--- title: BombBomb Reviews meta_title: 'BombBomb Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 585 reviews by the users' company size, role or industry to find out how BombBomb works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 585 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

BombBomb Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

User Insights

Average based on 585 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$
Demetrius W.
DW
Demetrius W.
Sales Manager
Small-Business (50 or fewer emp.)
"Emotionally Impactful, Time-Saving Communication Tool"
3.5/5
What do you like best about BombBomb?

I use BombBomb for sending overviews to clients, explainer videos, and team updates or trainings. I like that it gets the emotion across and helps reduce ambiguity that written text can create. It saves time when it comes to explaining things. I appreciate the screen recording feature because the person I want to send a message to sees exactly what I see, making it almost feel like it's real-time. The initial setup was pretty simple. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It takes a little while for it to open up and the phone app (Samsung) sometimes shows lower video quality and oftentimes doesn't allow me to fully upload a video that was recorded on my device. Review collected by and hosted on G2.com.

Stephen V.
SV
Stephen V.
Licensed Realtor
Small-Business (50 or fewer emp.)
"User-Friendly Video Emailing Tool with Room for Social Media Improvement"
3.5/5
What do you like best about BombBomb?

I use BombBomb for sending video emails and texts, which helps me keep top of mind with clients. I like its ease of use and feel that it works very well for its intended purpose. The teleprompter feature is particularly valuable as it helps me remember the script. Additionally, the initial setup of BombBomb was very easy. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It could be easier to load to social media. Review collected by and hosted on G2.com.

Chaplain Tim "TIG" H.
CH
Chaplain Tim "TIG" H.
Founder | Lead Chaplain
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Face To Face isn't just for meetings anymore :)"
5/5
What do you like best about BombBomb?

Been using BombBomb since 2013.

I've had the pleasure of speaking to the team too and what an awesome crew! Huge hearts, massive brains, and WOW do they innovate.

Here are the product specific things I most greatly appreciate:

- Being able to use a usb connected camera to film

- The Spinet feature allows me to copy frequently used email bits, footers, etc. and insert them easily.

- Email recipients being able to video reply

- Being able to schedule a video send date/time

- The ability to create automated video email drip series

Also, knowing that the BombBomb team is pushing so hard to innovate and better the product makes me feel confident in building SOP around their solution. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Back in 2013, when I started with BombBomb, I had a few issues. Between 2013 and 2022, every hesitancy to lean into BombBomb has been destroyed, and it is now a daily use tool to connect with a friendly smile or stern message.. whichever is needed. Point is, when you need to communicate, the face can add compassion to a challenging message and brighten glad tidings. Video just makes it all better and BombBomb makes video easier. Dang... this was supposed to be my "dislike" box. What a fanboy ;) Review collected by and hosted on G2.com.

Peggy F.
PF
Peggy F.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Video Email at it's best!"
5/5
What do you like best about BombBomb?

I have been using BombBomb since 2011 and recommend it to all my clients who want to use Video in their email and marketing strategies. It's crazy easy to use (from desktop or mobile device) and add the personal touch to emails that helps 'cut through the noise' of text only or text heavy emails - right to the inbox. In other apps, you have to link to video hosting websites, while you 'kinda' have to do that with BombBomb, it is much more seamless and transparent to the recipient. I can even embed the videos into my websites when needed. I also like that they keep innovating as user expectations grow in this area.

I love the customer support as well—they typically respond in 24 hours (or less) with a personalized tutorial or a short video response, so I can easily 'see' the information.

I have been using BombBomb weekly for over 13 years! Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

The Email builder can sometimes be clunky when adding a lot of different content blocks. We use BombBomb as a weekly and monthly video newsletter, so many times, the emails can grow to be a bit longer, and manipulating some of these content blocks can get a bit cumbersome. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Thanks, Peggy. You've been a customer quite some time. If or when your firm starts using a CRM like Salesforce or a tool like Outreach, let us know. You may find you have more features and fun, moving from using our included email server, to using BombBomb embedded inside a CRM...Just a thought. :)

RR
Rosario R.
Real Estate Agent
Small-Business (50 or fewer emp.)
"My go-to video creation tool"
5/5
What do you like best about BombBomb?

The three best things about BombBomb are: 1. The automatic creation of a GIF that I can put in the related email makes my email open rates (sending to an individual not mass email) nearly 100%; 2. Glitches are minimal; 3. Onboarding, training, and continuing suggestions for video content are very helpful. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

The price is relatively steep. I stopped using BombBomb at one point to cut costs and came back, because I think it's worth the extra spend. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Rosario, we appreciate your thumbs-up. We want to continually roll out more new features, too, so that customer like you get new, shiny, helpful things!

Matt C.
MC
Matt C.
Real Estate Broker
Small-Business (50 or fewer emp.)
"Instant ROI"
5/5
What do you like best about BombBomb?

I’ve been using BombBomb to connect with new and existing real estate clients, and it has transformed the way I do business. Recently, I sent a 15-second personalized thank you video to a new home buyer/seller prospect. The response was immediate—within minutes, I received a reply from a serious consumer who completed their transition with us just a few weeks later. This simple video provided an instant ROI, proving that BombBomb isn’t just a tool; it’s a game-changer for real estate professionals. If you’re looking to make meaningful connections and drive results, BombBomb is a must-have in your marketing arsenal. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

The technology required to send personal video via email has since become more commonplace and less expensive. Review collected by and hosted on G2.com.

JS
John S.
Owner
Small-Business (50 or fewer emp.)
"Easy to use and integrates very well"
5/5
What do you like best about BombBomb?

I most like the ease of use and tracking. However, when I signed up the best part was the training and the best advice was not to worry about mistakes, etc so as to personalize it. The whole thing has been very successful for me. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Sometimes the integrations etc can be slow and but for the most part I'm very pleased Review collected by and hosted on G2.com.

Response from Sally Gates of BombBomb

Thank you for sharing your positive experience with BombBomb! We're thrilled to hear that the training and advice have been helpful in personalizing your interactions with clients. We'll take note of your feedback about the integrations and work on enhancing that aspect.

Mark S.
MS
Mark S.
Senior Mortgage Lender - Production Manager
Enterprise (> 1000 emp.)
"A must have tool!"
5/5
What do you like best about BombBomb?

What we like best is the integration into Google Chrome - it makes it so easy to email a video to a client instead of typing a message. We always get positive feedback when we do a video. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

There really isn't anything we dislike about BombBomb Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

Thank you for taking the time to share your experience with others, Mark! I couldn't have said it better – almost everything is digital – and our world is ever more moving into digital spaces.

Not only can we save time by sending a video, but we CAN be more connected by sending and receiving when we can't be there in person.

It's a privilege to have you as a part of our community, Mark. Thank you for trusting us with a part of your communication!

Verified User in Alternative Medicine
CA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Great resource!"
5/5
What do you like best about BombBomb?

I have been using Bomb Bomb for about 5 years and it is awesome! My clients love getting personalized video emails from me. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It is so easy to ramble on in my videos. That is more of my problem, lol. My only complaint is I use Chrome while using Bomb Bomb. For a year or so whenever I open Chrome the BombBomb extension does not start with my browser. I have to refresh the browser each time. I don't know if it is a Chrome problem or the BombBomb extension but that is my only complaint. I just thought if another one. The screen record doesn't work right. It always needs to do a work-around so it will work. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

We're thrilled to hear that you've been enjoying BombBomb for 5 years! We recently released enhancements of video editing/trimming and a high res recording option is coming shortly. We hope to continue to keep you as a valued client! If you don't attend our monthly Deep Dive webinars, maybe check that out. Hundreds of users join us each month for hands-on sessions and interesting topics.

Karen S.
KS
Karen S.
Electrician / Managing Director
Small-Business (50 or fewer emp.)
"The Best Tool to get customer Engagement. is BombBomb"
5/5
What do you like best about BombBomb?

Love it. This is the Best Tool to get customer Engagement. - Top of the Class. Have been using this for over 8 years. More so in the last 5 yrs - probably around 3 - 5 times a day Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

hate their done for you templates, (which you cant delete), I have built my own templates, now, and my default one is normally at the top of the list, but once you know how to put your own in - 100% Would be better if the record screen to be higher up the screen, so when you look at yourself in the record, then you are not looking down the screen rather than what you should do is look at the camera Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

Thank you for taking the time to share your experience with others, Karen! We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community!

Questions about BombBomb? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Michael M.
MM
Michael Mcneal
•
Last activity almost 6 years ago

Is it possible to have a timer feature in the app so I can use FOMO as a selling point.

2 Upvotes
1
Join the conversation
Monika C.
MC
Monika Cabaj
•
Last activity almost 6 years ago

Why does sometimes does it state that the person has not opened my email and I know they have because they have replied

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

10%

BombBomb Comparisons
BombBomb Features
Screen Recording
Video Upload
Unlimited Video Storage
Mobile Application
Browser Extension
API / Integrations
Recipient Tracking
Campaign Performance Tracking
Thread Length Tracking
Video Capture
Screen Record