up and it just works. I can remote connect to my customers machines and back up their data the night before I do any work... just in case **What do you dislike about Carbonite Safe?** It's kind of pricey and the licensing is confusing. Its kind of slow. **What problems is Carbonite Safe solving and how is that benefiting you?** Small business that need a reliable offsite backup for files. One less headache to worry about knowing that the files are all protected somewhere else ### 35. Decent product, but limited **Rating:** 2.5/5.0 stars **Reviewed by:** Paul Y. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2015 **What do you like best about Carbonite Safe?** It just works. No complex set up and it runs in the background with minimal to no intervention. The few times I needed a file back, it restored them with no drama. **What do you dislike about Carbonite Safe?** While the simplicity is part of the charm, in the home edition the controls on what is backed up are primitive. Additionally it is slow, so very slow. If you have a large backup set, expect the first backup to takes weeks or even a month or more. If you need to get all your data back, imagine how long that will take. Also, their pricing model seems somewhat higher than other competitors. **Recommendations to others considering Carbonite Safe:** Check other services that offer similar products. You may find the same thing for less. Be sure you can live with the long backup and restore times. Keep a local back up for whole disk restores. **What problems is Carbonite Safe solving and how is that benefiting you?** Wanted to make sure non-cloud data on my wife and my machines was backed up with minimum effort. It did back the data up. ### 36. Excellent product for the price it offers. Best for small-mid size business. **Rating:** 4.0/5.0 stars **Reviewed by:** Saad I. | Network Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2015 **What do you like best about Carbonite Safe?** The ease of use for this product. You don't have to be a super tech-y person to be able to configure the software or even do restores. The mounted drive on the local machine is exceptionally useful. **What do you dislike about Carbonite Safe?** If your machine crashes and you need to restore, the process of getting the drives delivered from Mozy can take sometime. **What problems is Carbonite Safe solving and how is that benefiting you?** Not having to create re-directs from local user documents to shared folders on the server. The local backups eliminate its need. Restore access on user level also eliminates the need for constant IT support. ### 37. CARBONITE is a “user friendly solution” to online backups. **Rating:** 5.0/5.0 stars **Reviewed by:** Dana Duke C. | Operations Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2015 **What do you like best about Carbonite Safe?** It's simple to install, easy to use and very affordable. I use “Carbonite Plus” (on my work PC) since it allows me to “Mirror Image” my backup to an external hard drive (as well as to the cloud). **What do you dislike about Carbonite Safe?** I set my daily backup to automatically occur “after hours” (since the “Continuous Backup Feature” tends to slow down my system while I'm working. That being said, I highly recommend Carbonite to anyone who's looking for an easy to use online backup solution. **Recommendations to others considering Carbonite Safe:** I highly recommend Carbonite to anyone who's looking for an easy to use online backup solution. **What problems is Carbonite Safe solving and how is that benefiting you?** Redundant Backups & Peace Of Mind. ### 38. great to use **Rating:** 5.0/5.0 stars **Reviewed by:** Donny Z. | VP of Product & Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2015 **What do you like best about Carbonite Safe?** Easy to save files in the cloud i like that the cloud is always there when i need it **What do you dislike about Carbonite Safe?** ui/ux needs to be a little easier to use **What problems is Carbonite Safe solving and how is that benefiting you?** non really just need cloud storage ### 39. Mozy daily **Rating:** 4.0/5.0 stars **Reviewed by:** Penny K. | Sales Analyst, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2014 **What do you like best about Carbonite Safe?** my data is there when my computer crashes - easy to find files **What do you dislike about Carbonite Safe?** my company was late getting this to us - we should have had this sooner **Recommendations to others considering Carbonite Safe:** get it on your computer **What problems is Carbonite Safe solving and how is that benefiting you?** backing up data - computer crashes, need to be able to recover files ### 40. Back-up solution that puts your mind at ease! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny P. | Grants Manager, Philanthropy, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2014 **What do you like best about Carbonite Safe?** I like that my back-up exists in the cloud. Not only do I have confidence that my files will be safe if anything happens to my computer, but I also get the luxury of having access to my information from anywhere I can get access the internet. It's also beneficial to have an app on my phone, making accessibility that much easier. Information at my fingertips!! **What do you dislike about Carbonite Safe?** For me, it took a long time for the initial back up (to the tune of several days). After that, it runs smoothly and effortlessly in the background. Another dislike would be when I switched from a PC to a Mac I was unable to transfer my data over in a seamless manner. The backups for the two different interfaces were not compatible. ### 41. Precious and automatic backup **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandro C. | Sales Enablement Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2013 **What do you like best about Carbonite Safe?** I am an old school kind of guy. I carry an external HD with me everywhere that holds my work data. When I travel, I actually carry that one + another one with my personal data, should I need it. But here's the thing: with Mozy, I don't need to copy my critical files anymore to my HD, I just set it up so it backs up all my info at the end of each day and voilà! I can access it from anywhere in case an emergency should arise. It's really automated, and what's even better yet, you won't even know it's there. **What do you dislike about Carbonite Safe?** Nothing at this point **Recommendations to others considering Carbonite Safe:** Do try it out, it makes backing-up so much simpler. ### 42. Slow upload speeds. Abandoned unlimited backup plans. **Rating:** 2.5/5.0 stars **Reviewed by:** Greg M. | Senior Consultant, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2013 **What do you like best about Carbonite Safe?** I like cloud backup solutions, including Mozy, for one big reason: they conveniently solve the problem of backups being stored in the same physical location as the data. Users who back up to other computers or external hard drives are unprotected from catastrophic, physical destruction events like fires. Not so with Mozy. Also, they have improved features over the years to include the ability to access your files from mobile apps or the web interface. And most importantly they have added the ability to use your own encryption keys, which I view as mandatory for cloud backup solutions. **What do you dislike about Carbonite Safe?** Mozy had slow upload speeds when I tried them out - 1 to 2 megabits per second (and I was on an OC-3 connection). They may have improved this since I tried them, but this was the reason I left. Also, Mozy abandoned its unlimited subscriptions and implemented tiered pricing. Users with large amounts of data will find Mozy quite expensive, especially compared to peers like CrashPlan that still offer truly unlimited backup. **Recommendations to others considering Carbonite Safe:** Not for users with large volumes of data to back up. The speeds are slow, and the cost is high. ### 43. Default backup for office computers **Rating:** 4.0/5.0 stars **Reviewed by:** Jakub A. | Founder, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2013 **What do you like best about Carbonite Safe?** Mozy is quick and organized. Function wise you can achieve similar results with Dropbox or even Google Drive but we use it to automatically backup all office data twice a day. **What do you dislike about Carbonite Safe?** Capacity charges can add up but losing data carries much higher costs. We use Dropbox and Mozy but Mozy is never interacted with outside of automatic backups. Dropbox is our working folder and backup. **Recommendations to others considering Carbonite Safe:** Look at the overall costs but security wise and ease of use it's a service well worth the expense. Be aware that the first backup you run can take a very long time. Upload speed and amount of data affect the time required. You can stop it at any time and continue later on if you have to. Definitely a nice feature. ### 44. Easy to use Back-Up System **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2013 **What do you like best about Carbonite Safe?** It's all cloud based and practically seamless to the user. I've been using now for about 4 months and have never had an issue. Restoring files is simple as well. **What do you dislike about Carbonite Safe?** Nothing **Recommendations to others considering Carbonite Safe:** If you are looking for a good, on-line backup solution for your users, I recommend MozyPro. Like I mentioned earlier, I have not had any problems in first 4 months of use and have never heard any complaints from other users. ### 45. Solid, automatic backup solution for our small biz **Rating:** 4.0/5.0 stars **Reviewed by:** Eugene C. | Partner, Venture Capital & Private Equity, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2012 **What do you like best about Carbonite Safe?** We have Carbonite deployed across our small business PCs and it's simple to install (although we had a 3rd party consultant do this) and largely invisible to our users. It's also attractive that the protected files are available/accessible from mobile and anywhere **What do you dislike about Carbonite Safe?** Not a big fan of the small popups that come up but they are informative about the status of the protected files **Recommendations to others considering Carbonite Safe:** The Personal plans (home plans) have unlimited GB for a single computer and can be a great way to protect a very large amount of photos, etc. The business plans (such as what we have at our office) have fixed GB (ie, 500GB plus additional storage for extra fees) but can be across unlimited computers. Good solution overall -- but may be less and less a requirement as Google Drive and other cloud-based solutions begin to become our standard for document management, etc., vs our internal business server (which had high risk of failure) ### 46. Excellent cloud based storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2013 **What do you like best about Carbonite Safe?** First, it's an EMC company. They offer storage options for home users and all the way up to the most sophisticated data center at an enterprise level. For home users, it works with both OSX and Windows. The Mozy Mobile Apps are solid too and a nice touch to manage your home data. **What do you dislike about Carbonite Safe?** Nothing. **Recommendations to others considering Carbonite Safe:** Try the 2GB free option for home users. ### 47. Excellent On-Line Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Michael F. | Senior Technical Account Manager, Team Lead, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2012 **What do you like best about Carbonite Safe?** Cross-Platform support makes this an excellent tool for Mac, Linux or Windows users. It runs seamlessly in the background and uses little-to-no noticeable resources. **What do you dislike about Carbonite Safe?** There are times I see it is pending a backup job, but has x number of files to backup. I wish it would just perform the backup. **Recommendations to others considering Carbonite Safe:** MozyPro is my preferred online backup solution, and it is affordable to boot. ### 48. Must have backup for work or home **Rating:** 5.0/5.0 stars **Reviewed by:** Rusty P. | Senior Director of Global Operations and Quality, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2012 **What do you like best about Carbonite Safe?** If you have ever lost data, you know how much it hurts! Carbonite is dirt cheap and works fairly well for backing up all of your data automatically. I use it at home and at work--anyone that I know hears my speech about using it to back up their data. Unlike insurance, it also provides some tools beyond covering you for the potential issues. You can also access your files from anywhere on the web or even your smartphone. **What do you dislike about Carbonite Safe?** It doesn't allow as much granularity as I would like. **Recommendations to others considering Carbonite Safe:** Just get it & set it up! Don't think about the money ## Carbonite Safe Discussions - [Is carbonite a good backup?](https://www.g2.com/discussions/is-carbonite-a-good-backup) - 4 comments - [View Carbonite Safe pricing details and edition comparison](https://www.g2.com/products/carbonite-safe/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-18+08%3A49%3A14+-0500&secure%5Bsession_id%5D=6bfd6620-d614-456a-8bdc-faa5a1e1d0eb&secure%5Btoken%5D=1a76a7f4a99096cd265da713fafa599e0af5fd40b801a6cb277a78c29ea622a8&format=llm_user) ## Carbonite Safe Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Solution Provision** - System Failover - Pay by Usage - Service Provision **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Carbonite Safe Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (419 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - 4.4/5.0 (1,909 reviews)