Compare SAP SuccessFactors HCM and When I Work 
At a Glance
Market Segments
Enterprise (53.3% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
$2.50 1 user Per Month
SAP SuccessFactors HCM
Star Rating
(1,622)4.1 out of 5
Market Segments
Enterprise (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP SuccessFactors HCMWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP SuccessFactors excels in providing a comprehensive HR platform, allowing users to manage all HR-related tasks from a single location. Users appreciate the organized interface and the ability to track everything from hiring to employee separation, making it a valuable tool for HR activities.
- Users say When I Work stands out for its user-friendly scheduling features, which help avoid shift mix-ups and enhance team communication. Reviewers highlight its straightforward design, likening it to a spreadsheet that makes finding schedules easy, thus saving time and reducing confusion.
- According to verified reviews, SAP SuccessFactors has a strong focus on employee data management, with users noting its mobile-friendly features that allow for easy login, leave applications, and access to payslips. This makes it particularly beneficial for remote work environments.
- Reviewers mention that When I Work offers a seamless setup experience, with many users praising the initial onboarding process as a breeze. This ease of setup contributes to a quicker transition for teams looking to implement a new scheduling tool.
- G2 reviewers highlight that while SAP SuccessFactors has a robust feature set for larger enterprises, it may not always meet the specific workflow needs of smaller businesses, leading to some configuration challenges. This can be a consideration for smaller teams looking for tailored solutions.
- Users report that When I Work provides excellent support for time tracking and employee requests, with features that simplify notifications and time-off management. This responsiveness to user needs enhances its appeal for small businesses focused on operational efficiency.
Pricing
Entry-Level Pricing
SAP SuccessFactors HCM
No pricing availableWhen I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
SAP SuccessFactors HCM
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.4
1,206
8.8
313
Ease of Use
8.2
1,224
8.7
317
Ease of Setup
7.9
592
8.7
179
Ease of Admin
8.0
514
8.8
168
Quality of Support
8.1
1,058
8.4
250
Has the product been a good partner in doing business?
8.3
489
8.7
159
Product Direction (% positive)
8.0
1,163
8.9
299
Features by Category
Core HR
8.6
255
Not enough data
8.4
218
Not enough data
Feature Not Available
Not enough data
8.5
228
Not enough data
8.8
121
Not enough data
8.5
123
Not enough data
Generative AI
5.3
13
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
7.7
26
Not enough data
7.9
25
Not enough data
7.8
27
Not enough data
Administration
8.0
25
Not enough data
8.3
26
Not enough data
8.2
24
Not enough data
8.1
25
Not enough data
8.1
24
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
7.8
21
Not enough data
7.7
21
Not enough data
Taxes
8.3
24
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
Integration
8.1
25
Not enough data
8.2
26
Not enough data
8.0
22
Not enough data
8.8
26
Not enough data
Platform
8.3
28
Not enough data
8.4
28
Not enough data
8.5
28
Not enough data
8.0
29
Not enough data
Benefits Administration Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Benefits Administration Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Automation
8.5
65
8.2
29
Logistics
8.7
61
7.8
30
8.6
62
7.8
29
8.5
59
8.0
29
Management
8.3
59
8.1
30
8.7
63
8.2
29
8.9
73
8.3
29
8.8
65
8.8
27
8.7
64
8.6
28
9.1
72
8.8
28
8.5
67
8.6
28
Monitoring
8.3
57
7.9
28
8.4
59
8.2
28
8.7
65
8.0
28
Customization
8.0
58
Not enough data
8.2
64
Not enough data
HR Content
8.5
61
Not enough data
8.3
59
Not enough data
8.5
61
Not enough data
Logistics
8.5
56
Not enough data
8.7
69
Not enough data
7.7
47
Not enough data
Management
8.0
49
Not enough data
8.9
63
Not enough data
8.5
60
Not enough data
8.5
64
Not enough data
8.5
65
Not enough data
Generative AI
6.9
8
Not enough data
6.5
8
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
8.6
79
Not enough data
8.5
72
Not enough data
8.5
75
Not enough data
Additional Functionality
8.5
9
Not enough data
8.7
9
Not enough data
8.5
77
Not enough data
Content
8.4
68
Not enough data
8.5
70
Not enough data
Basics
8.6
79
Not enough data
8.5
72
Not enough data
8.5
75
Not enough data
Additional Functionality
8.5
77
Not enough data
8.6
58
Not enough data
8.4
62
Not enough data
Content
8.4
68
Not enough data
8.5
70
Not enough data
Recruiting and Onboarding
8.0
368
|
Verified
Not enough data
8.1
371
|
Verified
Not enough data
8.6
407
|
Verified
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Training & eLearning
8.3
102
Not enough data
8.0
83
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
Training & eLearning
8.0
98
Not enough data
8.3
102
Not enough data
7.1
26
Not enough data
7.7
86
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
8.3
92
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
8.0
368
|
Verified
Not enough data
8.6
390
Not enough data
8.1
371
|
Verified
Not enough data
8.6
407
|
Verified
Not enough data
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Platform
8.4
99
Not enough data
8.2
94
Not enough data
8.3
107
Not enough data
8.4
117
Not enough data
8.4
93
Not enough data
8.6
112
Not enough data
8.0
96
Not enough data
8.1
111
Not enough data
8.4
114
Not enough data
8.4
91
Not enough data
Benchmarking and Equity - Compensation Management
6.3
10
Not enough data
6.2
10
Not enough data
8.0
10
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Performance reviews
8.3
108
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
Goals
8.6
116
|
Verified
Not enough data
8.4
107
|
Verified
Not enough data
Feedback
8.2
106
Not enough data
8.3
102
Not enough data
7.7
97
|
Verified
Not enough data
7.6
85
Not enough data
Data
8.2
114
|
Verified
Not enough data
8.3
112
|
Verified
Not enough data
Agentic AI - Performance Management
6.7
13
Not enough data
6.9
13
Not enough data
Career pathing
8.4
17
Not enough data
8.3
17
Not enough data
Opportunity matching
8.0
17
Not enough data
8.0
17
Not enough data
Analytics and integrations
7.7
17
Not enough data
8.1
17
Not enough data
7.5
16
Not enough data
Reports
8.5
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Cleaning
7.9
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.6
25
Not enough data
Recruitment Platform - Recruitment Platforms
4.2
8
Not enough data
6.0
7
Not enough data
5.4
8
Not enough data
6.0
7
Not enough data
6.5
8
Not enough data
5.7
7
Not enough data
Recruitment AI - Recruitment Platforms
6.5
8
Not enough data
3.8
7
Not enough data
6.0
7
Not enough data
Agentic AI - Recruitment Platforms
Feature Not Available
Not enough data
5.6
8
Not enough data
5.8
8
Not enough data
Core Features - Employee Experience Software
9.2
19
Not enough data
8.6
13
Not enough data
People Analytics - Employee Experience Software
8.3
12
Not enough data
7.9
12
Not enough data
Advanced Features - Employee Experience Software
8.1
12
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
Employee Improvement - Employee Experience Software
9.0
15
Not enough data
8.8
16
Not enough data
7.6
12
Not enough data
Learning Content - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ethics - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Certifications - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.2
299
Not enough data
8.3
299
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.4
302
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
4.3
12
Not enough data
Feature Not Available
Not enough data
6.4
12
Not enough data
5.6
12
Not enough data
6.4
13
Not enough data
Platform Content
8.0
92
Not enough data
8.3
100
Not enough data
8.4
102
Not enough data
8.1
83
Not enough data
8.2
95
Not enough data
8.2
91
Not enough data
Platform Additional Functionality
8.3
106
Not enough data
8.1
85
Not enough data
8.2
92
Not enough data
8.2
103
Not enough data
8.5
108
Not enough data
Platform Data
7.8
95
Not enough data
8.0
98
Not enough data
8.2
73
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Recruiting and Onboarding
8.1
371
|
Verified
Not enough data
7.7
255
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
7.9
74
Not enough data
7.8
24
Not enough data
7.9
85
Not enough data
8.4
25
Not enough data
Course Delivery
8.4
95
Not enough data
8.3
95
Not enough data
8.5
94
Not enough data
Course Management
8.1
18
Not enough data
8.2
84
Not enough data
8.1
86
Not enough data
8.4
60
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
8.1
64
Not enough data
Feature Not Available
Not enough data
Interface
7.9
60
Not enough data
8.1
67
Not enough data
Training & eLearning
8.0
98
Not enough data
8.3
102
Not enough data
7.7
86
Not enough data
8.0
83
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
8.3
92
Not enough data
Generative AI
5.8
8
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
82
Not enough data
8.6
83
Not enough data
8.7
66
Not enough data
Platform Content
8.4
80
Not enough data
8.3
76
Not enough data
8.6
85
Not enough data
8.6
48
Not enough data
Platform Additional Functionality
8.6
77
Not enough data
8.6
85
Not enough data
8.6
82
Not enough data
8.4
76
Not enough data
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Platform Basics
8.0
41
Not enough data
8.4
48
Not enough data
8.0
44
Not enough data
Platform Content
8.0
42
Not enough data
8.3
43
Not enough data
8.2
43
Not enough data
8.4
45
Not enough data
Platform Performance
8.1
46
Not enough data
8.2
28
Not enough data
8.3
42
Not enough data
Platform Additional Functionality
8.7
48
Not enough data
8.4
46
Not enough data
Time Tracking
8.4
50
8.9
96
8.3
46
8.6
85
8.6
46
8.9
69
Client Invoicing
8.3
33
8.1
47
8.1
34
8.2
46
Feature Not Available
7.7
49
Mobile Time Tracking
8.8
49
9.0
89
Administration
8.9
50
8.3
65
8.9
50
8.8
83
8.8
51
8.9
91
8.5
48
8.7
63
8.7
51
8.8
84
Platform
8.7
51
8.5
68
8.2
46
8.2
57
8.5
46
8.4
59
8.7
51
8.9
90
8.6
50
8.9
84
7.4
43
7.7
61
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Platform
7.7
434
|
Verified
8.1
70
8.0
388
|
Verified
7.1
34
8.1
377
|
Verified
7.9
51
8.4
462
|
Verified
8.6
76
8.3
481
|
Verified
8.9
78
8.0
404
|
Verified
8.8
77
7.8
457
|
Verified
8.2
61
8.0
459
|
Verified
8.6
76
Workforce Management Platform Features
7.9
65
8.4
76
8.0
63
9.2
120
8.3
70
8.9
107
8.5
73
8.9
100
8.4
71
8.0
71
8.4
69
8.0
71
8.4
68
8.1
69
8.4
63
8.7
89
8.1
48
8.7
104
8.4
68
8.3
102
Categories
Categories
Shared Categories
SAP SuccessFactors HCM and When I Work are categorized as Workforce Management, Time & Attendance, and Time Tracking
Unique Categories
SAP SuccessFactors HCM is categorized as Benefits Administration, Employee Experience, Employee Engagement, Employee Intranet, HR Analytics, Absence Management, HCM Software, Recruitment Marketing, Compensation Management, Ethics and Compliance Learning, Performance Management, Training Management Systems, Onboarding, Recruiting Automation, Candidate Relationship Management, Succession Planning, HR Service Delivery, Corporate Learning Management Systems, Payroll, Learning Experience Platforms (LXP), Core HR, Recruitment Platforms, Talent Marketplace Platforms, and Applicant Tracking Systems (ATS)
When I Work is categorized as Employee Scheduling
Reviews
Reviewers' Company Size
SAP SuccessFactors HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.9%
Computer Software
8.0%
Human Resources
5.1%
Staffing and Recruiting
3.7%
Retail
3.5%
Other
67.8%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
What is SAP SuccessFactors used for?
1 Comment
RS
SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You...Read more
What are the modules in SAP SuccessFactors?
1 Comment
VS
Recruiting, Onboarding, Employee Central, Learning, Talent - Appraisal, Career Development, Analytics.Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
JR
There is a chat feature on the app.Read more
How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?
2 Comments
LM
I agree!!!!!Read more
Airplane mode/Phone off
2 Comments
MM
Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is...Read more
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