--- title: Datto SIRIS Reviews meta_title: 'Datto SIRIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 294 reviews by the users' company size, role or industry to find out how Datto SIRIS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 294 scale: '5' date_modified: '2026-10-07' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Datto SIRIS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Datto SIRIS, finding setup and recovery simple and convenient. (52 mentions)
Users value the reliability of Datto SIRIS, experiencing consistent performance and uninterrupted operations even during threats. (46 mentions)
Users value the dependable and straightforward backup solutions of Datto SIRIS, ensuring peace of mind and quick recovery. (40 mentions)
Users value the quick and simple data recovery process offered by Datto SIRIS, making it easy to use. (34 mentions)
Users appreciate the frequent and smooth backups of Datto SIRIS, making data management efficient and hassle-free. (31 mentions)
Users find Datto SIRIS to be expensive, with limited innovation and high costs compared to alternatives. (17 mentions)
Users find Datto SIRIS to be expensive with minimal innovation since 2018, suggesting a need for price adjustment. (12 mentions)
Users face backup issues, often struggling to view backups and encountering challenges during recovery from imperfect file systems. (9 mentions)
Users find the restore issues challenging, especially with single item restores and cloud VM functionality. (9 mentions)
Users express frustration with the poor customer support, citing long response times and inadequate assistance. (8 mentions)

5 Pros or Advantages of Datto SIRIS

5 Cons or Disadvantages of Datto SIRIS

Darren .
D
Darren .
Small-Business (50 or fewer emp.)
"Valuable Backup and Fast Recovery, but Reporting and Admin Workflows Need Simplifying"
3.5/5
What do you like best about Datto SIRIS?

Datto SIRIS has been valuable for combining backup, recovery, and business continuity into a more unified platform instead of relying on separate systems for each function. The virtualization and recovery capabilities are especially helpful during outage scenarios because they allow services to be restored more quickly while permanent remediation is being completed. We also appreciate the automated verification and monitoring features, which provide additional confidence that backups are functioning correctly without requiring constant manual validation. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some management and reporting areas can feel less intuitive than expected, particularly when handling more advanced recovery scenarios or long-term retention planning. Hardware lifecycle management and storage sizing decisions may also require closer attention to avoid future scalability limitations. While the platform is reliable overall, certain administrative workflows could be simplified further to improve efficiency during high-pressure recovery situations. Review collected by and hosted on G2.com.

D S.
DS
D S.
Small-Business (50 or fewer emp.)
"Reliable Backup & Rapid Recovery with Datto SIRIS"
4/5
What do you like best about Datto SIRIS?

Datto SIRIS provides reliable backup and disaster recovery with fast virtualization and recovery options during outages or ransomware events. The platform makes it easy to manage backups, monitor recovery points, and quickly restore systems when needed. The offsite replication and business continuity features provide additional confidence that critical systems and data can be recovered with minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some administrative and recovery workflows can feel more complex than expected, especially when troubleshooting failed backups or replication issues. The interface could also be more streamlined in certain areas, and hardware or sync-related alerts occasionally require manual investigation. Reporting and customization options are solid overall but could be improved for larger environments and MSP reporting needs. Review collected by and hosted on G2.com.

BK
Brad K.
CEO
Small-Business (50 or fewer emp.)
"Datto SIRIS: Reliable, Stable Backup That Just Works"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS is reliable and stable. This is a dependable solution that just Works! It is easy to implement, easy to integrate and use. I use it daily for tracking backups; it is feature rich and not overwhelming, easy to administer. Customer Support has also been really good, not great on recent issue, but consistently dependable. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Support has not responded in a timely manner on my recent hardware failure issue. Had issues that delayed shipping replacement hardware, backups are back up and running but still having issues with backfilling backup chain after hardware replacement Review collected by and hosted on G2.com.

LS
Luciana S.
IT Manager
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Reliable Backup and Disaster Recovery with Robust Ransomware Protection"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS issues a reliable back up measure and this involves proper disaster recovery to avoid systems failure

The program enhances brilliant virtualization, and this involves managing servers both on cloud and locally

Datto SIRIS issues robust ransomware recovery systems and this allows easy restoration of all systems after attack

The software provides versatile highbrid cloud protection, a feature that enhances back up without any redundancy

Datto SIRIS supports automatic verification, and this involves suitable integrity checks, which prevents disasters

The management is centrally controlled and this makes the monitoring process more efficient and reliable

The program ensures there is reliable business continuity mechanism and this ensures proper operations even after server failures Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has high costs implications and this includes cloud storage, hardware and licensing

The initial set up is complex snd IT administrators must be very well involved Review collected by and hosted on G2.com.

RE
Rinalon E.
Threat Intelligence Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Datto SIRIS Delivers Reliable, Fast Backup and Disaster Recovery"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS is a reputable back up and disaster recovery approach, where it helps in retrieving lost data for VMs and servers

The app issues an instant virtualization, something that helps in boosting systems when there is cloud outages

The approach uses both cloud replication and local back up and this increases the recovery speed

Datto SIRIS has a robust ransomware resilience , more so through immutable back up verification, cloud storage and threat detection

The process of screenshot verification is highly automated, which helps in confirming whether back ups are bootable

The app has high reliability, where even during disasters, the process of recovery is guaranteed Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has price as the major hurdle, where some competitors complains about its inefficiency

The support experience from Datto SIRIS is inconsistent and this lacks the assurance of its functionality Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Very easy to deploy and reliable"
5/5
What do you like best about Datto SIRIS?

Ohhhh man—those are the Boxes. Great product, and I’m really proud of them so far. They’re easy to deploy, and it’s easy to recover data despite all the usual disaster recovery challenges.

One of our clients had a major crash, and we ran all of their machines for a couple of months directly from the backup device. We performed file recovery, iSCSI mapping, virtual machine recovery straight to the datastore, and used the virtual environment recovery as well. Support is also great: they respond very quickly, and during an outage, they’ll assist you throughout the recovery process. Recovering live to the cloud is nice too.

We conduct recurring disaster recovery simulations for our clients and internally. We spin up machines locally every few months and then annually or biannually, depending on the client's needs, in the cloud, and test VPN connectivity, etc. It has always worked great so far.

The system also performs daily boot tests on its own to make sure that if a crash happens, you'll at least be aware of whether your VM can boot or not. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

No real downside related to the item. Just make sure you get the correctly sized box for your needs and let it do its job. Any issues and tickets we’ve had—aside from a few disk drive changes—were related to things happening inside the OS being backed up, and even then, support was there to help. Review collected by and hosted on G2.com.

Simon L.
SL
Simon L.
Information Technology Operations Team Lead
Mid-Market (51-1000 emp.)
"Reliable Native Snapshots for Incremental Backups on vSphere & Hyper-V"
4.5/5
What do you like best about Datto SIRIS?

It now uses native snapshots on both vSphere and Hyper-V to enable incremental backups. No third-party agent is required, although using one is still an option for SQL and Exchange if needed. Because it’s native, it’s a very reliable way to handle backups. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

In the past, we’ve had to go through an MSP and use this as a managed service. Going direct and cutting out that extra layer of management and the delays that come with it would be ideal. Review collected by and hosted on G2.com.

Donovan E.
DE
Donovan E.
IT Support
Small-Business (50 or fewer emp.)
"Rock-Solid Datto SIRIS Reliability and Simple MSP-Friendly Backup"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS is extremely reliable and easy to manage across multiple environments. The appliance-based backup combined with cloud replication provides strong redundancy, and virtualization during outages is quick and dependable. The interface is straightforward, deployment is simple, and it integrates well into an MSP workflow. Overall, it gives solid peace of mind for business continuity. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Cost can be on the higher side compared to other backup solutions, especially for smaller environments. The interface, while functional, can feel a bit dated and not always intuitive for advanced tasks. Some restore operations and reporting could be more streamlined, and troubleshooting can occasionally require support involvement. Review collected by and hosted on G2.com.

Yuniet D.
YD
Yuniet D.
Sec Engineer
Mid-Market (51-1000 emp.)
"Good quality/price product"
4.5/5
What do you like best about Datto SIRIS?

It's easy to use, very friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Can't do granular backups, at the folder level. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Datto SIRIS: Business Continuity Built In for MSPs"
4/5
What do you like best about Datto SIRIS?

What I like most about Datto SIRIS is that it was built specifically with business continuity in mind rather than simply backup.

For MSPs such as VelzArt, that distinction is important because customers do not buy backups—they buy the assurance that they can keep working when something goes wrong. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

While Datto SIRIS is a strong BCDR solution, there are several aspects that would make me cautious, especially from an MSP perspective.

The most important is Vendor lock-in

This is probably my biggest concern.

Datto SIRIS delivers the most value when you fully embrace:

* Datto appliances

* Datto Cloud

* Datto management ecosystem

The downside is that migrating away later can be more complex than with more open platforms Review collected by and hosted on G2.com.