# SAP SuccessFactors HCM vs When I Work Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP SuccessFactors HCM excels in providing a comprehensive HR solution that unifies processes globally. Users appreciate its AI-driven, personalized experiences for employees and managers, which enhances overall engagement and compliance.
- **Users say** When I Work stands out for its user-friendly interface, making it easy for both management and employees to navigate. Reviewers highlight the seamless integration with payroll systems like Gusto, which significantly reduces the risk of human errors during payroll processing.
- **According to verified reviews** , SAP SuccessFactors HCM is recognized for its robust administrative capabilities, allowing HR teams to manage configurations effectively. Users commend the Admin Center for its intuitive design, which simplifies the deployment of HR solutions.
- **Reviewers mention** that When I Work shines in its quick setup process, with many users able to onboard multiple employees within hours. This is particularly beneficial for small businesses that may lack dedicated IT support, making it a cost-effective solution.
- **G2 reviewers highlight** that while SAP SuccessFactors HCM offers extensive features for larger enterprises, some users find it challenging to customize the platform to fit their specific workflows, indicating a potential area for improvement.
- **Users express** that When I Work's communication features, such as the integrated work chat, enhance team collaboration, making it easier for employees to stay connected and informed about their schedules and tasks.



| | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,657 | 393 | 
| **Largest Market Segment** | Enterprise (53.9% of reviews) | Small-Business (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | $2.50 1 user Per Month | 

---
## Top Pros & Cons

### SAP SuccessFactors HCM

Pros:
- Ease of Use (144 reviews)
- Features (100 reviews)

Cons:
- Not User-Friendly (80 reviews)
- Not Intuitive (76 reviews)

### When I Work

Pros:
- Ease of Use (61 reviews)
- Scheduling (43 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
  | **Meets Requirements** | 8.4 (1212 reviews) | 8.8 (325 reviews) | 
  | **Ease of Use** | 8.2 (1235 reviews) | 8.7 (329 reviews) | 
  | **Ease of Setup** | 7.9 (602 reviews) | 8.8 (191 reviews) | 
  | **Ease of Admin** | 8.1 (520 reviews) | 8.7 (167 reviews) | 
  | **Quality of Support** | 8.1 (1064 reviews) | 8.4 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (496 reviews) | 8.7 (158 reviews) | 
  | **Product Direction (% positive)** | 8.0 (1167 reviews) | 8.9 (305 reviews) | 

---
## Pricing

### SAP SuccessFactors HCM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 704 |
| **When I Work** | N/A | N/A |

#### Core HR

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Organization Management** | 8.6 (256 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.4 (218 reviews) | Not enough data | 
| **Expense Management** | Feature Not Available | Not enough data | 
| **Salary Structures** | 8.5 (229 reviews) | Not enough data | 
| **Compliance** | 8.8 (122 reviews) | Not enough data | 
| **Benefits Administration** | 8.5 (123 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Summarization** | 5.3 (13 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Communication

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.1/10 | 46 |
| **When I Work** | N/A | N/A |

#### Employee Self Service

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Web Portal** | 7.7 (28 reviews) | Not enough data | 
| **Benefits Manager** | 7.9 (26 reviews) | Not enough data | 
| **Mobile** | 7.9 (30 reviews) | Not enough data | 

#### Administration

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Payroll Entry** | 8.0 (27 reviews) | Not enough data | 
| **Time Off Accrual** | 8.3 (27 reviews) | Not enough data | 
| **Direct Deposit** | 8.3 (26 reviews) | Not enough data | 
| **Expense Reimbursement** | 7.9 (27 reviews) | Not enough data | 
| **Pre-tax Deductions** | 8.1 (25 reviews) | Not enough data | 
| **Wage Garnishment** | 7.9 (25 reviews) | Not enough data | 
| **Approvals** | 7.8 (26 reviews) | Not enough data | 
| **Check/W-2 Printing** | 8.0 (23 reviews) | Not enough data | 
| **Check/W-2 Delivery** | 7.8 (22 reviews) | Not enough data | 

#### Taxes

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Tax Calculation** | 8.4 (26 reviews) | Not enough data | 
| **Tax Filing** | 8.0 (10 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.7 (10 reviews) | Not enough data | 

#### Integration

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **API / Integration** | 8.2 (26 reviews) | Not enough data | 
| **Time Tracking Integration** | 8.2 (26 reviews) | Not enough data | 
| **Accounting Integration** | 8.0 (22 reviews) | Not enough data | 
| **Core HR Integration** | 8.8 (27 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting and Dashboards** | 8.4 (29 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (30 reviews) | Not enough data | 
| **Performance and Reliability** | 8.5 (29 reviews) | Not enough data | 
| **Scalability** | 8.0 (29 reviews) | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.8/10 | 597 |
| **When I Work** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Benefits Record Management** | Not enough data | Not enough data | 
| **Enrollment Planning** | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Total Compensation Statements** | Not enough data | Not enough data | 
| **Self-Service Portal** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Mobile Benefits Access** | Not enough data | Not enough data | 

#### Benefits Administration Platform Features

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Benefits Record Management** | Not enough data | Not enough data | 
| **Enrollment Planning** | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Total Compensation Statements** | Not enough data | Not enough data | 
| **Self-Service Portal** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Benefits Dashboards** | Not enough data | Not enough data | 
| **Mobile Benefits Access** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 108 |
| **When I Work** | 8.2/10 | 35 |

#### Automation

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Process Automation** | 8.5 (65 reviews) | 8.0 (30 reviews) | 

#### Logistics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Dashboards & Reporting** | 8.7 (61 reviews) | 7.7 (32 reviews) | 
| **Data Collection** | 8.6 (62 reviews) | 7.8 (29 reviews) | 
| **Lanuguage Options** | 8.5 (59 reviews) | 8.0 (29 reviews) | 

#### Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Schedule Creation Tools** | 8.3 (59 reviews) | 8.0 (33 reviews) | 
| **Schedule Management** | 8.7 (63 reviews) | 8.0 (30 reviews) | 
| **Employee Leave Management** | 8.9 (73 reviews) | 8.3 (29 reviews) | 
| **User Access** | 8.8 (65 reviews) | 8.8 (27 reviews) | 
| **User Role Access** | 8.7 (64 reviews) | 8.6 (28 reviews) | 
| **Employee Information** | 9.1 (72 reviews) | 8.8 (28 reviews) | 
| **Employee Information Automation** | 8.5 (67 reviews) | 8.6 (28 reviews) | 

#### Monitoring

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Regulations Enforcement** | 8.3 (57 reviews) | 7.9 (28 reviews) | 
| **Compliance Monitoring** | 8.4 (59 reviews) | 8.2 (28 reviews) | 
| **Integration** | 8.7 (65 reviews) | 7.9 (29 reviews) | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.1/10 | 90 |
| **When I Work** | N/A | N/A |

#### Customization

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization** | 8.0 (58 reviews) | Not enough data | 
| **HR Integrations** | 8.2 (64 reviews) | Not enough data | 

#### HR Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Knowledge Management** | 8.5 (61 reviews) | Not enough data | 
| **Content Delivery** | 8.3 (59 reviews) | Not enough data | 
| **Document Management** | 8.5 (61 reviews) | Not enough data | 

#### Logistics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Security** | 8.5 (56 reviews) | Not enough data | 
| **Employee Portal** | 8.7 (69 reviews) | Not enough data | 
| **AI ** | 7.7 (47 reviews) | Not enough data | 

#### Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Ticketing Platform** | 8.0 (49 reviews) | Not enough data | 
| **Single Sign-On** | 8.9 (63 reviews) | Not enough data | 
| **Business Process Management** | 8.5 (60 reviews) | Not enough data | 
| **Self-Service** | 8.5 (64 reviews) | Not enough data | 
| **Dashboard & Reporting** | 8.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | 6.9 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.5 (8 reviews) | Not enough data | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 

#### Platform Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customizability** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Platform Data

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 100 |
| **When I Work** | N/A | N/A |

#### Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting** | 8.6 (79 reviews) | Not enough data | 
| **Interoperability** | 8.5 (73 reviews) | Not enough data | 
| **Performance** | 8.5 (75 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Portal** | 8.5 (9 reviews) | Not enough data | 
| **Mobility** | 8.7 (9 reviews) | Not enough data | 
| **Dashboard** | 8.5 (77 reviews) | Not enough data | 

#### Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Automation** | 8.4 (68 reviews) | Not enough data | 
| **File Sharing** | 8.5 (70 reviews) | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.6/10 | 827 |
| **When I Work** | N/A | N/A |

#### Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting** | 8.6 (79 reviews) | Not enough data | 
| **Interoperability** | 8.5 (73 reviews) | Not enough data | 
| **Performance** | 8.5 (75 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Dashboard** | 8.5 (77 reviews) | Not enough data | 
| **Cloud** | 8.6 (58 reviews) | Not enough data | 
| **Mobility** | 8.4 (62 reviews) | Not enough data | 

#### Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Automation** | 8.4 (68 reviews) | Not enough data | 
| **File Sharing** | 8.5 (70 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.0 (368 reviews) ✓ Verified | Not enough data | 
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Applicant Tracking** | 8.6 (408 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Training Management Systems

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.9/10 | 145 |
| **When I Work** | N/A | N/A |

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Customer Training** | 8.0 (83 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 

### Learning Experience Platforms (LXP)

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 145 |
| **When I Work** | N/A | N/A |

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Assessments and Practice** | 8.0 (98 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Social Learning** | 7.1 (26 reviews) | Not enough data | 
| **Content Creation** | 7.7 (86 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 
| **Content Libraries** | 8.3 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 816 |
| **When I Work** | N/A | N/A |

#### Platform Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.0 (368 reviews) ✓ Verified | Not enough data | 
| **Job Posting** | 8.6 (390 reviews) | Not enough data | 
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Applicant Tracking** | 8.6 (408 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Recruiting Automation

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Compensation Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 651 |
| **When I Work** | N/A | N/A |

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reward Structuring** | 8.4 (99 reviews) | Not enough data | 
| **Event Management** | 8.2 (94 reviews) | Not enough data | 
| **Workflow Automation** | 8.3 (108 reviews) | Not enough data | 
| **Compensation History** | 8.4 (117 reviews) | Not enough data | 
| **Automated Compliance** | 8.4 (93 reviews) | Not enough data | 
| **Performance Management Integration** | 8.6 (112 reviews) | Not enough data | 
| **Embedded Analytics** | 8.0 (96 reviews) | Not enough data | 
| **Reporting Capabilities** | 8.1 (111 reviews) | Not enough data | 
| **Compensation Data Management** | 8.4 (114 reviews) | Not enough data | 
| **Internationalization** | 8.4 (91 reviews) | Not enough data | 

#### Benchmarking and Equity - Compensation Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Benchmarking Data** | 6.3 (10 reviews) | Not enough data | 
| **Pay Equity** | 6.2 (10 reviews) | Not enough data | 
| **Salary Bands** | 8.0 (10 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | 8.3/10 | 90 |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (69 reviews) | 
| **Dashboard** | Not enough data | 9.0 (81 reviews) | 
| **Performance** | Not enough data | 8.8 (79 reviews) | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (68 reviews) | 
| **File Sharing** | Not enough data | 7.9 (49 reviews) | 
| **Content Library** | Not enough data | Feature Not Available | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Integrations** | Not enough data | 7.5 (58 reviews) | 
| **Mobility** | Not enough data | 9.0 (79 reviews) | 
| **Forecasting** | Not enough data | 7.9 (57 reviews) | 
| **Task Management** | Not enough data | 8.6 (60 reviews) | 
| **Portal** | Not enough data | 8.2 (61 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 178 |
| **When I Work** | N/A | N/A |

#### Performance reviews

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **360 Reviews** | 8.3 (109 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.0 (109 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.5 (109 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Goal-Setting** | 8.6 (120 reviews) ✓ Verified | Not enough data | 
| **Company Goals And OKRs** | 8.4 (108 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Continuous Feedback** | 8.2 (107 reviews) | Not enough data | 
| **Requesting Feedback** | 8.3 (103 reviews) | Not enough data | 
| **1-On-1 Meetings** | 7.8 (98 reviews) ✓ Verified | Not enough data | 
| **Public Praise** | 7.6 (86 reviews) | Not enough data | 

#### Data

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Dashboards And Reports** | 8.2 (120 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.3 (115 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Multi-step Planning** | 6.9 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (15 reviews) | Not enough data | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 18 |
| **When I Work** | N/A | N/A |

#### Career pathing

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Employee Profiles** | 8.4 (17 reviews) | Not enough data | 
| **Career Paths** | 8.3 (17 reviews) | Not enough data | 

#### Opportunity matching

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Opportunity Database** | 8.0 (17 reviews) | Not enough data | 
| **Opportunity Matching** | 8.0 (17 reviews) | Not enough data | 

#### Analytics and integrations

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Skills Analytics** | 7.7 (17 reviews) | Not enough data | 
| **Reporting** | 8.1 (17 reviews) | Not enough data | 
| **Integrations** | 7.5 (16 reviews) | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.2/10 | 9 |
| **When I Work** | N/A | N/A |

#### Reports

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Score Cards** | 8.5 (8 reviews) | Not enough data | 
| **Customizability** | 8.3 (8 reviews) | Not enough data | 
| **Graphs and Charts** | 8.3 (8 reviews) | Not enough data | 
| **Dashboards** | 8.3 (8 reviews) | Not enough data | 

#### Cleaning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Filtering** | 7.9 (8 reviews) | Not enough data | 
| **Levels of Measurement** | 7.9 (8 reviews) | Not enough data | 
| **Transformation** | 8.1 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 6.3/10 | 29 |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | 7.7 (26 reviews) | Not enough data | 

#### Recruitment Platform - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **User Permissions** | 4.8 (9 reviews) | Not enough data | 
| **Sourcing** | 6.5 (8 reviews) | Not enough data | 
| **Interviews** | 5.9 (9 reviews) | Not enough data | 
| **Dashboard** | 6.5 (8 reviews) | Not enough data | 
| **Internationalization & Locationalization** | 6.9 (9 reviews) | Not enough data | 
| **Customization** | 6.3 (8 reviews) | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Candidate Matching** | 6.9 (9 reviews) | Not enough data | 
| **Gen AI in Talent Acquisition** | 4.6 (8 reviews) | Not enough data | 
| **Engagement** | 6.5 (8 reviews) | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.1 (9 reviews) | Not enough data | 
| **Decision Making** | 6.3 (9 reviews) | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 24 |
| **When I Work** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Employee Lifecycle Management** | 9.2 (19 reviews) | Not enough data | 
| **Communication** | 8.6 (13 reviews) | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Action Plan** | 8.3 (12 reviews) | Not enough data | 
| **Productivity** | 7.9 (12 reviews) | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Digital Experience Management** | 8.1 (12 reviews) | Not enough data | 
| **Benchmarking** | 8.0 (11 reviews) | Not enough data | 
| **Employee Listening** | 8.2 (12 reviews) | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Performance Management** | 9.0 (15 reviews) | Not enough data | 
| **Learning** | 8.8 (16 reviews) | Not enough data | 
| **Team Building** | 7.6 (12 reviews) | Not enough data | 

### Ethics and Compliance Learning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Learning Content - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Standard Courses** | Not enough data | Not enough data | 
| **Authoring** | Not enough data | Not enough data | 
| **Internal Policies** | Not enough data | Not enough data | 
| **Programs** | Not enough data | Not enough data | 
| **External Courses** | Not enough data | Not enough data | 

#### Ethics - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Offensive Behavior** | Not enough data | Not enough data | 
| **Business Ethics** | Not enough data | Not enough data | 
| **Code of Conduct** | Not enough data | Not enough data | 

#### Compliance - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Corporate Compliance** | Not enough data | Not enough data | 
| **Department Specific Content** | Not enough data | Not enough data | 
| **Safety** | Not enough data | Not enough data | 
| **Industry Specific Content** | Not enough data | Not enough data | 

#### Certifications - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Renewals** | Not enough data | Not enough data | 
| **Job Related** | Not enough data | Not enough data | 
| **Regulatory** | Not enough data | Not enough data | 

#### Reporting - Ethics and Compliance Learning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Non Compliance** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.1/10 | 751 |
| **When I Work** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Candidate Search** | 8.2 (299 reviews) | Not enough data | 
| **Career Page Configuration** | 8.3 (300 reviews) | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Candidate Evaluations** | 8.4 (302 reviews) | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.7/10 | 833 |
| **When I Work** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Autonomous Task Execution** | 4.3 (12 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.4 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 5.6 (12 reviews) | Not enough data | 
| **Decision Making** | 6.4 (13 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Forms Library** | 8.0 (93 reviews) | Not enough data | 
| **E-Forms** | 8.3 (101 reviews) | Not enough data | 
| **E-Signature** | 8.4 (103 reviews) | Not enough data | 
| **Background Checks** | 8.1 (83 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.2 (95 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.2 (91 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Self-Service Portal** | 8.3 (107 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.1 (85 reviews) | Not enough data | 
| **Compliance Training** | 8.2 (93 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.3 (105 reviews) | Not enough data | 
| **Onboarding Notifications** | 8.5 (110 reviews) | Not enough data | 

#### Platform Data

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.8 (95 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.1 (100 reviews) | Not enough data | 
| **Visualization** | 8.2 (74 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

#### Recruiting and Onboarding

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Interview Scheduling** | 8.1 (371 reviews) ✓ Verified | Not enough data | 
| **Onboarding** | 7.7 (256 reviews) | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 7.8/10 | 161 |
| **When I Work** | N/A | N/A |

#### Course Authoring

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Course Builder** | 7.9 (74 reviews) | Not enough data | 
| **Role-Based Templates** | 7.8 (24 reviews) | Not enough data | 
| **Assessments & Quizzes** | 7.9 (85 reviews) | Not enough data | 
| **Instructor-Led Training** | 8.4 (25 reviews) | Not enough data | 

#### Course Delivery

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Learning Paths** | 8.4 (95 reviews) | Not enough data | 
| **Communication & Notifications** | 8.3 (95 reviews) | Not enough data | 
| **Assignment Scheduling** | 8.5 (94 reviews) | Not enough data | 

#### Course Management

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Gamification** | 8.1 (18 reviews) | Not enough data | 
| **Varied User Types** | 8.2 (84 reviews) | Not enough data | 
| **Certifications** | 8.1 (86 reviews) | Not enough data | 
| **Industry Compliance ** | 8.4 (60 reviews) | Not enough data | 

#### LMS Marketplace

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **E-Commerce** | Feature Not Available | Not enough data | 
| **Course Marketplace** | 8.1 (64 reviews) | Not enough data | 
| **Subscriptions** | Feature Not Available | Not enough data | 

#### Interface

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **White Labeling** | 7.9 (60 reviews) | Not enough data | 
| **Multilingual** | 8.1 (67 reviews) | Not enough data | 

#### Training & eLearning

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Assessments and Practice** | 8.0 (98 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.3 (102 reviews) | Not enough data | 
| **Content Creation** | 7.7 (86 reviews) | Not enough data | 
| **Customer Training** | 8.0 (83 reviews) | Not enough data | 
| **Manager Portals** | 8.1 (89 reviews) | Not enough data | 
| **Content Storage and Management** | 8.2 (97 reviews) | Not enough data | 
| **Content Libraries** | 8.3 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **AI Text Generation** | 5.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 5.8 (8 reviews) | Not enough data | 
| **AI Text-to-Image** | 5.6 (8 reviews) | Not enough data | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.5/10 | 623 |
| **When I Work** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Performance Benchmarking** | 8.7 (83 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (84 reviews) | Not enough data | 
| **Interoperability** | 8.7 (66 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Employee Pulse Surveys** | 8.4 (80 reviews) | Not enough data | 
| **Survey Customization** | 8.3 (76 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.6 (86 reviews) | Not enough data | 
| **Science-based templates** | 8.6 (48 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Employee Segmenting** | 8.6 (77 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.6 (86 reviews) | Not enough data | 
| **Peer Recognition** | 8.6 (82 reviews) | Not enough data | 
| **Social Feedback Portal** | 8.4 (76 reviews) | Not enough data | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.3/10 | 63 |
| **When I Work** | N/A | N/A |

#### Platform Basics

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Interoperability** | 8.0 (41 reviews) | Not enough data | 
| **Performance** | 8.4 (48 reviews) | Not enough data | 
| **Integrations** | 8.0 (44 reviews) | Not enough data | 

#### Platform Content

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Digital Strategy** | 8.0 (42 reviews) | Not enough data | 
| **Candidate Relationship Management** | 8.3 (43 reviews) | Not enough data | 
| **Employer Branding** | 8.2 (43 reviews) | Not enough data | 
| **Social Recruiting** | 8.4 (45 reviews) | Not enough data | 

#### Platform Performance

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Automation** | 8.1 (46 reviews) | Not enough data | 
| **File Sharing** | 8.2 (28 reviews) | Not enough data | 
| **Reporting** | 8.3 (42 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Dashboard** | 8.7 (48 reviews) | Not enough data | 
| **Mobility** | 8.4 (46 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.4/10 | 79 |
| **When I Work** | 8.5/10 | 112 |

#### Time Tracking

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.4 (50 reviews) | 8.9 (97 reviews) | 
| **Tracking Time to Project/Task** | 8.3 (46 reviews) | 8.6 (85 reviews) | 
| **Billable Time Rate Management** | 8.6 (46 reviews) | 8.9 (69 reviews) | 

#### Client Invoicing

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.3 (33 reviews) | 8.1 (47 reviews) | 
| **Electronic Payments** | 8.1 (34 reviews) | 8.2 (46 reviews) | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 7.7 (49 reviews) | 

#### Mobile Time Tracking

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Time Tracking** | 8.8 (49 reviews) | 9.0 (89 reviews) | 

#### Administration

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Business Tool Integration** | 8.9 (50 reviews) | 8.3 (65 reviews) | 
| **Workflow** | 8.9 (50 reviews) | 8.8 (83 reviews) | 
| **Automated Reminders** | 8.8 (51 reviews) | 8.9 (91 reviews) | 
| **Policy Compliance Management** | 8.5 (48 reviews) | 8.7 (63 reviews) | 
| **User, Role, and Access Management** | 8.7 (51 reviews) | 8.8 (84 reviews) | 

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Reporting** | 8.7 (51 reviews) | 8.5 (68 reviews) | 
| **APIs / Integration** | 8.2 (46 reviews) | 8.2 (57 reviews) | 
| **Internationalization** | 8.5 (46 reviews) | 8.4 (59 reviews) | 
| **Performance and Reliability** | 8.7 (51 reviews) | 8.9 (91 reviews) | 
| **Mobile User Support** | 8.6 (50 reviews) | 8.9 (84 reviews) | 
| **Offline** | 7.4 (43 reviews) | 7.7 (61 reviews) | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.0/10 | 595 |
| **When I Work** | N/A | N/A |

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **SAP SuccessFactors HCM** | 8.2/10 | 620 |
| **When I Work** | 8.3/10 | 153 |

#### Platform

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Customization ** | 7.7 (435 reviews) ✓ Verified | 8.0 (69 reviews) | 
| **Integration APIs** | 8.0 (388 reviews) ✓ Verified | 7.2 (34 reviews) | 
| **Internationalization** | 8.1 (378 reviews) ✓ Verified | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.4 (463 reviews) ✓ Verified | 8.6 (76 reviews) | 
| **Dashboards** | 8.0 (459 reviews) ✓ Verified | 8.6 (76 reviews) | 

#### Workforce Management Platform Features

| Feature | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Labor Forecasting** | 7.9 (65 reviews) | 8.4 (76 reviews) | 
| **Shift Scheduling** | 8.0 (63 reviews) | 9.3 (126 reviews) | 
| **Time & Attendance Tracking** | 8.3 (70 reviews) | 8.9 (106 reviews) | 
| **Absence & Leave Management** | 8.5 (73 reviews) | 8.9 (101 reviews) | 
| **Skills Management** | 8.4 (71 reviews) | 8.0 (70 reviews) | 
| **Succession Planning** | 8.4 (69 reviews) | 8.0 (70 reviews) | 
| **Workforce Analytics** | 8.4 (68 reviews) | 8.1 (68 reviews) | 
| **Self-Service Capabilities** | 8.4 (63 reviews) | 8.6 (90 reviews) | 
| **Mobile Shift Scheduling** | 8.1 (48 reviews) | 8.6 (104 reviews) | 
| **Team Communication** | 8.4 (68 reviews) | 8.3 (102 reviews) | 

---
## Categories
**Shared Categories (3):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)

**Unique to SAP SuccessFactors HCM (24):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Absence Management Software](https://www.g2.com/categories/absence-management-software), [HCM Software](https://www.g2.com/categories/hcm-software), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Compensation Management Software](https://www.g2.com/categories/compensation-management), [Ethics And Compliance LMS](https://www.g2.com/categories/ethics-and-compliance-learning), [Performance Management Software](https://www.g2.com/categories/performance-management), [Training Management Software](https://www.g2.com/categories/training-management-systems), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Payroll Software](https://www.g2.com/categories/payroll), [Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp), [Core HR Software](https://www.g2.com/categories/core-hr), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to When I Work (1):** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)


---
## Reviewer Demographics

### By Company Size

| Segment | SAP SuccessFactors HCM | When I Work | 
|---|---|---|
| **Small-Business** | 11.2% | 62.0% | 
| **Mid-Market** | 35.0% | 30.3% | 
| **Enterprise** | 53.9% | 7.7% | 

### By Industry

#### SAP SuccessFactors HCM

- **Information Technology and Services:** 11.9%
- **Computer Software:** 7.9%
- **Human Resources:** 5.2%
- **Staffing and Recruiting:** 3.6%
- **Retail:** 3.5%
- **Hospital & Health Care:** 3.3%
- **Financial Services:** 3.3%
- **Telecommunications:** 2.6%
- **Marketing and Advertising:** 2.5%
- **Education Management:** 2.4%
- **Other:** 53.7%

#### When I Work

- **Hospital & Health Care:** 9.2%
- **Retail:** 7.9%
- **Hospitality:** 6.0%
- **Food & Beverages:** 5.4%
- **Consumer Services:** 4.6%
- **Education Management:** 3.8%
- **Sports:** 3.5%
- **Health, Wellness and Fitness:** 3.3%
- **Non-Profit Organization Management:** 3.0%
- **Restaurants:** 3.0%
- **Other:** 50.3%

---
## Alternatives

### Alternatives to SAP SuccessFactors HCM

- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6080 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6721 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2206 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (958 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13084 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4244 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1694 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (869 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)

### Alternatives to When I Work

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1126 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (551 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (958 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6080 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.7/5 stars (329 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (522 reviews)

---
## Top Discussions

### SAP SuccessFactors HCM

- Title: [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/sap-successfactors-what-is-sap-successfactors-used-for) — 1 comment
  > **Top comment:** "SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You..."
- Title: [Is SuccessFactors part of SAP?](https://www.g2.com/discussions/is-successfactors-part-of-sap) — 1 comment
  > **Top comment:** "yes"
- Title: [What are the modules in SAP SuccessFactors?](https://www.g2.com/discussions/what-are-the-modules-in-sap-successfactors) — 1 comment
  > **Top comment:** "Recruiting, Onboarding, Employee Central, Learning, Talent - Appraisal, Career Development, Analytics."
- Title: [What is SuccessFactors?](https://www.g2.com/discussions/what-is-successfactors) — 1 comment
  > **Top comment:** "SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce..."
- Title: [What can sap SuccessFactors do?](https://www.g2.com/discussions/what-can-sap-successfactors-do) — 1 comment
  > **Top comment:** "SuccessFactors is a SAP product suite to provide cloud based solution to manage business alignment, people performance, recruitment, and employee central and..."

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 2 comments
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."
- Title: [How much does when I work app cost?](https://www.g2.com/discussions/how-much-does-when-i-work-app-cost) — 2 comments
  > **Top comment:** "Hey there, 

My name is Cassee with When I Work’s Customer Care team. I'd be happy to go over pricing! Our current plans are called Standard, Essentials,..."
- Title: [What is the When I Work App?](https://www.g2.com/discussions/what-is-the-when-i-work-app) — 2 comments
  > **Top comment:** "Hi,

Cassee here with the Customer Care team at When I Work.

When I Work is an employee scheduling app that does more than just save you time on..."
- Title: [Are you considering a clock in and out function for the program?](https://www.g2.com/discussions/are-you-considering-a-clock-in-and-out-function-for-the-program) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-sap-successfactors-hcm-vs-when-i-work)