--- title: Datto SIRIS Reviews meta\_title: 'Datto SIRIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 294 reviews by the users' company size, role or industry to find out how Datto SIRIS works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 294 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup ---

### Datto SIRIS Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Datto SIRIS, highlighting its straightforward setup and reliable performance. [(52 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756366&qs=pros-and-cons#reviews)

Users value the **reliability** of Datto SIRIS, consistently experiencing uninterrupted service and exceptional support. [(46 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756591&qs=pros-and-cons#reviews)

Users appreciate the **dependable and straightforward backup solutions** of Datto SIRIS, ensuring peace of mind and rapid recovery. [(40 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757346&qs=pros-and-cons#reviews)

Users value the **quick and easy data recovery** of Datto SIRIS, appreciating its simple setup and usability. [(34 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757736&qs=pros-and-cons#reviews)

Users praise the **smooth and reliable backup frequency** of Datto SIRIS, enabling quick and efficient restores. [(31 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756479&qs=pros-and-cons#reviews)

Users feel that Datto SIRIS is **expensive** , with limited innovation since 2018, impacting overall value. [(17 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757311&qs=pros-and-cons#reviews)

Users note the **high pricing** of Datto SIRIS, coupled with a lack of recent innovation, as a downside. [(12 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757248&qs=pros-and-cons#reviews)

Users face **backup issues** with Datto SIRIS, including difficulty in viewing backups and challenges during recovery. [(9 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757051&qs=pros-and-cons#reviews)

Users find that the **restore issues** require extra effort and complicate the recovery of files and VMs. [(9 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757626&qs=pros-and-cons#reviews)

Users express frustration with the **poor customer support** , highlighting slow response times and unresolved issues. [(8 mentions)](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756441&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Datto SIRIS

##### 1. Ease of Use

Users appreciate the **ease of use** of Datto SIRIS, highlighting its straightforward setup and reliable performance.
[
See 52 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756366&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Full BCDR functionality with Easy to Use interfaces"

What do you like about Datto SIRIS?

Ease of performing a Local Server DR inside the Datto Appliance, and Ease of performing a Cloud DR inside Datto Cloud Infrastructure.

 ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.")
SK

Sanket K.

Enterprise (\> 1000 emp.)

5.0/5

"Best Recovery Solution with an Easy Interface"

What do you like about Datto SIRIS?

Best recovery solution I have worked on. Easy interface.

##### 2. Reliability

Users value the **reliability** of Datto SIRIS, consistently experiencing uninterrupted service and exceptional support.
[
See 46 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756591&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you like about Datto SIRIS?

With the SIRIS 6 series you get more more performance and different form factors to suite your customer needs. Screenshot verification has been rene

MH

Matthew H.

4.5/5

"Dependable Backup with a Smooth Experience"

What do you like about Datto SIRIS?

I love how Datto BCDR is dependable and straightforward. Automatic backups ensure I never forget to save important data, and I can restore systems qui

##### 3. Backup Solutions

Users appreciate the **dependable and straightforward backup solutions** of Datto SIRIS, ensuring peace of mind and rapid recovery.
[
See 40 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you like about Datto SIRIS?

With the SIRIS 6 series you get more more performance and different form factors to suite your customer needs. Screenshot verification has been rene

 ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.")
SK

Sanket K.

Enterprise (\> 1000 emp.)

5.0/5

"Best Recovery Solution with an Easy Interface"

What do you like about Datto SIRIS?

Best recovery solution I have worked on. Easy interface.

##### 4. Recovery Ease

Users value the **quick and easy data recovery** of Datto SIRIS, appreciating its simple setup and usability.
[
See 34 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757736&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you like about Datto SIRIS?

With the SIRIS 6 series you get more more performance and different form factors to suite your customer needs. Screenshot verification has been rene

 ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.")
SK

Sanket K.

Enterprise (\> 1000 emp.)

5.0/5

"Best Recovery Solution with an Easy Interface"

What do you like about Datto SIRIS?

Best recovery solution I have worked on. Easy interface.

##### 5. Backup Frequency

Users praise the **smooth and reliable backup frequency** of Datto SIRIS, enabling quick and efficient restores.
[
See 31 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756479&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you like about Datto SIRIS?

With the SIRIS 6 series you get more more performance and different form factors to suite your customer needs. Screenshot verification has been rene

 ![Hamed S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamed S.")
HS

Hamed S.

Mid-Market (51-1000 emp.)

5.0/5

"Files, folders, entire virtual machines can be quickly restored within the local cloud environment."

What do you like about Datto SIRIS?

One feature I really like about Datto SIRIS is its reliable instant virtualization, which allows quick recovery of systems directly from the appliance

### 5 Cons or Disadvantages of Datto SIRIS

##### 1. Expensive

Users feel that Datto SIRIS is **expensive** , with limited innovation since 2018, impacting overall value.
[
See 17 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757311&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mohammed Taufeeq A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Taufeeq A.")
MA

Mohammed Taufeeq A.

4.5/5

"Robust BCDR with Reliable Backups and Fast Recovery"

What do you dislike about Datto SIRIS?

I find that Datto BCDR could improve in several areas. The interface can initially feel overwhelming and there is a learning curve for new users. Task

 ![Ashlynn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashlynn C.")
AC

Ashlynn C.

4.0/5

"Robust Security Features with a Price Tag"

What do you dislike about Datto SIRIS?

The cost

##### 2. Pricing Issues

Users note the **high pricing** of Datto SIRIS, coupled with a lack of recent innovation, as a downside.
[
See 12 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757248&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mohammed Taufeeq A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Taufeeq A.")
MA

Mohammed Taufeeq A.

4.5/5

"Robust BCDR with Reliable Backups and Fast Recovery"

What do you dislike about Datto SIRIS?

I find that Datto BCDR could improve in several areas. The interface can initially feel overwhelming and there is a learning curve for new users. Task

 ![Ashlynn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashlynn C.")
AC

Ashlynn C.

4.0/5

"Robust Security Features with a Price Tag"

What do you dislike about Datto SIRIS?

The cost

##### 3. Backup Issues

Users face **backup issues** with Datto SIRIS, including difficulty in viewing backups and challenges during recovery.
[
See 9 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757051&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you dislike about Datto SIRIS?

Linux is stll a bit more complicated but small improvements have been done.

 ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.")
PB

Patrick B.

Small-Business (50 or fewer emp.)

4.0/5

"Fast Backups and Easy Setup with a User-Friendly Interface"

What do you dislike about Datto SIRIS?

This is a concern that will go away however the integration with kaseya and other backup tools kaseya is consolidating does have some overlapping nami

##### 4. Restore Issues

Users find that the **restore issues** require extra effort and complicate the recovery of files and VMs.
[
See 9 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757626&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Peace of mind and top quality service"

What do you dislike about Datto SIRIS?

Linux is stll a bit more complicated but small improvements have been done.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Backup and Recovery with Datto BCDR"

What do you dislike about Datto SIRIS?

While Datto BCDR is highly reliable, one area for improvement could be the reporting and alerting features. More granular or customizable reports woul

##### 5. Poor Customer Support

Users express frustration with the **poor customer support** , highlighting slow response times and unresolved issues.
[
See 8 mentions
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756441&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Taufeeq A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taufeeq A.")
TA

Taufeeq A.

4.5/5

"Reliable Backup & Fast Recovery with Minimal Downtime"

What do you dislike about Datto SIRIS?

One area that could be improved is the cost, as pricing can scale quickly depending on storage needs. Support response times can also vary during busy

JL

Jovany L.

Enterprise (\> 1000 emp.)

5.0/5

"Great automated backup platform"

What do you dislike about Datto SIRIS?

Poor customer support and changes with restores.

 ![Darren .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren .")
D

Darren .

Small-Business (50 or fewer emp.)

5/27/2026

"Valuable Backup and Fast Recovery, but Reporting and Admin Workflows Need Simplifying"

3.5/5

What do you like best about Datto SIRIS?

Datto SIRIS has been valuable for combining backup, recovery, and business continuity into a more unified platform instead of relying on separate systems for each function. The virtualization and recovery capabilities are especially helpful during outage scenarios because they allow services to be restored more quickly while permanent remediation is being completed. We also appreciate the automated verification and monitoring features, which provide additional confidence that backups are functioning correctly without requiring constant manual validation. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some management and reporting areas can feel less intuitive than expected, particularly when handling more advanced recovery scenarios or long-term retention planning. Hardware lifecycle management and storage sizing decisions may also require closer attention to avoid future scalability limitations. While the platform is reliable overall, certain administrative workflows could be simplified further to improve efficiency during high-pressure recovery situations. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto SIRIS has helped reduce downtime risk by providing a more dependable recovery process for both routine backup issues and larger outage scenarios. It simplifies management of local and cloud-based recovery workflows while giving better visibility into backup integrity and replication status. The platform has also improved confidence during disaster recovery planning because recovery options can be tested and validated more consistently instead of relying on assumptions that backups are working correctly. Centralized monitoring and automation have further reduced the amount of manual oversight required across protected systems. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![D S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "D S.")
DS

D S.

Small-Business (50 or fewer emp.)

5/14/2026

"Reliable Backup & Rapid Recovery with Datto SIRIS"

4/5

What do you like best about Datto SIRIS?

Datto SIRIS provides reliable backup and disaster recovery with fast virtualization and recovery options during outages or ransomware events. The platform makes it easy to manage backups, monitor recovery points, and quickly restore systems when needed. The offsite replication and business continuity features provide additional confidence that critical systems and data can be recovered with minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some administrative and recovery workflows can feel more complex than expected, especially when troubleshooting failed backups or replication issues. The interface could also be more streamlined in certain areas, and hardware or sync-related alerts occasionally require manual investigation. Reporting and customization options are solid overall but could be improved for larger environments and MSP reporting needs. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto SIRIS helps protect critical systems and data by providing reliable backups, offsite replication, and fast disaster recovery options. It reduces downtime during outages, hardware failures, or ransomware incidents by allowing systems to be restored or virtualized quickly. The platform also improves confidence in backup integrity through centralized monitoring, automated verification, and simplified recovery management across multiple environments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

BK

Brad K.

Small-Business (50 or fewer emp.)

7/29/2026

"Datto SIRIS: Reliable, Stable Backup That Just Works"

4.5/5

What do you like best about Datto SIRIS?

Datto SIRIS is reliable and stable. This is a dependable solution that just Works! It is easy to implement, easy to integrate and use. I use it daily for tracking backups; it is feature rich and not overwhelming, easy to administer. Customer Support has also been really good, not great on recent issue, but consistently dependable. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Support has not responded in a timely manner on my recent hardware failure issue. Had issues that delayed shipping replacement hardware, backups are back up and running but still having issues with backfilling backup chain after hardware replacement Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

The obvious is data recovery - having onsite and cloud copies of data, which is easily recovered is a must have these days. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

LS

Luciana S.

IT Manager 

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

5/22/2026

"Reliable Backup and Disaster Recovery with Robust Ransomware Protection"

4.5/5

What do you like best about Datto SIRIS?

Datto SIRIS issues a reliable back up measure and this involves proper disaster recovery to avoid systems failure

The program enhances brilliant virtualization, and this involves managing servers both on cloud and locally

Datto SIRIS issues robust ransomware recovery systems and this allows easy restoration of all systems after attack

The software provides versatile highbrid cloud protection, a feature that enhances back up without any redundancy

Datto SIRIS supports automatic verification, and this involves suitable integrity checks, which prevents disasters

The management is centrally controlled and this makes the monitoring process more efficient and reliable

The program ensures there is reliable business continuity mechanism and this ensures proper operations even after server failures Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has high costs implications and this includes cloud storage, hardware and licensing

The initial set up is complex snd IT administrators must be very well involved Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto SIRIS creates remarkable data loss restoration mechanisms and this includes clean backup to eliminate any operational disruptions

The app enhances quick restoration or maintenance when there is system crash and this helps in workload virtualization

The app restores normalcy when there is operational downtime and companies gives the required support to all stakeholders

Data SIRIS offers organized back up verification and this ensures only the appropriate data or systems that are restored

The recovery process is made straightforward and elaborate and this happens in a centralized manner

The app ensures data and systems compliance and no regulatory issues that occurs Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

RE

Rinalon E.

Threat Intelligence Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

5/14/2026

"Datto SIRIS Delivers Reliable, Fast Backup and Disaster Recovery"

4.5/5

What do you like best about Datto SIRIS?

Datto SIRIS is a reputable back up and disaster recovery approach, where it helps in retrieving lost data for VMs and servers

The app issues an instant virtualization, something that helps in boosting systems when there is cloud outages

The approach uses both cloud replication and local back up and this increases the recovery speed

Datto SIRIS has a robust ransomware resilience , more so through immutable back up verification, cloud storage and threat detection

The process of screenshot verification is highly automated, which helps in confirming whether back ups are bootable

The app has high reliability, where even during disasters, the process of recovery is guaranteed Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has price as the major hurdle, where some competitors complains about its inefficiency

The support experience from Datto SIRIS is inconsistent and this lacks the assurance of its functionality Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto SIRIS is a helpful approach that facilitates the recovery of data loss, more so when there is accidental deletion, hardware failure, and even cyberattacks

During server crashes, the app minimizes the downtime, and this includes instant virtualization and rapid recovery

The process of disaster recovery can be done offsite, more so when servers are offline or unreachable

The handling of the backup process is simplified and well executed, where it serves multiple clients

The program equips companies with meeting all the retention requirements and compliance procedures for cloud computing

The automation of verification of backup makes the operational risks low Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/28/2026

"Very easy to deploy and reliable"

5/5

What do you like best about Datto SIRIS?

Ohhhh man—those are the Boxes. Great product, and I’m really proud of them so far. They’re easy to deploy, and it’s easy to recover data despite all the usual disaster recovery challenges.

\<br\>

One of our clients had a major crash, and we ran all of their machines for a couple of months directly from the backup device. We performed file recovery, iSCSI mapping, virtual machine recovery straight to the datastore, and used the virtual environment recovery as well. Support is also great: they respond very quickly, and during an outage, they’ll assist you throughout the recovery process. Recovering live to the cloud is nice too.

We conduct recurring disaster recovery simulations for our clients and internally. We spin up machines locally every few months and then annually or biannually, depending on the client's needs, in the cloud, and test VPN connectivity, etc. It has always worked great so far.

The system also performs daily boot tests on its own to make sure that if a crash happens, you'll at least be aware of whether your VM can boot or not. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

No real downside related to the item. Just make sure you get the correctly sized box for your needs and let it do its job. Any issues and tickets we’ve had—aside from a few disk drive changes—were related to things happening inside the OS being backed up, and even then, support was there to help. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

This product gives us a flagship device we can truly get behind. It’s reliable, and we unfortunately had to put it to the test more than once for clients who suffered disasters or simply needed a specific file or folder recovered.

Did I mention you can generate a link to a mounted recovered drive and let the user pick the data they want from the recovered files at a specific point in time? Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Simon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon L.")
SL

Simon L.

Information Technology Operations Team Lead

Mid-Market (51-1000 emp.)

4/1/2026

"Reliable Native Snapshots for Incremental Backups on vSphere & Hyper-V"

4.5/5

What do you like best about Datto SIRIS?

It now uses native snapshots on both vSphere and Hyper-V to enable incremental backups. No third-party agent is required, although using one is still an option for SQL and Exchange if needed. Because it’s native, it’s a very reliable way to handle backups. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

In the past, we’ve had to go through an MSP and use this as a managed service. Going direct and cutting out that extra layer of management and the delays that come with it would be ideal. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Day to day, this handles all of our backups, and it’s now easy to track and monitor them. Having restore capabilities both on-prem and in the cloud lets us spin up servers from a restore point from 2 hours ago or even 2 weeks ago, and it’s typically available within a few minutes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Donovan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donovan E.")
DE

Donovan E.

IT Support

Small-Business (50 or fewer emp.)

5/5/2026

"Rock-Solid Datto SIRIS Reliability and Simple MSP-Friendly Backup"

4.5/5

What do you like best about Datto SIRIS?

Datto SIRIS is extremely reliable and easy to manage across multiple environments. The appliance-based backup combined with cloud replication provides strong redundancy, and virtualization during outages is quick and dependable. The interface is straightforward, deployment is simple, and it integrates well into an MSP workflow. Overall, it gives solid peace of mind for business continuity. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Cost can be on the higher side compared to other backup solutions, especially for smaller environments. The interface, while functional, can feel a bit dated and not always intuitive for advanced tasks. Some restore operations and reporting could be more streamlined, and troubleshooting can occasionally require support involvement. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto SIRIS solves the risk of data loss and extended downtime by providing reliable backups and fast recovery options. In the event of hardware failure, ransomware, or other outages, we’re able to quickly virtualize systems or restore data with minimal disruption. This significantly reduces downtime for clients and ensures business continuity. It also simplifies backup management across multiple environments, saving time and giving confidence that systems are consistently protected. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
EI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/16/2026

"Datto SIRIS: Business Continuity Built In for MSPs"

4/5

What do you like best about Datto SIRIS?

What I like most about Datto SIRIS is that it was built specifically with business continuity in mind rather than simply backup.

For MSPs such as VelzArt, that distinction is important because customers do not buy backups—they buy the assurance that they can keep working when something goes wrong. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

While Datto SIRIS is a strong BCDR solution, there are several aspects that would make me cautious, especially from an MSP perspective.

The most important is Vendor lock-in

This is probably my biggest concern.

Datto SIRIS delivers the most value when you fully embrace:

\* Datto appliances

\* Datto Cloud

\* Datto management ecosystem

The downside is that migrating away later can be more complex than with more open platforms Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Problems Datto SIRIS Solves

1. Business downtime after server failures

Problem: When a server crashes, employees can lose access to critical systems, causing productivity loss and revenue impact.

How Datto SIRIS helps:

\* Creates image-based backups of critical systems.

\* Allows servers to be virtualized directly on the SIRIS appliance or in the cloud.

Benefit:

We can continue operating during a hardware failure, minimizing disruption to our business and customers.

⸻

2. Recovering from ransomware attacks

Problem: Ransomware can encrypt production systems and bring operations to a standstill.

How Datto SIRIS helps:

\* Maintains protected recovery points.

\* Provides isolated recovery options and cloud-based failover capabilities.

Benefit:

We can restore systems quickly without paying a ransom, reducing financial and operational risk.

⸻

3. Disaster recovery preparedness

Problem: Fires, floods, power failures, or major infrastructure incidents can make local systems unavailable.

How Datto SIRIS helps:

\* Replicates backups to the Datto Cloud.

\* Enables cloud-based disaster recovery when the primary site is unavailable.

Benefit:

Our business can continue operating even if our office or server room is inaccessible. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/12/2026

"Reliable Backups and Fast Recovery, but the Interface and Storage Settings Need Work"

3.5/5

What do you like best about Datto SIRIS?

What I like most about Datto BCDR is how it provides reliable backup and fast recovery in one solution, it is easy to deploy, gives good visibility into backup status, and the ability to quickly spin up systems reduces downtime and keeps things running when issues happen. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

What I don’t like about Datto BCDR is that the interface can feel a bit dated and not always intuitive, troubleshooting backups or failures can take time, and managing storage or retention settings can be a bit confusing at times. Review collected by and hosted on G2.com.

What problems is Datto SIRIS solving and how is that benefiting you?

Datto BCDR solves the problem of business downtime and data loss by providing consistent backups and quick recovery options, which helps keep operations running, reduces risk during outages or incidents, and makes it easier to restore systems without long delays. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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