Carbonite Safe Reviews & Product Details

Simplicity and customer service. Ease of use and implementation. The customer does not have to do anything. The customer service when you call really tries to help. Review collected by and hosted on G2.com.

There is really nothing i dislike about the product. Review collected by and hosted on G2.com.

One of the standout features is unlimited cloud storage for personal backup plans, meaning you won’t worry about hitting a storage cap for your files. Review collected by and hosted on G2.com.

Backup processes sometimes stop unexpectedly or don’t run for days, and notifications or status tracking can be lacking. Review collected by and hosted on G2.com.

I like the fact that Carbonote can backup my files or computer while working as normal. It's very rare that I have any issues with this software - well worth the price. Review collected by and hosted on G2.com.

I dislike that Carbonite can sometimes "stop me" from deleting files right after downloading them. For example, if I download a zip file, unzip the file, save the files and want to delete files I don't need, it adds an additonal step - stop backing file. Review collected by and hosted on G2.com.

The dependability of this storage resource has been a professional life saver for me. The fact that it is constantly running in the background in the cloud gives me peace of mind and worth the annual subscription I've paid for quite a few years. Their customer service has also been quite good each time I've contacted them. Review collected by and hosted on G2.com.

Their updates often trigger the need to reinstall the software rather than being seamless. While it's not difficult to do, it's annoying to have to do it. They never send out a notice to update, and it's only when getting a notice that the backup hasn't occurred for a certain period of time do you then realize it needs to be reinstalled. Review collected by and hosted on G2.com.

You at least get an occasional successful backup. Review collected by and hosted on G2.com.

Undependable. No email notification available. Review collected by and hosted on G2.com.

Not much - the product causes more problems than it solves. Review collected by and hosted on G2.com.

Carbonite takes over the CPU and IO when it runs -- my computer becomes a "brick". Additionally -- lots of "subscription date" invalid errors which means the installation is hosed -- you need to delete carbonite, reinstall, and then do a backup -- this happened three times and my backup takes > 48 hours to run from a clean start. Review collected by and hosted on G2.com.

This platform is super easy to use. Their support team is very helpful and always end up solving your problems. It is the fastest computer backup software. It stores data in organized way so you can easily access it anytime. It also offers free trial, so it helps you learn its basic for free. It always keeps auto backing up your files. You can easily create or change backup sets. It easily works on large and small servers without any difficulty. It very easy to select files or folder to set on cloud easily so you can easily backup your files anytime. Review collected by and hosted on G2.com.

It does not support on mac very well. It sometimes needs reinstallation and when there is a problem in it, it will automatically stop backing up your files anytime and you will lose your data backup for a week or more than that. Sometimes it takes a lot time while uploading large files. It is also expensive when you go for purchasing it depending on a size of your organization. While restoring a system you need to wait for a day sometimes. Review collected by and hosted on G2.com.

Carbonite made it easy to design a backup plan specific to my hard drive configuration. It also suggested a smart backup that automatically backed up my desktop and my documents. It is also very simple to select files to back up on the fly. Additionally, I was able to select a time to back up files that did not interfere with my work schedule. Review collected by and hosted on G2.com.

If you want to retrieve files that have been backed up more than a week ago you must contact Carbonite to have them restore the files for you. I would like to be able to do that on my own. Review collected by and hosted on G2.com.

The interface is very easy to use and understand. Review collected by and hosted on G2.com.

It only backs up certain file types automatically. Then you have to manually go thru all the thousands of your files on your computer one by one, and use a 4-click (per file) option to add each individual file to the backup. Plus it only mirrors what is actually on your computer. If you offload a file to an external hard drive to save space, that file disappears from your backup. Review collected by and hosted on G2.com.

Backups are easy to access and the dashboard is logically configured. Review collected by and hosted on G2.com.

The cloud portal is very slow. Pages take a long time to load and the interface feels outdated. Review collected by and hosted on G2.com.