# Carbonite Safe Reviews **Vendor:** OpenText **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.0/5.0 **Total Reviews:** 198 ## About Carbonite Safe Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs. ## Carbonite Safe Pros & Cons **What users like:** - Users love the **affordable cost** of Carbonite Safe, making cloud storage accessible without breaking the bank. (1 reviews) - Users appreciate the **unlimited cloud storage** offered by Carbonite Safe, ensuring worry-free backups for their files. (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Simple (1 reviews) - Storage Capacity (1 reviews) **What users dislike:** - Users experience **backup issues** such as unexpected stops and insufficient notifications, impacting their trust in the service. (1 reviews) - Users report **backup problems** with Carbonite Safe, citing unexpected stops and inadequate status notifications. (1 reviews) - Users report **excessive notifications** from Carbonite Safe, leading to frustration with constant alerts and interruptions. (1 reviews) - Users experience **inadequate notifications** , leading to unexpected backup process failures and prolonged unawareness of issues. (1 reviews) - Users experience **unexpected backup interruptions** , leading to concerns about data protection and tracking status effectively. (1 reviews) ## Carbonite Safe Reviews ### 1. Backup as Easy as 123 **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne G. | President, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Carbonite Safe?** Simplicity and customer service. Ease of use and implementation. The customer does not have to do anything. The customer service when you call really tries to help. **What do you dislike about Carbonite Safe?** There is really nothing i dislike about the product. **What problems is Carbonite Safe solving and how is that benefiting you?** Serves as a simple inexpensive backup service for small to medium customers ### 2. Reliable Backup with Improvement Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Joe J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Carbonite Safe?** I mainly use Carbonite Safe to automatically back up my important files like documents, photos, and work-related data. It’s reassuring to know everything is safely stored and easy to recover if something goes wrong, like a crash or accidental deletion. I like knowing my data is backed up automatically and that I can easily get it back without a stressful recovery process. What I really like about Carbonite Safe is how easy and stress-free it is to use. After the initial setup, it just works quietly in the background, backing up everything automatically, which gives me a lot of peace of mind. I really enjoy how simple it is to restore files when needed. The whole process feels smooth and hassle-free, and being able to access my backups from anywhere makes it even more convenient and reliable. Getting started with Carbonite Safe was quite easy for me. The setup didn’t take long, and the step-by-step guidance made everything simple to follow, even without much technical experience or confusion along the way. It's been reliable and easy to use, and it definitely gives me peace of mind. **What do you dislike about Carbonite Safe?** One thing that doesn’t work as well for me with Carbonite Safe is the backup speed, especially when dealing with larger files—it can feel a bit slow. I also feel the interface could be updated to look more modern and be easier to navigate. **What problems is Carbonite Safe solving and how is that benefiting you?** I use Carbonite Safe to automatically back up critical files effortlessly, providing peace of mind. It eliminates worry about data loss from deletions or system crashes, allowing easy recovery without stress. ### 3. Unlimited Cloud Storage, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Mriganka R. | Associate Consultant III, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Carbonite Safe?** One of the standout features is unlimited cloud storage for personal backup plans, meaning you won’t worry about hitting a storage cap for your files. **What do you dislike about Carbonite Safe?** Backup processes sometimes stop unexpectedly or don’t run for days, and notifications or status tracking can be lacking. **What problems is Carbonite Safe solving and how is that benefiting you?** Manual backups are easy to forget and inconsistent — leading to outdated backups or human error. Carbonite Safe Solves: Automatic background backups that run without you having to remember them. ### 4. Easy and worth it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Carbonite Safe?** I like the fact that Carbonote can backup my files or computer while working as normal. It's very rare that I have any issues with this software - well worth the price. **What do you dislike about Carbonite Safe?** I dislike that Carbonite can sometimes "stop me" from deleting files right after downloading them. For example, if I download a zip file, unzip the file, save the files and want to delete files I don't need, it adds an additonal step - stop backing file. **What problems is Carbonite Safe solving and how is that benefiting you?** It solves the issue of losing all data or having your computer crash. I had this happen a few months ago and this software was life-saving! ### 5. Time to Move On **Rating:** 2.0/5.0 stars **Reviewed by:** PAULETTE E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Carbonite Safe?** The dependability of this storage resource has been a professional life saver for me. The fact that it is constantly running in the background in the cloud gives me peace of mind and worth the annual subscription I've paid for quite a few years. Their customer service has also been quite good each time I've contacted them. **What do you dislike about Carbonite Safe?** Their updates often trigger the need to reinstall the software rather than being seamless. While it's not difficult to do, it's annoying to have to do it. They never send out a notice to update, and it's only when getting a notice that the backup hasn't occurred for a certain period of time do you then realize it needs to be reinstalled. **Recommendations to others considering Carbonite Safe:** If you want one less thing to worry about in your business, and one less piece of hardware in your office, Carbonite has proven to be an excellent answer for me. **What problems is Carbonite Safe solving and how is that benefiting you?** I was with Carbonite for many years and was great when I first came on board with them. It was automatically running in the background and I felt confident I had a reliable backup in case there was a disaster of any kind. Their price was reasonable. I started looking elsewhere when I got tired of having to repeatedly reinstall the software because an upgrade was done. I also discovered the online backup was incomplete when I downloaded the backup to a new computer. Plus the price was going up. ### 6. Carbonite Safe Backup - no **Rating:** 0.0/5.0 stars **Reviewed by:** Gregory Q. | Owner/Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Carbonite Safe?** You at least get an occasional successful backup. **What do you dislike about Carbonite Safe?** Undependable. No email notification available. **What problems is Carbonite Safe solving and how is that benefiting you?** I no longer use Carbonite Safe Backup ### 7. Carbonite and Mac -- a bad combination **Rating:** 0.0/5.0 stars **Reviewed by:** Scott S. | IT Architecture Consulting - Independent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Carbonite Safe?** Not much - the product causes more problems than it solves. **What do you dislike about Carbonite Safe?** Carbonite takes over the CPU and IO when it runs -- my computer becomes a "brick". Additionally -- lots of "subscription date" invalid errors which means the installation is hosed -- you need to delete carbonite, reinstall, and then do a backup -- this happened three times and my backup takes > 48 hours to run from a clean start. **What problems is Carbonite Safe solving and how is that benefiting you?** None - using carbonite actually causes more problems. ### 8. Fastest computer backup, Super easy to use, Offers free trial **Rating:** 4.5/5.0 stars **Reviewed by:** Chih H. | Senior Supply Chain Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Carbonite Safe?** This platform is super easy to use. Their support team is very helpful and always end up solving your problems. It is the fastest computer backup software. It stores data in organized way so you can easily access it anytime. It also offers free trial, so it helps you learn its basic for free. It always keeps auto backing up your files. You can easily create or change backup sets. It easily works on large and small servers without any difficulty. It very easy to select files or folder to set on cloud easily so you can easily backup your files anytime. **What do you dislike about Carbonite Safe?** It does not support on mac very well. It sometimes needs reinstallation and when there is a problem in it, it will automatically stop backing up your files anytime and you will lose your data backup for a week or more than that. Sometimes it takes a lot time while uploading large files. It is also expensive when you go for purchasing it depending on a size of your organization. While restoring a system you need to wait for a day sometimes. **What problems is Carbonite Safe solving and how is that benefiting you?** We had been facing problems with files backing up and we were in search of easy and robust platform to back up our files and folder easily and easily accessible in all computers. We implemented in our organization and came up with very good results. this helped us in automatically files back up anytime. We not always have to click backup; it can be done by itself. We easily share link to others to back up their pc as well this is how it is easy to use. ### 9. Carbonite keeps my data safe **Rating:** 5.0/5.0 stars **Reviewed by:** michael n. | Test Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Carbonite Safe?** Carbonite made it easy to design a backup plan specific to my hard drive configuration. It also suggested a smart backup that automatically backed up my desktop and my documents. It is also very simple to select files to back up on the fly. Additionally, I was able to select a time to back up files that did not interfere with my work schedule. **What do you dislike about Carbonite Safe?** If you want to retrieve files that have been backed up more than a week ago you must contact Carbonite to have them restore the files for you. I would like to be able to do that on my own. **What problems is Carbonite Safe solving and how is that benefiting you?** Backing up data and files is critical for me to ensure that my work will not have to be recreated if something goes wrong with my computer. The backup must be stored off-site to ensure the backup is safe should something catastrophic happens to my location. Carbonite satisfies both of these concerns. ### 10. It requires more work on your part than it should **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Carbonite Safe?** The interface is very easy to use and understand. **What do you dislike about Carbonite Safe?** It only backs up certain file types automatically. Then you have to manually go thru all the thousands of your files on your computer one by one, and use a 4-click (per file) option to add each individual file to the backup. Plus it only mirrors what is actually on your computer. If you offload a file to an external hard drive to save space, that file disappears from your backup. **What problems is Carbonite Safe solving and how is that benefiting you?** I was trying to protect my files so, in case of a computer or external hard drive crash, I could restore what was lost. ### 11. Adequate Backup For Mac, Windows, and Servers **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Carbonite Safe?** Backups are easy to access and the dashboard is logically configured. **What do you dislike about Carbonite Safe?** The cloud portal is very slow. Pages take a long time to load and the interface feels outdated. **Recommendations to others considering Carbonite Safe:** Carbonite Safe Backup is not a fancy solution, but it gets the job done for a reasonable price. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to automatically back-up end-user machines and small business servers. Each device has a Carbonite client installed that handles back-ups in the background. ### 12. So worth it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Carbonite Safe?** You don't have to do anything to back up files and then you can literally access your files from anywhere. **What do you dislike about Carbonite Safe?** I have yet to encounter something I dislike. It's a pretty basic product that works exactly how it's supposed to. **Recommendations to others considering Carbonite Safe:** You won't need it until you need it, and then you'll regret not using it!! **What problems is Carbonite Safe solving and how is that benefiting you?** It allows me peace of mind with my files knowing I can access them from any other device, even if my backed up computer breaks down. It's especially nice if you don't have your computer and need to access something that you forgot to email or save to a flash drive. ### 13. Doesn't get everything **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2021 **What do you like best about Carbonite Safe?** Product seems easy to use. Did like it at first. Support was good. **What do you dislike about Carbonite Safe?** Doesn't get temp files like edge shortcuts. Had a heck of a time with PSTs. **What problems is Carbonite Safe solving and how is that benefiting you?** On line backup of PCs and Macs. Restores went fairly smoothly until you were looking for some specific files. ### 14. Trouble-free backup with Carbonite **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Financial Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Carbonite Safe?** The set it and forget it way it works. Once I got everything set the way I wanted it, it just works in the background. It backs up everything I'm doing on a daily basis to the cloud server - I never have a problem. **What do you dislike about Carbonite Safe?** Well, I do have one problem. At home, my internet access can be sketchy. I don't have a secondary location for carbonite to backup to. I suppose I could invest in an external hard drive and use that as well - but I haven't. **Recommendations to others considering Carbonite Safe:** This is an easy to use backup system for small business. I can't speak for anything larger than that, but I'm very happy with my experience. **What problems is Carbonite Safe solving and how is that benefiting you?** I have twice, lost my main computer in my home business. I was completely backed up and could just buy a new one and restore to it. I won't say it was seamless, because I had to really think about what belonged where and what I really needed back. Restoring is a very long process. Reducing what you restore makes sense. ### 15. Love it... Save me more than once **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth S. F. | Attorney / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Carbonite Safe?** It actually works. The trouble with backups is you don't know it's really working until a crisis hits. Twice I've used carbonite to totally restore my backup to new computers when problems occurred to my hardware. Great product. Restoring data is slow but very thorough and works in the background while you do other things. **What do you dislike about Carbonite Safe?** Nothing. it's easy to use, reasonably priced, and actually works well. Love it. Used it for several years now on multiple machines at home and work. **Recommendations to others considering Carbonite Safe:** For the cost and the benefit, I highly recommend it. **What problems is Carbonite Safe solving and how is that benefiting you?** Safely and easily backing up my work. Simple to use. Very intuitive interface. Works in the background. Set it up and voila --- that's pretty much it. ### 16. A cloud-based files sanctuary and supervision tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalie Z. | Retail Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Carbonite Safe?** Carbonite Cloud Software is a good application to store maximum data and an excellent means to communicate and perceive at a different stage of surfing. Things get better and usable while using this software. Files are set appropriately and available for clients and team members whenever asked. Information can be stored inevitably with a more exact setup. A serious time-saving software that one could dream for. **What do you dislike about Carbonite Safe?** It’s a need of the hour, but if taken its price it’s a bit expensive for small sellers. Thither is a free variation its quality is not compromised. However, the internet plays a major function in its working. If this application is not installed right then its wastage of time and money so be careful while uploading this application. A major thing that can be watched its keys to understand otherwise frequent backup can slow down the system. **What problems is Carbonite Safe solving and how is that benefiting you?** A big shootout to carbonate for building such a secured and diligent software for users. When it gets to me, I admit it extra strength for backing up the files and all-time availability of data to sync. My clients are satisfied and eventually, I’m happy to have it. The best cloud storage application that enhances my selling too and makes me able to see after my yield any time. ### 17. Mozy can help you save your details **Rating:** 4.5/5.0 stars **Reviewed by:** Richard C. | Operational Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Carbonite Safe?** Really convenient program where we have the most safe and beneficial data back.to hold our records. Mozy is truly safe and cheap to use. Regularly we can support that statement. The app is most guarded and I'm delighted to go through it. **What do you dislike about Carbonite Safe?** While the software that is offered is potent, I think they're smarter with the amount of storage they keep giving you also for interest you earn. Unquestionably I stopped using Mozy, as I wanted a better life. The attributes I had tried to trade for more room from mozy valued the money. **Recommendations to others considering Carbonite Safe:** With the trial they are offering you ought to try this. I guess the most you can do now is check your settings with a preview, so that the initial cost doesn't take very long and afterwards run restored tests. You should consider it very fast to do **What problems is Carbonite Safe solving and how is that benefiting you?** We utilize Mozy for laptop and server backups. There are other advantages such as being able to easily attach apps, no wait, very quick to launch the program on the phone, you can install more devices right before arranging the consumer with 1 machine. ### 18. Carbonite **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory H. | Information Technology Specialist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Carbonite Safe?** The ability to make a complete backup of your system which is stored in the cloud and able to access files from web browser. **What do you dislike about Carbonite Safe?** Other than waiting for it to complete a full backup which is expected, maybe the price for additional storage. **What problems is Carbonite Safe solving and how is that benefiting you?** It has brought a real feeling of a safety net for the users we have it installed knowing that their data is backup with no worries. ### 19. No fuss, no muss **Rating:** 5.0/5.0 stars **Reviewed by:** Denise W. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Carbonite Safe?** Carbonite runs completely in the background, you never even know it's there backing up your files. No slow down, no uploads or downloads, it's just always running. I've had to replace a computer within the past year, and absolutely everything was readily available in by backup files on Carbonite, no loss of data! **What do you dislike about Carbonite Safe?** Absolutely nothing! I have nothing bad to say about Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** Complete data backup, all documents stored, without having to do messy and time consuming manual backups or move files to external drives. ### 20. Poor Customer Service & Attention- **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Carbonite Safe?** The Customer service department is handled by multiple representatives who apparently do not look at all the information submitted for the ticket, so time is spent making many additional requests. This is extremely frustrating and I have had one ticket-unresolved for over 12 months. **What do you dislike about Carbonite Safe?** I dislike dealing with representatives who claim my issue has been resolved and it is not. **What problems is Carbonite Safe solving and how is that benefiting you?** My data is protected, if I should ever lose it. ### 21. Works great and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Ramiro H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Carbonite Safe?** The easy of use and the customer support **What do you dislike about Carbonite Safe?** No cross platform to backup data from Linux systems **Recommendations to others considering Carbonite Safe:** A must have cloud based back up service as the best complement to keep secure the company critical information **What problems is Carbonite Safe solving and how is that benefiting you?** Access my back up information on the go and recover deleted files from E drive by error we erase it. ### 22. Great Online Backup Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Mischa P. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Carbonite Safe?** Carbonite is great and runs in the background making sure that all my data is securely backed up in case of an emergency. It is super easy to get started with Carbonite. Customer service was very helpful when we did have to call them a couple of times over the years. They were able to resolve our issue, which was caused by an update to our computers. We will continue to use them as we grow as a company. We like that they have a number of options for different size businesses. As we grow, Carbonite will grow with us. **What do you dislike about Carbonite Safe?** Other than the initial set up and a couple of reinstallations over the years, we have not had any issues with Carbonite. We have not had any major problems with the service. **Recommendations to others considering Carbonite Safe:** Carbonite is a great option for a small business needing online data backup. Prices are reasonable and it is easy to use. You will be able to recover your data in case of an emergency. You will have peace of mind knowing that you can access your files if your computer crashes. There are many other options available but we are not currently using all of them. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite is our online backup solution. We can easily recover documents in case of an emergency. As a company that has a lot of files, the backup storage is a must because you never know when you might lose a computer. ### 23. Perfect application for backing up my important data! **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya B. | Aditya B, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Carbonite Safe?** Best thing about Mozy is it is very user friendly and very easy to get with it! Even a beginner won’t have any problem using it. I get my useful data and documents backed up and avoid then risk of hackers cracking my data. It is also very reliable because the last time my phone was automatically formatted and thanks to mozy I got all my data back. **What do you dislike about Carbonite Safe?** Since Mozy is a very useful and productive application, I personally found to have to no drawback except for one, that is mozy gives me only a limited use for storage, if only I had the full freedom of using space as much as I want, it would be awesome. Other than this, Mozy doesn’t seem to have any drawback and works quite well. **Recommendations to others considering Carbonite Safe:** Mozy is a very useful product, be it for your personal activities or using it in your company, mozy will always get your data and documents into your device anytime and anywhere you want. Using Mozy you don’t have to worry about your storage devices or pen drives or hard disks, you can always get your data into your device and get going. I personally suggest everyone to use Mozy and get rid of your storage devices. **What problems is Carbonite Safe solving and how is that benefiting you?** I have been using Mozy from a very long time It seems like mozy has a very important role, I always use mozy to back up all the documents and data from my company to be on a safer side and not lose any of it. It helps me maintain my business record. ### 24. Simple and best application to backup **Rating:** 4.0/5.0 stars **Reviewed by:** Sanvi V. | Software application developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Carbonite Safe?** Best thing about mozy is it helps me to get backup of my documents n data easily and safely.it secures all my data without having chance of loosing it.and there is no risk of hackers cracking my data.mozy is open source that is another best part of it and I'm happy to use it. **What do you dislike about Carbonite Safe?** It is time consuming It provides limited space to store data Other than this I haven't come across any problems with mozy. **Recommendations to others considering Carbonite Safe:** I would strongly recommend this to all n make best use of mozy. user-friendly software Ease of use **What problems is Carbonite Safe solving and how is that benefiting you?** There have been several times where mozy helped me to backup my company documents when my system got crashed. And I can keep confidential files without any risk of loosing it. ### 25. Best Backup Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2019 **What do you like best about Carbonite Safe?** Mozy is very helpfull for taking online backup service for both macOS and windows. Mozy provides automatic backups.Its very easy to set the specific time of day or number of times we want it to backup throught the day. **What do you dislike about Carbonite Safe?** The amount of storage available is limited. It would be helpfull if the storage space is increased. **Recommendations to others considering Carbonite Safe:** It is a very secure to store all the important data as the data can be accessed anytime when it is required. It has user friendly interface which is very reliable to use. **What problems is Carbonite Safe solving and how is that benefiting you?** All the data that is part of a backup will be stored in the cloud. Hence it is very secure for backing up the data using mozy. In case the device is lost the data will be securely present in the Mozy which we can access at any given time. ### 26. one of the best online backup services **Rating:** 5.0/5.0 stars **Reviewed by:** anderson a. | albañil, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2019 **What do you like best about Carbonite Safe?** I like the stability of Internet connections and the reduction of these and the available storage space, which makes an expansion of all kinds of remote services, including backup ones. one of the many available in Carbonite, which stands out above all for offering unlimited space to store all my backup copies. **What do you dislike about Carbonite Safe?** sometimes it takes a long time to load the files, both downloading and uploading each file, this delays a little each operation **Recommendations to others considering Carbonite Safe:** it is a good program with excellent reliability in all its aspects, every feature half used house is high quality has a good technical support and offers the best of itself, as a user I have renewed my license for one more year giving positivity to this platform which i recommend. **What problems is Carbonite Safe solving and how is that benefiting you?** It offers great flexibility and allows the protection of heterogeneous environments composed of both physical and virtual servers on the Windows and Linux platforms. Likewise, it offers the possibility of replicating these servers also in physical or virtual environments (P2P, P2V, V2V and V2P environments). Windows and Linux virtual machines can be hosted in any virtualization system (Hyper-V, VMware, Citrix, etc.), even in a combination of these. ### 27. Carbonite is My Favorite Data Backup Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mercy J. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Carbonite Safe?** This computer backup software is my favorite because it has the best and simple user-interface. Carbonite is a fast computer back-up software. Additionally, Carbonite is our first choice because it is 100% secure. Data stored on Carbonite is organized. Carbonite gave us a free trial. This is the chance that we tool to learn about its key basics. **What do you dislike about Carbonite Safe?** Carbonite is a perfect tool. Since we started backing up data on it, we are yet to experience challenges. Therefore, it is flawless. **Recommendations to others considering Carbonite Safe:** Carbonite is exceptional, easy to use and less expensive. Carbonite offers the best online backup services. It keeps the data secure and well-arranged. These are the key factors that should drive you to choose this amazing online backup software for your enterprises. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite helps us a lot in storing our data on the cloud. This tool is essential because everyone in our firm knows how to use it, making it easy for everyone of us to upload and access files easily using any device. Carbonite is great and affordable. ### 28. Best and wonderful mozy **Rating:** 4.5/5.0 stars **Reviewed by:** Sweekruthi S. | Software developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Carbonite Safe?** firstly it’s very easy to use and understand.its not having any complications. We can easily back up our data. It also reminds me to back up my.there is problem of leakage of data.Best application to get our data back. **What do you dislike about Carbonite Safe?** It’s a online and we have a limited storage to use other than this it’s a very good application. **Recommendations to others considering Carbonite Safe:** I strongly recommend all my colleagues and friends to use it. A very good application which helps to back up our data safely. **What problems is Carbonite Safe solving and how is that benefiting you?** It reminds me to get my data back.we can safely back up our data. A best application to back our data. ### 29. The ultimate mozy **Rating:** 4.5/5.0 stars **Reviewed by:** Sweekruthi A. | Software developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Carbonite Safe?** Very helpful application which we get a data back.the most secured and very helpful to keep our documents. mozy is very reliable and easy to operate. We can back it up regularly.the app is most protected and i am happy to use it. **What do you dislike about Carbonite Safe?** This is some wt time consuming and need more time to process. Mozy could be better if it allows me to use more storage that I wants to use.other than that it’s a perfect application. **Recommendations to others considering Carbonite Safe:** I recommend all to make a best use of it. Best application to backup all your data. **What problems is Carbonite Safe solving and how is that benefiting you?** It helps me to maintain my records. My company make a very much use of it which helps to backup all my data. ### 30. Carbonite gives peace of mind that our records will not be lost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Carbonite Safe?** Carbonite allows us to customize what we want to be backed up, but also defaults to backup most files so I have peace of mind that all important files will be safe. We like that it is constantly running and we don't have to check up on the status. If errors do occur, we are always notified. **What do you dislike about Carbonite Safe?** We have not run into anything that has been a problem. **What problems is Carbonite Safe solving and how is that benefiting you?** We have many important files that we can't afford to lose, and Carbonite enables us to store them easily. It has also been very helpful that we can access them remotely, and gives us access to them with ease. ### 31. The Best application to backup my data on cloud **Rating:** 3.5/5.0 stars **Reviewed by:** savita H. | Software developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Carbonite Safe?** It gives protection to our data, files and documents and we can store huge amount of data and files on mozy and its easy to get backup of our data more over it is mozy is open source **What do you dislike about Carbonite Safe?** It provides limited space to store our data and its difficult to stop when once mozy started processing **Recommendations to others considering Carbonite Safe:** I recommend this mozy application because it is easy to use and its free and open source.mozy works well for software and other companies to get online backup of files and documents. **What problems is Carbonite Safe solving and how is that benefiting you?** In mozy application I can keep my confidential files and my business data safely without risk of loosing data. ### 32. Carbonite gives peace of mind that our documents are safe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2019 **What do you like best about Carbonite Safe?** Carbonite is backed up constantly so we do not have to worry about losing information. It also works efficiently, not distracting from the work we are doing. **What do you dislike about Carbonite Safe?** We have not found any problems while using Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to back up all our company files. It works constantly in the backgrounds, keeping all our files safe while at the same time not interferring with our work. This saves us time as we do not have to manually back up our files. ### 33. Carbonite gives us peace of mind by backing up all our files safely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2019 **What do you like best about Carbonite Safe?** Carbonite quietly backs up all documents yet doesn't slow down my computer. We don't have to spend any time worrying about losing our files. **What do you dislike about Carbonite Safe?** There have been no issues using Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to back up all of our company files. Because it works constantly, we do not have to worry about losing any files, and don't have to spend any time manually backing up files. If there's anything that needs attention, Carbonite always alerts us. ### 34. Carbonite gives us peace of mind that all our important files are backed up and safe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Carbonite Safe?** Carbonite works quietly in the background, not interferring with any work we are doing on the computers. If there is anything that needs attention, it notifies us immediately. This gives us peace of mind that all files are safe. **What do you dislike about Carbonite Safe?** We have not run into any problems while using Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to back up all of our files. It is very helpful to not have to manually back up files, which saves us time. It also gives us peace of mind that all our files are safe. It has been very handy to have access to these files online as well. ### 35. Carbonite works quietly and efficiently to safeguard your important documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Carbonite Safe?** Carbonite provides peace of mind that our documents are safe, working quietly and notifying us if there's any interruption in the service. **What do you dislike about Carbonite Safe?** We have not found anything we dislike about Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to back up all our companies documents. It has saved us time from manually backing up the documents and provides a safe place we can trust is always working in the background. ### 36. Carbonite provides peace of mind that documents are safe. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Carbonite Safe?** Carbonite works in the background, quietly backing up our documents without slowing us down. We are able to work efficiently without worrying about losing our documents. **What do you dislike about Carbonite Safe?** We have not run into anything we don't like about Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite to back up all of our company documents. This is incredibly helpful as we no longer have to manually back up disks and drives. ### 37. My Review for Carbonite Cloud Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer N. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2018 **What do you like best about Carbonite Safe?** Carbonite Cloud Backup is a helpful tool that I like using because of its efficiency and ease of use when backing up my files on the cloud. Furthermore, I like Carbonite Cloud Backup because it provides a free trial period to its clients. This gives clients enough time to make a decision whether or not to choose it. It is helpful to us. **What do you dislike about Carbonite Safe?** Carbonite Cloud Backup makes me happy but the customer care department irritates me because they take too long before addressing our questions. It will be better if they improve. **Recommendations to others considering Carbonite Safe:** My overall experience with Carbonite Cloud Backup has been great. Therefore, to all the potential clients of this software, I can attest that it is a nice selection to consider. **What problems is Carbonite Safe solving and how is that benefiting you?** I have backed up all my files and our company's files on this cloud solution because it is secure. I do not have to worry about the security of our documents once saved on Carbonite Cloud Backup because it is efficient and secure. ### 38. It's is one of the best application to get our lost data back **Rating:** 4.0/5.0 stars **Reviewed by:** Nikita M. | Senior Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about Carbonite Safe?** I can backup my important documents and my confidential files without risk of getting hacked.. It is very easy to use **What do you dislike about Carbonite Safe?** The drawback of mozy is . it provides only limited storage to store our data **Recommendations to others considering Carbonite Safe:** I can upload my data and my business files on mozy without any fear of lossing it.in case if we lost our data accidentally. **What problems is Carbonite Safe solving and how is that benefiting you?** With the help of mozy application we can keep our data safely if incase any data loss or hacked ### 39. Carbonite backs up important files smoothly and securely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2019 **What do you like best about Carbonite Safe?** Carbonite works constantly in the background without interferring with your work. Provides peace of mind and is easy to download and access remotely. **What do you dislike about Carbonite Safe?** I have not had any problems with Carbonite. **What problems is Carbonite Safe solving and how is that benefiting you?** We use Carbonite on multiple computers without problems. It always notifies us if a backup needs attention, and I can easily access files remotely if needed. ### 40. Best application for backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Carbonite Safe?** It is simple and easy to access. And do not take much time to take the back-up. **What do you dislike about Carbonite Safe?** I did not find any such disadvantage for so long. **Recommendations to others considering Carbonite Safe:** It is very easy and secure the risk of getting information lost. So I suggest to you all take the advantage of application. **What problems is Carbonite Safe solving and how is that benefiting you?** I can store my data on cloud and avoid the risk of getting my data lost. ### 41. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Carbonite Safe?** We are a small nonprofit using an external hard drive to share files between 2 computers in the office. One day it crashed and we weren't able to recover the files. Now we use Carbonite which is peace of mind for me and I love that I can now access files from home--using their mobile app (especially for unexpected snow days). **What do you dislike about Carbonite Safe?** Initially it put green arrows on all the files that were backed up. While that was helpful to see what wasn't being backed up, it became too distracting. Thankfully they had an option to turn that off and that's been great. Also, occasionally I get a message that the files didn't backup for some reason but its easily fixed. The app has been more of a challenge though. I feel it could be easier to access our files. They tend to be hidden in the file structure that shows up--but that could just be an issue on our end on how we have our folders set up. **What problems is Carbonite Safe solving and how is that benefiting you?** On site files stored locally are now available at any time through the app. I can work at home easier. ### 42. An average back-up software **Rating:** 3.0/5.0 stars **Reviewed by:** Hunter T. | Account executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Carbonite Safe?** Our company uses this software to back up local machines. It works and seems pretty speedy. I haven't noticed any slow-down overall on my computer as a result. **What do you dislike about Carbonite Safe?** The app can go a bit crazy with the notifications. I wish there was a setting to reduce them. The one that's within the program, and I get about 3 pop-ups a day from it. **What problems is Carbonite Safe solving and how is that benefiting you?** We needed a remote back-up to our computers that wasn't tied to our current servers. Carbonite did just that. ### 43. Good but pricey **Rating:** 2.0/5.0 stars **Reviewed by:** Nathalie B. | Great app to use for the company , Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Carbonite Safe?** I enjoy that it basically has unlimited storage and i don't have to worry about deleting anything in order to make more room. **What do you dislike about Carbonite Safe?** The price is kind of high for what this app does. If you store to much stuff the videos tend to load slower then usual. **What problems is Carbonite Safe solving and how is that benefiting you?** I like that it's a quick way to send photos to other people who are also connected to the account so they can send feedback right away. ### 44. Great Secondary Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Carbonite Safe?** The simplicity of the backup is phenomenal. You can basically set it and forget it and if something goes wrong, Carbonite will let you know. I use this for my desktop backups as our primary backup is server only. **What do you dislike about Carbonite Safe?** The different tiers of what types of files they will backup. You have to pay more for certain types of files to be backed up, such as Quickbooks files. The extra fee seems unnecessary. **What problems is Carbonite Safe solving and how is that benefiting you?** Being able to add a backup to laptops and desktops as our primary backup only backs up the server. Carbonite is great for users that travel a lot and that don't come to the office often. ### 45. Carbonite Cloud Backup - Ease of use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Carbonite Safe?** This is very easy to use and it is easy to add more data to your plan as your data requirements increase or change. **What do you dislike about Carbonite Safe?** There are not a lot of plans and the ones they do have increase in price quite a bit but don't actually add more storage space just more features. **What problems is Carbonite Safe solving and how is that benefiting you?** This software takes the place of many hours of backing up drives and folders. It reduces the cost of maintaining redundant servers and the IT overhead of maintaining them. ### 46. A painful experience, especially during restores **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Carbonite Safe?** The best part about this software is how easy it is to set up. You simply choose the folders and files that you want on the cloud, and it will automatically upload them whenever they are changed. It's a nice system, and was one of the first that could back up to the cloud in this way. **What do you dislike about Carbonite Safe?** We have many clients that use various backup methods, so I've worked with many different configurations. I will say that the Mac support is really minimal. The software requires reinstallation sometimes, and backups will not go through for a week at a time until you find out there's a problem. Aside from Macs, the restore process takes way too long. If you use the web interface to restore, good luck - the web page will time you out during the upload, which effectively cancels the upload and you have to start over. So that means if you are restoring large files, you need to click in the window every 5 minutes so you don't get logged off. I haven't restored for a while, but when I did the bandwidth was extremely slow even though on my end it is very fast. **Recommendations to others considering Carbonite Safe:** Look more at other software. Carbonite has a lot of competitors. If all you are concerned with is price, Carbonite may be what you're looking for. But, if you have large files, you may want to consider a different alternative. **What problems is Carbonite Safe solving and how is that benefiting you?** Carbonite is a low cost cloud backup solution that works on Macs and PCs. ### 47. Keep Precious Data Safe **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. C. Michael S. | Research Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Carbonite Safe?** I like that I can set a timer and that there is plenty of flexibility in the application (i.e. cloud migration) Additionally, I use it for internal cloud backup - it works very well this way. **What do you dislike about Carbonite Safe?** I have not experienced any problems with the software itself, however it can be expensive - depending on the size of your organization. At this time it is not affordable, so I have had to stop using it for now. My intentions are to reinstate the use of this application. **Recommendations to others considering Carbonite Safe:** I recommend that you at least give Carbonite a try. The company offers a trial version that allows you to see the ease of use and the features that are available. **What problems is Carbonite Safe solving and how is that benefiting you?** Assurance of records, development files, accounting documents and photography. These are all file types that we need to make sure we do not lose as it is unaffordable. The benefit being that we can keep records and files for clients without worrying. ### 48. Safe backup through Carbonite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Carbonite Safe?** The Carbonite Software is easy to use and provides secure data. Once you install the software, you have a continuous backup as soon as you create a new file or update an existing one. **What do you dislike about Carbonite Safe?** Once in a while it can slow down your system if other stuff is running on your computer but for the most part it does not cause a problem. **Recommendations to others considering Carbonite Safe:** I would definitely give it a try! **What problems is Carbonite Safe solving and how is that benefiting you?** Not really solving a business problem. But we use our computers freely knowing we have a safe backup out there. ### 49. Nice turnkey solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2019 **What do you like best about Carbonite Safe?** Their solution is very straightforward and simple to use and setup for customers. **What do you dislike about Carbonite Safe?** Their product is available direct so resellers have little wiggle room on price etc. **Recommendations to others considering Carbonite Safe:** Understand what your true needs are (system recovery vs simple file recovery and versioning) **What problems is Carbonite Safe solving and how is that benefiting you?** We used to resell them as one of our offerings to clients ### 50. Carbonite is Safe Secure and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Carbonite Safe?** I like that carbonite is a way to back up our sytem off site and that it is completely secure. I feel confdent every time I use it. I get emails when things aren't working right and they are quick to help me resolve the issues. **What do you dislike about Carbonite Safe?** I have only had one billing issue on their end. They are working to fix it. **Recommendations to others considering Carbonite Safe:** The cost can look daunting but when you consider data recovery off site for something that could have been saved in a "cloud based" setting it is worth every dollar. **What problems is Carbonite Safe solving and how is that benefiting you?** We still use a hard copy external drive for our business. But the benefit here is noone can drop it and lose our data. ## Carbonite Safe Discussions - [Is carbonite a good backup?](https://www.g2.com/discussions/is-carbonite-a-good-backup) - 4 comments - [View Carbonite Safe pricing details and edition comparison](https://www.g2.com/products/carbonite-safe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+13%3A16%3A07+-0500&secure%5Bsession_id%5D=5ded53b1-fc8a-4b47-a4fd-680e14c55835&secure%5Btoken%5D=fb80b26994018dbf15903051f0f9d50faa6b76eb90acae283f3bc9ea3caf37c0&format=llm_user) ## Carbonite Safe Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Solution Provision** - System Failover - Pay by Usage - Service Provision **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Carbonite Safe Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (419 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - 4.4/5.0 (1,906 reviews)