# Best Survey Software *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 541 ### Category Stats (May 2026) - **Average Rating**: 4.41/5 - **New Reviews This Quarter**: 803 - **Buyer Segments**: Small-Business 52% │ Mid-Market 38% │ Enterprise 11% - **Top Trending Product**: SurveyKing (+0.25) *Last updated: May 13, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 150,200+ Authentic Reviews - 541+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,506 reviews) | Real-time team survey and document collaboration | "—" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,193 reviews) | Fast survey creation and feedback reporting | "[Build with AI Makes Survey Creation Fast and Effortless](https://www.g2.com/survey_responses/surveymonkey-review-12696624)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (4,887 reviews) | Flexible forms with payments and workflows | "[Easy Form Sharing with Adopters/Fosters, Audit Trails, and Downloadable Spreadsheets](https://www.g2.com/survey_responses/jotform-review-12826165)" | | 4 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (456 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Practical Tool for Managing forms, Follow ups, and Daily Information Collection](https://www.g2.com/survey_responses/microsoft-forms-review-12786461)" | | 5 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (985 reviews) | CRM-connected customer feedback surveys | "[Clean, Beginner-Friendly Survey Creation That Makes Feedback Collection Easy](https://www.g2.com/survey_responses/zoho-survey-review-12752688)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (968 reviews) | Interactive lead and feedback forms | "[Powerful AI Surveys with Automation and Seamless Integrations](https://www.g2.com/survey_responses/typeform-review-12747374)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,505 reviews) | Suite-based survey and file workflows | "[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,126 reviews) | Advanced research surveys with branching | "[Reliable, Easy-to-Navigate Survey Platform with Strong Integrations and Helpful Insights](https://www.g2.com/survey_responses/questionpro-review-12814777)" | | 9 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,206 reviews) | Email campaigns with embedded feedback collection | "[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)" | | 10 | [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) | 4.4/5.0 (2,911 reviews) | Research-grade experience feedback analysis | "[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12806991)" | ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) ## Which Type of Survey Software Tools Are You Looking For? - [Survey Software](https://www.g2.com/categories/survey) *(current)* - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- **Sponsored** ### Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D10&secure%5Btoken%5D=5bfa6291fbbc050e18cae722c5075ed5a5bce4997f5aefe2d8af1222e2b422f9&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo) --- ## Buyer Guide: Key Questions for Choosing Survey Software Software ### What does Survey Software do? When I explain survey software, I frame it as a system that helps teams collect feedback from question creation through response analysis. These platforms bring survey building, templates, branding, question logic, distribution links, embedded forms, dashboards, and reports into one workflow. Instead of collecting feedback through scattered forms, emails, or manual tracking, teams can create cleaner respondent experiences, gather responses faster, and turn feedback from customers, employees, students, or researchers into usable data. ### Who uses Survey Software primarily? After I evaluated G2 reviewer roles and job titles, I found that Survey Software serves many teams: - **Marketing teams** gather customer feedback, campaign input, and audience insights. - **Product teams** collect user opinions and feature feedback. - **HR teams** run employee engagement and satisfaction surveys. - **Educational users** create quizzes, classroom forms, and academic feedback. - **Researchers and consultants** conduct market, client, and field studies. - **Administrators** manage templates, permissions, workflows, and integrations. - **Business owners** use results to guide decisions. ### Why do businesses use Survey Software? From the G2 reviewer patterns I evaluated, businesses use Survey Software because feedback work becomes difficult when teams rely on manual forms, scattered responses, or slow reporting. Users mention the need to gather opinions quickly, measure satisfaction, support research, and make decisions from structured response data. Common benefits include: - Faster survey creation through templates and intuitive builders. - Easier feedback collection across email, websites, mobile, and shared links. - Better analysis through dashboards, summaries, and responses. - Stronger collaboration for teams that create and review surveys. - More consistent customer, employee, event, and research programs. ### What types of Survey Software should I consider? From G2 reviewer descriptions, buyers should compare several product types: - **General survey builders** for quick questionnaires and feedback collection. - **Form-first platforms** for registrations, intake, payments, and operational data capture. - **Research-focused tools** for panels, advanced question logic, and analysis. - **Employee feedback platforms** for engagement, pulse surveys, and internal programs. - **Event and education tools** for live polling, quizzes, and participation. - **Field data tools** for mobile, offline, and geospatial collection needs. ### What are the core features to look for in Survey Software? When I break down G2 reviews for this category, I look closely at the themes users repeatedly mention: - Flexible question types, branching, and conditional logic that help create more relevant respondent experiences. - Custom branding, themes, and layout controls that help surveys feel polished and consistent with the organization's brand. - Dashboards, response summaries, and reporting tools that help teams understand feedback and share results more easily. - Integrations with productivity, CRM, marketing, and automation systems that help connect survey data to daily workflows. - Collaboration, sharing, permissions, and team management that help multiple stakeholders review, edit, and manage surveys together. - Mobile-friendly forms and dependable respondent access that help people complete surveys from different devices and locations. - Support resources for setup and survey design issues that help teams launch surveys with fewer delays. ### What trends are shaping Survey Software right now? From the G2 review patterns I evaluated, several trends stand out: - **AI-assisted survey building** is speeding up question creation, survey design, and response summarization. - **Respondent experience** is becoming a stronger priority as teams look for cleaner layouts, easier navigation, and higher completion rates. - **Advanced logic and personalization** are making surveys more targeted based on respondent answers, segments, or use cases. - **Workflow integrations** are connecting survey data with CRM, marketing, productivity, and automation systems. - **Mobile and offline collection** is expanding survey use cases for field teams, events, research, and operational feedback. - **Real-time reporting** is helping teams interpret responses faster and act on feedback sooner. ### How should I choose Survey Software? For me, the strongest Survey Software fit depends on audience, survey complexity, reporting needs, and connected workflows. I would prioritize products reviewers praise for ease of use, customization, dependable collection, useful reporting, and responsive support. I would also examine concerns around learning curve, advanced logic, plan limits, mobile depth, and integration quality before making a final choice. --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 45,506 **Why buyers love it?:** When I assessed Google Workspace’s G2 review data, the central signal was its value as a shared work hub where forms, files, email, chat, and meetings stay connected. Reviewers highlight real-time collaboration, familiar tools, easy sharing, and a single place for daily work across Docs, Sheets, Drive, Gmail, Meet, and Forms. The product reads as a practical survey option when feedback collection needs to live beside documents, classroom tasks, team communication, and lightweight analysis. Users also mention friction around shared Drive organization, file conversion, lower-tier feature limits, offline depth, and large Sheets workloads. ### What Do G2 Reviewers Say About Google Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Google Workspace, enjoying its seamless integration and user-friendly interface. - Users find that **team collaboration** is enhanced by Google Workspace's seamless integration and accessibility, boosting productivity. - Users appreciate the **seamless integration** of Google Workspace tools, enhancing efficiency and simplifying task management. - Users value the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for daily tasks. - Users value the **intuitive design** of Google Workspace, enabling seamless productivity and effortless task management. **Cons:** - Users are frustrated with **missing features** in Google Workspace, such as offline access and limited folder capabilities. - Users find the **limited features** of Google Workspace unsuitable for smaller offices and less complex needs. - Users find that Google Workspace is **lacking advanced features** compared to other platforms, limiting functionality for heavy users. - Users find the **lack of features** in Google Workspace limits customization and advanced functionality compared to competitors. - Users find the **limited customization** options frustrating, particularly in the calendar and Google Forms features. #### What Are Recent G2 Reviews of Google Workspace? **Rating:** 4.5/5.0 stars *— Sebastian P.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12854911) --- **"[Reliable Anywhere Access with Intuitive, Well-Integrated Google Apps](https://www.g2.com/survey_responses/google-workspace-review-12857874)"** **Rating:** 4.0/5.0 stars *— Salil S.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12857874) --- #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 10 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 8 comments, 2 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes ### 2. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,193 **Why buyers love it?:** Across SurveyMonkey’s G2 reviews, I found a clear emphasis on speed and approachability for survey creation. Reviewers highlight templates, easy setup, simple distribution, real-time analytics, visual reports, and AI-assisted summarization that help teams collect feedback with less manual work. I read the product as a strong fit for routine customer, employee, education, and market feedback where teams need structured responses and quick insight. Users also mention price sensitivity, distribution constraints, branding limits, and reporting flexibility as areas that can affect more advanced programs. ### What Do G2 Reviewers Say About SurveyMonkey? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** with SurveyMonkey, enabling quick and intuitive survey creation without technical skills. - Users value the **ease of creation** with SurveyMonkey, finding it user-friendly and fast for building surveys. - Users find SurveyMonkey **intuitive and user-friendly** , enabling easy survey creation and providing helpful clarifications. - Users appreciate the **simplicity and efficiency** of SurveyMonkey for creating and analyzing surveys effortlessly. - Users find SurveyMonkey to be very **easy to use** , ensuring effective feedback collection and insightful analysis. **Cons:** - Users find SurveyMonkey to be **expensive** , especially for necessary customizations and accessing features beyond the free plan. - Users find the **limitations of the free plan** restrict practical use and value, pushing them to upgrade quickly. - Users find SurveyMonkey's **survey issues** frustrating due to outdated workflows and limited customization options. - Users find the **limited features** in free and lower-tier plans restrict their ability to gain detailed insights. - Users find the **limited customization** options in SurveyMonkey frustrating, especially with advanced features restricted to paid plans. #### Key Features - Customer Service Channels - Survey Builder - Branding - Reporting & Analytics - Conditional Logic #### What Are Recent G2 Reviews of SurveyMonkey? **"[Build with AI Makes Survey Creation Fast and Effortless](https://www.g2.com/survey_responses/surveymonkey-review-12696624)"** **Rating:** 4.5/5.0 stars *— Chandra K.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12696624) --- **"[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)"** **Rating:** 4.5/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12831740) --- #### What Are G2 Users Discussing About SurveyMonkey? - [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) - 6 comments - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [What is SurveyMonkey?](https://www.g2.com/discussions/what-is-surveymonkey) - 2 comments, 1 upvote ### 3. [Jotform](https://www.g2.com/products/jotform/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,887 **Why buyers love it?:** My read of Jotform’s G2 feedback centered on form creation that extends beyond surveys into data capture, approvals, and payments. Reviewers highlight drag-and-drop setup, templates, field options, AI-assisted form creation, integrations, exports, and the ability to manage customer or internal information in one place. I found the product valuable when teams need surveys, registrations, service requests, subscriptions, and payment collection in the same form-building environment. Users also mention submission limits, free-plan constraints, advanced feature complexity, integration friction, and occasional issues with AI-assisted edits. ### What Do G2 Reviewers Say About Jotform? *AI-generated summary from verified user reviews* **Pros:** - Users find Jotform to be **extremely easy to use** , offering effective solutions for a variety of form needs. - Users appreciate Jotform for its **easy setup and user-friendly interface** , making client information collection seamless and efficient. - Users appreciate the **ease of creation** with Jotform, finding setup and publishing straightforward and efficient. - Users appreciate the **flexibility and creativity** of Jotform, effortlessly crafting tailored forms and enhancing data collection. - Users appreciate the **user-friendliness** of Jotform, highlighting its simplicity and ease of integration with other tools. **Cons:** - Users find Jotform's pricing **too expensive** , especially when transitioning to a paid version during budget constraints. - Users find the **missing features** in Jotform limit customization options and complicate integrations with other platforms. - Users experience **form issues** during creation, including navigation difficulties and challenges with sizing and special effects. - Users find **limited customization** options hinder their ability to fully integrate and brand Jotform as desired. - Users find **form design options limited** , seeking more features and better navigation for customization and sizing. #### Key Features - Integration APIs - Candidate Search - Candidate Evaluations - Survey Customization - Goal and Challenge Creation #### What Are Recent G2 Reviews of Jotform? **"[Easy Form Sharing with Adopters/Fosters, Audit Trails, and Downloadable Spreadsheets](https://www.g2.com/survey_responses/jotform-review-12826165)"** **Rating:** 5.0/5.0 stars *— Lisa B.* [Read full review](https://www.g2.com/survey_responses/jotform-review-12826165) --- **"[A Mighty, Intuitive Game-Changer—Fully Featured Even on the Free Plan](https://www.g2.com/survey_responses/jotform-review-12846731)"** **Rating:** 5.0/5.0 stars *— Craig G.* [Read full review](https://www.g2.com/survey_responses/jotform-review-12846731) --- #### What Are G2 Users Discussing About Jotform? - [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 upvote - [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes - [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform) ### 4. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 456 **Why buyers love it?:** Microsoft Forms showed me a consistent pattern in the review data: simple feedback collection inside an existing Microsoft environment. Reviewers highlight a clean form builder, fast sharing, real-time responses, automatic charts, multilingual support, notifications, and Microsoft suite integration. I read the product as a fit for teams that need quick surveys, quizzes, registrations, and feedback forms without a separate specialized survey stack. Users also mention limited design control, basic branding options, restricted question types, and less depth for complex survey logic. ### What Do G2 Reviewers Say About Microsoft Forms? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Microsoft Forms, appreciating its intuitive design and quick accessibility for all team members. - Users value the **simple and intuitive creation process** in Microsoft Forms, enhancing efficiency and collaboration effortlessly. - Users appreciate the **seamless integrations** of Microsoft Forms with other Microsoft tools, enhancing collaboration and productivity. - Users appreciate the **intuitive interface** of Microsoft Forms, making data collection and survey creation seamless and efficient. - Users appreciate the **ease of use** of Microsoft Forms, enabling efficient feedback collection and quick project adjustments. **Cons:** - Users find the **limited customization** options frustrating, as it leads to identical and poorly themed forms. - Users are disappointed by the **missing features** , such as limited customization and fewer question types compared to competitors. - Users note the **limited features** of Microsoft Forms, hindering customization and advanced functionality compared to other platforms. - Users find the **poor design** of Microsoft Forms limits functionality and customization, affecting overall user experience. - Users dislike the **limited integrations** of Microsoft Forms, restricting functionality with non-Microsoft applications. #### Key Features - Survey Builder - Branching/Skip Logic - BI Tools Integration - Conditional Logic - Embedded Forms #### What Are Recent G2 Reviews of Microsoft Forms? **"[Simple and Practical Tool for Managing forms, Follow ups, and Daily Information Collection](https://www.g2.com/survey_responses/microsoft-forms-review-12786461)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12786461) --- **"[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)"** **Rating:** 5.0/5.0 stars *— Dr. Shalini P.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12839124) --- #### What Are G2 Users Discussing About Microsoft Forms? - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments ### 5. [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 985 **Why buyers love it?:** Zoho Survey’s review data pointed me toward a straightforward tool for building and distributing feedback forms with minimal ramp time. Reviewers highlight drag-and-drop survey creation, question flexibility, logic, theme customization, real-time reports, email or SMS distribution, and connections to Zoho CRM and other tools. I found the product useful for customer feedback programs that need survey data tied back to sales or service context. Users also mention advanced feature limits, paid-plan requirements, support response concerns, and some integration or customization challenges. ### What Do G2 Reviewers Say About Zoho Survey? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Survey, thanks to its intuitive interface and customizable templates. - Users value the **easy, intuitive survey creation** process in Zoho Survey, allowing for quick and professional survey setup. - Users find Zoho Survey **easy and intuitive** , enabling quick setup and effective management of surveys effortlessly. - Users value the **simplicity and user-friendliness** of Zoho Survey, making survey creation effortlessly efficient. - Users appreciate the **helpful support and intuitive features** of Zoho Survey, making data collection effortless and effective. **Cons:** - Users note the **limited customization** options for survey design, restricting creativity and flexibility in their surveys. - Users often find the **user interface confusing** and dated, lacking modern design and intuitive features. - Users find the **limited features** of Zoho Survey restrict their ability to conduct advanced surveys effectively. - Users find the **limited data analysis** capabilities of Zoho Survey restrictive, lacking in-depth insights without additional tools. - Users feel the **outdated design** of Zoho Survey makes it appear generic and less visually appealing. #### Key Features - Survey Builder - Branching/Skip Logic - Reporting & Analytics - Adaptive Learning #### What Are Recent G2 Reviews of Zoho Survey? **"[Clean, Beginner-Friendly Survey Creation That Makes Feedback Collection Easy](https://www.g2.com/survey_responses/zoho-survey-review-12752688)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12752688) --- **"[Fast, Intuitive Survey Builder with Professional Templates](https://www.g2.com/survey_responses/zoho-survey-review-12718812)"** **Rating:** 5.0/5.0 stars *— Abhijit S.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12718812) --- #### What Are G2 Users Discussing About Zoho Survey? - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [What are the features of survey?](https://www.g2.com/discussions/zoho-survey-what-are-the-features-of-survey) - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote ### 6. [Typeform](https://www.g2.com/products/typeform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 968 **Why buyers love it?:** In Typeform’s G2 feedback, I saw the strongest signal around polished, interactive forms that feel easy for respondents to complete. Reviewers highlight quick survey setup, mobile-first form design, routing logic, localization, custom variables, integrations with marketing and CRM tools, and AI-assisted creation. I read the product as useful for lead qualification, event feedback, customer satisfaction, and quizzes where presentation quality and response flow matter. Users also mention higher-plan feature access, limited pop-up customization, response organization effort, load delays, and cost concerns. ### What Do G2 Reviewers Say About Typeform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** with Typeform, appreciating its straightforward interface and intuitive logic structure. - Users love the **intuitive design** of Typeform, which enhances user experience and increases response rates. - Users love the **conversational format** of Typeform, enhancing engagement and making forms feel personalized and interactive. - Users love the **seamless integrations** of Typeform, enhancing functionality with tools like Google Sheets and HubSpot. - Users appreciate the **ease of creation** with Typeform, enabling intuitive design and efficient form building for all skill levels. **Cons:** - Users find Typeform **too expensive** , especially with many features restricted by paywalls and submission limits. - Users find **limited customization** frustrating, as it requires significant effort to achieve a polished, professional appearance. - Users express frustration with **limited features** in Typeform, especially regarding data handling and export options as they scale. - Users find that Typeform is **missing essential features** like advanced reporting and bulk data tools, impacting usability. - Users face **integration issues** and limited functionality at higher scales, impacting usability and reporting capabilities. #### Key Features - Features - Mobile - Forms - Question Types - Branching/Skip Logic #### What Are Recent G2 Reviews of Typeform? **"[Powerful AI Surveys with Automation and Seamless Integrations](https://www.g2.com/survey_responses/typeform-review-12747374)"** **Rating:** 5.0/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12747374) --- **"[imple and Professional Platform for Forms and Data Collection](https://www.g2.com/survey_responses/typeform-review-12799700)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12799700) --- #### What Are G2 Users Discussing About Typeform? - [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) - 1 comment - [Is Typeform secure?](https://www.g2.com/discussions/is-typeform-secure) - 1 comment - [What is included in Typeform free plan?](https://www.g2.com/discussions/what-is-included-in-typeform-free-plan) - 1 comment ### 7. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,505 **Why buyers love it?:** When I evaluated Microsoft 365’s review data, the clearest theme was productivity breadth rather than standalone survey depth. Reviewers highlight familiar Office apps, OneDrive file access, real-time sync, Forms, Teams, Outlook, Power BI, and Copilot-supported work across communication and reporting. I saw the survey fit where feedback collection is part of a broader Microsoft-based workflow that also needs documents, email, storage, and analysis. Users also mention subscription cost, layout changes, feature volume, internet dependency, and system heaviness as factors that can slow adoption. ### What Do G2 Reviewers Say About Microsoft 365? *AI-generated summary from verified user reviews* **Pros:** - Users find Microsoft 365 to be incredibly **easy to use** , enabling seamless collaboration and access from any device. - Users appreciate the **seamless collaboration** in Microsoft 365, enhancing teamwork and productivity across various applications. - Users love the **seamless integration** with Microsoft apps and easy accessibility, enhancing collaboration and communication. - Users value the **seamless integrations** within Microsoft 365, enhancing accessibility and collaboration across all applications. - Users value the **seamless integration** of Microsoft 365 apps, enhancing accessibility and collaboration across platforms. **Cons:** - Users find Microsoft 365's **subscription cost** to be quite high compared to free alternatives like Google Workspace. - Users face **missing features** and frustrating updates in Microsoft 365, impacting workflow and accessibility for small teams. - Users often face a **daunting learning curve** with Microsoft 365, making it challenging for non-technical individuals. - Users express frustration over **limited features** , often experiencing slow performance and costly upgrades for essential functionality. - Users find Microsoft 365 **lacking features** due to frequent updates and limitations on basic functionalities for small teams. #### What Are Recent G2 Reviews of Microsoft 365? **"[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)"** **Rating:** 5.0/5.0 stars *— Diksha D.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12849292) --- **"[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)"** **Rating:** 5.0/5.0 stars *— Megh P.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12834956) --- #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment ### 8. [QuestionPro](https://www.g2.com/products/questionpro/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,126 **Why buyers love it?:** QuestionPro’s G2 reviews signaled to me a platform aimed at more structured research than basic form collection. Reviewers highlight advanced survey logic, branching, panel management, file uploads, GDPR-aware data collection, analytics, reporting, security controls, and support for complex academic, healthcare, and market research needs. I read the product as a fit when teams need targeted studies with many question types, compliance considerations, and centralized insight workflows. Users also mention a busy interface, rigid chart output, niche logic setup complexity, pricing fit, and the need for guidance on advanced configurations. ### What Do G2 Reviewers Say About QuestionPro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of QuestionPro, finding it intuitive and straightforward for data management. - Users value the **excellent customer service** of QuestionPro, enhancing their experience with responsive and helpful support. - Users find QuestionPro to be **intuitive and user-friendly** , making navigation and feature application seamless. - Users value the **excellent customer support** from QuestionPro, noting the team's responsiveness and helpfulness in navigating the platform. - Users value the **ease of creation** with QuestionPro, enabling quick and user-friendly survey design. **Cons:** - Users find the **limited number of available surveys** on QuestionPro restricts its overall utility and effectiveness. - Users warn of a **steep learning curve** with QuestionPro's advanced features, slowing initial navigation and collaboration. - Users find QuestionPro's pricing to be **expensive** , with sudden increases and higher costs than necessary for their needs. - Users find **limited customization** options in QuestionPro, affecting the design of surveys and emails significantly. - Users find the interface somewhat **not intuitive** , leading to confusion in navigation and functionality. #### Key Features - Survey Builder - Branching/Skip Logic - Reporting & Analytics - Adaptive Learning #### What Are Recent G2 Reviews of QuestionPro? **"[It Makes Health Surveys and Feedback Work More Organized](https://www.g2.com/survey_responses/questionpro-review-12819765)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12819765) --- **"[Reliable, Easy-to-Navigate Survey Platform with Strong Integrations and Helpful Insights](https://www.g2.com/survey_responses/questionpro-review-12814777)"** **Rating:** 4.0/5.0 stars *— Living A.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12814777) --- #### What Are G2 Users Discussing About QuestionPro? - [What is QuestionPro used for?](https://www.g2.com/discussions/what-is-questionpro-used-for) - 1 comment ### 9. [Constant Contact](https://www.g2.com/products/constant-contact/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,206 **Why buyers love it?:** Constant Contact’s review data framed surveys for me as part of a broader communication and marketing workflow. Reviewers highlight email templates, campaign scheduling, list management, mobile previews, deliverability support, automation, social publishing, analytics, and survey tools that help collect feedback from an existing audience. I saw the product as useful when surveys need to connect with newsletters, clinic updates, promotions, or customer communications rather than stand alone as research instruments. Users also mention editor rigidity, slower UI moments, higher-tier feature access, segmentation limits, and cost concerns. ### What Do G2 Reviewers Say About Constant Contact? *AI-generated summary from verified user reviews* **Pros:** - Users find **Constant Contact easy to use** , appreciating its intuitive campaign creation and scheduling features. - Users value the **easy creation of campaigns** on Constant Contact, allowing for efficient engagement with customers. - Users value the **user-friendly email builder** of Constant Contact, enhancing their email marketing experience for small businesses. - Users value the **ease of creating consistent newsletters and engaging social media posts** with Constant Contact's versatile tools. - Users value the **helpful customer support** of Constant Contact, ensuring quick solutions whenever needed. **Cons:** - Users find the **missing features** in Constant Contact hinder usability and lead to frustration with the service. - Users criticize the **limited customization** options in Constant Contact, finding it restrictive for their design needs. - Users find **Constant Contact's limited features** not tailored to their needs, leading to perceived cost inefficiency. - Users find the **limited templates** and designs restrictive, impacting creativity and user experience in Constant Contact. - Users find **layout issues** with Constant Contact, causing confusion in navigation and inconsistent tool placement. #### Key Features - CRM Integration - Email and Mobile Preview - Social Functionality - Rich Media Capabilties - Performance and Reliability #### What Are Recent G2 Reviews of Constant Contact? **"[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)"** **Rating:** 5.0/5.0 stars *— Charles J.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12722795) --- **"[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)"** **Rating:** 4.5/5.0 stars *— Olga Z.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182) --- #### What Are G2 Users Discussing About Constant Contact? - [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments ### 10. [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,911 **Why buyers love it?:** Qualtrics Strategy & Research stood out to me in the review data for flexible survey design paired with deeper analysis. Reviewers highlight advanced analytics, survey logic, automation, trigger-based workflows, AI sentiment analysis, dashboards, and the ability to collect experience data across customer, product, and research programs. I read the product as a fit for teams that need systematic feedback capture and insight development for strategic decisions. Users also mention dashboard navigation friction, feature complexity, training needs, advanced module cost, and occasional limits in chart refinement. ### What Do G2 Reviewers Say About Qualtrics Strategy & Research? *AI-generated summary from verified user reviews* **Pros:** - Users find **Qualtrics easy to use** , thanks to its intuitive features for creating sophisticated surveys and automated workflows. - Users appreciate the **ease of creating sophisticated surveys** with Qualtrics, thanks to its versatile features and seamless workflows. - Users appreciate the **sophisticated survey-building features** of Qualtrics, enabling effortless data management and insightful reporting. - Users value the **intuitive design** of Qualtrics, making survey creation and updates seamless and efficient. - Users appreciate the **ease of creation** with Qualtrics, enabling quick survey development and customization for diverse needs. **Cons:** - Users find the **survey sharing limitations** frustrating, as recent updates restrict access to only Qualtrics account holders. - Users find **survey limitations** frustrating, mentioning a lack of interactivity and customization options affecting engagement. - Users note a **steep learning curve** in survey design, finding the platform unintuitive and challenging to navigate. - Users express frustration with the **limited customization** in Qualtrics, making it challenging to tailor surveys to specific needs. - Users find **pricing issues** with Qualtrics Strategy & Research, noting it is expensive with limited payment flexibility. #### Key Features - Survey - Survey Builder - Branching/Skip Logic - Reporting & Analytics - Comparison #### What Are Recent G2 Reviews of Qualtrics Strategy & Research? **"[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12806991)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12806991) --- **"[Intuitive Surveys, Results can be difficult to view](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12705973)"** **Rating:** 4.0/5.0 stars *— Emily H.* [Read full review](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12705973) --- #### What Are G2 Users Discussing About Qualtrics Strategy & Research? - [How are organizations utilizing Qualtrics CoreXM to gather and analyze customer experience data?](https://www.g2.com/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment - [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes - [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote ### 11. [Leapsome](https://www.g2.com/products/leapsome/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 2,359 **Why buyers love it?:** Leapsome’s G2 reviews pointed me to survey use inside a broader people-management workflow. Reviewers highlight ease of use, clean dashboards, anonymous internal surveys, peer and self reviews, praise, feedback, task visibility, and simple forms for company communication. I saw the product as useful when survey feedback connects directly to performance cycles, employee engagement, and internal development processes. Users also mention difficulty finding specific tabs, notification issues, limited customization, LMS gaps, and an initial sense of platform complexity for new users. ### What Do G2 Reviewers Say About Leapsome? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **intuitive interface** of Leapsome, making performance management and feedback feel seamless and accessible. - Users appreciate the **instant feedback feature** of Leapsome, enhancing collaboration and goal visibility across the company. - Users appreciate the **intuitive interface** of Leapsome, enjoying the seamless connection of performance management features. - Users appreciate the **user-friendly interface** of Leapsome, making it easy to set up and track career growth. - Users value the **seamless integration** of performance management tools in Leapsome, enhancing productivity and feedback sharing. **Cons:** - Users find **missing features** like platform integration and navigation improvements hinder overall usability in Leapsome. - Users find the **learning curve challenging** , particularly during initial setup and navigating various modules like goal setting. - Users find **navigation difficult** in Leapsome, especially when switching between modules like feedback and reviews. - Users find Leapsome's interface **not intuitive** , with a steep learning curve making navigation difficult at times. - Users find the **feedback overlay cumbersome** and suggest improvements for clarity and customization in Leapsome's interface. #### Key Features - Performance - Reporting & Dashboards - Content Delivery and Tracking - Confidence Levels - Action Item Creation #### What Are Recent G2 Reviews of Leapsome? **"[Effortless 1:1 Prep with Real-Time Updates and Slack Praise Visibility](https://www.g2.com/survey_responses/leapsome-review-12658546)"** **Rating:** 4.5/5.0 stars *— Alan O.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-12658546) --- **"[Simplifying Goal Tracking and Peer Feedback Discussions](https://www.g2.com/survey_responses/leapsome-review-12791379)"** **Rating:** 5.0/5.0 stars *— VINAY P.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-12791379) --- #### What Are G2 Users Discussing About Leapsome? - [I'm having difficulty setting up performance reviews in Leapsome. Any tips for a new user?](https://www.g2.com/discussions/i-m-having-difficulty-setting-up-performance-reviews-in-leapsome-any-tips-for-a-new-user) ### 12. [Mentimeter](https://www.g2.com/products/mentimeter/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 788 **Why buyers love it?:** Mentimeter’s review data made its real-time audience use case especially clear to me. Reviewers highlight polls, quizzes, word clouds, anonymous responses, interactive slides, participant access, and strong engagement in classes, workshops, meetings, and events. I read the product as a fit when survey questions need to happen live and support discussion during a presentation or facilitated session. Users also mention free-plan limits, design customization limits, reliance on stable internet, and gaps in more advanced quiz or gamification options. ### What Do G2 Reviewers Say About Mentimeter? *AI-generated summary from verified user reviews* **Pros:** - Users find Mentimeter to be a **user-friendly platform** that enhances interactivity and engagement in presentations and surveys. - Users enjoy the **engaging features** of Mentimeter, which enhance interaction and participation in presentations and workshops. - Users appreciate the **interactive engagement** of Mentimeter, boosting participation and making presentations fun and effective. - Users love the **fun and interactive experience** of Mentimeter, making presentations engaging and enjoyable for all participants. - Users appreciate the **easy interactions** in Mentimeter presentations, enhancing engagement and participation seamlessly for all involved. **Cons:** - Users find Mentimeter's **limited customization options** restrictive, especially for advanced features locked behind the paid version. - Users find Mentimeter lacks **important features** , such as advanced functionalities and options for data export in the free version. - Users find the **PowerPoint integration glitchy** and note issues with losing animations when importing presentations. - Users often experience **PowerPoint integration issues** , affecting the overall functionality and quality of their presentations. - Users find the **limited features** of Mentimeter restrictive, especially for advanced customization and integration needs. #### What Are Recent G2 Reviews of Mentimeter? **"[Straightforward, Interactive Presentations with Real-Time Feedback](https://www.g2.com/survey_responses/mentimeter-review-12833920)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12833920) --- **"[very useful for Interactive Presentations, Surveys and Audience Feedback](https://www.g2.com/survey_responses/mentimeter-review-12803919)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12803919) --- #### What Are G2 Users Discussing About Mentimeter? - [What do you like most about Mentimeter for audience engagement, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-mentimeter-for-audience-engagement-and-what-improvements-would-you-suggest) - [Is Mentimeter a software?](https://www.g2.com/discussions/is-mentimeter-a-software) - [Why is Mentimeter good?](https://www.g2.com/discussions/why-is-mentimeter-good) - 1 comment ### 13. [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,284 **Why buyers love it?:** For G2 Marketing Solutions, I saw the review data emphasize ease of participation and the value of software feedback as a decision input. Reviewers highlight an easy interface, simple setup, review and survey workflows, AI assistance, templates, software comparison, and the ability to gather opinions that help buyers evaluate products. I read the product as relevant when teams want to collect, organize, and activate customer voice around software reputation and market presence. Users also mention generic questions, email volume, AI response preferences, interface density, and review verification friction. ### What Do G2 Reviewers Say About G2 Marketing Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of G2 Marketing Solutions, enjoying simple processes for sharing experiences effectively. - Users value the **authenticity** of G2 Marketing Solutions, trusting real reviews from genuine clients for informed decisions. - Users highly value G2.com for its **user-friendly interface** and credible, genuine reviews from real users. - Users value G2 Marketing Solutions for its **trustworthy reviews** that help inform their product decisions effectively. - Users value the **authentic reviews** on G2 Marketing Solutions, which provide reliable insights into various software and technologies. **Cons:** - Users find the **inconsistent review approval process** confusing, impacting the reliability of feedback on G2 Marketing Solutions. - Users warn about **biased reviews** on G2, as opinions may be outdated or influenced, complicating decision-making. - Users express concerns over the **lack of clarity** in G2 Marketing Solutions, affecting insights and review approval processes. - Users find the **time-consuming review process** on G2 Marketing Solutions can be tedious and lengthy. - Users find the **confusing interface** and unclear processes hinder their ability to use G2 Marketing Solutions effectively. #### Key Features - Customer Feedback - Revenue Reporting - Social Networks Monitoring - Contact Data Availability - Integrations #### What Are Recent G2 Reviews of G2 Marketing Solutions? **"[Great platform for B2b reviews and buyer incentive data](https://www.g2.com/survey_responses/g2-marketing-solutions-review-7062945)"** **Rating:** 5.0/5.0 stars *— Niels L.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-7062945) --- **"[Builds Trust and Visibility with Authentic Reviews and Buyer Intent Data](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12793251)"** **Rating:** 5.0/5.0 stars *— Atharva Z.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12793251) --- #### What Are G2 Users Discussing About G2 Marketing Solutions? - [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes - [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes - [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes ### 14. [Matter](https://www.g2.com/products/matter-app/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,182 **Product Description:** Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture ### What Do G2 Reviewers Say About Matter? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless recognition integration** of Matter, fostering a culture of appreciation and active participation. - Users appreciate the **simple yet powerful tool** of Matter, enhancing team engagement through recognition and feedback. - Users value the **seamless employee recognition** process in Matter, enhancing team morale and communication effortlessly. - Users value the **accessible peer recognition** features of Matter, enhancing team culture and celebrating achievements together. - Users find Matter's **ease of use** exceptional, facilitating seamless integration and active participation in team recognition. **Cons:** - Users find the **limited options** for gifting coins and personalizations to be overly restrictive for effective recognition. - Users desire **more customization options** for kudos cards to enhance creativity and better meet their needs. - Users are overwhelmed by **excessive notifications** , making it hard to manage and turn them off effectively. - Users find the **coin limitations** frustrating, noting the scarcity and lack of broader redemption options outside the US. - Users find the **annoying distractions** from automatic notices cluttering channels can be frustrating at times. #### What Are Recent G2 Reviews of Matter? **"[People will work more for praise, than a raise!](https://www.g2.com/survey_responses/matter-review-8332935)"** **Rating:** 5.0/5.0 stars *— Amanda G.* [Read full review](https://www.g2.com/survey_responses/matter-review-8332935) --- **"[Effortless Recognition & Reward, Perfect for Remote Teams](https://www.g2.com/survey_responses/matter-review-11181672)"** **Rating:** 4.5/5.0 stars *— Bennie V.* [Read full review](https://www.g2.com/survey_responses/matter-review-11181672) --- ### 15. [Userpilot](https://www.g2.com/products/userpilot/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 982 **Why buyers love it?:** Userpilot’s G2 feedback centered my evaluation on product teams that want to connect user feedback with in-app behavior. Reviewers highlight in-app surveys, onboarding flows, tooltips, checklists, product analytics, dashboards, session insight, segmentation, and direct user communication without heavy engineering dependency. I found the product useful when survey data needs to guide product adoption, feature usage, and customer education inside a software experience. Users also mention dashboard customization limits, report-sharing gaps, temporary recording access, survey export issues, and potential complexity from the breadth of features. ### What Do G2 Reviewers Say About Userpilot? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **intuitive ease of use** of Userpilot, appreciating its straightforward interface and helpful support. - Users find Userpilot to be **intuitive and easy to use** , enhancing their ability to create user journeys effortlessly. - Users value the **easy setup** of Userpilot, enabling smooth onboarding and effective user engagement without technical hassle. - Users appreciate the **dedicated customer support** from UserPilot, enhancing their experience and addressing diverse needs efficiently. - Users value the **helpful usability** and dedicated support from Userpilot, enhancing customer interactions and insights. **Cons:** - Users face a **steep learning curve** , requiring significant time to navigate and utilize all features effectively. - Users experience a **steep learning curve** with Userpilot, feeling overwhelmed by its extensive features initially. - Users note **limited customization** options in Userpilot, hindering user group flexibility and survey triggering capabilities. - Users find the **reporting complexity** in Userpilot challenging, alongside potential limitations in features and customization. - Users find Userpilot **expensive** , especially for startups, as costs increase with user and event volume. #### Key Features - Survey Implementation - User Segmentation - Account-Level Analytics - Survey Builder - Branching/Skip Logic #### What Are Recent G2 Reviews of Userpilot? **"[Ease of Use and Incredible Support](https://www.g2.com/survey_responses/userpilot-review-12607367)"** **Rating:** 5.0/5.0 stars *— Karla C.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12607367) --- **"[Actionable In-Product Feedback Right When It Matters](https://www.g2.com/survey_responses/userpilot-review-12841970)"** **Rating:** 5.0/5.0 stars *— Magdalena P.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12841970) --- #### What Are G2 Users Discussing About Userpilot? - [What is Userpilot used for?](https://www.g2.com/discussions/what-is-userpilot-used-for) ### 16. [Delighted](https://www.g2.com/products/delighted/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 59 **Why buyers love it?:** What stood out to me in Delighted’s G2 feedback was how often reviewers connect simple survey creation with fast feedback visibility. Reviewers highlight an intuitive interface, quick survey setup, templates, multiple distribution options, Slack integration, customer categorization, and dashboards that make NPS or CSAT results easier to monitor. I read the product as a strong fit for teams that want short customer feedback surveys with reporting that stakeholders can understand without heavy configuration. Users also mention limits around advanced reporting, integrations, web survey customization, direct response workflows, and occasional downtime. #### What Are Recent G2 Reviews of Delighted? **"[Delighted is amazing.](https://www.g2.com/survey_responses/delighted-review-9782860)"** **Rating:** 5.0/5.0 stars *— Anna G.* [Read full review](https://www.g2.com/survey_responses/delighted-review-9782860) --- **"[Very VERY intuitive 👏](https://www.g2.com/survey_responses/delighted-review-6697443)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/delighted-review-6697443) --- #### What Are G2 Users Discussing About Delighted? - [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment - [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted) - [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do) ### 17. [SurveyMars](https://www.g2.com/products/surveymars/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 120 **Product Description:** SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no credit card required. ### What Do G2 Reviewers Say About SurveyMars? *AI-generated summary from verified user reviews* **Pros:** - Users find it incredibly easy to create surveys with **varied question types and helpful AI hints** on SurveyMars. - Users appreciate the **simple and fast setup** of SurveyMars, making survey creation and data analysis efficient and straightforward. - Users love the **simple and fast survey creation** in SurveyMars, allowing quick feedback collection without needing technical skills. - Users find SurveyMars **incredibly user-friendly** , allowing even non-technical teams to efficiently create and send surveys. - Users praise the **easy setup** of SurveyMars, enabling immediate survey creation without complicated onboarding processes. **Cons:** - Users desire **more advanced customization options** in SurveyMars for enhanced survey design flexibility. - Users find the **limited data analysis capabilities** of SurveyMars restrictive for comprehensive audience segmentation and reporting. - Users report **export limitations** and **mobile formatting issues** that hinder efficient survey experiences and data handling. - Users point out the **missing advanced security and customization features** , limiting suitability for sensitive enterprise surveys. - Users find the **poor visualization** in SurveyMars limits data analysis and sharing of insights effectively. #### What Are Recent G2 Reviews of SurveyMars? **"[User-Friendly Surveys with Powerful Analytics, AI Templates, and Integrations](https://www.g2.com/survey_responses/surveymars-review-12760624)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12760624) --- **"[Fast, Organized Healthcare Surveys with Helpful AI Question Generation](https://www.g2.com/survey_responses/surveymars-review-12782471)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12782471) --- ### 18. [Tally](https://www.g2.com/products/tally-forms-tally/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 127 **Product Description:** Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part? You get unlimited forms and submissions for free. 💨 As simple as it gets: Tally is the intuitive form builder you’ve been searching for. Just type and build any type of form in seconds.
 🆓 Unlimited submissions for free: Say goodbye to paywalls. With Tally, you can create unlimited forms and collect unlimited submissions at no cost, as long as you follow our fair usage guidelines.
 💬 Exceptional customer support: At Tally, our users come first. As an independent company, we build in public with a roadmap shaped by your feedback and provide fast, responsive support. ### What Do G2 Reviewers Say About Tally? *AI-generated summary from verified user reviews* **Pros:** - Users find Tally to be **highly user-friendly** , enabling quick form creation and seamless integration without the need for setup. - Users find Tally's **easy setup** remarkably user-friendly, enabling seamless integration into their workflows without confusion. - Users value the **seamless integrations** of Tally, enhancing their workflow with CRM systems effortlessly. - Users appreciate the **simplicity and speed** of Tally, enabling easy form creation without any hassle. - Users praise Tally's **exceptional customer support** , highlighting its helpfulness and quick solutions to any issues that arise. **Cons:** - Users find the **learning curve steep** , feeling overwhelmed by complexity and requiring trial and error to understand. - Users find Tally lacking **essential features** like version history and integration options, which limits its functionality. - Users find Tally's **customization options limited** , wishing for more design flexibility and built-in styling methods. - Users experience **form issues** with Tally, including clunky currency changes and mobile compatibility problems. - Users experience **layout issues** with Tally, struggling with mobile scaling and limited built-in styling options. #### What Are Recent G2 Reviews of Tally? **"[Fast, Minimalist Form Builder with Polished Results, Plus Unlimited Free Forms](https://www.g2.com/survey_responses/tally-review-12703783)"** **Rating:** 5.0/5.0 stars *— Jatin B.* [Read full review](https://www.g2.com/survey_responses/tally-review-12703783) --- **"[Simple on the Surface, Powerful Under the Hood — and Outstanding Support](https://www.g2.com/survey_responses/tally-review-12721769)"** **Rating:** 5.0/5.0 stars *— Yannick P.* [Read full review](https://www.g2.com/survey_responses/tally-review-12721769) --- ### 19. [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 60 **Product Description:** ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. ### What Do G2 Reviewers Say About ArcGIS Survey123? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ArcGIS Survey123, enabling efficient data collection even in challenging environments. - Users value the **efficiency** of ArcGIS Survey123 for seamless data collection and integration with GIS tools. - Users value the **customization options** in ArcGIS Survey123, enabling tailored form designs for diverse data collection needs. - Users value the **easy integrations** of ArcGIS Survey123, enhancing data flow within the ArcGIS ecosystem for better analysis. - Users appreciate the **streamlined setup** of ArcGIS Survey123, making form creation and data collection quick and efficient. **Cons:** - Users often find the **complexity of designing advanced forms** in ArcGIS Survey123 to be frustrating and time-consuming. - Users feel that there is **limited customization** for complex surveys, restricting advanced features and dynamic design. - Users find the **limited features** of Survey123 restrict their ability to create more complex and dynamic surveys. - Users experience **survey issues** with slow load times, bugs, and integration challenges that hinder productivity and efficiency. - Users experience **upload issues** with ArcGIS Survey123, including slow loads and frustrating bugs that affect productivity. #### What Are Recent G2 Reviews of ArcGIS Survey123? **"[Reliable Tool for Easy Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)"** **Rating:** 5.0/5.0 stars *— Emina d.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540) --- **"[Form-Based Surveys with Powerful Offline Sync for Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)"** **Rating:** 5.0/5.0 stars *— Dhawood Gani N.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371) --- #### What Are G2 Users Discussing About ArcGIS Survey123? - [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote - [What's new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote - [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) - 2 comments ### 20. [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 3,854 **Product Description:** 🚀 Assembly: Modern Employee Recognition That Drives Retention, Culture, and ROI Assembly is an employee recognition and engagement platform that helps HR teams build high-performing, connected cultures. Designed for hybrid and remote teams, Assembly makes it easy for peers and managers to celebrate everyday wins, milestones, and company values — boosting morale and reducing turnover. 🌟 Peer & Manager Recognition Enable continuous appreciation across your organization. Employees can easily recognize peers, while managers drive impact with structured awards and multi-level approval workflows. 🎉 Automated Celebrations Never miss a birthday, work anniversary, or new hire welcome. Assembly automates milestone celebrations, so no one feels forgotten — even in distributed teams. 🎁 Flexible Rewards Catalog Offer digital gift cards, meaningful experiences, charitable donations, branded swag, and even Amazon rewards. Tailor your catalog to global and local preferences. 🏆 Awards, 📣 Announcements & 🎯 Challenges Celebrate excellence with formal awards, keep teams aligned with timely announcements, and spark engagement with fun, gamified challenges that build energy, participation, and shared purpose. ✍️ AI-Generated Recognition Messages Make giving recognition easier with our AI-powered assistant. Employees get help crafting personalized, authentic, and values-aligned messages that resonate. 🧠 AI-Powered Insights with DoraAI Use DoraAI to uncover recognition trends, engagement gaps, and cultural health across your company. Get instant answers, smart recommendations, and beautiful data visualizations. 📊 Manager Dashboards & Notifications Managers get proactive alerts when team members are recognized or celebrated, plus insights into team engagement, participation, and recognition patterns. 🖼️ Custom Branding Customize logos, colors, email templates, core values, and reward types to align with your brand identity and culture — no generic experience here. 🌍 Multilingual Support Foster global participation with localized experiences for international and distributed teams. 💎 Premium Customer Support Get fast, expert onboarding and dedicated support to ensure your program is successful from day one. ### What Do G2 Reviewers Say About Assembly by Quantum Workplace? *AI-generated summary from verified user reviews* **Pros:** - Users value the **quick recognition rewards** from Assembly, enhancing team bonding and workplace culture remarkably. - Users love the **ease of use** of Assembly, enjoying quick searches and instant processes for a user-friendly experience. - Users value the **fast rewards and appreciation sharing** features, enhancing morale and fostering a supportive environment. - Users appreciate the **instant process of redeeming rewards** , enhancing team morale and personal recognition among coworkers. - Users appreciate the **ease of peer recognition** in Assembly, enhancing team morale and aligning with company values. **Cons:** - Users note the **limited options** for emojis, trophies, and payment methods, which may hinder the experience. - Users find the **reward limitations** restrictive, wishing for higher caps on stars and trophies per person. - Users find the **limited points system** challenging, as rewards require significantly more points than expected. - Users find the **interface not user-friendly** , making navigation a bit confusing despite recent improvements. - Users find the **navigation confusing** , encountering difficulties with the interface and Slack registration process. #### What Are Recent G2 Reviews of Assembly by Quantum Workplace? **"[A Fun Way to Show Appreciation to Your Teammates](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12846090)"** **Rating:** 5.0/5.0 stars *— Stephanie H.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12846090) --- **"[Assembly Makes Recognition Effortless and Meaningful](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12813226)"** **Rating:** 5.0/5.0 stars *— Dani L.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12813226) --- #### What Are G2 Users Discussing About Assembly by Quantum Workplace? - [What is the importance of employee recognition?](https://www.g2.com/discussions/what-is-the-importance-of-employee-recognition) - [How do you motivate employees with recognition?](https://www.g2.com/discussions/how-do-you-motivate-employees-with-recognition) - [Which is the purpose of the assembly website and slack integration?](https://www.g2.com/discussions/assembly-which-is-the-purpose-of-the-assembly-website-and-slack-integration) ### 21. [Vevox](https://www.g2.com/products/vevox/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 432 **Product Description:** Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App or integrations to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier, or more inclusive. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun! ### What Do G2 Reviewers Say About Vevox? *AI-generated summary from verified user reviews* **Pros:** - Users find Vevox to be **super easy to use** , enhancing engagement and interaction in both lectures and meetings. - Users love Vevox for its **highly interactive and engaging sessions** , fostering inclusive participation in various educational formats. - Users appreciate the **interactive features** of Vevox, enhancing engagement and inclusivity in lectures and meetings. - Users appreciate the **highly interactive engagement** Vevox offers, fostering inclusivity and active participation in sessions. - Users value the **interactive polling** of Vevox, enhancing engagement and inclusivity in various educational settings. **Cons:** - Users find the **aesthetics of Vevox polls in PowerPoint unattractive** , though improvements are reportedly in progress. - Users often face **PowerPoint integration issues** that can lead to confusion and hinder the overall experience with Vevox. - Users find the **missing features** in Vevox limiting, especially regarding PowerPoint integration and data download options. - Users experience **integration issues** with PowerPoint, complicating navigation and functionality within Vevox. - Users express frustration with Vevox's **limited customization** , particularly regarding its two-slide system and export options. #### What Are Recent G2 Reviews of Vevox? **"[Vevox: Versatile Questions, Seamless PowerPoint Plugin, and Great Support](https://www.g2.com/survey_responses/vevox-review-12539273)"** **Rating:** 5.0/5.0 stars *— Natalija O.* [Read full review](https://www.g2.com/survey_responses/vevox-review-12539273) --- **"[User-Friendly, Engaging Presentations with Seamless PowerPoint & Zoom Integrations](https://www.g2.com/survey_responses/vevox-review-12843174)"** **Rating:** 5.0/5.0 stars *— Liadan S.* [Read full review](https://www.g2.com/survey_responses/vevox-review-12843174) --- #### What Are G2 Users Discussing About Vevox? - [What is Vevox used for?](https://www.g2.com/discussions/what-is-vevox-used-for) - 1 comment - [Is Vevox really anonymous?](https://www.g2.com/discussions/is-vevox-really-anonymous) - 1 comment - [Is Vevox free?](https://www.g2.com/discussions/is-vevox-free) - 1 comment ### 22. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,018 **Product Description:** SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it into insights your team can act on the same day. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Try it free for 14 days. No credit card required. What Running CX on SurveySparrow Actually Looks Like: You want to run a survey — but not the kind that feels like a survey. With Conversational Surveys, it feels like a chat. Customers don't fill in a form; they have a conversation, and that changes everything. Response rates go up by 40%, and the answers actually mean something. But a good question only gets you so far. So Echo AI steps in mid-conversation, automatically asking the follow-ups your team would have asked anyway. The score comes with the story behind it. Now you've got responses — hundreds of them, maybe thousands. CogniVue reads every single one. Sentiment, themes, and trends all surfaced automatically, before anyone on your team opens a dashboard. No spreadsheets. No manual tagging. No waiting. And you didn't have to spend days building the survey in the first place. The AI Survey Builder suggested the questions, the logic, and the flow based on what you were trying to find out. Auto-Translate made sure it ran in every language your customers speak, across every channel they use — surveys, reviews, social, support, calls. All of it lands in one place through Omnichannel Feedback Collection. Your NPS, CSAT, and CES dashboards now reflect the full picture. Leadership sees what's happening in real time. And when something needs action, Workflow Automation makes sure it gets it — triggering follow-ups, notifying the right teams, and pushing data directly into Salesforce, HubSpot, Slack, Jira, and 95+ other tools without anyone having to move a thing manually. For teams in the field, there are Offline Surveys. For research that needs a human face, Video Surveys. For regulated industries, HIPAA Compliance. And for companies that want the entire experience to feel theirs unmistakably, Add Your Own Brand keeps your brand front and centre across every survey, every communication, and every customer touchpoint. That's the full loop. From the first question to the last action handled. ### What Do G2 Reviewers Say About SurveySparrow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and engaging interface** of SurveySparrow, making survey creation and participation seamless and enjoyable. - Users find SurveySparrow **helpful** for creating engaging surveys, significantly improving response rates and customer satisfaction. - Users enjoy the **clean and user-friendly interface** of SurveySparrow, making survey creation quick and engaging. - Users love the **conversational interface** of SurveySparrow, enhancing engagement and making feedback collection effortless. - Users appreciate the **intuitive design** of SurveySparrow, enhancing engagement and simplifying the survey creation process. **Cons:** - Users find the **reporting options limited** , hindering quick reviews and making day-to-day use less efficient. - Users find the **reporting options limited** , making quick reviews and data exports inconvenient for daily operations. - Users find **limited customization** options frustrating as advanced features require higher-tier plans and lack intuitive setups. - Users find **limited reporting** capabilities in SurveySparrow restrict their ability to analyze data effectively and customize insights. - Users note that SurveySparrow can be **expensive** , especially with necessary features locked behind higher-tier plans. #### What Are Recent G2 Reviews of SurveySparrow? **"[SurveySparrow Makes Survey Creation Simple, Engaging, and Automated](https://www.g2.com/survey_responses/surveysparrow-review-12566754)"** **Rating:** 5.0/5.0 stars *— Rishi S.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12566754) --- **"[SurveySparrow Makes Interactive, Easy Surveys and Streamlines Customer Feedback](https://www.g2.com/survey_responses/surveysparrow-review-12780059)"** **Rating:** 5.0/5.0 stars *— Sidharth B.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12780059) --- #### What Are G2 Users Discussing About SurveySparrow? - [What novel approaches are market researchers adopting with SurveySparrow to gain deeper insights?](https://www.g2.com/discussions/what-novel-approaches-are-market-researchers-adopting-with-surveysparrow-to-gain-deeper-insights) - [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) - 2 comments ### 23. [SOCi](https://www.g2.com/products/soci/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,926 **Product Description:** SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. ### What Do G2 Reviewers Say About SOCi? *AI-generated summary from verified user reviews* **Pros:** - Users find SOCi to be an **easy-to-use platform** for managing marketing and social media efficiently from one location. - Users appreciate the **post scheduling feature** of SOCi, allowing efficient management of multiple businesses from one platform. - Users praise the **post scheduling feature** of SOCi, enjoying seamless management across multiple social media accounts. - Users appreciate the **centralized management** of SOCi, finding it efficient for multi-location social media oversight and engagement. - Users appreciate the **convenient scheduling** of posts and managing multiple businesses effortlessly in one platform. **Cons:** - Users find the **missing features** of SOCi, like editing posts and social listening, frustrating and limiting. - Users face **posting issues** with SOCi, struggling to share content properly and manage media across platforms. - Users find the **limited features** of SOCi frustrating, especially with posting capabilities and image management across platforms. - Users find the **learning curve steep** , requiring time to navigate features and address technical setup challenges. - Users suggest that SOCi needs **improved customization options** for reports and better analytics export functionality. #### What Are Recent G2 Reviews of SOCi? **"[SOCi Centralizes Multi-Location Management and Keeps Brand Consistency](https://www.g2.com/survey_responses/soci-review-11285287)"** **Rating:** 4.5/5.0 stars *— Marketing .* [Read full review](https://www.g2.com/survey_responses/soci-review-11285287) --- **"[One Size Fits All Tool for Marketing - Must Implement](https://www.g2.com/survey_responses/soci-review-8480255)"** **Rating:** 4.5/5.0 stars *— Meghan P.* [Read full review](https://www.g2.com/survey_responses/soci-review-8480255) --- ### 24. [Okendo](https://www.g2.com/products/okendo/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 358 **Product Description:** Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 18,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. ### What Do G2 Reviewers Say About Okendo? *AI-generated summary from verified user reviews* **Pros:** - Users find Okendo's **ease of use** essential, enjoying seamless integration and straightforward functionality that enhances their workflows. - Users praise Okendo for their **excellent customer support** , highlighting quick responses and helpful resources as key benefits. - Users appreciate Okendo's **seamless Shopify integration** , powerful automation, and exceptional customer support for e-commerce success. - Users appreciate Okendo's **seamless Shopify integration** and powerful features, enhancing the overall user experience and flexibility. - Users find the **easy setup** process of Okendo to be straightforward and intuitive, enhancing their overall experience. **Cons:** - Users note the **limited customization** options in Okendo, wishing for more flexibility in design and analytics. - Users express frustration over **missing features** in Okendo, hindering automation and multi-store management capabilities. - Users feel the pricing for Okendo is **expensive** , wishing it were lower despite considering it competitive. - Users note a **lack of customization** , hindering their ability to tailor functionalities and design to their needs. - Users face **usage difficulties** with Okendo, struggling to navigate the interface and lacking certain automation features. #### What Are Recent G2 Reviews of Okendo? **"[Freyja & the Okendo Team Were Incredible to Work With](https://www.g2.com/survey_responses/okendo-review-12801720)"** **Rating:** 5.0/5.0 stars *— Saskia C.* [Read full review](https://www.g2.com/survey_responses/okendo-review-12801720) --- **"[Reliable, Intuitive Reviews That Feel Premium and On-Brand](https://www.g2.com/survey_responses/okendo-review-12759695)"** **Rating:** 4.5/5.0 stars *— Polly I.* [Read full review](https://www.g2.com/survey_responses/okendo-review-12759695) --- #### What Are G2 Users Discussing About Okendo? - [What is Okendo used for?](https://www.g2.com/discussions/what-is-okendo-used-for) - 1 comment ### 25. [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,247 **Product Description:** PerformYard is a complete, AI-driven employee performance toolkit. With it, you can build your vision of performance management with an easy-to-use system your people will love. Get streamlined, AI-assisted performance reviews, 1:1 meetings, goal management, continuous feedback, and engagement surveys all in one place. With PerformYard your organization can continuously improve, use AI-powered recommendations, and develop a high-performance culture. _PerformYard’s AI-powered performance management workflows, engagement tools, and data dashboards help you take the tactical actions necessary to get the best version of your people. The platform creates a natural feedback loop, scientifically validated engagement surveys inform your strategy and the most flexible AI-powered performance management platform on the market evolves as your strategy does. A highly engaged and productive workforce is a journey and PerformYard AI is here to guide you. Performance: PerformYard’s AI-driven performance management toolkit makes it easy to streamline the entire process, bringing review cycles, goals, feedback, and performance data analysis into one platform that can surface AI insights for every employee. Engagement: PerformYard Engagement allows you to fine-tune your organization with anonymous engagement surveys, visual data, and AI-powered recommendations to build a strong culture of energized, productive employees. Flexibility: PerformYard helps you build a unique performance feedback loop for your specific company culture with a rich feature set that can accommodate the needs of every kind of organization Simplicity: PerformYard makes life easy for HR, managers, and employees with a centralized platform for performance and feedback. AI-powered summaries and automation capture all your performance data in one platform with detailed AI reporting. Human support: We provide the best support in the industry, always human, on-the-phone, free and unlimited._ ### What Do G2 Reviewers Say About PerformYard Performance Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of PerformYard, finding it organized and straightforward for their performance reviews. - Users value the **user-friendly goal setting** of PerformYard, enhancing clarity and saving time for all involved. - Users appreciate the **user-friendly interface** of PerformYard, simplifying goal management and enhancing conversations with supervisors. - Users love the **easy navigation and user-friendly interface** of PerformYard, enhancing their performance management experience. - Users value the **flexible goal tracking** in PerformYard, enhancing accountability and supporting ongoing performance updates. **Cons:** - Users find the **goal updating process cumbersome** , lacking straightforwardness and convenient progress linking features. - Users find the **navigation difficult** , particularly those not using the platform frequently or with accessibility needs. - Users note a **lack of customization** , especially in formatting and the inflexible setup process for reviews. - Users find the **absence of templates and dark mode** limiting, affecting personalization and overall user experience. - Users find the **learning curve challenging** , especially for complex features, making initial setup and navigation confusing. #### What Are Recent G2 Reviews of PerformYard Performance Management? **"[PerformYard Makes Performance Tracking Continuous, Transparent, and Goal-Aligned](https://www.g2.com/survey_responses/performyard-performance-management-review-12786484)"** **Rating:** 5.0/5.0 stars *— Samuel M.* [Read full review](https://www.g2.com/survey_responses/performyard-performance-management-review-12786484) --- **"[PerformYard Makes Quarterly Review Cycles Fast and Effortless](https://www.g2.com/survey_responses/performyard-performance-management-review-12338699)"** **Rating:** 5.0/5.0 stars *— Shar B.* [Read full review](https://www.g2.com/survey_responses/performyard-performance-management-review-12338699) --- #### What Are G2 Users Discussing About PerformYard Performance Management? - [What is PerformYard Performance Management used for?](https://www.g2.com/discussions/what-is-performyard-performance-management-used-for) - 2 comments, 1 upvote ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.