I like Jimo's capability to run experiences without any need for coding, which is a substantial advantage as it simplifies the process significantly. The no-code feature allows us to create and share user experiences without the need for any further development, allowing all teams to go live with an experience, simply by following internal guidelines efficiently. It's merely a one-time development effort, and once it's done, we have a ready-to-use solution that can be implemented as needed. This also means there's no dependency on ongoing development, thus eliminating any roadblocks. Furthermore, I appreciate that Jimo not only allows us to launch experiences but also lets us track their performance and how they are utilized and appreciated by users. This functionality helps in assessing how close these experiences are to our expected goals. I also find the initial setup of Jimo fairly easy, thanks to good documentation and a highly accessible technical and customer support team who are always ready to help troubleshoot any issues.

Jimo has really helped us bridge a gap we had in communicating directly with our clients through our platform. We now have a simple, flexible way to share updates, collect feedback, and communicate during releases. It saves us time, reduces the number of support tickets we receive, and enables us to understand better how our users interact with our product. We particularly appreciate how easy it is to manage communications and feedback campaigns, the regular product updates, and the responsiveness of the support team. The integration with HubSpot is also a real plus.

Quick and easy to build new tours and modals. They have a variety of different tools depending on your use case, I'm still discovering new ways to implement them into our software. I like being able to build and preview our tours within our platform.