--- title: Kimola Reviews meta_title: 'Kimola Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Kimola works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 24 scale: '5' date_modified: '2026-06-24' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Kimola Reviews **Vendor:** Kimola **Category:** [Text Analysis Software](https://www.g2.com/categories/text-analysis) **Average Rating:** 4.8/5.0 **Total Reviews:** 24 ## About Kimola Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it’s e-commerce reviews, CSAT responses, or support tickets, Kimola transforms raw feedback into structured insights you can act on. Trusted by clients across 90+ countries Trusted by clients in 90+ countries, 1000+ businesses, Kimola is used by global enterprises like P&G Singapore, Pizza Hut Spain, Michelin Brazil, Honda Netherlands, Costa Coffee UK, Lufthansa Airlines as well as growing SMBs including Plan3, Astropay and Blueberry Markets. Our users range from product and #CX teams to mobile applications, museums, restaurants, and even pilates studios—proving that understanding your customers matters in every industry. Here are TOP features why 1000+ companies choose Kimola: - Collect reviews and conversations across web, social media, mobile App Stores, e-commerce sites, Tripadvisor, Trustpilot, Google Business and more or upload your custom dataset: Your customers are talking everywhere. Kimola makes it easy to gather their voices from websites, social media, mobile app stores, e-commerce platforms, Intercom, Zendesk, and trusted sources like Tripadvisor, Trustpilot, and Google Business—all in one place. - Auto-Classify instantly and analyze themes with multi-labels & multi-sentiments: No need for prior AI training to analyze your reviews. Just upload your dataset and analyze reviews instantly with multi-aspects and multi-sentiments. Because all researchers will know that single labels won't work for the best insights! - Create Custom Models without even training - Create Summarizations No more sifting through thousands of reviews. Kimola automatically generates structured summaries—from feature requests and pain points to usage motivations and executive-ready reports—so you can take action faster. - Export reports to Powerpoint, PDF, Excel, CSV Easily share your findings across teams. Export your insights in PowerPoint, Excel, or CSV formats to plug directly into your reporting workflows. - Analyze in 30+ languages over 95,4% accuracy rate. Kimola analyzes customer feedback in over 30 languages with a very high accuracy rate, helping you understand your audience like never before. ## Kimola Pros & Cons **What users like:** - Users value the **ease of use** of Kimola, enabling quick and accurate analysis without manual effort. (8 reviews) - Users praise Kimola for its **highly accurate sentiment analysis** , enabling efficient understanding of customer feedback without manual effort. (7 reviews) - Users find Kimola's **insights generation** invaluable for analyzing customer feedback and improving strategies efficiently. (5 reviews) - Users value Kimola for its **time-saving analysis** , enabling swift insights and efficient reporting without manual effort. (5 reviews) - Users commend Kimola's **excellent customer support** , enhancing onboarding and training for a seamless experience. (4 reviews) - Users value the **ease of analyzing customer feedback** with Kimola, empowering informed decision-making and effective action plans. (4 reviews) - Helpful (4 reviews) - Insights Analysis (4 reviews) - Sentiment Analysis (4 reviews) - Analysis Accuracy (3 reviews) **What users dislike:** - Users highlight the need for a **better interface design** , citing difficulties in navigation and user onboarding. (3 reviews) - Users are frustrated by the **lack of features** in Kimola, including emailing reports and sending surveys, which are not yet available. (2 reviews) - Users feel the **complex setup** process and documentation of Kimola could be simplified for better usability. (1 reviews) - Users face **email issues** with Kimola, as the feature to resend reports is still pending development. (1 reviews) - Users find the **exporting limitations** frustrating, desiring more comprehensive summaries and better presentation options. (1 reviews) - Survey Issues (1 reviews) - Users note the need for **UI interface updates** in Kimola to enhance usability and improve the overall experience. (1 reviews) ## Kimola Reviews ### 1. Flexible, Powerful AI for Large-Scale Customer Feedback Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Rens v. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Kimola?** What I like best about Kimola is how flexible and powerful the platform is for large-scale customer feedback analysis. We use it to automatically collect customer reviews from all major crypto exchanges in our country and turn that raw feedback into structured insights. Kimola helps us with collecting app reviews, AI-powered text and feedback analysis, sentiment analysis, summarizations, and topic/thematic analysis using custom AI models. The platform makes it easy to identify trends and understand what users actually think about different exchanges. We also use the Kimola API to integrate these insights directly into our own platform, which has been extremely valuable for creating transparent and data-driven comparisons for our users. The automation and quality of the AI analysis save us a significant amount of manual work while giving us much deeper insights into customer sentiment. **What do you dislike about Kimola?** Dutch a language was not available but they build it! Kimola added 2 new features while we were onboarding; auto-report creation by planned date and reports in Dutch. **What problems is Kimola solving and how is that benefiting you?** What I like best about Kimola is how effectively it transforms massive amounts of customer feedback into actionable insights. We use Kimola to automatically collect and analyze customer reviews from all major crypto exchanges in our country. A major problem Kimola solves for us is scaling product feedback analysis. Instead of manually going through thousands of reviews, Kimola can automatically analyze feedback for up to 20 different products simultaneously and aggregate all customer opinions into structured insights we can actually use. ### 2. Efficient Sentiment Analysis with Robust Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Pragya S. | Client Advisor & Advice Centre Banking Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Kimola?** I appreciate the amount of reports I can have generated at the same time with Kimola. I like not having to wait for a report to be done before processing another. The filter system in the reports themselves is incredibly helpful; I can easily filter between positive and negative sentiments. **What do you dislike about Kimola?** Sometimes when I'm uploading several sheets, it keeps jumping my page to the newest generated report while I'm trying to upload a new one. I'm not sure if this is a Kimola thing or maybe a glitch on my computer but it only happens with Kimola. Other than that, though, nothing needs improving :) If anything, this is me being nit picky **What problems is Kimola solving and how is that benefiting you?** I use Kimola for Sentiment Analysis, helping me understand regional sentiments of airline passengers monthly, which paints the picture for airlines on important areas to focus on. ### 3. My Wonderful Experience with Kimola **Rating:** 5.0/5.0 stars **Reviewed by:** Pınar . | Co Founder and Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Kimola?** We have used Kimola to analyze social media feedback to understand motivations of users for a social responsibility campaign. We uploaded the collected the data, analyzed it with themes and the themes were analyzed very accurately. I was surprised bc most of the tools do not provide that much clear insights, pain points, expectations with a scoring algorithm. Afterwards, we used personas data inside a media buying platform to target our audiences. **What do you dislike about Kimola?** We had to purchase historical X (formerly known as Twitter) data because it was from 2 years ago but that’s required in every tool I suppose. But we scraped the ecommerce reviews easily so that was unexpectedly good. **What problems is Kimola solving and how is that benefiting you?** Uploading data was very easy. The system generated themes automatically which was so good. We started the analysis and got the results easily. We generated pain points, expectations and motivations easily. ### 4. Great for customer experience, social media and insights teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Aykut . | Marketing Communication Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Kimola?** We’ve implemented Kimola to all of our customer feedback analysis systems to analyze social media conversations, surveys and call-center conversations. We tried 3 different tools at that time and the accuracy rate of thematic and sentiment analysis was way better than other tools. It was so easy to set up everything. Customer support is also very good at Kimola. They’ve done the onboarding, training for us. UX is also very good and the dashboard is easy to use. **What do you dislike about Kimola?** At that time, we needed more integrations but now they have it! **What problems is Kimola solving and how is that benefiting you?** We have many social media conversations and it was hard to analyze them thematically. We also have surveys so thematic analysis is very important to us. The accuracy of the analysis is very good and it also offers structured insights with LLM’s like pain points, customer journey etc so the whole system is built to benefit AI for customer experience and marketing. ### 5. Amazon software for thematic analysis with multi-labels **Rating:** 5.0/5.0 stars **Reviewed by:** Onur U. | İş Geliştirme ve Strateji, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Kimola?** As a consultancy firm, we used Kimola for one of our clients who wanted to better understand the pain points in their customer experience. Kimola proved to be an incredibly valuable tool in this process. It helped us analyze large volumes of customer feedback efficiently, identify recurring themes, and uncover actionable insights. One of the standout features was its ability to collect data from multiple sources — including scraping reviews from platforms like Amazon — which gave our client a comprehensive view of what their customers were saying across the web. The theme and sentiment analysis features were especially useful for highlighting areas where customers were facing challenges or expressing dissatisfaction. Overall, Kimola played a critical role in helping our client make data-driven improvements to their customer experience strategy. It’s a great solution for any business looking to better understand and respond to customer feedback at scale. **What do you dislike about Kimola?** I wanted to send surveys but it’s not available right now, maybe in the future? **What problems is Kimola solving and how is that benefiting you?** Analyzing themes with multilabels, multi-aspect sentiment for deep dive, analyzing pain points, generating usage motivations, personas and customer journey. Specifically customer journey was really good! ### 6. Best software for deep dive customer feedback analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Aycan . | Freelance social media director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Kimola?** Kimola makes it incredibly easy to understand customer feedback without any technical setup. The interface is intuitive, and the reports are very well structured — and themes are analyzed very accurately. Sentiment is very accurate too. It helped us identify themes and insights from thousands of comments quickly. The support team is also responsive and helpful whenever we need clarification. I especially appreciate the ability to upload our own data and get instant, AI-driven insights. Overall, Kimola is a great tool for research and customer experience teams that want to make sense of qualitative data efficiently. **What do you dislike about Kimola?** I wanted to email my report to myself again after changing a few things and they said it’s on the roadmap. **What problems is Kimola solving and how is that benefiting you?** The analysis that I was doing for social media conversations was so manual but I just uploaded it and analyzed it with Kimola easily. ### 7. Great for CX and Social Media Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Zeynep S. | Sr. Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Kimola?** We used Kimola to analyze social media comments and e-commerce feedback of one of our clients and their competitors. The setup was very easy; we just dragged and dropped our dataset, and it analyzed instantly. We didn't pre-train any labels before as we have used auto-classification. The sentiment analysis was very accurate and we didn't have to manually analyze anything. **What do you dislike about Kimola?** We first hit the data size limit to upload but we reached out to support and they increased the limit immediately. **What problems is Kimola solving and how is that benefiting you?** No manual analysis so it's very good. Creates a structured pain points list and feature requests list. Does multilabel classification and auto classification. No training data for analysis. ### 8. Amazing tool to analyze social media conversations and customer tickets, surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Arif Tuğberk A. | Call Center Operations Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Kimola?** We’ve been using Kimola for a year now and analyzing customer tickets and social media conversations. The summarizations are very good and sentiment analysis is very accurate. Thematic analysis is used by our CX teams and social media teams to enhance CX. It’s very easy to use, I use it every month. **What do you dislike about Kimola?** We have been using it for a year and I wish they also offered chatbot services. **What problems is Kimola solving and how is that benefiting you?** Analyzing more than 10.000 tickets and conversations on a monthly basis. Summarization is great. We also have PPT export to share with our directors. ### 9. A no-hassle and powerful research and analysis platform **Rating:** 4.5/5.0 stars **Reviewed by:** Demir C. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Kimola?** We’ve analyzed 5 different brand and product reviews from Trustpilot and Amazon with Kimola. It was super-easy to scrape reviews by pasting a link, auto-themes were very accurate and we loved the multi-label classification. It helped us analyze over 10.000+ reviews in 2-3 hours, and in the end we had executive summary, comparisons, pain points, feature requests even customer journey…. and exported as a powerpoint, pdf and excel… Everything that we needed in a customer research. For Amazon, it also got attributes from reviews like pack size and flavor which was something that we never seen in another tool. **What do you dislike about Kimola?** I wish we could send surveys to our CRM data and collect answers but that might be a whole different thing though, learned that I can export survey results to excel and upload to Kimola which is nice. **What problems is Kimola solving and how is that benefiting you?** Scraping reviews by pasting a link, analyzing themes automatically, comparing products easily... Also having pain points with a structured view was also great. ### 10. It provided an eye opening set of data about our potential customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Ismail O. P. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Kimola?** I loved that I can automatically classify customer feedback, scrape reviews from sources by only pasting links and analyze themes with multi-labels. The onboarding process was super easy and support was also great. Also creating interpretations such as buyer personas made everything easy and exporting reports to Powerpoint was super cool so I didn’t have to prepare the full report all by myself. The ready-made Powerpoint file saved us hours before the client presentation. The "Feature Requests" analysis about the competition was an incredible resource for our product development research. We have easily integrated that know-how to our process. Kimola is recently becoming my go-to tool during every market analysis. **What do you dislike about Kimola?** It would be great if I can customize Powerpoint slides by our corporate brand colors. **What problems is Kimola solving and how is that benefiting you?** When I do a market research for an existing or a new product, all the necessary user insight is out there, distributed among relevant platforms. Kimola Cognitive helps me to collect thousands of genuine user comments into one place and classify them both in terms of sentiment and main topic. It makes the insight development process much easier and reliable than a manual research. ### 11. I got what I needed and thought was impossible! **Rating:** 4.5/5.0 stars **Reviewed by:** Afşin K. | Co-Founder | Product Lead, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Kimola?** What I love is going thru loads of comments and content in forums and store pages, and getting all of them bundled and categorized and more importantly very very fast! It would have taken days or even weeks to use tools and bring all the insights together in one place for a coherent analysis. So, thanks for saving us loads of time. We needed help and support was always present to help us within a reasonable time-frame. **What do you dislike about Kimola?** I would have appreciated a better UI and especially you need to jump between many hoops to buy credits for our research. Also I would definitely love a pay as you go plan so I only pay for the work I need it to do, instead of a fixed monthly plan. **What problems is Kimola solving and how is that benefiting you?** It let's me check all competition products very fast and effectively. By going thru thousands of comments and pages of reviews about them. ### 12. Perfect for Deep Review Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Berkant K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Kimola?** The interface is easy to use for scraping data from most review platforms. The outputs are very useful and easy to build upon, which has helped me save hours of work and greatly increased my efficiency. **What do you dislike about Kimola?** The export outputs mainly consist of the raw data displayed on the panel. Incorporating more executive summaries and a dashboard-style presentation could add significant value. **What problems is Kimola solving and how is that benefiting you?** Quickly get an overview of clients' and competitors' digital reviews. ### 13. Best for Marketing Research and Data Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Shreyash S. | Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Kimola?** Komola Cognitive provide very accurate results for unstructured data like product reviews etc, better than any other present in the market. It doesn't require any previous training, which makes it super efficient. **What do you dislike about Kimola?** Well it is very much great but it's document can be improved, and it's onboard process can be more simpler for naive users. **What problems is Kimola solving and how is that benefiting you?** Our organization supplies goods to customers and it's is very much important for us to know about people's review, so manually analysis of data takes a lot for formatting, scraping. But Kimola makes it super easier and accurate in a very efficient pricing. Also we analyse competitors reviews so that we can provide products and services which they are lacking. ### 14. Make Feedback Analysis Easy with Kimola Cognitive **Rating:** 5.0/5.0 stars **Reviewed by:** Archita G. | Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Kimola?** Kimola Cognitive made it so easy to analyze training needs and course feedback. I could quickly see themes and make an action plan. The new feature that gives insights, and the filtering made everything even easier. **What do you dislike about Kimola?** Easy to use, and customer support is good. but need some UI interface updation. **What problems is Kimola solving and how is that benefiting you?** Kimola Cognitive solves the problem of analyzing customer feedback efficiently and It helps improve my customer needs better. ### 15. It is a great for ready-to-use Machine Learning models **Rating:** 5.0/5.0 stars **Reviewed by:** Ansuman D. | Key Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Kimola?** It is a great for ready-to-use Machine Learning models **What do you dislike about Kimola?** Nothing yet to see in the app it is great **What problems is Kimola solving and how is that benefiting you?** As a salesperson, Kimola Cognitive helps solve several key problems, making sales efforts more efficient and data-driven. ### 16. Kimola made it very easy to identify themes in survey feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Associate Director, Learning and Development, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Kimola?** I saved a lot of time and frustration by using the insights analysis for our training needs assessment and course feedback. It was easy to identify themes and develop an action plan. The newest enhancement of providing an insight analysis for each theme was exactly what was needed. Additionally, the filtering made analysis much easier as well. Kimola also provides great customer service. **What do you dislike about Kimola?** None. I look forward to the future enhancements and using Kimola again for other projects. **What problems is Kimola solving and how is that benefiting you?** We are a large organization and receive a lot of feedback through surveys. As a result, analyzing the date is extremely time-consuming. Kimola helped drastically reduce the time needed for analysis and increased the accuracy of the analysis. ### 17. Super User Friendly and Great Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Kimola?** I was creating a market feedback report through analysing all Tripadvisor and Google review for my company. I could not have analysed that quantity of data with Kimola's Cognitive product. Once I uploaded the excel files with all of the reviews it was super easy to look at the feedback on a macro scale. The Airset plugin made it very easy to scrape reviews. Overall this software made it extremely easy to complete the task at hand. Kimola's customer support was fantastic, considering I was only user for one month and I'm sure they have other uses spending much more, they were very responsive and ready to help with any query I might have. **What do you dislike about Kimola?** The Airset Generator plugin that scrapes reviews doesn't work after 1,000 reviews on Google, I did find other scrapers that worked better for Google reviews. The infinite scroll feature on Google reviews is the problem more than the plugin I believe. For Tripadvisor, the Airset plugin did not expand the reviews before scraping them so I did have to sit there and manually press "...more" on each page of review to expand them. **What problems is Kimola solving and how is that benefiting you?** I could analyse over 7,000 reviews for a specific business and draw customer feedback conclusions from that data. It saved me many many hours of manual analysis. ### 18. Kimola Cognitive Machine Learning Tool is a Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** ergin furkan e. | Sr. Social Media Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about Kimola?** I've been using the Kimola Cognitive Super Machine Learning Tool for a few weeks now, and it has truly transformed the way I work. The interface is user-friendly and intuitive, allowing me to easily analyze massive amounts of data without any technical expertise. The tool's machine learning capabilities are impressive - it quickly detects patterns, trends, and provides insightful recommendations. It has definitely saved me a lot of time and effort in my decision-making process. With its powerful algorithms, this tool unlocks valuable insights that I wouldn't have discovered otherwise. **What do you dislike about Kimola?** There may be more channels. It would be nice if there were more sales sites, especially in Turkey. **What problems is Kimola solving and how is that benefiting you?** With its advanced features and algorithms, extracting meaningful patterns from raw datasets has never been easier. Unlike other tools I've used in the past, Kimola provides robust support for preprocessing data as well as various model training options suited for different applications. ### 19. Excellent tool to extract and summarize customer reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Kapil G. | Founder & Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Kimola?** It is a very easy to use tool and learning path is smooth and quick. Tutorials are very helpful and so is User support. **What do you dislike about Kimola?** Still discovering, may discover some negatives as I use it further. **What problems is Kimola solving and how is that benefiting you?** It is very good at extracting customer reviews in a structured format from most of the major customer review websites, perhaps almost all of them. It has a number of analysis models which can be used to classify the customer reviews by sentiment and primary keywords/topics. ### 20. Excellent Platform to Analyze and Model Data **Rating:** 5.0/5.0 stars **Reviewed by:** Filipe S. | SEO Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Kimola?** Have enjoyed being able to create custom model, analyze a myriad of different data sets, and easily setup the analyses, as well as collection of data through airsets. **What do you dislike about Kimola?** It's early, so I think Kimola is only going to get better and add more pre-defined models, new AI features, and the ability to collect more types of data through their airsets. **What problems is Kimola solving and how is that benefiting you?** It helps me analyze volumes information, mostly reviews and text which have sentiment or particular patterns that are useful for marketing and the business side alike. ### 21. Perfect for starting to data models and anaylze **Rating:** 4.5/5.0 stars **Reviewed by:** mehmet u. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Kimola?** It's so easy to scrap your data and upload **What do you dislike about Kimola?** user onboarding phase can be explained a bit more detailed **What problems is Kimola solving and how is that benefiting you?** I wonder about my current company's google review analysis. Rather than building data algortihm structure, Kimolo does it in 5 mins. ### 22. Helpfull for Startup **Rating:** 5.0/5.0 stars **Reviewed by:** Abhijeet D. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Kimola?** It is pretty much helpful in today's high-end skilled generation since everyone is looking for an exciting and short tool that usually takes lesser time compared to other platforms **What do you dislike about Kimola?** The trial period of the Kimola Analytics is very less compare to other open source platforms, user should get enough time to explore the product first before finalising the decision to purchase or spent any money **What problems is Kimola solving and how is that benefiting you?** It helped me to track the user conversations across all the social media patforms, not only conversations it is also helped to track the user behaviours on the social media platforms ### 23. Gateway to the Future of Marketing Analytics **Rating:** 3.0/5.0 stars **Reviewed by:** Vibha K. | Vice President, Education and Professional Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Kimola?** It is developed considering the future and helps you work with an immense amount of potential prospect data. It is already being used by some of the prime companies in the market. The best part is the option to filter keywords even from the conversations. **What do you dislike about Kimola?** I haven't explored it so much to be able to dislike anything yet. May be in future, I may have some suggestions around improvisation. **What problems is Kimola solving and how is that benefiting you?** I evaluated it only to analyze it as a potential analytics tool for one of our clients. The business problem mainly was around increasing sales and devising marketing plans. ### 24. Models Gallery for analyzing different models the chrome extension makes getting the data super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jack H. | Founder and Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Kimola?** I like the models and the chrome extension for getting the data. It used to take me one tool to scrape the data then another to analyse the data but now with the models Im in heaven with it all in this one tool. **What do you dislike about Kimola?** Im a big fan its much easier to use and the UI/UX is smooth relative to its competitors I've used. **What problems is Kimola solving and how is that benefiting you?** Getting data and analyzing it. Now its a breeze. Its killed 2 subscriptions for me. - [View Kimola pricing details and edition comparison](https://www.g2.com/products/kimola/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+09%3A33%3A26+-0500&secure%5Bsession_id%5D=8b30c2c1-4dda-4dfd-8de9-b049af6cc3b7&secure%5Btoken%5D=299ccfae545b94720a6ee2a27aceb3317f8d7117d7766857b2797c5df2e37471&format=llm_user) ## Kimola Integrations - [Strapi](https://www.g2.com/products/strapi/reviews) ## Kimola Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Setup** - Integration - Maintenance - No-Code **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Data** - Security - Data Visualization **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification **Customization** - Pre-Built Parameterization - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization ## Top Kimola Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,209 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,017 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,980 reviews)