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Best Text Analysis Software - Page 2

Blue Bowen
BB
Researched and written by Blue Bowen

Text analysis software, also called text analytics or text mining software, helps users gain insights from both structured and unstructured text data using natural language processing (NLP). Such insights include sentiment analysis, key phrases, language, themes and patterns, and entities, among others. These solutions leverage NLP and machine learning to pull out different insights and provide visual representations of the data for easier interpretation.

Text analysis tools can consume text data from a variety of sources, including emails, phone transcripts, surveys, customer reviews, and other documents. By importing text data from these different sources, businesses are better equipped to understand and analyze customer or employee sentiment, intelligently classify documents, and improve written content. Text analysis software may be used in conjunction with other analytics tools, including big data analytics and business intelligence platforms.

To qualify for the Text Analysis category, a product must:

Import text data from a variety of different data sources
Use natural language processing to extract insights from the text, including key phrases, language, sentiment, and other patterns
Provide visualizations for text data
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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187 Listings in Text Analysis Available
(42)4.7 out of 5
4th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kapiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Insights Generation
    3
    Customer Insights
    2
    Insights
    2
    Insights Analysis
    2
    Cons
    Accuracy Issues
    1
    Data Management
    1
    Delay Issues
    1
    Export Limitations
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kapiche features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Custom Extension
    Average: 8.0
    8.0
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kapiche
    Year Founded
    2016
    HQ Location
    Fortitude Valley, QLD
    Twitter
    @kapicheofficial
    254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

Users
No information available
Industries
  • Market Research
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
Kapiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Insights Generation
3
Customer Insights
2
Insights
2
Insights Analysis
2
Cons
Accuracy Issues
1
Data Management
1
Delay Issues
1
Export Limitations
1
Insufficient Information
1
Kapiche features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.1
Custom Extension
Average: 8.0
8.0
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Kapiche
Year Founded
2016
HQ Location
Fortitude Valley, QLD
Twitter
@kapicheofficial
254 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A smart, simple way to mine and explore all your unstructured data with powerful text analytics and machine learning Make a million documents as easy as one A large insurance company processed millio

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Explorer features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

A smart, simple way to mine and explore all your unstructured data with powerful text analytics and machine learning Make a million documents as easy as one A large insurance company processed millio

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 28% Mid-Market
IBM Watson Explorer features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM

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(331)4.2 out of 5
10th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Custom Extension
    Average: 8.0
    10.0
    Compositionality
    Average: 8.1
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Custom Extension
Average: 8.0
10.0
Compositionality
Average: 8.1
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
873 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

    Users
    • Inside Sales Manager
    Industries
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAS Visual Text Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Modeling
    1
    Scalability
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAS Visual Text Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Custom Extension
    Average: 8.0
    8.3
    Compositionality
    Average: 8.1
    8.1
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,116 employees on LinkedIn®
    Phone
    1-800-727-0025
Product Description
How are these determined?Information
This description is provided by the seller.

The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

Users
  • Inside Sales Manager
Industries
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Small-Business
SAS Visual Text Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Modeling
1
Scalability
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
SAS Visual Text Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Custom Extension
Average: 8.0
8.3
Compositionality
Average: 8.1
8.1
Pre-Built Parameterization
Average: 8.3
Seller Details
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,236 Twitter followers
LinkedIn® Page
www.linkedin.com
18,116 employees on LinkedIn®
Phone
1-800-727-0025
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Text Analytics API features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,133,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 29% Mid-Market
Microsoft Text Analytics API features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,133,301 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
(15)4.5 out of 5
View top Consulting Services for Google Cloud AutoML Natural Language
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The powerful pre-trained models of the Natural Language API let developers work with natural language understanding features including sentiment analysis, entity analysis, entity sentiment analysis, c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud AutoML Natural Language features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    5.8
    Custom Extension
    Average: 8.0
    6.7
    Compositionality
    Average: 8.1
    5.8
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,497,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

The powerful pre-trained models of the Natural Language API let developers work with natural language understanding features including sentiment analysis, entity analysis, entity sentiment analysis, c

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 27% Enterprise
Google Cloud AutoML Natural Language features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
5.8
Custom Extension
Average: 8.0
6.7
Compositionality
Average: 8.1
5.8
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,497,617 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(508)4.6 out of 5
11th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
    • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
    • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    AI Technology
    6
    Machine Learning
    6
    AI Integration
    5
    User Interface
    5
    Cons
    Large Dataset Handling
    3
    Slow Performance
    3
    Complexity
    2
    Expensive
    2
    Poor Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Altair AI Studio features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.0
    8.0
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Altair
    Year Founded
    1985
    HQ Location
    Troy, MI
    Twitter
    @Altair_Inc
    7,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,078 employees on LinkedIn®
    Ownership
    NASDAQ:ALTR
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
  • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
  • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
AI Technology
6
Machine Learning
6
AI Integration
5
User Interface
5
Cons
Large Dataset Handling
3
Slow Performance
3
Complexity
2
Expensive
2
Poor Performance
2
Altair AI Studio features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.0
8.0
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Altair
Year Founded
1985
HQ Location
Troy, MI
Twitter
@Altair_Inc
7,241 Twitter followers
LinkedIn® Page
www.linkedin.com
4,078 employees on LinkedIn®
Ownership
NASDAQ:ALTR
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 69% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wordnerds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    8
    Insights Generation
    8
    Ease of Use
    7
    Analytics
    6
    Customer Support
    6
    Cons
    Data Management
    2
    Review Difficulties
    2
    Accuracy Issues
    1
    AI Inaccuracy
    1
    AI Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wordnerds features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Custom Extension
    Average: 8.0
    6.9
    Compositionality
    Average: 8.1
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wordnerds
    Year Founded
    2017
    HQ Location
    Gateshead, Tyne and Wear
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses a

Users
No information available
Industries
No information available
Market Segment
  • 69% Enterprise
  • 31% Mid-Market
Wordnerds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
8
Insights Generation
8
Ease of Use
7
Analytics
6
Customer Support
6
Cons
Data Management
2
Review Difficulties
2
Accuracy Issues
1
AI Inaccuracy
1
AI Limitations
1
Wordnerds features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.3
Custom Extension
Average: 8.0
6.9
Compositionality
Average: 8.1
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Wordnerds
Year Founded
2017
HQ Location
Gateshead, Tyne and Wear
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Comprehend and Analyze Vast Textual Content Instantly! 2D / 3D Topic / Entities Maps Summarize tool Sentiment Analysis Categorize Volumes of text Word Cloud Topic Analisys

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VizRefra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Visualization
    6
    Ease of Use
    4
    Insights Analysis
    4
    Data Analysis
    3
    User Interface
    3
    Cons
    Poor Performance
    3
    Integration Issues
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VizRefra features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Custom Extension
    Average: 8.0
    8.3
    Compositionality
    Average: 8.1
    8.8
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VizRefra
    Year Founded
    2016
    HQ Location
    Sydney
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Comprehend and Analyze Vast Textual Content Instantly! 2D / 3D Topic / Entities Maps Summarize tool Sentiment Analysis Categorize Volumes of text Word Cloud Topic Analisys

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 50% Small-Business
VizRefra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Visualization
6
Ease of Use
4
Insights Analysis
4
Data Analysis
3
User Interface
3
Cons
Poor Performance
3
Integration Issues
2
Limited Customization
2
Poor Customer Support
2
Poor Interface Design
2
VizRefra features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Custom Extension
Average: 8.0
8.3
Compositionality
Average: 8.1
8.8
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
VizRefra
Year Founded
2016
HQ Location
Sydney
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.0
    6.7
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.0
6.7
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
804 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress Semaphore Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Management
    8
    Ease of Use
    8
    Features
    5
    Results
    4
    Helpful
    3
    Cons
    Learning Difficulty
    6
    Required Expertise
    4
    Lack of Information
    2
    Software Bugs
    2
    Understanding Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress Semaphore features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    48,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,858 employees on LinkedIn®
    Ownership
    NASDAQ:PRGS
Product Description
How are these determined?Information
This description is provided by the seller.

The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Progress Semaphore Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Management
8
Ease of Use
8
Features
5
Results
4
Helpful
3
Cons
Learning Difficulty
6
Required Expertise
4
Lack of Information
2
Software Bugs
2
Understanding Issues
2
Progress Semaphore features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
48,961 Twitter followers
LinkedIn® Page
www.linkedin.com
3,858 employees on LinkedIn®
Ownership
NASDAQ:PRGS
(24)4.9 out of 5
6th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

    Users
    No information available
    Industries
    • Food Production
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lang.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Custom Extension
    Average: 8.0
    9.3
    Compositionality
    Average: 8.1
    9.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lang.ai
    Year Founded
    2018
    HQ Location
    New York, US
    Twitter
    @_langAI
    306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

Users
No information available
Industries
  • Food Production
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Lang.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.3
Custom Extension
Average: 8.0
9.3
Compositionality
Average: 8.1
9.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Lang.ai
Year Founded
2018
HQ Location
New York, US
Twitter
@_langAI
306 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(37)4.4 out of 5
15th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lumoa features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.0
    Custom Extension
    Average: 8.0
    6.8
    Compositionality
    Average: 8.1
    7.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netigate
    Year Founded
    2005
    HQ Location
    Stockholm, Stockholm County
    Twitter
    @Netigate
    881 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Enterprise
  • 24% Mid-Market
Lumoa features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
7.0
Custom Extension
Average: 8.0
6.8
Compositionality
Average: 8.1
7.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Netigate
Year Founded
2005
HQ Location
Stockholm, Stockholm County
Twitter
@Netigate
881 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the leading real-time AI customer insights platform, unitQ’s AI instantly transforms customer feedback from support tickets, product analytics, social media, surveys, and more into actionable insig

    Users
    No information available
    Industries
    • Information Technology and Services
    • Entertainment
    Market Segment
    • 55% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • unitQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Insights
    5
    Insights Generation
    5
    Categorization
    4
    Customer Support
    4
    Cons
    Missing Features
    3
    Delay Issues
    2
    Insufficient Training
    2
    Lacking Features
    2
    Accuracy Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • unitQ features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Custom Extension
    Average: 8.0
    6.9
    Compositionality
    Average: 8.1
    7.6
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    unitQ
    Company Website
    Year Founded
    2018
    HQ Location
    Burlingame, California
    Twitter
    @unitqsoftware
    234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the leading real-time AI customer insights platform, unitQ’s AI instantly transforms customer feedback from support tickets, product analytics, social media, surveys, and more into actionable insig

Users
No information available
Industries
  • Information Technology and Services
  • Entertainment
Market Segment
  • 55% Mid-Market
  • 36% Enterprise
unitQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Insights
5
Insights Generation
5
Categorization
4
Customer Support
4
Cons
Missing Features
3
Delay Issues
2
Insufficient Training
2
Lacking Features
2
Accuracy Issues
1
unitQ features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
7.1
Custom Extension
Average: 8.0
6.9
Compositionality
Average: 8.1
7.6
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
unitQ
Company Website
Year Founded
2018
HQ Location
Burlingame, California
Twitter
@unitqsoftware
234 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Enterprise
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stratifyd features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stratifyd
    Year Founded
    2015
    HQ Location
    Charlotte, US
    Twitter
    @getStratifyd
    1,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

Users
No information available
Industries
No information available
Market Segment
  • 70% Enterprise
  • 20% Mid-Market
Stratifyd features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Stratifyd
Year Founded
2015
HQ Location
Charlotte, US
Twitter
@getStratifyd
1,013 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®