# Top 10 Zoho CRM Alternatives & Competitors **Average Rating:** 4.1/5 **Total Number of Reviews:** 2,933 Research alternative solutions to Zoho CRM on G2, with real user reviews on competing tools. CRM Software is a widely used technology, and many people are seeking secure, productive software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to Zoho CRM include user interface and integration. The best overall Zoho CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Zoho CRM are HubSpot Sales Hub, Freshsales, Apollo.io, and Nutshell. Zoho CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) or [Marketing Automation Software](https://www.g2.com/categories/marketing-automation). ## Best Paid & Free Alternatives to Zoho CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Close](https://www.g2.com/products/close/reviews) - [Copper](https://www.g2.com/products/copper/reviews) ## Top 10 Alternatives to Zoho CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Zoho CRM stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Financial Services, and Retail, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,835 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Slower to reach roi - More expensive - Better at support Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshsales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Apollo.io](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-apollo-io) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Nutshell](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Coevera](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-coevera) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Close](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Copper](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) ### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,849 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Zoho CRM, HubSpot Sales Hub is: - Better at support - Easier to do business with - Slower to reach roi Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Freshsales](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Nutshell](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [HubSpot Sales Hub vs Coevera](https://www.g2.com/compare/coevera-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Close](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Copper](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) ### 3. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,234 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Zoho CRM, Freshsales is: - Better at support - Easier to do business with - Easier to admin Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Zoho CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-zoho-crm) **Compare Freshsales with other alternatives:** - [Freshsales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Freshsales vs HubSpot Sales Hub](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [Freshsales vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-freshsales) - [Freshsales vs Nutshell](https://www.g2.com/compare/freshsales-vs-nutshell) - [Freshsales vs Coevera](https://www.g2.com/compare/coevera-vs-freshsales) - [Freshsales vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-freshsales) - [Freshsales vs Pipedrive](https://www.g2.com/compare/freshsales-vs-pipedrive) - [Freshsales vs Close](https://www.g2.com/compare/close-vs-freshsales) - [Freshsales vs Copper](https://www.g2.com/compare/copper-vs-freshsales) ### 4. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) By Apollo.io **Average Rating:** 4.7/5 **Total Reviews:** 9,673 Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Reviewers say compared to Zoho CRM, Apollo.io is: - Easier to do business with - Better at support - Easier to admin Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management), [Lead Capture](https://www.g2.com/categories/lead-capture) **Compare:** [Zoho CRM vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-zoho-crm) **Compare Apollo.io with other alternatives:** - [Apollo.io vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-apollo-io) - [Apollo.io vs HubSpot Sales Hub](https://www.g2.com/compare/apollo-io-vs-hubspot-sales-hub) - [Apollo.io vs Freshsales](https://www.g2.com/compare/apollo-io-vs-freshsales) - [Apollo.io vs Nutshell](https://www.g2.com/compare/apollo-io-vs-nutshell) - [Apollo.io vs Coevera](https://www.g2.com/compare/apollo-io-vs-coevera) - [Apollo.io vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-apollo-io) - [Apollo.io vs Pipedrive](https://www.g2.com/compare/apollo-io-vs-pipedrive) - [Apollo.io vs Close](https://www.g2.com/compare/apollo-io-vs-close) - [Apollo.io vs Copper](https://www.g2.com/compare/apollo-io-vs-copper) ### 5. [Nutshell](https://www.g2.com/products/nutshell/reviews) By Nutshell **Average Rating:** 4.3/5 **Total Reviews:** 1,433 Nutshell is CRM software that helps small-business sales reps win more deals. Reviewers say compared to Zoho CRM, Nutshell is: - Better at support - Easier to do business with - Easier to admin Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management), [CRM](https://www.g2.com/categories/crm) **Compare:** [Zoho CRM vs Nutshell](https://www.g2.com/compare/nutshell-vs-zoho-crm) **Compare Nutshell with other alternatives:** - [Nutshell vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Nutshell vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [Nutshell vs Freshsales](https://www.g2.com/compare/freshsales-vs-nutshell) - [Nutshell vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-nutshell) - [Nutshell vs Coevera](https://www.g2.com/compare/coevera-vs-nutshell) - [Nutshell vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-nutshell) - [Nutshell vs Pipedrive](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Nutshell vs Close](https://www.g2.com/compare/close-vs-nutshell) - [Nutshell vs Copper](https://www.g2.com/compare/copper-vs-nutshell) ### 6. [Coevera](https://www.g2.com/products/coevera/reviews) By Pipelinersales Inc. **Average Rating:** 4.6/5 **Total Reviews:** 480 Coevera: The AI-Native Revenue Platform Built for How Selling Actually Works Today Coevera is the AI-native revenue platform redefining how modern sales organizations operate, collaborate, and grow. Born from more than a decade of CRM innovation as Pipeliner, Coevera represents the next evolution: a purpose-built system designed not to digitize old sales processes, but to reimagine them for an era where AI is a teammate, not a tool. At the heart of Coevera is a simple conviction—traditional CRMs were built for managers to extract data from sellers. Coevera flips that model. It's built for sellers, with AI woven into every workflow to eliminate busywork, surface insight, and accelerate revenue. The result is a platform where reps actually want to log in, managers get the visibility they need without the chase, and leadership gains a real-time understanding of pipeline health, risk, and opportunity. Coevera is powered by \*\*Voyager AI\*\*, an intelligent engine that continuously learns from your sales motion to deliver predictive guidance, contextual recommendations, and automated execution. \*\*The Collaborator\*\* transforms the CRM from a system of record into a system of engagement—a true AI partner that helps sellers prepare for calls, draft communications, navigate complex deals, and stay ahead of every opportunity. The \*\*Automatizer\*\* workflow engine removes the manual friction that drains seller productivity, while native \*\*Model Context Protocol (MCP)\*\* integration ensures Coevera connects seamlessly with the broader AI ecosystem your business already relies on. What truly sets Coevera apart is its commitment to being AI-native, not AI-washed. Unlike legacy platforms that bolt generative features onto decades-old architecture, Coevera was rebuilt from the ground up to make intelligence the default state of the system—not a premium add-on. Every dashboard, pipeline view, and workflow is designed to think alongside you. Coevera also champions visual selling, intuitive navigation, and rapid time-to-value. Implementation is measured in weeks, not quarters. Adoption is high because the experience is built around the seller, not against them. For organizations ready to move beyond the limitations of legacy CRM and embrace a smarter, faster, more human way to sell, Coevera is the platform built for what's next. It's not just a new name—it's a new category. Welcome to AI-native revenue. \*\*Coevera. Sales, evolved. Reviewers say compared to Zoho CRM, Coevera is: - Slower to reach roi - Better at support - Easier to do business with Categories in common with Zoho CRM: [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management), [CRM](https://www.g2.com/categories/crm) **Compare:** [Zoho CRM vs Coevera](https://www.g2.com/compare/coevera-vs-zoho-crm) **Compare Coevera with other alternatives:** - [Coevera vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-coevera) - [Coevera vs HubSpot Sales Hub](https://www.g2.com/compare/coevera-vs-hubspot-sales-hub) - [Coevera vs Freshsales](https://www.g2.com/compare/coevera-vs-freshsales) - [Coevera vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-coevera) - [Coevera vs Nutshell](https://www.g2.com/compare/coevera-vs-nutshell) - [Coevera vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-coevera) - [Coevera vs Pipedrive](https://www.g2.com/compare/coevera-vs-pipedrive) - [Coevera vs Close](https://www.g2.com/compare/close-vs-coevera) - [Coevera vs Copper](https://www.g2.com/compare/coevera-vs-copper) ### 7. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,702 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Reviewers say compared to Zoho CRM, ActiveCampaign is: - Slower to reach roi - Better at support - Easier to do business with Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm), [Lead Scoring](https://www.g2.com/categories/lead-scoring) **Compare:** [Zoho CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-zoho-crm) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [ActiveCampaign vs HubSpot Sales Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [ActiveCampaign vs Freshsales](https://www.g2.com/compare/activecampaign-vs-freshsales) - [ActiveCampaign vs Apollo.io](https://www.g2.com/compare/activecampaign-vs-apollo-io) - [ActiveCampaign vs Nutshell](https://www.g2.com/compare/activecampaign-vs-nutshell) - [ActiveCampaign vs Coevera](https://www.g2.com/compare/activecampaign-vs-coevera) - [ActiveCampaign vs Pipedrive](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [ActiveCampaign vs Close](https://www.g2.com/compare/activecampaign-vs-close) - [ActiveCampaign vs Copper](https://www.g2.com/compare/activecampaign-vs-copper) ### 8. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,076 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Zoho CRM, Pipedrive is: - Better at support - Easier to do business with - Easier to set up Categories in common with Zoho CRM: [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management), [CRM](https://www.g2.com/categories/crm) **Compare:** [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs Freshsales](https://www.g2.com/compare/freshsales-vs-pipedrive) - [Pipedrive vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-pipedrive) - [Pipedrive vs Nutshell](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Pipedrive vs Coevera](https://www.g2.com/compare/coevera-vs-pipedrive) - [Pipedrive vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [Pipedrive vs Close](https://www.g2.com/compare/close-vs-pipedrive) - [Pipedrive vs Copper](https://www.g2.com/compare/copper-vs-pipedrive) ### 9. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Reviewers say compared to Zoho CRM, Close is: - Better at support - More expensive - Easier to do business with Categories in common with Zoho CRM: [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [CRM](https://www.g2.com/categories/crm) **Compare:** [Zoho CRM vs Close](https://www.g2.com/compare/close-vs-zoho-crm) **Compare Close with other alternatives:** - [Close vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Close vs HubSpot Sales Hub](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [Close vs Freshsales](https://www.g2.com/compare/close-vs-freshsales) - [Close vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-close) - [Close vs Nutshell](https://www.g2.com/compare/close-vs-nutshell) - [Close vs Coevera](https://www.g2.com/compare/close-vs-coevera) - [Close vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-close) - [Close vs Pipedrive](https://www.g2.com/compare/close-vs-pipedrive) - [Close vs Copper](https://www.g2.com/compare/close-vs-copper) ### 10. [Copper](https://www.g2.com/products/copper/reviews) By Copper **Average Rating:** 4.5/5 **Total Reviews:** 1,156 Copper is a smart & simple CRM that helps you close deals faster. Reviewers say compared to Zoho CRM, Copper is: - Easier to do business with - Better at support - Easier to admin Categories in common with Zoho CRM: [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Email Tracking](https://www.g2.com/categories/email-tracking), [Sales Performance Management](https://www.g2.com/categories/sales-performance-management), [CRM](https://www.g2.com/categories/crm) **Compare:** [Zoho CRM vs Copper](https://www.g2.com/compare/copper-vs-zoho-crm) **Compare Copper with other alternatives:** - [Copper vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) - [Copper vs HubSpot Sales Hub](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) - [Copper vs Freshsales](https://www.g2.com/compare/copper-vs-freshsales) - [Copper vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-copper) - [Copper vs Nutshell](https://www.g2.com/compare/copper-vs-nutshell) - [Copper vs Coevera](https://www.g2.com/compare/coevera-vs-copper) - [Copper vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-copper) - [Copper vs Pipedrive](https://www.g2.com/compare/copper-vs-pipedrive) - [Copper vs Close](https://www.g2.com/compare/close-vs-copper) --- ## Zoho CRM Alternatives FAQs ### What are the best alternatives to Zoho? The best alternatives to Zoho based on user ratings and review counts are [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 stars, 25,803 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 stars, 13,814 reviews), [Freshsales](https://www.g2.com/products/freshsales/reviews) (4.5/5 stars, 1,233 reviews), [Apollo.io](https://www.g2.com/products/apollo-io/reviews) (4.7/5 stars, 9,660 reviews), and [Close](https://www.g2.com/products/close/reviews) (4.7/5 stars, 2,040 reviews). These alternatives have higher average ratings and substantial user bases, indicating strong market presence and user satisfaction. ### What features do alternatives offer that Zoho does not? Alternatives to Zoho offer native coaching features, which Zoho lacks. Specifically, HubSpot Sales Hub, Freshsales, Apollo.io, and Close provide coaching capabilities natively. ### Which CRM tools do reviewers recommend instead of Zoho? Reviewers recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI-driven automation, robust pipeline management, and seamless integrations, which enhance sales productivity. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is favored for its intuitive interface, ease of use, and unified platform that combines sales and marketing tools effectively. [Freshsales](https://www.g2.com/products/freshsales/reviews) is praised for its user-friendly design, built-in phone and email features, and AI-powered lead scoring that streamline sales workflows. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) is recommended for its extensive B2B contact database, integrated outreach automation, and efficient prospecting tools. [Close](https://www.g2.com/products/close/reviews) is highlighted for its all-in-one communication platform with built-in calling, email, SMS, and powerful automation features that reduce manual work and improve outreach efficiency. These CRM tools are consistently noted for better administration, support, usability, and meeting business requirements compared to Zoho. ### How does Zoho compare to Agentforce Sales? According to G2 data, [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) holds an average rating of 4.1/5 from 2,930 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) has a higher average rating of 4.4/5 based on 25,803 reviews. Agentforce Sales leads Zoho CRM by 0.4 points in meeting requirements (8.8 vs 8.4) and by 0.5 points in better support (8.1 vs 7.6). Zoho CRM scores slightly higher in ease of setup (8.0 vs 7.8) and ease of administration (8.0 vs 7.9), while Agentforce Sales has a 0.4-point advantage in ease of doing business (8.4 vs 8.0). Both platforms are praised for their extensive features, integrations, and automation capabilities, but Agentforce Sales is noted for its AI-driven automation, pipeline visibility, and scalability for enterprise needs. Zoho CRM is recognized for affordability, user-friendly interface, and customization options suitable for small to mid-sized businesses. Agentforce Sales users highlight a steeper learning curve and higher complexity but benefit from powerful AI features and comprehensive reporting. Pricing is a notable difference, with Agentforce Sales being more expensive and complex to implement, while Zoho CRM offers a more cost-effective solution with some trade-offs in advanced features and support responsiveness. ### Why do users choose Agentforce Sales over Zoho? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Zoho CRM primarily for its superior scalability, advanced AI-driven automation, and comprehensive reporting capabilities. Agentforce Sales provides a 0.4-point higher rating in meeting requirements (8.8 vs 8.4) and a 0.5-point advantage in support quality (8.1 vs 7.6), reflecting stronger enterprise-grade features and customer service. Its AI-powered insights, autonomous agents, and real-time pipeline visibility significantly reduce manual administrative tasks, enabling sales teams to focus on closing deals and improving productivity. The platform's extensive customization and integration ecosystem, including seamless connections with Gmail, Slack, and marketing tools, offer enhanced workflow efficiency. Despite a steeper learning curve and higher cost, users report that Agentforce Sales delivers better ROI through improved sales visibility, forecasting accuracy, and automation. These benefits make it the preferred choice for growing organizations requiring robust, scalable CRM solutions with advanced AI capabilities and deep customization options beyond what Zoho CRM offers. ## Explore Articles - [Top-rated platforms for hosting online conferences](https://www.g2.com/discussions/top-rated-platforms-for-hosting-online-conferences) - [Top-rated big data analytics tools for AI-driven insights](https://www.g2.com/discussions/top-rated-big-data-analytics-tools-for-ai-driven-insights) - [What is the top-rated property management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-property-management-solution-for-enterprises) - [Most reliable cloud monitoring tools for my app](https://www.g2.com/discussions/most-reliable-cloud-monitoring-tools-for-my-app) - [Leading generative AI tools for enterprise applications](https://www.g2.com/discussions/what-are-the-leading-generative-ai-tools-for-enterprise-applications) - [Top-rated recruiting CRM platforms for enterprise hiring](https://www.g2.com/discussions/top-rated-recruiting-crm-platforms-for-enterprise-hiring) ## Spotlight Categories - [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) - [Retail POS Systems](https://www.g2.com/categories/retail-pos) - [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)