Macrium Backup & Restore
Macrium Backup & Restore is a suite of image-based backup and disaster recovery software for Windows systems. It enables IT teams in manufacturing and operational technology (OT) environments to protect data, restore systems rapidly, and reduce downtime after hardware failure, user error, or cyber threats. The suite includes four distinct products: Macrium Reflect (Standalone) for Workstation & Server Backup, Macrium SiteBackup, Macrium Reflect LTSC, and Macrium Technician’s License. Each product serves a specific purpose in supporting resilient IT and OT infrastructure: Macrium provides comprehensive backup and disk imaging for individual endpoints such as critical manufacturing systems and production lines. It supports full, differential, and incremental backups, allowing organizations to create reliable recovery points and restore systems quickly. Macrium SiteBackup offers centralized management of backups across multiple endpoints and servers. With Macrium Site Manager, IT teams can automate backup schedules, monitor backup status, and access detailed reporting — all from a single interface. SiteBackup supports physical and virtual machines and is suited to small IT teams or large enterprise environments. Macrium Reflect LTSC (Long-Term Service Channel) is a perpetual license version of Reflect with built-in maintenance. Designed for organizations that require long-term stability and minimal software change, Reflect LTSC is well-suited to regulated industries, industrial control systems, and manufacturing environments where consistent platform behavior over time is essential. Macrium Technician’s License is a portable backup and recovery toolkit for IT professionals. It enables technicians to run Macrium Reflect directly from a USB or external drive, supporting ad hoc backup, restore, or system troubleshooting across multiple machines — without installing software on each device. Key features across the product suite: - Image-based backup for Windows workstations, servers, and virtual machines - Bare metal restore with support for dissimilar hardware - Centralized management and reporting - Support for incremental and differential backup strategies - Built-in encryption and protection against ransomware threats - One-time and subscription licensing models to suit different IT needs Macrium Backup & Restore is used by IT teams across healthcare, education, manufacturing, and corporate IT to ensure business continuity, maintain operational uptime, and reduce the impact of system outages. Speak to one of our experts here: https://www.macrium.com/contact
Average Rating: 4.7/5.0
Total Reviews: 92
How Do G2 Users Rate Macrium Backup & Restore?
- Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
- Quality of Support: 8.6/10 (Category avg: 8.2/10)
- Ease of Use: 9.0/10 (Category avg: 8.8/10)
Who Is the Company Behind Macrium Backup & Restore?
- Seller: Macrium Software
- Year Founded: 2006
- HQ Location: Manchester, United Kingdom
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LinkedIn® Page: www.linkedin.com
56 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager
- Top Industries: Information Technology and Services, Manufacturing
- Company Size: 54% Small, 33% Medium
What Do G2 Reviewers Say About Macrium Backup & Restore?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Macrium Backup & Restore, finding it intuitive and simple for daily backups.
- Users praise the flawless reliability of Macrium Backup & Restore, valuing its ease of use and effective automation.
- Users find the easy setup of Macrium Backup & Restore fast and straightforward, enhancing their backup experience.
- Users value the effective data restoration capabilities of Macrium Backup & Restore, ensuring peace of mind with reliable backups.
- Users find Macrium Backup & Restore to be extremely reliable, offering flawless performance and effortless automated backups every time.
Cons
- Users face backup issues such as lack of cloud options and inconvenient restore processes, complicating data recovery.
- Users find that some features need improvement for broader usability, as advanced management feels too specific and complex.
- Users face challenges with restore processes, including timeouts and issues with BitLocker security during restores.
- Users find insufficient information on adding drivers and using Rescue Media, which complicates the experience with legacy machines.
- Users find the lack of features in Macrium Backup & Restore limits advanced management and usability with legacy machines.
What Are Recent G2 Reviews of Macrium Backup & Restore?
"Fast Image Backups and Easy Partition Resizing on Restore"
Rating: 5.0/5.0 stars
— Barry S.
"Easy Setup and Straightforward Agent Backups for Small Businesses"
Rating: 4.5/5.0 stars
— AJ S.

