--- title: NGSurvey Reviews meta\_title: 'NGSurvey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how NGSurvey works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 29 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### NGSurvey Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **flexibility** of NGSurvey, enjoying deep customization and seamless integration for tailored survey experiences. [(3 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423135&qs=pros-and-cons#reviews) Users find the **initial setup surprisingly intuitive** , allowing for a quick and easy start with NGSurvey. [(3 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423106&qs=pros-and-cons#reviews) Users find the **initial setup remarkably easy** , allowing for quick onboarding and immediate use of NGSurvey's features. [(3 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423141&qs=pros-and-cons#reviews) Users value the **automation capabilities** of NGSurvey, greatly enhancing efficiency and simplifying survey processes for teams. [(2 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=1999419&qs=pros-and-cons#reviews) Users value the **unmatched customization** of NGSurvey, allowing tailored surveys that fit specific brand and tool requirements. [(2 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423133&qs=pros-and-cons#reviews) Users are frustrated by **misclassification of text** and issues with survey accuracy, impacting the quality of insights. [(3 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423125&qs=pros-and-cons#reviews) Users note a significant **learning curve** with NGSurvey, requiring extensive time and technical resources for effective use. [(2 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2428010&qs=pros-and-cons#reviews) Users are frustrated by the **limited customization** of NGSurvey, affecting nuanced feedback and creating misclassifications in analytics. [(2 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2486737&qs=pros-and-cons#reviews) Users face a **significant implementation and learning curve** with NGSurvey, making it challenging for non-technical users. [(2 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2428012&qs=pros-and-cons#reviews) Users find NGSurvey has a **significant implementation and learning curve** , requiring extensive resources and time for effective use. [(1 mentions)](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2486602&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of NGSurvey ##### 1. Flexibility Users value the **flexibility** of NGSurvey, enjoying deep customization and seamless integration for tailored survey experiences. [ See 3 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423135&qs=pros-and-cons#reviews) See Related User Reviews ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you like about NGSurvey? I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Unmatched Customization with a Learning Curve" What do you like about NGSurvey? I really appreciate NGSurvey's flexibility and the unparalleled customization and control it offers. The platform allows me to deeply customize everyt ##### 2. Quick Setup Users find the **initial setup surprisingly intuitive** , allowing for a quick and easy start with NGSurvey. [ See 3 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423106&qs=pros-and-cons#reviews) See Related User Reviews ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you like about NGSurvey? I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficient and Cost-Effective Survey Tool" What do you like about NGSurvey? I use NGSurvey for creating quick surveys. It's cost-effective and provides valuable information about customers. I appreciate the ability to integrat ##### 3. Setup Ease Users find the **initial setup remarkably easy** , allowing for quick onboarding and immediate use of NGSurvey's features. [ See 3 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423141&qs=pros-and-cons#reviews) See Related User Reviews ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you like about NGSurvey? I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficient and Cost-Effective Survey Tool" What do you like about NGSurvey? I use NGSurvey for creating quick surveys. It's cost-effective and provides valuable information about customers. I appreciate the ability to integrat ##### 4. Automation Users value the **automation capabilities** of NGSurvey, greatly enhancing efficiency and simplifying survey processes for teams. [ See 2 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=1999419&qs=pros-and-cons#reviews) See Related User Reviews ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you like about NGSurvey? I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust AG Anthony G. Small-Business (50 or fewer emp.) 5.0/5 "Very helpful and best software" What do you like about NGSurvey? I love everything about this it has helped me a lot and has been giving me greatness that are always needed. ##### 5. Customizability Users value the **unmatched customization** of NGSurvey, allowing tailored surveys that fit specific brand and tool requirements. [ See 2 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423133&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Unmatched Customization with a Learning Curve" What do you like about NGSurvey? I really appreciate NGSurvey's flexibility and the unparalleled customization and control it offers. The platform allows me to deeply customize everyt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficient and Cost-Effective Survey Tool" What do you like about NGSurvey? I use NGSurvey for creating quick surveys. It's cost-effective and provides valuable information about customers. I appreciate the ability to integrat ### 5 Cons or Disadvantages of NGSurvey ##### 1. Survey Issues Users are frustrated by **misclassification of text** and issues with survey accuracy, impacting the quality of insights. [ See 3 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2423125&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "NGSurvey: Streamlining Data Collection and Turning Feedback into Action" What do you dislike about NGSurvey? AI-driven analytics (Artemis) for misclassifying text or misinterpreting nuanced feedback — for example, tagging regional terms or sarcasm incorrectly ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you dislike about NGSurvey? I'm frustrated by how Artemis often mis-tags US regional fulfillment terms, like misclassifying 'porch pirate' in California feedback as 'shipping dam ##### 2. Learning Curve Users note a significant **learning curve** with NGSurvey, requiring extensive time and technical resources for effective use. [ See 2 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2428010&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Unmatched Customization with a Learning Curve" What do you dislike about NGSurvey? I find NGSurvey has a significant implementation and learning curve. It's a powerful but complex platform, requiring substantial technical resources a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.0/5 "Empowers Public Sector with Reliable Data Collection" What do you dislike about NGSurvey? NGSurvey’s self-hosted architecture is its biggest strength for compliance—but it’s also its biggest barrier for non-technical users. ##### 3. Limited Customization Users are frustrated by the **limited customization** of NGSurvey, affecting nuanced feedback and creating misclassifications in analytics. [ See 2 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2486737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "NGSurvey: Streamlining Data Collection and Turning Feedback into Action" What do you dislike about NGSurvey? AI-driven analytics (Artemis) for misclassifying text or misinterpreting nuanced feedback — for example, tagging regional terms or sarcasm incorrectly ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 3.5/5 "Streamlined Survey Automation with NGSurvey" What do you dislike about NGSurvey? I'm frustrated by how Artemis often mis-tags US regional fulfillment terms, like misclassifying 'porch pirate' in California feedback as 'shipping dam ##### 4. Not User-Friendly Users face a **significant implementation and learning curve** with NGSurvey, making it challenging for non-technical users. [ See 2 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2428012&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Unmatched Customization with a Learning Curve" What do you dislike about NGSurvey? I find NGSurvey has a significant implementation and learning curve. It's a powerful but complex platform, requiring substantial technical resources a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.0/5 "Empowers Public Sector with Reliable Data Collection" What do you dislike about NGSurvey? NGSurvey’s self-hosted architecture is its biggest strength for compliance—but it’s also its biggest barrier for non-technical users. ##### 5. Complexity Users find NGSurvey has a **significant implementation and learning curve** , requiring extensive resources and time for effective use. [ See 1 mentions ](https://www.g2.com/products/ngsurvey/reviews?filters%5Bsentiment_snippet%5D=2486602&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Unmatched Customization with a Learning Curve" What do you dislike about NGSurvey? I find NGSurvey has a significant implementation and learning curve. It's a powerful but complex platform, requiring substantial technical resources a ## Top-Rated Alternatives [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,161) ](https://www.g2.com/products/google-workspace/reviews) [ ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ View All Alternatives ](https://www.g2.com/products/ngsurvey/competitors/alternatives) ![Amazan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amazan A.") AA Amazan A. Senior Travel & Customer Experience Manager Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 6/18/2026 "Strong EU GDPR Support for Tourism, Lacks Travel-Focused Templates" 3/5 What do you like best about NGSurvey? Its native GDPR consent framework fits EU tourist data rules seamlessly, with customizable retention timers to automatically purge guest records on schedule. Response segmentation separates feedback across eco-tours and city itineraries, while downloadable visual charts cut down spreadsheet prep time when we align on sustainable travel improvements with leadership. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? There are no ready-made questionnaires built for tour service reviews or sustainability audits. It cannot connect directly to our booking platform, forcing repeated CSV exports. Lengthy surveys run sluggishly on mobile, and there’s no mass delete function to quickly clear expired visitor data for GDPR housekeeping. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? It consolidates fragmented post-trip feedback onto one platform, removing messy paper and email surveys. Built-in privacy controls reduce compliance overhead, and segmented reporting lets our team rapidly pinpoint service gaps to refine tour and sustainable travel offerings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Havasi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Havasi S.") HS Havasi S. DevOps Engineer Information Technology and Services Enterprise (\> 1000 emp.) 4/24/2026 "GDPR-Compliant Surveys with Comprehensive Logic Features" 4/5 What do you like best about NGSurvey? I like NGSurvey's strong GDPR-native design and enterprise-level data security, which is irreplaceable for businesses handling sensitive data. I highly appreciate its advanced survey logic tools—including smart branching, skip logic, question piping, and custom routing—as they let us create highly tailored, user-friendly questionnaires suitable for complex business scenarios. It's great that NGSurvey streamlines our daily work and delivers higher-quality, relevant data. The on-premise deployment with local data hosting, strict privacy controls, and data encryption provides peace of mind by eliminating GDPR and EU data compliance risks. I also enjoy its integration capabilities with our core business systems, allowing a seamless flow of survey results into customer databases to track long-term satisfaction trends. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? The interface and editor usability have a steep learning curve. The advanced logic settings—branching, piping, and custom routing—are powerful but layered in complex menus. New team members require extra training to set up advanced surveys, and everyday editing feels less intuitive than mainstream survey tools. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? NGSurvey eliminates GDPR compliance risks with its EU data hosting and encryption, while advanced survey logic tools improve response rates by tailoring questionnaires, addressing our needs for secure and effective data handling. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Arturo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arturo .") A Arturo . Analista de soporte Small-Business (50 or fewer emp.) 4/15/2026 "Powerful Analysis with AI, Simple Setup" 5/5 What do you like best about NGSurvey? I like that NGSurvey has integrated AI analysis. I enjoy being able to create surveys with advanced logic and use the pre-designed survey templates that help you start a project without having to start from scratch. I also appreciate the custom themes, automatic summaries, and text analysis. The initial setup was simple, thanks to the clear instructions. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? SMS surveys often encounter issues when devices do not receive the messages. They tend to be more delayed when devices have no signal and take time to receive the messages. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? I use NGSurvey to create and analyze surveys, helping me describe significant patterns in the data. The pre-designed surveys and custom themes simplify the start of the project. I like its advanced logic and AI analysis integration, which enhances data control. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Konik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konik R.") KR Konik R. 2/5/2026 "Streamlined Survey Automation with NGSurvey" 3.5/5 What do you like best about NGSurvey? I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust multi-channel data collection, and AI-driven analytics. It's incredibly valuable as it replaces disjointed tools and streamlines every step of the survey lifecycle. I love AI Agent Artemis, which is the most impactful feature for my team. Artemis automates the survey process from design to analysis and reporting, making it possible to turn raw feedback into actionable insights without any manual data sifting or the need for technical expertise. This has been a game-changer for my team, especially for non-technical regional teams who needed IT support before. Moreover, the initial setup of NGSurvey is surprisingly intuitive and streamlined, making it easy to get started. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? I'm frustrated by how Artemis often mis-tags US regional fulfillment terms, like misclassifying 'porch pirate' in California feedback as 'shipping damage' instead of 'package theft' and lumping 'USPS ground delay in Texas' into a generic 'shipping slowdown' tag rather than a US carrier-specific one. It also can't be trained to create custom, business-specific insight categories without needing manual CSV exports and re-analysis in Excel. Plus, Artemis's sentiment analysis sometimes misclassifies nuanced US customer feedback, like sarcastic comments, as neutral instead of negative. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? I use NGSurvey to replace disjointed tools, eliminate manual data analysis chaos, and automate survey processes, cutting build time by 70%, all while ensuring data compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 1/28/2026 "Unmatched Customization with a Learning Curve" 5/5 What do you like best about NGSurvey? I really appreciate NGSurvey's flexibility and the unparalleled customization and control it offers. The platform allows me to deeply customize everything from survey logic and user interface to database architecture and reporting, making it possible to create surveys and portals that seamlessly fit our brand and internal tools. The ability to use custom CSS/JavaScript and modify underlying templates really stands out, enabling a truly personalized experience. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? I find NGSurvey has a significant implementation and learning curve. It's a powerful but complex platform, requiring substantial technical resources and time for setup, customization, and integration. It’s not a tool for quick survey creation and often needs dedicated administrators or IT support to maximize its value. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? I use NGSurvey to design and deploy sophisticated, high-volume survey programs requiring deep customization and seamless integration into enterprise systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Majid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Majid A.") MA Majid A. Operational System Support Specialist Enterprise (\> 1000 emp.) 3/31/2026 "User-Friendly and Highly Customizable Survey Design" 4.5/5 What do you like best about NGSurvey? What I like most about the NGS survey is how user-friendly it is, along with its high level of customizability and its powerful, flexible survey design. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? The biggest drawback of NGSurvey, in my experience, is its steep learning curve and the amount of time it takes to implement. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? NGSurvey is an on-premise and cloud-based enterprise survey software designed to address the complexities of data collection, analysis, and management. It offers unmatched flexibility, delivers immediate actionable insights, supports high engagement, and provides cost-effective scalability. Review collected by and hosted on G2.com. Show More 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite ![Ravi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi P.") RP Ravi P. Sales Professional Mid-Market (51-1000 emp.) 7/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent Reports and Clear, Helpful Feedback Analysis" 5/5 What do you like best about NGSurvey? It provides excellent reports and offers clearer, more helpful feedback analysis. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? It have to integrate it with third-party tools. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? It simplifies feedback collection and reduces manual effort. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 2/17/2026 "NGSurvey: Streamlining Data Collection and Turning Feedback into Action" 4/5 What do you like best about NGSurvey? NGSurvey is a modern survey and data-collection platform that helps businesses and organizations build, distribute, and analyze surveys. It’s available as either a cloud or on-premise solution and includes an AI assistant called Artemis to help with survey design and insights Review collected by and hosted on G2.com. What do you dislike about NGSurvey? AI-driven analytics (Artemis) for misclassifying text or misinterpreting nuanced feedback — for example, tagging regional terms or sarcasm incorrectly and not being easily trainable for custom insight categories without manual workarounds. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? Many organizations struggle with scattered feedback tools where survey creation, data collection, and analysis are done with different apps. ngSurvey solves this by offering one platform for the full survey lifecycle — from building surveys to publishing them and analyzing results — eliminating the need to juggle multiple tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") CM Verified User in Medical Practice Mid-Market (51-1000 emp.) 4/28/2026 "Highly Customizable, Enterprise-Grade Flexibility On-Prem or Cloud" 5/5 What do you like best about NGSurvey? I love it's high customizability, powerful enterprise-grade features, and flexibility as an on-premise or cloud-based solution. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? So far, I haven't found anything I really dislike enough to have come to mind. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? Powerful Logic and Data Handling, Multilingual Support, it's User-Friendly, and it's Comprehensive Reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AG Anthony G. General manager Small-Business (50 or fewer emp.) 1/30/2025 "Very helpful and best software" 5/5 What do you like best about NGSurvey? I love everything about this it has helped me a lot and has been giving me greatness that are always needed. Review collected by and hosted on G2.com. What do you dislike about NGSurvey? There is nothing to dislike about this. It has been the greatest for me. Review collected by and hosted on G2.com. What problems is NGSurvey solving and how is that benefiting you? It is resolving market analysis and which should help has given me a lot of knowledge on how to manage risk in market Review collected by and hosted on G2.com. 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