# ServiceMax vs Verizon Connect Field Service & Scheduling Comparison | | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Star Rating** | 4.2 out of 5 | 2.7 out of 5 | | **Total Reviews** | 144 | 6 | | **Largest Market Segment** | Mid-Market (40.4% of reviews) | Mid-Market (66.7% of reviews) | | **Entry Level Price** | Contact Us 1 User | No pricing available | --- ## Top Pros & Cons ### ServiceMax Pros: - Ease of Use (10 reviews) - Easy Communication (10 reviews) Cons: - Connectivity Issues (5 reviews) - Expensive (5 reviews) ### Verizon Connect Field Service & Scheduling **Not enough data** --- ## Ratings Comparison | Rating | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Meets Requirements** | 8.5 (127 reviews) | 4.3 (5 reviews) | | **Ease of Use** | 8.4 (127 reviews) | 6.7 (5 reviews) | | **Ease of Setup** | 8.1 (72 reviews) | Not enough data | | **Ease of Admin** | 8.1 (55 reviews) | Not enough data | | **Quality of Support** | 8.1 (122 reviews) | 5.0 (5 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (54 reviews) | Not enough data | | **Product Direction (% positive)** | 8.6 (121 reviews) | 3.0 (5 reviews) | --- ## Pricing ### ServiceMax #### Entry-Level Pricing Plan: ServiceMax FSM Enterprise Edition Price: Contact Us 1 User Key Features: - Contact us for more information. [Learn more about ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) #### Free Trial No ### Verizon Connect Field Service & Scheduling #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Field Service Management | Product | Score | Reviews | |---|---|---| | **ServiceMax** | 8.0/10 | 74 | | **Verizon Connect Field Service & Scheduling** | N/A | N/A | #### Generative AI | Feature | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **AI Text Summarization** | 6.6 (47 reviews) | Not enough data | | **AI Image-to-Text** | Feature Not Available | Not enough data | #### Before the Job | Feature | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Calendar** | 8.4 (70 reviews) | Not enough data | | **Dispatch** | 8.4 (69 reviews) | Not enough data | | **Roles** | 8.5 (65 reviews) | Not enough data | | **Booking** | 8.1 (69 reviews) | Not enough data | #### On the Job | Feature | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Location** | 8.0 (60 reviews) | Not enough data | | **Employee Communication** | 7.8 (66 reviews) | Not enough data | | **Behavior Monitoring** | 7.3 (58 reviews) | Not enough data | | **Client Notifications** | 7.5 (59 reviews) | Not enough data | | **Field Sales** | 7.8 (56 reviews) | Not enough data | #### After the Job | Feature | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Reports** | 8.2 (67 reviews) | Not enough data | | **Analytics** | 8.2 (68 reviews) | Not enough data | | **Invoicing** | 7.7 (64 reviews) | Not enough data | | **CRM Integrations** | 7.6 (57 reviews) | Not enough data | #### Agentic AI - Field Service Management | Feature | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (5 reviews) | Not enough data | | **Proactive Assistance** | 9.7 (5 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management) --- ## Reviewer Demographics ### By Company Size | Segment | ServiceMax | Verizon Connect Field Service & Scheduling | |---|---|---| | **Small-Business** | 25.0% | 33.3% | | **Mid-Market** | 40.4% | 66.7% | | **Enterprise** | 34.6% | 0% | ### By Industry #### ServiceMax - **Information Technology and Services:** 20.7% - **Medical Devices:** 8.6% - **Oil & Energy:** 6.4% - **Telecommunications:** 5.7% - **Computer Software:** 5.7% - **Consumer Services:** 2.9% - **Hospital & Health Care:** 2.1% - **Health, Wellness and Fitness:** 2.1% - **Facilities Services:** 2.1% - **Manufacturing:** 2.1% - **Other:** 41.4% #### Verizon Connect Field Service & Scheduling - **Facilities Services:** 33.3% - **Security and Investigations:** 16.7% - **Electrical/Electronic Manufacturing:** 16.7% - **Consumer Services:** 16.7% - **Construction:** 16.7% --- ## Alternatives ### Alternatives to ServiceMax - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews) - [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews) - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (273 reviews) - [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (374 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (525 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.4/5 stars (427 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (964 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews) ### Alternatives to Verizon Connect Field Service & Scheduling - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (374 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5373 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1599 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (525 reviews) - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews) --- ## Top Discussions ### ServiceMax - Title: [What is ServiceMax used for?](https://www.g2.com/discussions/what-is-servicemax-used-for) — 2 comments *(includes official response)* > **Top comment:** "ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and..." - Title: [What is ServiceMax Salesforce?](https://www.g2.com/discussions/what-is-servicemax-salesforce) — 1 comment *(includes official response)* > **Top comment:** "ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service..." - Title: [What is field service management software?](https://www.g2.com/discussions/what-is-field-service-management-software) — 1 comment *(includes official response)* > **Top comment:** "Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities..." ### Verizon Connect Field Service & Scheduling No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ptc-servicemax-vs-verizon-connect-field-service-scheduling)