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When I Work

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409 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2010
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When I Work Reviews

Review Filters
Profile Name
Star Rating
273
96
28
6
6
Verified User
G
Verified User
09/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Scheduling and Time Management

I really appreciate the ease of scheduling in When I Work. It's really convenient to create shifts and place them where needed without sending them out to employees prematurely. This allows us to finalize the schedule before sharing it. The ability for employees to easily request time off through the app is great—they can use their phone to let us know if they're taking a PTO or sick day. The app is pretty user-friendly and makes tracking employee time off quite manageable. I also like how employees can see their schedules up to two weeks in advance, which is more organized than before. The open shift feature is very handy too, letting employees pick up extra shifts if available. Overall, the app saves us a lot of time and energy with its intuitive setup and functionalities, like clocking in and out from the iPad, which streamline our operations.
Gin R.
GR
Gin R.
Manager at Vandy’s Bbq
09/16/2026
Validated Reviewer
Verified Current User
Review source: Thank You page
Incentivized Review
Translated Using AI

Simplifies Scheduling, But Shift Blocking Needs Tweaks

I really like how When I Work makes scheduling easier with the shift blocking, and I no longer have to deal with handwritten schedules. Dealing with days off requests has become much simpler too. Plus, the notifications for shift changes or when people request days off are super prompt, almost immediate. The initial setup process is super easy—just inputting people's names and information so they can view their schedule.
Kitrina J.
KJ
Kitrina J.
--
09/15/2026
Validated Reviewer
Review source: Organic

Streamlined Team Scheduling with Minor Click Hassles

I like how easy When I Work is to use. It's very user-friendly, and the team has adapted to it quickly. It's also streamlined our scheduling by making the workflow easier for everyone. The flexibility with templates helps a lot, letting us customize schedules for different roles like CSRs, doctors, assistants, and technicians smoothly. The time-off requests feature is particularly beneficial because it allows the team to see when others are on leave, and they can adjust their plans accordingly to increase approval chances. Overall, it's a much more efficient way to handle our scheduling compared to our old handwritten method.

About

Contact

HQ Location:
Minneapolis, MN

Social

@wheniwork

What is When I Work?

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. With an all-in-one platform that includes employee scheduling, time tracking, and communication, we make it easy for small businesses to run their locations. Over 00,000 shift-based workplaces rely on When I Work to develop happier, more productive teams.

Details

Year Founded
2010
Website
wheniwork.com