1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [Zoho CRM Discussions](https://www.g2.com/products/zoho-crm/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") ](/products/zoho-crm/reviews) [ Zoho CRM ](/products/zoho-crm/reviews) (2,952)4.1/5 Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system. Show More * * * ### 91 Discussions ### 115 Participants ### 38.0 Nps Score Already have Zoho CRM? ### All Zoho CRM Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Is Zoho CRM really free? ](/discussions/is-zoho-crm-really-free) Is Zoho CRM really free? [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 4 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Zoho CRM used for? ](/discussions/zoho-crm-what-is-zoho-crm-used-for) What is Zoho CRM used for? [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms? ](/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms? [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Customer Journey Mapping Tools ](https://www.g2.com/tags/customer-journey-mapping-tools)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What are the features of CRM software? ](/discussions/zoho-crm-what-are-the-features-of-crm-software) What are the features of CRM software? [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms? ](/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms? [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Customer Journey Mapping Tools ](https://www.g2.com/tags/customer-journey-mapping-tools)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What are the features of Zoho? ](/discussions/zoho-crm-what-are-the-features-of-zoho) What are the features of Zoho? [ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What can Zoho CRM do? ](/discussions/what-can-zoho-crm-do) What can Zoho CRM do? [ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Gerardo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerardo B.") GB Loading... [Gerardo B.](https://www.g2.com/users/cef724da-3f82-40a0-85b9-0f973b6fc87f "Gerardo B.") • over 6 years ago Ingeniero Consultor Preventa at Compucad SA de CV Ingeniero Consultor Preventa at Compucad SA de CV More Options - [ # When is Zoho going to make an update in their visual environment? ](/discussions/26596-when-is-zoho-going-to-make-an-update-in-their-visual-environment) Zohos visual environment is actually really bad, awful and a pain for navigation. Are they going to make any future update? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # Can you make the support more easy and accessible? ](/discussions/can-you-make-the-support-more-easy-and-accessible) [ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # Did you manage to customize Zoho CRM tweaking the code? ](/discussions/did-you-manage-to-customize-zoho-crm-tweaking-the-code) I wonder how a successful Adhoc customization would work when changing Zoho's underlying code. [ Client Portal Software ](https://www.g2.com/tags/client-portal-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software) [ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Quote Management Software ](https://www.g2.com/tags/quote-management-software)[ Quote-to-Cash Software ](https://www.g2.com/tags/quote-to-cash-software)[ CPQ Software ](https://www.g2.com/tags/cpq-software)[ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ Sales Gamification Software ](https://www.g2.com/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.&title=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zoho+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zoho+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%0aAsk+Zoho+CRM+questions+and+get+answers+from+expert+users+in+our+Zoho+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev ‹ Prev - 1 - [2](/products/zoho-crm/discuss?page=2) - [3](/products/zoho-crm/discuss?page=3) - [4](/products/zoho-crm/discuss?page=4) - [5](/products/zoho-crm/discuss?page=5) - [6](/products/zoho-crm/discuss?page=6) - [Next › Next ›](/products/zoho-crm/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/zoho-crm/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Product Avatar Image") ### Have you used Zoho CRM before? Answer a few questions to help the Zoho CRM community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fsmall_ask%3Dzoho-crm) No ## Top Contributors in Zoho CRM 1 ![Thomas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas S.") TS Loading... ### [Thomas S.](https://www.g2.com/users/12a7280f-5b94-4ace-af34-9c5f330b0818 "Thomas S.") Manager 8 pts 2 ![Ed G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed G.") EG Loading... ### [Ed G.](https://www.g2.com/users/f0e993d3-0e44-4d41-80fa-a704775917f1 "Ed G.") HR 5 pts 3 ![Αικατερίνη .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Αικατερίνη .") Α Loading... ### [Αικατερίνη .](https://www.g2.com/users/eaa2f89a-a287-43a9-b3f3-125e93a6de91 "Αικατερίνη .") Freelance Translator 4 pts 4 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Loading... ### [Mark D.](https://www.g2.com/users/bf7afbda-9ddb-4fa0-9b13-10a3098ac045 "Mark D.") Principle Owner of The Consider It Sold Team 2 pts 5 ![Zaigham H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaigham H.") ZH Loading... ### [Zaigham H.](https://www.g2.com/users/f79cd98b-d945-4901-af88-a796472a5844 "Zaigham H.") Business Excellence Lead - Microsoft Business Unit 2 pts