Best Survey Software - Page 8

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 559

Category Stats (Aug 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 154,600+ Authentic Reviews
  • 559+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

Sponsored

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs.

Visit website

PopSurvey

PopSurvey is an AI-powered online survey platform developed by Populix, designed to facilitate quick, efficient, and cost-effective data collection for both academic and business research. With a user-friendly interface, PopSurvey enables users to create and distribute surveys seamlessly, ensuring high-quality responses from a vast pool of over 700,000 verified respondents. Key Features and Functionality: - Extensive Respondent Network: Access to a large, verified user base ensures diverse and authentic survey responses. - Rapid Survey Completion: Achieve a 97.5% response rate within 24 hours, facilitating swift data collection. - Cost-Effective Solutions: Affordable pricing starting at Rp375 per answer, making it accessible for various research budgets. - AI-Assisted Survey Design: Utilize AI-powered tools to design, structure, and refine surveys, optimizing the research process. - Versatile Use Cases: Suitable for academic research, business strategy development, media and journalism, and more. Primary Value and User Solutions: PopSurvey addresses the need for efficient and reliable data collection by offering a platform that combines speed, affordability, and quality. It empowers users to make informed, data-driven decisions by providing access to a broad respondent base and advanced survey design tools. Whether for academic purposes or business insights, PopSurvey simplifies the research process, enabling users to gather valuable information swiftly and effectively.

Average Rating: 4.2/5.0

Total Reviews: 81

How Do G2 Users Rate PopSurvey?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind PopSurvey?

  • Seller: PopSurvey
  • Year Founded: 2010
  • HQ Location: Needham, MA
  • Twitter: @PopSurvey
    214 Twitter followers
  • LinkedIn® Page: www.linkedin.com

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About PopSurvey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of PopSurvey, enjoying its simple setup and intuitive survey creation process.
  • Users love the quick setup of PopSurvey, enabling effortless onboarding and immediate start for their surveys.
  • Users find PopSurvey intuitive, enabling quick and effortless survey creation while enhancing user engagement and experience.
  • Users appreciate the efficiency of PopSurvey, enjoying quick surveys and organized data for better decision-making.
  • Users find the initial setup easy and seamless, allowing for a smooth integration into their workflow.
Cons
  • Users feel that the product is expensive and may not provide value proportional to its cost.
  • Users find PopSurvey to have a not user-friendly interface, leading to challenges with navigation and engagement.
  • Users find the free plan very limiting, restricting survey options and causing confusion with unclear questions.
  • Users find complex scoring and limited integrations to detract from the overall ease of using PopSurvey.
  • Users find the difficult setup challenging, especially those lacking technical skills, leading to frustration during onboarding.

What Are Recent G2 Reviews of PopSurvey?

What Are G2 Users Discussing About PopSurvey?

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. **Key Capabilities** - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

Average Rating: 4.7/5.0

Total Reviews: 80

How Do G2 Users Rate Zonka Feedback?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Zonka Feedback?

  • Seller: Zonka Feedback
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Gurugram, Haryana
  • Twitter: @zonkafeedback
    1,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 62% Small, 30% Medium

What Do G2 Reviewers Say About Zonka Feedback?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive and exceptional support offered by Zonka Feedback, enhancing their overall experience significantly.
  • Users find Zonka Feedback's ease of use and setup exceptional, enhancing customer experience and engagement efficiently.
  • Users commend Zonka Feedback for its massive improvements and feature updates enhancing customer experience and feedback collection.
  • Users commend Zonka Feedback for its excellent data management, praising its customization options and supportive integration.
  • Users praise the ease of use of Zonka Feedback, appreciating its straightforward setup and seamless integration.
Cons
  • Users face software instability within Zonka Feedback, experiencing bugs and confusing navigation that impede usability.
  • Users experience call issues with Zonka Feedback, limiting in-house reviews and affecting the survey process.
  • Users note a slight learning curve with advanced features, though excellent support helps ease the transition.
  • Users find the layout issues of Zonka Feedback frustrating, with confusing navigation and unexpected functionality locations.
  • Users report a slight learning curve with advanced features, but commend the excellent support for assistance.

What Are Recent G2 Reviews of Zonka Feedback?

What Are G2 Users Discussing About Zonka Feedback?

Wufoo

Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today.

Average Rating: 4.2/5.0

Total Reviews: 293

How Do G2 Users Rate Wufoo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 7.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.5/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Wufoo?

  • Seller: SurveyMonkey
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • Twitter: @SurveyMonkey
    42,887 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,390 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 52% Small, 34% Medium

What Do G2 Reviewers Say About Wufoo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of Wufoo, enhancing efficiency through seamless integration with various applications.
  • Users value the integrations with Zapier in Wufoo, enabling seamless automated data entry across applications.
  • Users love the easy integrations of Wufoo via Zapier, enabling seamless automation with other applications.
  • Users appreciate the seamless integrations of Wufoo with apps like Zapier, enhancing automation and streamlining processes.
Cons
  • Users face reliability issues with Wufoo, particularly regarding form progress not being saved properly when exited.
  • Users face submission limitations with Wufoo, unable to return to previously saved points in multi-page forms.

What Are Recent G2 Reviews of Wufoo?

What Are G2 Users Discussing About Wufoo?

Jimo

Turn more users into power users with intelligent, no-code in-app experiences. Jimo is the AI-native Digital Adoption Platform built for B2B SaaS teams to drive more revenue, reduce churn, and delight customers by creating highly contextual in-app onboarding, nudges, and activation workflows. Without code, Product and Customer Success teams can build intelligent, in-app experiences that accelerate user onboarding, improve feature adoption, and reduce time-to-value. Jimo focused on: Low user engagement and high churn rates Overwhelming support queues with repetitive onboarding questions Poor feature adoption despite significant product investment Manual, non-scalable user activation processes Lack of actionable user behavior insights Smart Onboarding Flows: Personalized user journeys that adapt based on behavior Contextual Feature Nudges: AI-powered prompts that drive adoption at the right moment In-App Feedback Collection: Capture user insights directly within your product Product Announcements & Changelog: Keep users informed about new features and updates Behavioral Analytics: Understand how users interact with your product Trusted by leading product teams at Pennylane, Shippeo, and Zenchef, Jimo helps companies increase product usage by up to 60% while reducing time-to-value and support burden. Our Mission is to empower product, growth, and customer success teams to create frictionless user experiences that maximize engagement, retention, and revenue - no code required.

Average Rating: 4.6/5.0

Total Reviews: 38

How Do G2 Users Rate Jimo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 6.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 6.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Jimo?

  • Seller: Jimo
  • HQ Location: Paris, Île-de-France
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Jimo?

AI-generated summary from verified user reviews

Pros
  • Users find Jimo's ease of use exceptional, enabling quick setup and immediate value in user engagement.
  • Users value Jimo's responsive customer support, highlighting their effectiveness in resolving issues and providing assistance promptly.
  • Users love the easy implementation of Jimo, enabling quick setup and impactful user experiences within minutes.
  • Users highlight the easy setup of Jimo, enabling quick deployment of experiences with minimal effort required.
  • Users value the no-code capability of Jimo, greatly simplifying the process of creating and managing user experiences.
Cons
  • Users find it frustrating that Jimo lacks native mobile app integration and is only accessible via the web.
  • Users experience compatibility issues and bugs with certain frameworks, impacting the overall functionality of Jimo.
  • Users find the configuration of pop-ups complicated, suggesting a need for a more user-friendly approach.
  • Users find the difficult customization of Jimo frustrating, particularly regarding pop-up configurations.
  • Users find the difficult usability of Jimo challenging, especially with configuring pop-ups efficiently.

What Are Recent G2 Reviews of Jimo?

SmartSurvey

SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. Connect SmartSurvey to the tools your team uses such as HubSpot, Salesforce, Power BI, MS Teams and so many more. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With hundreds of thousands of users from across the world and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Learn more by visiting https://www.smartsurvey.co.uk/

Average Rating: 4.6/5.0

Total Reviews: 46

How Do G2 Users Rate SmartSurvey?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind SmartSurvey?

  • Seller: SmartSurvey
  • Year Founded: 2003
  • HQ Location: Tewkesbury, Gloucestershire
  • Twitter: @SmartSurvey
    1,561 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management
  • Company Size: 49% Small, 38% Medium

What Are Recent G2 Reviews of SmartSurvey?

What Are G2 Users Discussing About SmartSurvey?

SimplyCast Survey

SimplyCast Survey is a online survey tool designed to help businesses and organizations efficiently gather and analyze feedback from their audience. With its user-friendly interface and robust features, SimplyCast Survey enables users to create customized surveys and polls, distribute them across multiple communication channels, and monitor responses in real-time. This comprehensive solution simplifies the process of collecting valuable insights, allowing for informed decision-making and enhanced customer engagement. Key Features and Functionality: - Customizable Surveys: Easily design surveys with various question types, including multiple-choice, open-ended, and matrix questions, to suit specific data collection needs. - Multi-Channel Distribution: Distribute surveys via email, SMS, and voice calls, ensuring broad reach and higher response rates by engaging participants through their preferred communication channels. - Real-Time Reporting: Monitor survey responses as they are received, with live-updating reports that provide immediate insights into participant feedback. - Adaptive Surveys: Utilize dynamic surveys that adjust questions based on customer history and previous responses, ensuring relevance and improving the quality of collected data. - User-Friendly Interface: Create and manage surveys without the need for coding or technical expertise, thanks to an intuitive drag-and-drop editor and pre-designed templates. Primary Value and Solutions Provided: SimplyCast Survey addresses the challenge of efficiently collecting and analyzing customer feedback by offering a streamlined, automated solution. By enabling the creation of tailored surveys and facilitating their distribution across multiple channels, it ensures that businesses can reach their audience effectively. The real-time reporting feature allows for prompt analysis of responses, leading to quicker, data-driven decisions. Additionally, the platform's adaptability to individual customer experiences enhances the relevance of surveys, resulting in higher engagement and more meaningful insights. Overall, SimplyCast Survey empowers organizations to improve their products, services, and customer relationships through effective feedback collection and analysis.

Average Rating: 4.3/5.0

Total Reviews: 25

How Do G2 Users Rate SimplyCast Survey?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 8.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplyCast Survey?

  • Seller: simplycast
  • Year Founded: 2009
  • HQ Location: Dartmouth, CA
  • Twitter: @simplycast
    38,831 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Small, 44% Medium

What Do G2 Reviewers Say About SimplyCast Survey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in SimplyCast Survey, enabling quick survey creation without requiring technical knowledge.
  • Users value the automation features of SimplyCast Survey, enabling effortless follow-ups and simplified survey distribution.
  • Users value the quick setup of SimplyCast Survey, enabling easy and efficient survey deployment for teams.
  • Users value the simple initial setup of SimplyCast Survey, allowing a smooth start to their survey creation process.
  • Users value the efficiency of SimplyCast Survey, thanks to automated follow-ups and easy setup for quick survey distribution.
Cons
  • Users find limited customization options in SimplyCast Survey, impacting their ability to tailor reports and branding.
  • Users are frustrated by the limited advanced survey features, lacking essential tools for in-depth analysis and question types.
  • Users find the outdated design of SimplyCast Survey makes managing larger surveys and reports frustratingly slow.
  • Users are disappointed by the limited advanced survey features, missing essential tools found in other platforms.
  • Users find the high costs of SimplyCast Survey affordability limiting, especially for small businesses needing custom branding.

What Are Recent G2 Reviews of SimplyCast Survey?

What Are G2 Users Discussing About SimplyCast Survey?

Optimal

Optimal is a comprehensive user insights platform designed to support user research across the entire product development process. Tailored for enterprise organizations, Optimal helps teams make informed product decisions by connecting directly with users, from early discovery and concept validation to usability testing and post-launch optimization. The platform is particularly effective for cross-functional teams seeking to reduce development risk, align stakeholders, and deliver user-centered experiences at scale. Optimal serves product managers, designers, UX researchers, and others who need fast, reliable insights through structured user research. Its intuitive interface and AI-powered tools enable both researchers and non-researchers to contribute meaningfully, promoting research democratization without compromising quality. With flexible study design, AI and automation, and built-in participant recruitment, Optimal makes it easier to uncover user needs, test ideas early, validate navigation, and analyze qualitative feedback across multiple research efforts. Key capabilities of the Optimal platform include prototype testing and live website testing; AI-assisted surveys to quickly gather reliable feedback on user behaviors and preferences; and AI user research features that automatically extract insights, themes, and highlight reels from recorded interviews. Teams can also centralize qualitative data for streamlined analysis, structure content more effectively with card sorting and tree testing, and improve usability with first-click testing, and more. Participant recruitment is fully integrated, offering access to a global panel of over 100 million users across 150 countries, along with options for managed services or custom audiences. Trusted by global organizations including Apple, Netflix, Amazon, Spotify, Nike, and LEGO, Optimal empowers teams to conduct rigorous, scalable user research that informs strategic decisions and improves user satisfaction. By combining human insight with advanced AI user research capabilities, Optimal helps enterprises build better digital products, faster, smarter, and with greater confidence.

Average Rating: 4.4/5.0

Total Reviews: 64

How Do G2 Users Rate Optimal?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Optimal?

  • Seller: Optimal
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Wellington, NZ
  • Twitter: @optimalworkshop
    6,841 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Design, Higher Education
  • Company Size: 40% Medium, 34% Large

What Do G2 Reviewers Say About Optimal?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Optimal, making survey creation quick and user-friendly, enhancing participation rates.
  • Users highlight the comprehensive tools of Optimal Workshop that simplify testing and greatly enhance research capabilities.
  • Users praise Optimal's strong analytics capabilities, which provide clear visual insights and save time on data interpretation.
  • Users value the analysis efficiency of Optimal, appreciating its intuitive setup and effective visualisation tools for insights.
  • Users value the easy setup of Optimal, praising its intuitive design and helpful resources for effortless onboarding.
Cons
  • Users note the missing features of Optimal, particularly criticizing the lack of subcategories and advanced qualitative tools.
  • Users are frustrated by the high pricing issues, as essential features are locked behind costly subscriptions.
  • Users find Optimal's pricing expensive, especially considering its limited features compared to other competing UX tools.
  • Users experience integration issues with Optimal, particularly with Figma, affecting data consistency and usability.
  • Users experience uploading issues with Optimal, lacking video and transcript uploads which limits research consolidation and clarity.

What Are Recent G2 Reviews of Optimal?

What Are G2 Users Discussing About Optimal?

SimpleSurvey

SimpleSurvey is a Canadian online survey and data collection platform designed to help organizations gather reliable data, engage their audiences, and make informed, data-driven decisions. With a focus on simplicity and security, SimpleSurvey offers a versatile solution for various industries, including government agencies, healthcare organizations, educational institutions, and professional associations. Key Features and Functionality: - Customizable Surveys: Create personalized surveys with your organization's branding, including logos, colors, and themes, ensuring consistency and professionalism. - Multilingual Support: Design and distribute surveys in multiple languages to cater to diverse audiences, enhancing accessibility and response rates. - Advanced Question Types and Logic: Utilize a wide range of question formats, such as multiple-choice, open-ended, and Likert scales, along with advanced logic tools like skip logic and response piping to create dynamic and engaging surveys. - Real-Time Reporting and Analysis: Access powerful tools for analyzing survey results, generating detailed reports, and visualizing data to inform strategic decisions. - Secure Data Hosting: Ensure data protection and confidentiality with hosting in SOC 2 compliant data centers operated by Microsoft Canada, meeting Canadian data sovereignty and privacy requirements. - Collaboration Tools: Enhance teamwork with shared workspaces, allowing seamless collaboration, sharing of projects, templates, and media assets among team members. Primary Value and Solutions Provided: SimpleSurvey empowers organizations to efficiently collect and analyze data, leading to improved decision-making and enhanced productivity. By offering a user-friendly interface combined with advanced features, it simplifies the survey creation process, making it accessible to users without technical expertise. The platform's versatility allows for applications ranging from market research and customer satisfaction assessments to employee feedback and event evaluations. With secure data hosting and compliance with Canadian privacy standards, SimpleSurvey provides a trusted solution for organizations seeking reliable and actionable insights.

Average Rating: 4.4/5.0

Total Reviews: 66

How Do G2 Users Rate SimpleSurvey?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 8.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SimpleSurvey?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 45% Small, 36% Medium

What Do G2 Reviewers Say About SimpleSurvey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SimpleSurvey, finding it efficient and user-friendly for quick feedback collection.
  • Users value the ease of creating and distributing surveys quickly, appreciating the user-friendly interface and time savings.
  • Users value the quick setup of SimpleSurvey, enabling efficient survey creation and feedback collection with ease.
  • Users highlight the ease of creation with SimpleSurvey, enabling quick and straightforward survey distribution and analysis.
  • Users value the clear and easy-to-read reports from SimpleSurvey, enhancing their feedback collection process effortlessly.
Cons
  • Users find the limited customization options restrictive, especially for advanced or specialized survey needs.
  • Users find that the reporting features are quite limited, lacking detail and advanced customization for in-depth analysis.
  • Users experience survey issues with SimpleSurvey, facing unclear questions and limited options for open-ended responses.
  • Users find SimpleSurvey's logic branching capabilities basic, making complex survey creation inconvenient and challenging.
  • Users feel that the data visualization needs more detailed reporting to enhance their analysis experience.

What Are Recent G2 Reviews of SimpleSurvey?

What Are G2 Users Discussing About SimpleSurvey?

Block Survey

BlockSurvey is an innovative AI-driven survey software designed for businesses and researchers to cut costs and save time. Key Features: 1. AI-powered survey creation and analysis 2. Customizable, visually appealing templates 3. White-labeling options 4. Privacy-first approach with no ads or trackers 5. User-friendly interface for both creators and respondents

Average Rating: 4.7/5.0

Total Reviews: 147

How Do G2 Users Rate Block Survey?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 9.1/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Block Survey?

  • Seller: BlockSurvey
  • Year Founded: 2020
  • HQ Location: Middletown, US
  • Twitter: @blocksurvey
    2,374 Twitter followers
  • LinkedIn® Page: in.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 73% Small, 16% Medium

What Do G2 Reviewers Say About Block Survey?

AI-generated summary from verified user reviews

Pros
  • Users find Block Survey to be incredibly easy to use, enhancing their survey experience with a simple setup.
  • Users value Block Survey for its secure and feature-rich platform, enabling anonymous feedback while ensuring psychological safety.
  • Users appreciate the intuitive interface of Block Survey, making it easy to navigate and use for everyone.
  • Users appreciate the security features of Block Survey, enabling safe handling of sensitive information with confidence.
  • Users love Block Survey for its simple setup and intuitive interface, making survey creation quick and accessible.
Cons
  • Users face challenges with limited advanced survey logic, complicating survey flows and impacting completion rates negatively.
  • Users find the missing advanced survey logic challenging, as it restricts conditional branching and flexibility in surveys.
  • Users find the pricing for Block Survey to be steep and unapproachable, especially for small-scale projects.
  • Users find the limited customization options of Block Survey frustrating, especially for quick and simple feedback forms.
  • Users face integration issues with Block Survey, resulting in complicated workflows and lower response rates for surveys.

What Are Recent G2 Reviews of Block Survey?

What Are G2 Users Discussing About Block Survey?

surveyface

SurveyFace is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys, polls, and questionnaires. It caters to a diverse user base, including organizations, educational institutions, and individuals, by offering an intuitive platform that simplifies the process of gathering valuable feedback. With a focus on user-friendly design and robust functionality, SurveyFace enables users to design customized surveys, collect responses through various channels, and analyze data effectively to inform decision-making processes. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create and distribute an unlimited number of surveys and collect millions of responses without any restrictions. - Predefined Color Themes and Customization: The platform offers award-winning predefined color themes and an editor that allows for extensive customization, enabling users to align surveys with their brand identity. - Advanced Survey Logic: Innovative skip control logic facilitates the creation of dynamic surveys by directing respondents through different paths based on their answers, enhancing the relevance and efficiency of data collection. - Mobile Optimization: Surveys are flawlessly optimized for mobile devices, ensuring a seamless experience for respondents accessing surveys on smartphones and tablets. - Multimedia Support: Users can incorporate logos, images, and videos into their surveys, making them more engaging and personalized. - Extensive Template Library: Access to hundreds of pre-designed survey templates across various categories simplifies the survey creation process and ensures best practices are followed. - Comprehensive Analytics and Reporting: The platform provides robust analytics tools that generate visual reports, including charts and graphs, to help users interpret survey data effectively. - Flexible Distribution Methods: Surveys can be distributed via multiple channels, including email, social media, and direct web links, maximizing reach and response rates. - Data Export Options: Survey results can be downloaded in various formats such as PDF, Excel, CSV, XML, or HTML for further analysis or record-keeping. - Collaboration and Communication: The platform facilitates communication with respondents, allowing for discussions and feedback, thereby enhancing the quality of data collected. Primary Value and User Solutions: SurveyFace addresses the need for an efficient, user-friendly, and cost-effective solution for conducting online surveys. By offering unlimited access to survey creation and response collection at no cost, it democratizes data collection for users ranging from small businesses to large enterprises and educational institutions. The platform's extensive customization options and advanced features, such as skip logic and multimedia support, enable users to design engaging and relevant surveys tailored to their specific needs. Additionally, the robust analytics and reporting tools empower users to derive actionable insights from collected data, facilitating informed decision-making and strategic planning. Overall, SurveyFace streamlines the survey process, saving time and resources while delivering high-quality results.

Average Rating: 4.5/5.0

Total Reviews: 48

How Do G2 Users Rate surveyface?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 8.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind surveyface?

  • Seller: Surveyface
  • Year Founded: 2012
  • HQ Location: N/A
  • Twitter: @SurveyFace
    588 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting, Information Technology and Services
  • Company Size: 51% Medium, 35% Small

What Do G2 Reviewers Say About surveyface?

AI-generated summary from verified user reviews

Pros
  • Users love the extensive selection of ready-to-use survey templates, making survey creation quick and visually appealing.
  • Users appreciate the ease of creating and customizing surveys with SurveyFace, enhancing efficiency and user experience.
  • Users praise the ease of use of SurveyFace, benefiting from its simplicity and user-friendly interface.
  • Users appreciate the simplicity and ease of use of SurveyFace, enjoying its efficient and interactive survey creation process.
  • Users appreciate the simplicity and ease of use of SurveyFace, enabling quick survey creation and customization.
Cons
  • Users are frustrated by the integration issues, which limit collaboration with third-party apps and hinder functionality.
  • Users face platform issues during sign-up and lack of collaboration with third-party apps hampers growth and popularity.
  • Users find the limited features in SurveyFace's free plan restrictive, affecting customization and reporting capabilities.
  • Users criticize the lack of collaboration with third-party apps, which limits the platform's popularity and growth.
  • Users find the interface not user-friendly, which detracts from their overall experience with SurveyFace.

What Are Recent G2 Reviews of surveyface?

What Are G2 Users Discussing About surveyface?

Beekast

Beekast is interactive meeting management software that enables users to create interactive virtual meetings, training sessions, and events. It falls under the category of collaborative software and presentation tools. Beekast enhances team engagement and productivity in various work environments, including face-to-face, remote work, and hybrid settings! The platform caters to businesses, educational institutions, trainers, and organizations of all sizes that seek to improve their meeting experiences and outcomes. The software allows users to create interactive presentations by importing existing content or creating new slides directly within the platform. It offers a range of features to increase participant involvement and streamline meeting processes: • Interactive activities: Users can choose from 15 different activities to incorporate into their presentations, such as polls, quizzes, and word clouds. • Templates: Pre-designed templates are available for quick session setup and customization. • Integration capabilities: Beekast integrates with popular tools like Microsoft Teams, Webex, and PowerPoint. • Multi-platform support: The solution works across various devices and operating systems. • Real-time collaboration: Participants can contribute ideas, vote, and provide feedback during sessions. Beekast addresses common meeting challenges such as lack of engagement, inefficient use of time, and difficulty in capturing and acting on ideas. The tool helps facilitators maintain audience attention and gather valuable input from all participants by providing interactive elements and structured activities. The software also offers post-meeting features to help users consolidate and analyze the results of their sessions: • Meeting minutes: Automatically generated in Word format for easy distribution and reference. • Action plan generation: Helps teams track and follow up on decisions and tasks. • Data analytics: Provides insights into participant engagement and activity results. Beekast is designed to be user-friendly, allowing even those with limited technical skills to create and manage interactive sessions. Its versatility makes it suitable for various use cases, including team meetings, brainstorming sessions, training workshops, and large-scale conferences!

Average Rating: 4.2/5.0

Total Reviews: 43

How Do G2 Users Rate Beekast?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Permissions: 8.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Beekast?

  • Seller: Beekast
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Small, 33% Medium

What Are Recent G2 Reviews of Beekast?

What Are G2 Users Discussing About Beekast?

GoFormz

GoFormz is a platform used for creating digital forms and collecting data, used by teams of every industry and size. Using GoFormz's AI-powered online form builder, teams can digitize existing documents and build new forms from scratch – no code required. GoFormz is the only digital form solution that empowers users to create a digital version of an existing form, enabling any user (regardless of their technical proficiency) to effortlessly generate digital and online forms that meet their unique business needs. Use the GoFormz AI Form Builder to digitize your forms in seconds. Simply upload a form, and with just a click, AI will instantly analyze your form and automatically map and place key data fields, including text boxes, tables, checkboxes, signatures, and more. Your form fields can even be customized with dynamic fields, conditional logic, calculations, requirements, and more! Your digital forms can be filled out on mobile devices, like phones and tablets, and online from a computer. The GoFormz mobile apps are fully functional offline, allowing users to continue their work uninterrupted, no matter how remote their location. You can share forms with individuals outside of your organization, allowing them to fill them out and complete forms, even without a GoFormz login. GoFormz can also automate routine tasks and workflows, like sending completed forms to designated contacts, updating connected databases and dashboards, and uploading forms to integrated systems. By automating these tasks, businesses can rapidly implement streamlined processes for document approvals, authorizations, payroll activities, quality assurance, and numerous other activities quickly and efficiently. Your digital forms can also be directly integrated with your other business applications, like Salesforce, Google Suite, Microsoft 365, Procore, Box, and much more. Completed digital forms and collected data can be instantly uploaded to corresponding tools and records within connected systems, and data can even be pushed back to your digital forms, resulting in enhanced communication, improved operational efficiencies, and increased visibility. GoFormz’s award-winning Customer Support and Professional Services teams are readily available to help when you need it. Ready to jumpstart your digital transformation? Try GoFormz with a 14-day trial or request a demo today!

Average Rating: 4.7/5.0

Total Reviews: 223

How Do G2 Users Rate GoFormz?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.6/10 (Category avg: 8.9/10)
  • Data Exporting: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind GoFormz?

  • Seller: GoFormz
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, CA
  • Twitter: @goformz
    397 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Oil & Energy
  • Company Size: 49% Small, 45% Medium

What Do G2 Reviewers Say About GoFormz?

AI-generated summary from verified user reviews

Pros
  • Users find GoFormz to be easy to navigate and create forms, enhancing efficiency and eliminating manual processes.
  • Users appreciate the ease of form customization with GoFormz, streamlining their processes and enhancing efficiency.
  • Users love the ease of creation with GoFormz, rapidly transforming PDFs into efficient digital forms effortlessly.
  • Users value the easy setup of GoFormz, appreciating its intuitive design and seamless implementation process.
  • Users appreciate the easy creation of forms with GoFormz, enabling fast and efficient data collection and management.
Cons
  • Users find difficult customization in GoFormz frustrating, as it limits the ability to create tailored forms quickly.
  • Users find limited customization options in GoFormz hinder their ability to create tailored forms effectively.
  • Users face customization issues with GoFormz, finding designs rigid and the process time-consuming despite support availability.
  • Users find GoFormz expensive, with high licensing costs and rapid price increases affecting overall accessibility.
  • Users struggle with a steep learning curve and find the platform not very user-friendly for process development.

What Are Recent G2 Reviews of GoFormz?

What Are G2 Users Discussing About GoFormz?

Unwrap.ai

At Unwrap, we're on a mission to help fill the world with products people love. Our customer intelligence platform integrates with all of your feedback sources (support tickets, reviews, surveys, and more), then proactively extracts patterns and trends from your feedback and surfaces them to you. With a deeper understanding of all your customers, Unwrap helps you build your product roadmap in confidence, and helps you prevent churn by shipping features users actually want.

Average Rating: 4.8/5.0

Total Reviews: 26

How Do G2 Users Rate Unwrap.ai?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Unwrap.ai?

  • Seller: Unwrap.ai
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Santa Barbara, California
  • Twitter: @unwrapai
    152 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 50% Medium, 27% Large

What Do G2 Reviewers Say About Unwrap.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of synthesizing customer feedback with Unwrap's AI, enhancing insights and prioritization significantly.
  • Users find Unwrap.ai to be incredibly easy to use, with an intuitive design that ensures quick mastery of the platform.
  • Users find Unwrap.ai's helpful and responsive support invaluable, enhancing their workflow and addressing customer needs efficiently.
  • Users value the time-saving insights from Unwrap.ai, enabling quick identification of customer issues and trends.
  • Users commend Unwrap.ai for its commitment to continuous improvement and attentive customer support driving valuable features.
Cons
  • Users find the interface not intuitive, making it challenging to organize and manage feedback efficiently.
  • Users find limited tools hinder their ability to efficiently visualize and manage feedback customization in Unwrap.ai.
  • Users report a poor understanding of feedback due to limited accuracy in AI groupings and clunky manual processes.
  • Users find the search functionality lacking, requiring constant manual adjustments for effective data retrieval and analysis.
  • Users note the limited visualization tools in Unwrap.ai, though the AI's trend detection is highly valued.

What Are Recent G2 Reviews of Unwrap.ai?

CustomerHero

We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better.

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate CustomerHero?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind CustomerHero?

  • Seller: CustomerHero
  • Year Founded: 2006
  • HQ Location: Warsaw
  • Twitter: @StartquestionHQ
    72 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 32% Medium

What Are Recent G2 Reviews of CustomerHero?

What Are G2 Users Discussing About CustomerHero?

Rival Technologies

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally. Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, our platform brings both the voice of the customer and market into the boardroom to answer essential business questions. Rival’s suite of conversational research solutions is amplified by the power of AI to drive higher response rates, boost engagement, and accelerate time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort.

Average Rating: 4.6/5.0

Total Reviews: 37

How Do G2 Users Rate Rival Technologies?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.7/10 (Category avg: 8.9/10)
  • Data Exporting: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Rival Technologies?

  • Seller: Rival Technologies
  • Year Founded: 2018
  • HQ Location: Vancouver, BC
  • Twitter: @RivalTechCo
    254 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 29% Small

What Do G2 Reviewers Say About Rival Technologies?

AI-generated summary from verified user reviews

Pros
  • Users find the customer service and support from Rival Technologies incredibly helpful, enhancing their overall experience.
  • Users appreciate the ease of use of Rival Technologies, highlighting its simple setup and intuitive feedback collection.
  • Users highlight the efficiency of Rival Technologies, enhancing real-time feedback collection and streamlined reporting.
  • Users value the intuitive experience of Rival Technologies, enhancing user engagement and satisfaction significantly.
  • Users praise the quick and easy setup of Rival Technologies, enhancing their overall positive experience.
Cons
  • Users report survey issues with clunky UI and cumbersome reporting processes, affecting overall efficiency and experience.
  • Users find the survey building UI/UX clunky, experiencing issues with changes reverting and text box navigation disruptions.
  • Users find formatting issues with downloads and data segmentation in Rival Technologies, complicating the reporting process.
  • Users experience integration issues with Rival Technologies, complicating report downloads and data segmentation efficiency.
  • Users find the learning curve steep with Rival Technologies due to cumbersome reporting and segmentation challenges.

What Are Recent G2 Reviews of Rival Technologies?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025