# SurveyHero Reviews
**Vendor:** SurveyHero  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 45
## About SurveyHero
SurveyHero is a comprehensive online survey platform designed to help users create, distribute, and analyze surveys with ease. Since its inception in 2007, it has been trusted by over 3 million users worldwide. The platform offers a user-friendly interface that requires no coding knowledge, enabling individuals and organizations to gather valuable feedback efficiently. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create an unlimited number of surveys and collect unlimited responses, ensuring flexibility for various data collection needs. - Diverse Question Types: The platform provides a wide range of question types, allowing for tailored surveys that meet specific requirements. - Drag-and-Drop Builder: An intuitive drag-and-drop interface simplifies the survey creation process, making it accessible to users without technical expertise. - Multilingual Support: Surveys can be translated into multiple languages, catering to a global audience and enhancing inclusivity. - Anonymous Surveys: The option to create anonymous surveys ensures participant confidentiality, encouraging honest and candid responses. - Custom Branding: Users can add their own logos and colors, providing a professional appearance that aligns with their brand identity. - Advanced Logic Features: Skip and display logic (branching) capabilities allow for dynamic surveys that adapt based on participant responses. - Real-Time Analysis: Responses are updated in real-time, enabling users to monitor trends and make informed decisions promptly. - Data Export Options: Collected data can be exported in various formats, facilitating further analysis and reporting. - Mobile Optimization: Surveys are automatically optimized for mobile devices, ensuring a seamless experience for participants on any device. Primary Value and User Solutions: SurveyHero addresses the need for an efficient, user-friendly survey creation tool that accommodates both simple and complex survey requirements. By offering unlimited surveys and responses, diverse question types, and advanced features like multilingual support and custom branding, it empowers users to gather meaningful insights from their target audience. The platform&#39;s real-time analysis and data export options streamline the decision-making process, making it an invaluable resource for businesses, educators, researchers, and organizations seeking to understand and engage their stakeholders effectively.



## SurveyHero Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of SurveyHero, finding it intuitive and straightforward to create surveys quickly. (11 reviews)
- Users love the **intuitive interface** of SurveyHero, allowing for quick and easy survey creation without complications. (7 reviews)
- Users find the **ease of creation** with SurveyHero exceptional, enabling quick and professional survey development. (6 reviews)
- Users value the **flexibility in survey sharing** , enabling quick and easy distribution through links and QR codes. (3 reviews)
- Users find SurveyHero **simple and user-friendly** , allowing for quick creation of professional surveys without extensive learning. (3 reviews)
- Users value the **time-saving features** of SurveyHero, enabling efficient survey creation and data collection. (3 reviews)
- User Interface (3 reviews)
- Flexibility (2 reviews)
- Users commend the **quick setup** of SurveyHero, appreciating its user-friendly interface and easy survey implementation. (2 reviews)
- Setup Ease (2 reviews)

**What users dislike:**

- Users note the **expensive pricing** of SurveyHero, especially challenging for small businesses and individual researchers. (4 reviews)
- Users find **survey issues** frustrating, particularly regarding limited piping and result accessibility in the basic plan. (3 reviews)
- Users are frustrated by **advanced features being locked behind a paywall** , limiting casual use and data access. (2 reviews)
- Users feel that the **subscription cost is high** , especially with essential features locked behind paywalls. (2 reviews)
- Users find the **limited features** of SurveyHero restrictive, especially regarding advanced analytics and branding options. (1 reviews)
- Outdated Design (1 reviews)
- Small Business Challenges (1 reviews)
- Time-Consuming (1 reviews)

## SurveyHero Reviews
  ### 1. Efficient, clean, multilingual and student-friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martín  M. | Doesn't apply (student), Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about SurveyHero?**

I've been juggling between different online survey platforms for my school project, but SurveyHero really stands out: its menu is really straightforward and presents all the item options in a single column. It only took me about ten minutes to set up my survey. As a student, I needed something practical to use with clean-looking results, and SurveyHero does just that.

**What do you dislike about SurveyHero?**

Honestly, the platform is not really clear on what is included and what is not on their free plan: there is a 30-day survey expiration and you can't create customized themes. I understand these limitations and they are pretty reasonable ones, but I would have valued a pop-up when setting up my account that informed me of what I could and couldn't do

**What problems is SurveyHero solving and how is that benefiting you?**

As a student near its time limit, I needed to create a survey as fast as possible with different types of items while maintaining a professional look. My context requires me to implement the survey in both my country's language as well as a regional one. SurveyHero is the only platform I found that checked all these boxes.

  ### 2. Intuitive Drag-and-Drop Surveys in Minutes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia S. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about SurveyHero?**

"What I like best about SurveyHero is how incredibly intuitive it is. The drag-and-drop builder allows you to create professional-looking surveys in minutes without any technical skills. It’s smooth, fast, and makes the whole process hassle-free."

**What do you dislike about SurveyHero?**

What I dislike most is that almost every advanced feature is locked behind a paywall. While the builder is easy to use, you can't even export your data to Excel or use skip logic without upgrading to a paid plan. For a casual user, the subscription price feels a bit high

**What problems is SurveyHero solving and how is that benefiting you?**

The main problem SurveyHero solves for me is the time-consuming process of manual data collection. Instead of using messy spreadsheets or paper forms, I can build a survey in minutes using their drag-and-drop editor. It benefits me by providing instant, real-time results and automated charts, so I don't have to spend hours analyzing the data myself

  ### 3. A greatly user-friendly platform for your surveys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michele C. | MPhil Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about SurveyHero?**

The interface is user friendly, the platform offer a lot of freedom of customisation, and the customer service is quick and efficient

**What do you dislike about SurveyHero?**

Some languages are not available by default and need to be requested.

**What problems is SurveyHero solving and how is that benefiting you?**

The customer service is quick to add languages when requested

  ### 4. Extremely Intuitive Interface for Fast, Easy Survey Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anders  J. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about SurveyHero?**

The interface is extremely intuitive and makes it easy to set up your survey.

**What do you dislike about SurveyHero?**

I wish there were more ways to pipe an earlier answer into a later question, so the survey could be more targeted to each respondent.

**What problems is SurveyHero solving and how is that benefiting you?**

I am conducting a survey for an academic research project. The intuitive setup is making me spend less time struggling with setting up my survey and allowing me to focus on other important things.

  ### 5. Extremely Flexible and Accessible for Research and Education

**Rating:** 5.0/5.0 stars

**Reviewed by:** La R. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about SurveyHero?**

How accessible it is for research and academic purposes. The plaform is extremely flexible and affords so much for students and educators. 100/10

**What do you dislike about SurveyHero?**

It is a little bare in terms of design, but the flexibility makes up for it

**What problems is SurveyHero solving and how is that benefiting you?**

It is absolutely impossible to conduct free, flexible research for free. Not every student can afford dropping 50$ a month for a subscription for a platform they will use once. SurveyHero allows you a free contribution

  ### 6. Incredibly Intuitive Drag-and-Drop Builder for Pro Surveys in Minutes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about SurveyHero?**

The drag-and-drop builder is incredibly intuitive. It allows you to create complex, professional-looking surveys in minutes without a steep learning curve.

**What do you dislike about SurveyHero?**

Several reviewers find the pricing to be steep compared to competitors, especially for individual researchers or small businesses on a tight budget.

**What problems is SurveyHero solving and how is that benefiting you?**

SurveyHero solves this with an intuitive drag-and-drop interface. This benefits me by saving hours of setup time, allowing me to go from a draft to a live survey in a fraction of the time.

  ### 7. elegant

**Rating:** 5.0/5.0 stars

**Reviewed by:** İlayda S. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about SurveyHero?**

Incredibly flexible and functional. Their flexibility, especially code-based survey sharing, is very powerful.

**What do you dislike about SurveyHero?**

It is important that it supports local currencies and includes more types of questions

**What problems is SurveyHero solving and how is that benefiting you?**

I will use it to collect data for my study, thanks to an extremely good system, I can collect data without any problems.

  ### 8. Great survey tool, lots of features.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SurveyHero?**

Lots of features and it is easy to get started making a nice looking survey.

**What do you dislike about SurveyHero?**

More templates could always be a good thing.

**What problems is SurveyHero solving and how is that benefiting you?**

Allowing rapid development and easy management of market surveys

  ### 9. Analysis of International Students Satisfication at ICL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satriyo B. | Student, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about SurveyHero?**

I like how user-friendly SurveyHero is: the interface is clean, intuitive, and I can build professional-looking surveys without needing to spend a lot of time learning new features

**What do you dislike about SurveyHero?**

ome of the more advanced features, like detailed analytics and custom branding, are locked behind paid plans, which can be limiting if you need those for your research

**What problems is SurveyHero solving and how is that benefiting you?**

For me personally, these benefits mean I can focus more on designing meaningful questions and analyzing results rather than worrying about technical issues or response limits. The platform’s reliability and student-friendly access allow me to efficiently gather the data I need for my thesis without incurring extra costs or hitting submission limits

  ### 10. Clean, Simple, and Has All the Features I Need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about SurveyHero?**

It’s clean, simple, and supports the features I need.

**What do you dislike about SurveyHero?**

I think it’s perfect, so there’s nothing to dislike.

**What problems is SurveyHero solving and how is that benefiting you?**

The main problem is collecting the survey data; otherwise, it’s a real pain for me to build the full pipeline.

  ### 11. Easy to use, great for students

**Rating:** 5.0/5.0 stars

**Reviewed by:** ambre c. | university student, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about SurveyHero?**

The user experience is so smooth. Very easy to get started on it and great answer management

**What do you dislike about SurveyHero?**

There is nothing I dislike, it's very good

**What problems is SurveyHero solving and how is that benefiting you?**

It allows me to create questionnaires for university

  ### 12. Excellent Survey Tool - Do have to pay to keep survey open.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alyssa S. | Registered Nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about SurveyHero?**

Easy to make surveys and send them out using a link.

**What do you dislike about SurveyHero?**

Downside is you do have to pay to keep your survey active and see results after a certain period of time.

**What problems is SurveyHero solving and how is that benefiting you?**

Helping get anonymous survey results

  ### 13. Intuitive Interface, But Website Colors Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Théo G. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about SurveyHero?**

Survey Hero is simple to use, with a very intuitive interface

**What do you dislike about SurveyHero?**

I think that the colours on the website are not the best

**What problems is SurveyHero solving and how is that benefiting you?**

It is a tool that allows for some parametric survey making. This functionality improve my workflow.

  ### 14. A Great Survey Creator for Students

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2025

**What do you like best about SurveyHero?**

SurveyHero allows us to create intricate and detailed surveys that we can use in our professional and academic lives.

**What do you dislike about SurveyHero?**

SurveyHero needs to be used on PC but I wish it had a mobile app because it would be so helpful.

**What problems is SurveyHero solving and how is that benefiting you?**

The problems SurveyHero is solving for me is cross tabulation and the data management

  ### 15. Great access for students

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lars S. | Student and Webdesign, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about SurveyHero?**

It's really nice students get the version for free

**What do you dislike about SurveyHero?**

No issues at the Moment with the software

**What problems is SurveyHero solving and how is that benefiting you?**

Helping with easy access surveys

  ### 16. Simple and Professional

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about SurveyHero?**

The user interface is incredibly intuitive and feels professional on both the back and front end. This is the big kid version of the survey platform my friends and I used in middle school to send bogus surveys to each other.

**What do you dislike about SurveyHero?**

Having to make this review in order to get the free student account is my least favorite part of using SurveyHero up to this point, which isn't that bad.

**What problems is SurveyHero solving and how is that benefiting you?**

I need to conduct an anonymous survey for a grad school course, and this software allowed me to do that. I didn't want to use Google Forms because those without a Google account cannot access the survey.

  ### 17. Intuitive and Reliable System, Extremely Practical

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maine M. | Bolsista - sou aluno e realizo pesquisas., Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about SurveyHero?**

Practical and easy to use. Very intuitive and reliable system.

**What do you dislike about SurveyHero?**

Could have more flexibility in setting up a table. I would like to conduct two evaluations for a single question and I couldn't.

**What problems is SurveyHero solving and how is that benefiting you?**

Anonymous survey with good resources and easy analysis.

  ### 18. Greatest survey website in the galaxy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about SurveyHero?**

The anonymous feature is really nice for my project.

**What do you dislike about SurveyHero?**

There are lots of extra steps to create accounts.

**What problems is SurveyHero solving and how is that benefiting you?**

SurveyHero is helping me with my science fair project a ton.

  ### 19. Very Useful Translation Options Across Languages

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about SurveyHero?**

Useful translation options across languages.

**What do you dislike about SurveyHero?**

Nothing in particular to add. Everything is good, and I find it very useful.

**What problems is SurveyHero solving and how is that benefiting you?**

I don’t need to create separate surveys for each language; everything can be done within the same survey.

  ### 20. My SurveyHero Journey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mehmet S. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about SurveyHero?**

What I liked most is about the usability of the product in an easy way.

**What do you dislike about SurveyHero?**

I think everyhing is well. I do not have anything that I dislike.

**What problems is SurveyHero solving and how is that benefiting you?**

I think it removes obstacles in a student's way to making science.

  ### 21. Final Year Project

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about SurveyHero?**

I noticed that SurveyHero is the only platform that offers for students. It allows most of the features for students to use especially on unlimited responses and time as I requires more than 400 respondents which could help me do the data collection within 3 months. Also, for my survey I needed to create questionnaires that has specific format which this platform has it and I think it will be easier for me to organize the data.

**What do you dislike about SurveyHero?**

In my opinion, I have no problems while using it so far.

**What problems is SurveyHero solving and how is that benefiting you?**

It helps me to be able to create a survey for my Final Year Projects that requires specific format for certain questionnaires which helps a lot in managing and categorising the data.

  ### 22. Easy Undergraduate Research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2025

**What do you like best about SurveyHero?**

Unlike other survey providers, SurveyHero allowed me to conduct my research without a clunky database. The survey questions were easy for my participants to engage with, and I had a significant number of results that are easy to read years later.

**What do you dislike about SurveyHero?**

Expirations for surveys after some time.

**What problems is SurveyHero solving and how is that benefiting you?**

This helped me conduct my undergraduate research study with over 600 participants. This provided me with an easy tool that my participants could navigate without too many issues.

  ### 23. Great tool for surveys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria T. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about SurveyHero?**

SurveyHero is a great tool for survey building. Very easy to use, very customizable. It offers multilingual surveys, logic branching, skip logic and all the kind of question types one may need (like matrix, image choice, NPS, Ranking, ...).
It also let's you preview on desktop/mobile/tablet mode while you're editing, and you can personalize your welcome and thank you messages.
I've been using it for one week now. It's really easy and quick: you can use drop and drag or bulk copy the questions of your survey. To collect responses, you may choose link, QR code, e-mail, web embed, or even enter manually.
The free Basic plan has almost all of their features, the limit is on the amount of questions/answers and users. In addition, if you're a student, you may have access to a 50% discount on their paid plans (except only Enterprise).
For results' analysis, you may easily integrate with Google Analytics.
Also, they offer a very complete User Guide, that answers all of your possible questions, and a good customer support!

**What do you dislike about SurveyHero?**

It's great overall. Maybe it could be a little bit more flexible on design (for those who can't use CSS). But it offers the essencial for a good looking survey.

**What problems is SurveyHero solving and how is that benefiting you?**

I've been using SurveyHero to conduct a research for my master's degree dissertation. It's a platform that has all the features that I need for a price that I can pay!

  ### 24. SurveyHero - Ease of Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about SurveyHero?**

The Software was really easy to use - as far as set-up was concerned, and I loved how I could edit and vary the question responses easily. Being able to share the link and generated QR code, making it easy to implement. I am using the platform to conduct a small survey about teaching, for professional development and needed to be able to do this quickly.

The website indicated that the results could be easily accessed, and converted into various charts and tables, but I can't access any of that, at this point.

**What do you dislike about SurveyHero?**

I didn't realise 'upfront' that the system was not going to allow me to export a pdf, or bring the results (my 10 questions) into other platforms - without signing up to pay a monthly subscription. I do not create enough surveys at this point in time, to justify a subscription, and I was under the impression the basic 'trial' plan would allow me to access my results, in a format that I can process the data.

With 'Basic' it seems that I can only see the results on-screen, which is frustarting now that I have published the survey, and have some time pressure to process the results.

**What problems is SurveyHero solving and how is that benefiting you?**

I am not using this in a buisness context. I am using it in an educational research and professional development capacity, I would like to think that the 'results' of my survey could be accessed on this ocassion - without needing to sign-up for a monthy subscription. If this proves to be easy to use in the back end, then I will certainly recommend it to others, as most people use Google Forms, or Survey Monkey, and SurveyHero 'appears' to have an easy to use interface which I prefer.

  ### 25. Experience as a student conducting research

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irvyn R. | Estudante, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about SurveyHero?**

They give you the opportunity to log in as a student and allow you to explore resources for free.

**What do you dislike about SurveyHero?**

The free version is not very flexible, however, the prices are not very high.

**What problems is SurveyHero solving and how is that benefiting you?**

Conduct beautiful research with a good database (secure and fast)

  ### 26. Best survey page

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roxana María A. | Estudiante, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about SurveyHero?**

I like that you can generate decision paths with the questions, unlike with other servers.

**What do you dislike about SurveyHero?**

I think there is nothing that I dislike at the moment, as it allows me to carry out my research projects.

**What problems is SurveyHero solving and how is that benefiting you?**

He/She is helping me with the data collection for my Master's Thesis

  ### 27. compliment for surveyhero

**Rating:** 4.5/5.0 stars

**Reviewed by:** 柔柔 . | student, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2025

**What do you like best about SurveyHero?**

It is ver convenient and easy to use it.

**What do you dislike about SurveyHero?**

there is no assistance in analyzing the data

**What problems is SurveyHero solving and how is that benefiting you?**

get some data

  ### 28. Offers a lot of great features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Janis B. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2024

**What do you like best about SurveyHero?**

A lot of different ways to analyze the data from the surveys, I found it to be very versatile!

**What do you dislike about SurveyHero?**

I haven't had any issues, nothing negative to report.

**What problems is SurveyHero solving and how is that benefiting you?**

It offers more ways to analyze the data compared to some of the competitors.

  ### 29. Great for research!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about SurveyHero?**

SurveyHero is easy to use and surveys can be created efficiently using templates and/or suggestions. Data collection is clear and the system operates smoothly.

**What do you dislike about SurveyHero?**

So far I have not encountered anything I dislike about SurveyHero.

**What problems is SurveyHero solving and how is that benefiting you?**

I need surveys to conduct research and SurveyHero has provided an avenue to gather information.

  ### 30. Good so far

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about SurveyHero?**

It is quite simple to use and intuitive.

**What do you dislike about SurveyHero?**

There wasn't an option to end the survey if they gave one response, or it wasn't easy to find.

**What problems is SurveyHero solving and how is that benefiting you?**

Sending out questionnaires

  ### 31. Lots of free features

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Registered Nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about SurveyHero?**

They offer a student discount and have lots of free features others would charge for.

**What do you dislike about SurveyHero?**

Very happy so far, but more templates would be nice.

**What problems is SurveyHero solving and how is that benefiting you?**

It is great how it seamlessly coordinagtes data, particiapnts, and surveys .

  ### 32. Great resource for students

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about SurveyHero?**

SurveyHero provides a wealth of options for free to students. Definitely my go-to survey tool now.

**What do you dislike about SurveyHero?**

I need to use it longer to provide feedback

**What problems is SurveyHero solving and how is that benefiting you?**

Getting feedback on projects

  ### 33. Ease of Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about SurveyHero?**

Customer Support is very supportive of any requires

**What do you dislike about SurveyHero?**

the price I think it is very expensive, and the number of responses not more than 500 per one survey

**What problems is SurveyHero solving and how is that benefiting you?**

i did not have any problem till now

  ### 34. Easy and navigable! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine M. | Speech Language Pathology Graduate Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2019

**What do you like best about SurveyHero?**

Easy to use and very intuitive. Was very used to Survey Monkey but this provided a very comparable alternative. 

**What do you dislike about SurveyHero?**

They should start some type of student discount if possible! 

**Recommendations to others considering SurveyHero:**

Make sure it’s compatible with your computer. Some people on Macs had issues. 

**What problems is SurveyHero solving and how is that benefiting you?**

Group meetings and getting a general consensus of group insight! 

  ### 35. survey hero is my hero

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about SurveyHero?**

free way to make polls for keeping remote work fun for my team

**What do you dislike about SurveyHero?**

statistics, i still had to do some manual number crunching to present the winners for a weekly, month long competition

**Recommendations to others considering SurveyHero:**

This is a great place to get your surveys started and great way for internal business surveys of employees

**What problems is SurveyHero solving and how is that benefiting you?**

I have realized which users are more active when polls are posted, and which users need to be told several times to answer the poll/survey

  ### 36. Review on Survery Hero

**Rating:** 4.0/5.0 stars

**Reviewed by:** Huzefa D. | Autonomy Team Leader / Motion Planning & Decision Engineer for Deep Orange 11 , Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about SurveyHero?**

I love how you can easily make surveys to send out.

**What do you dislike about SurveyHero?**

The graphic user interface for creating the surveys could be better. 

**Recommendations to others considering SurveyHero:**

Get started with Survey Hero if you want to create nice and easy surveys

**What problems is SurveyHero solving and how is that benefiting you?**

I am solving lots of problems with survery hero including sending out mass surveys to my peers when I have a question for my research. I have realized that getting inputs fast and easy from many people is very useful.

  ### 37. Great Service from a Small Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about SurveyHero?**

The best part about SurveyHero is how simple it is to test surveys by previewing. Other great features include copying surveys and using templates. Really makes the creation of the survey fun, and less tedious.

**What do you dislike about SurveyHero?**

I wish there were ways to copy logic format. If I were to make a duplicate copy of a section of my survey with answer logic (Answers A will direct you to 1, Answers B will direct you to 2) that would save so much time.

**What problems is SurveyHero solving and how is that benefiting you?**

SurveyHero makes things when collecting data from specific groups. For example, internal testers vs. external testers using our product; we are able to get accurate feedback and consider in use bias with these collectors.

  ### 38. Great options for ranking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2019

**What do you like best about SurveyHero?**

SurveyHero came through when I was looking for a way for respondents to rank several ideas from most to least favorite. The analysis they did was excellent and easy to see how popular some ideas were vs which were most polarizing. 

**What do you dislike about SurveyHero?**

I found it overall pretty easy to use but it wasn't totally clear how segmenting worked at first so I ended up duplicating my survey to use with different ggroups. 

**What problems is SurveyHero solving and how is that benefiting you?**

Being able to drag and drop ideas and rearrange them, as opposed to having a complicated numerical key to rank things, is really what I found most helpful about SurveyHero.

  ### 39. SurveyHero Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2019

**What do you like best about SurveyHero?**

It's an excellent platform to conduct personalized surveys to send out to customers, the platform is easy to use, and the free account plan allows us to create an unlimited amount of surveys

**What do you dislike about SurveyHero?**

In order to filter and export results we need to upgrade membership which is slightly "expensive".

**Recommendations to others considering SurveyHero:**

Get started with the free plan as you can still build an unlimited amount of surveys if we need extra features such as branding you can always upgrade

**What problems is SurveyHero solving and how is that benefiting you?**

To create simple and beautiful surveys than we can then present to our customers.

  ### 40. My favourite survey tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishal P. | Project manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about SurveyHero?**

Lot of features to begin within a basic and free version. Multiple sharing options including QR code and easy to use and collect data. 

**What do you dislike about SurveyHero?**

Cant get the CSV or Excel version of data with the free version however its not a big issue compared to some of the other survey tool as there prices are quite resonable

**Recommendations to others considering SurveyHero:**

Very much recommended to anyone who want to conduct surveys and gather feedback. I liked the feature of sharing surveys using links, QR codes etc

**What problems is SurveyHero solving and how is that benefiting you?**

Conducting surveys with certain participants regarding a product and gather there feedback

  ### 41. Easy way to gather uneasy information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about SurveyHero?**

Ease of use especially for those who are not tech savvy.

**What do you dislike about SurveyHero?**

The need to reset the link when completing the surveys. We often have to completely log out of the window to be able to bring up a new survey for a new client to use.

**What problems is SurveyHero solving and how is that benefiting you?**

Linking surveys have been a problem within in our emails. This is because of no fault of Survey Hero but of our in house IT . They have flagged some emails as Spam.

  ### 42. Review of SurveyHero

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about SurveyHero?**

Easy to use, easy to setup, this organizations understands our needs and is always there to support

**What do you dislike about SurveyHero?**

I think the website itself could use a little cleaning-up and bring it up to a more modern look and feel for a greater experience

**Recommendations to others considering SurveyHero:**

Get started for free, there's a good feature included to get you started

**What problems is SurveyHero solving and how is that benefiting you?**

To reach to a large audience, gather constructive feedback that we can then take back, discuss and action

  ### 43. Great multiplatform Questionnaires with a beautiful touch.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2019

**What do you like best about SurveyHero?**

Surveyhero helps us to create beautiful mobile friendly surveys. It provides us with plethora features like beautiful themes, custom background, variety of languages, white label surveys, etc. Surveys are created very easily with it's drag and drop feature. We can choose from number of questions and modify them according to our needs. Surveys created can be both labelled or anonymous. Surveys are automatically mobile optimized.

**What do you dislike about SurveyHero?**

Surveyhero helps us to make mobile optimized questionnaires in no time. I think there's nothing to dislike in surveyhero.

**What problems is SurveyHero solving and how is that benefiting you?**

We use surveyhero to get honest, reliable and anonymous feedback from our trustworthy customers. We use surveyhero to make beautiful mobile surveys. We use to act upon any suggestion or reviews we get from our customers.

  ### 44. SurveyHero to the rescue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about SurveyHero?**

Customer support is super responsive and the tool is easy to use.

**What do you dislike about SurveyHero?**

Not a dislike, but it would be great if it could bolt into other enterprise software for seemless data capture

**Recommendations to others considering SurveyHero:**

Go for it, great tool and team

**What problems is SurveyHero solving and how is that benefiting you?**

Quick and consolidated feedback from our constituency 

  ### 45. Great product for any company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2019

**What do you like best about SurveyHero?**

Makes creating online surveys very easy.

**What do you dislike about SurveyHero?**

No offline response collection options available.

**What problems is SurveyHero solving and how is that benefiting you?**

Ability to create beautiful surveys that engage with customers.


## SurveyHero Discussions
  - [What is SurveyHero used for?](https://www.g2.com/discussions/what-is-surveyhero-used-for)

- [View SurveyHero pricing details and edition comparison](https://www.g2.com/products/surveyhero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A26%3A32+-0500&secure%5Bsession_id%5D=000566cb-45cc-4a46-ac51-81b1c3936ea7&secure%5Btoken%5D=f319abe99965fc53edf8c5775fc078cf83246e2ad3786c270faec7e7faab2189&format=llm_user)

## SurveyHero Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top SurveyHero Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,171 reviews)
  - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (930 reviews)
  - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) - 4.4/5.0 (547 reviews)

