# can we create segmentation in this

segmentation is best part in CRM, it would be better if u can implement segmentation in this platform

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Sales Assistant at Teletex IT Solutions
- Net upvotes: 1


## Comments
### Comment 1

There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, Okay

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Freelance Translator at Personal



### Comment 2

There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, Okay

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Freelance Translator at Personal



### Comment 3

Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell opportunities and execute targeted campaigns to increase engagement, improve retention and deliver better ROI.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Marketing Automation Specialist @ Sprinklr | ex-Zoho | SaaS | B2B Marketing




## Related Product
[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Related Category
[CRM](https://www.g2.com/categories/crm)

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