# BombBomb Reviews **Vendor:** BombBomb **Category:** [Video Email Software](https://www.g2.com/categories/video-email) **Average Rating:** 4.7/5.0 **Total Reviews:** 585 ## About BombBomb BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Founded in 2006, BombBomb is the category creator and enterprise leader in video messaging. ## BombBomb Pros & Cons **What users like:** - Users praise the **ease of use** of BombBomb, making video distribution quick and efficient. (5 reviews) - Users appreciate the **seamless video integration** of BombBomb, enhancing their email marketing with personal touches. (4 reviews) - Users praise BombBomb's **exceptional customer support** , noting quick, personalized responses that enhance their experience significantly. (3 reviews) - Users love the **easy creation** of videos in BombBomb, enhancing email engagement and team collaboration effortlessly. (2 reviews) - Users value the **easy sharing** of videos with BombBomb, appreciating a seamless and professional distribution process. (2 reviews) - Users appreciate the **ease of audience management** with BombBomb, enabling effortless list uploads and detailed tracking. (2 reviews) - Quality (2 reviews) - Simple (2 reviews) - Daily Use (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users find the **limited editing options** frustrating, hindering their ability to adjust video content effectively. (3 reviews) - Users experience **slow uploads and limited editing options** with BombBomb, making video management frustrating at times. (2 reviews) - Users find the **email builder clunky** , especially when handling long newsletters with multiple content blocks. (1 reviews) - Users acknowledge BombBomb's **expensive pricing** but some believe the cost is justified for its value. (1 reviews) - Users find the **email builder clunky** when managing multiple content blocks, especially in longer newsletters. (1 reviews) - Limited Editing Options (1 reviews) - Poor Organization (1 reviews) - Pricing Issues (1 reviews) - Users experience **slow performance** during uploads, which can significantly hinder their efficiency and overall satisfaction. (1 reviews) - Upload Issues (1 reviews) ## BombBomb Reviews ### 1. Emotionally Impactful, Time-Saving Communication Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Demetrius W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about BombBomb?** I use BombBomb for sending overviews to clients, explainer videos, and team updates or trainings. I like that it gets the emotion across and helps reduce ambiguity that written text can create. It saves time when it comes to explaining things. I appreciate the screen recording feature because the person I want to send a message to sees exactly what I see, making it almost feel like it's real-time. The initial setup was pretty simple. **What do you dislike about BombBomb?** It takes a little while for it to open up and the phone app (Samsung) sometimes shows lower video quality and oftentimes doesn't allow me to fully upload a video that was recorded on my device. **What problems is BombBomb solving and how is that benefiting you?** I use BombBomb for sending client overviews and training updates. It conveys emotion and reduces ambiguity better than text, and saves time when explaining. The screen recording lets recipients see exactly what I see, making it feel almost real-time. ### 2. User-Friendly Video Emailing Tool with Room for Social Media Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen V. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about BombBomb?** I use BombBomb for sending video emails and texts, which helps me keep top of mind with clients. I like its ease of use and feel that it works very well for its intended purpose. The teleprompter feature is particularly valuable as it helps me remember the script. Additionally, the initial setup of BombBomb was very easy. **What do you dislike about BombBomb?** It could be easier to load to social media. **What problems is BombBomb solving and how is that benefiting you?** I use BombBomb for video emails and texts to keep top of mind with clients. It's easy to use, with a teleprompter feature that helps me remember scripts. ### 3. Face To Face isn't just for meetings anymore :) **Rating:** 5.0/5.0 stars **Reviewed by:** Chaplain Tim "TIG" H. | Founder | Lead Chaplain, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about BombBomb?** Been using BombBomb since 2013. I've had the pleasure of speaking to the team too and what an awesome crew! Huge hearts, massive brains, and WOW do they innovate. Here are the product specific things I most greatly appreciate: - Being able to use a usb connected camera to film - The Spinet feature allows me to copy frequently used email bits, footers, etc. and insert them easily. - Email recipients being able to video reply - Being able to schedule a video send date/time - The ability to create automated video email drip series Also, knowing that the BombBomb team is pushing so hard to innovate and better the product makes me feel confident in building SOP around their solution. **What do you dislike about BombBomb?** Back in 2013, when I started with BombBomb, I had a few issues. Between 2013 and 2022, every hesitancy to lean into BombBomb has been destroyed, and it is now a daily use tool to connect with a friendly smile or stern message.. whichever is needed. Point is, when you need to communicate, the face can add compassion to a challenging message and brighten glad tidings. Video just makes it all better and BombBomb makes video easier. Dang... this was supposed to be my "dislike" box. What a fanboy ;) **Recommendations to others considering BombBomb:** As always, start with that free trial. :) Once you've got your account, before diving in, consider how you naturally interact with your clients. Take a quick moment to sketch out your perfect first meeting, follow ups, common questions you get asked, and your most effective onboarding process. These are exactly the interactions you may want to film, because they can help your clients get to know you while you are doing other things. Anyway, as you can tell, I'm a real fan. Great product, great people, helping you be great. **What problems is BombBomb solving and how is that benefiting you?** Like many I'm sure, I have a wide range of emails. Some of mine are communicating with new widows who have recently suffered great losses. Others are part of mentor teams that may require critical feedback. And gratefully, many are filled with "Massive Congratulations" and "I'm So Very Proud Of You!".. those are the best. :) In any case, there are valuable inflection points of communication that can get lost in "text only" translation. However, with video, you can clearly express pain, concern, and jubilee .. you can delicately correct .. and with the help of props, you can create extremely memorable meeting follow-ups that folks will never forget. Additionally, there are the highly valuable benefits of email open, video watch reporting... and oh my I almost forgot! Your recipients can reply to you with a video!! Once you get that kind of back'n'forth going.. priceless. ### 4. Video Email at it's best! **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy F. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I have been using BombBomb since 2011 and recommend it to all my clients who want to use Video in their email and marketing strategies. It's crazy easy to use (from desktop or mobile device) and add the personal touch to emails that helps 'cut through the noise' of text only or text heavy emails - right to the inbox. In other apps, you have to link to video hosting websites, while you 'kinda' have to do that with BombBomb, it is much more seamless and transparent to the receipient. I can even embed the videos into my websites when needed. I also like that they keep innovating as user expectations grow in this area. I love the customer support as well—they typically respond in 24 hours (or less) with a personalized tutorial or a short video response, so I can easily 'see' the information. I have been using BombBomb weekly for over 13 years! **What do you dislike about BombBomb?** The Email builder can sometimes be clunky when adding a lot of different content blocks. We use BombBomb as a weekly and monthly video newsletter, so many times, the emails can grow to be a bit longer, and manipulating some of these content blocks can get a bit cumbersome. **What problems is BombBomb solving and how is that benefiting you?** Quick and easy video creation Screen Captures Embed Videos into Website Video Hosting Mobile App to create, launch and monitor email deliveries Video Tracking & Effectiveness **Official Response from Tim Gilbert:** > Thanks, Peggy. You've been a customer quite some time. If or when your firm starts using a CRM like Salesforce or a tool like Outreach, let us know. You may find you have more features and fun, moving from using our included email server, to using BombBomb embedded inside a CRM...Just a thought. :) ### 5. My go-to video creation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rosario R. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** The three best things about BombBomb are: 1. The automatic creation of a GIF that I can put in the related email makes my email open rates (sending to an individual not mass email) nearly 100%; 2. Glitches are minimal; 3. Onboarding, training, and continuing suggestions for video content are very helpful. **What do you dislike about BombBomb?** The price is relatively steep. I stopped using BombBomb at one point to cut costs and came back, because I think it's worth the extra spend. **What problems is BombBomb solving and how is that benefiting you?** BombBomb helps me to save me and my clients time while not sacrificing personalization. Instead of having to arrange in-person meetings that could take hours for brief topics that are difficult to just discuss over the phone, I can use video and show clients what I would have shown them in person in a fraction of the time. **Official Response from Tim Gilbert:** > Rosario, we appreciate your thumbs-up. We want to continually roll out more new features, too, so that customer like you get new, shiny, helpful things! ### 6. Instant ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I’ve been using BombBomb to connect with new and existing real estate clients, and it has transformed the way I do business. Recently, I sent a 15-second personalized thank you video to a new home buyer/seller prospect. The response was immediate—within minutes, I received a reply from a serious consumer who completed their transition with us just a few weeks later. This simple video provided an instant ROI, proving that BombBomb isn’t just a tool; it’s a game-changer for real estate professionals. If you’re looking to make meaningful connections and drive results, BombBomb is a must-have in your marketing arsenal. **What do you dislike about BombBomb?** The technology required to send personal video via email has since become more commonplace and less expensive. **What problems is BombBomb solving and how is that benefiting you?** Connecting with prospects via video with BombBomb solves a critical problem for salespeople: the lack of genuine human connection in digital communication. In a world saturated with impersonal emails and messages, video allows us to rehumanize our interactions. By sending a personalized video, we can convey warmth, sincerity, and authenticity—qualities that are often lost in text. BombBomb empowers salespeople to build trust and rapport quickly, making prospects feel valued and understood. This human touch not only enhances engagement but also accelerates decision-making, leading to faster and more meaningful business relationships. ### 7. Easy to use and integrates very well **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I most like the ease of use and tracking. However, when I signed up the best part was the training and the best advice was not to worry about mistakes, etc so as to personalize it. The whole thing has been very succesful for me. **What do you dislike about BombBomb?** Sometimes the integrations etc can be slow and but for the most part iI'm very pleased **What problems is BombBomb solving and how is that benefiting you?** No solving problems so much as personalizing a financing experience and building trust with new clients that otherwise would just be phone and email conversations **Official Response from Sally Gates:** > Thank you for sharing your positive experience with BombBomb! We're thrilled to hear that the training and advice have been helpful in personalizing your interactions with clients. We'll take note of your feedback about the integrations and work on enhancing that aspect. ### 8. A must have tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Senior Mortgage Lender - Production Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about BombBomb?** What we like best is the integration into Google Chrome - it makes it so easy to email a video to a client instead of typing a message. We always get positive feedback when we do a video. **What do you dislike about BombBomb?** There really isn't anything we dislike about BombBomb **What problems is BombBomb solving and how is that benefiting you?** In today's world, almost everything is digital. By sending video, clients feel more connected, and we feel more connected to them as well. **Official Response from Rea Ross:** > Thank you for taking the time to share your experience with others, Mark! I couldn't have said it better – almost everything is digital – and our world is ever more moving into digital spaces. Not only can we save time by sending a video, but we CAN be more connected by sending and receiving when we can't be there in person. It's a privilege to have you as a part of our community, Mark. Thank you for trusting us with a part of your communication! ### 9. Great resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about BombBomb?** I have been using Bomb Bomb for about 5 years and it is awesome! My clients love getting personalized video emails from me. **What do you dislike about BombBomb?** It is so easy to ramble on in my videos. That is more of my problem, lol. My only complaint is I use Chrome while using Bomb Bomb. For a year or so whenever I open Chrome the BombBomb extension does not start with my browser. I have to refresh the browser each time. I don't know if it is a Crhome problem or the BombBomb extension but that is my only complaint. I just thought if another one. The screen record doesn't work right. It always needs to do a work-around so it will work. **What problems is BombBomb solving and how is that benefiting you?** BombBomb saves me from typing out long emails and letting me send a video with my face on it and my clients appreciate it. **Official Response from Tim Gilbert:** > We're thrilled to hear that you've been enjoying BombBomb for 5 years! We recently released enhancements of video editing/trimming and a high res recording option is coming shortly. We hope to continue to keep you as a valued client! If you don't attend our monthly Deep Dive webinars, maybe check that out. Hundreds of users join us each month for hands-on sessions and interesting topics. ### 10. The Best Tool to get customer Engagement. is BombBomb **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Electrician / Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about BombBomb?** Love it. This is the Best Tool to get customer Engagement. - Top of the Class. Have been using this for over 8 years. More so in the last 5 yrs - probably around 3 - 5 times a day **What do you dislike about BombBomb?** hate their done for you templates, (which you cant delete), I have built my own templates, now, and my default one is normally at the top of the list, but once you know how to put your own in - 100% Would be better if the record screen to be higher up the screen, so when you look at yourself in the record, then you are not looking down the screen rather than what you should do is look at the camera **What problems is BombBomb solving and how is that benefiting you?** Customer engagement - we are human too Good to confirm meetings, and sending out of quotations **Official Response from Rea Ross:** > Thank you for taking the time to share your experience with others, Karen! We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community! ### 11. BombBomb is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about BombBomb?** BombBomb is fantastic in allowing me to distribute video to large numbers of people in an easy, professional, graphically pleasing format. The support team at BombBomb is always helpful and answers my questions or handle my issues quickly. **What do you dislike about BombBomb?** If there are any downsides to BombBomb, I haven't found them yet. **What problems is BombBomb solving and how is that benefiting you?** BombBomb allows me to convey detailed concepts in a MUCH more efficient manner than a written email, and by putting everything into a video I can deliver presentations or simple thoughts quickly and at a time where the recipient can take the time to watch. There's never a time that someone who receives one of my video emails is going to be distracted by kids, work, or othr business because they can watch it on their own schedule. **Official Response from Tim Gilbert:** > Thank you for the kind words! We're glad to hear that BombBomb is helping you efficiently convey detailed concepts and deliver presentations in an easy to use manner. ### 12. A Business Necessity! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about BombBomb?** It works seamlessly! The platform is simple, smooth, and easy to navigate. I never had an issue with bugginess or glitches. The simple fact is this: if you want to send video messages, Bombbomb is the OG and standard that all other companies are compared to. I’m sure there are companies that have more bells-and-whistles, but I’d be hard pressed to believe the extras would really be utilized. More importantly though, the integrations into other platforms or software is abundant, and what’s more is the integrations are very well developed to work smoothly and seamlessly together. Plain and simple: it doesn’t just work, it works very well. **What do you dislike about BombBomb?** Although they integrate with many platforms there are many they don’t. However, that may have nothing to do with Bombbomb, but with the other companies. Also, they seem slow at bringing out new features, but my thoughts are if they were faster or brought out more, then the application wouldn’t be as smooth and would likely have more bugs or glitches. Finally, I feel the price is sort of high, especially with the difference in tiers and what you get. Oh also, I like the old logo & branding better rather than the updated branding, but if they did it why I presume they did it, I completely understand. **What problems is BombBomb solving and how is that benefiting you?** BombBomb is solving the challenge of standing out against all the others in the competition, and more importantly building relationships and rapport with clients and business partners. They also provide a way to easily explain something through demonstration, which can be done and watched at different times rather than two or more parties having to coordinate a time together to make it happen. **Official Response from Tim Gilbert:** > It's great to hear that BombBomb is helping you stand out in the competition and build strong relationships with clients and partners. We're committed to providing a valuable and effective tool for your business needs. ### 13. Once you learn it, it's a great platform for mass emails **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about BombBomb?** I really like how easy BombBomb makes it to manage my audience - from uploading lists to tracking stats. **What do you dislike about BombBomb?** BombBomb's email editor has a bit of a learning curve, and can be frustrating at times, requiring changes to the direct code. **What problems is BombBomb solving and how is that benefiting you?** We need to reach out to a large audience with emails that fit our brand design, and BombBomb makes it easy to create those emails and track audience engagement. ### 14. BombBomb - Game changing **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about BombBomb?** There isn't one thing I like best about Bombbomb I utilise a lot of aspects of it and utilise them on a day-to-day basis within my business and I consider it to be one of my USPs. **What do you dislike about BombBomb?** Sometimes it logs you out on the mobile app or on the plugin which is a little annoying. I do think there is room for some additions to the platform as well. **What problems is BombBomb solving and how is that benefiting you?** Keeping in front of my clients and seeing when they are 'ready' to discuss our services. **Official Response from Tim Gilbert:** > It's great to hear that BombBomb is helping you stay engaged with your clients and identify opportunities. We value your feedback about the mobile app and plugin. We will look into product performance with the apps and plugins to see if this was unique or any kind of bug. Appreciate you bringing it to our attention. ### 15. BombBomb Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Certified Financial Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about BombBomb?** It allows me to leverage my time by using evergreen videos and I can communicate on a much deeper level when sending out a personalized video to a client/prospect that is engaging and allows me to track their response. The customer support is terrific! They really care about your issues and want to resolve them quickly and want you to succeed. **What do you dislike about BombBomb?** When I want to send a evergreen video I have to look up their email elsewhere. **What problems is BombBomb solving and how is that benefiting you?** Trimming of the videos will be very helpful. **Official Response from Tim Gilbert:** > Thank you for your kind words! We strive to provide excellent customer support and are pleased to hear that you've had a positive experience with us. For evergreen videos, we're unsure we understand the issue of looking up the recipient emails. We encourage you to try contacting support. Also, depending on your plan, you could use BombBomb inside a CRM, and then be able record, send and track within the CRM using evergreen videos...But reach out and let's see if we can help. ### 16. Engaging video made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah L. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about BombBomb?** BombBomb is great for people who want to implement video, but struggle with how to do it. The simple trimming, ability to add in scripting/screenshares, the integrations offered, and the ways you can share it via link or embedded make it so that you can really leverage it in a way that makes sense for you! It's a game changer to be able to integrate with our CRM, Total Expert to send mass videos to our database. **What do you dislike about BombBomb?** I dislike that when using the platform, it's one take. You can't pause and restart once recording. **What problems is BombBomb solving and how is that benefiting you?** Being able to send video and track how people are interacting with it. We send how-to's, announcements, and more. We also help LOs send updates and their own videos whether they're one offs or for the masses! **Official Response from Tim Gilbert:** > We're excited to hear that BombBomb has been beneficial for sending how-to's, announcements, and personalized videos. Thank you for sharing how the platform has helped you in engaging with your audience and tracking interactions. ### 17. Easy to set up, use and I've now been using it for 4 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Phil G. | Head Of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about BombBomb?** It enables me to show customers rather than tell them over the phone or explain in a lengthy email. Its quick and easy to use. **What do you dislike about BombBomb?** That the CTA cant be saved, therefore it has to be entered in after each video recording. **What problems is BombBomb solving and how is that benefiting you?** It gives me the means to show clients I have done the research and can show then in screen sharing. This elliminated the clients doubt of facts and statistics. **Official Response from Tim Gilbert:** > We're glad to hear that BombBomb has been beneficial for you in showing clients your research and statistics. We'll take note of your feedback about the CTA being re-usable; maybe that's a future feature idea, to have a library of reusable CTAs... ### 18. Great platform to connect with potential clients and engage your sphere on a personal level **Rating:** 5.0/5.0 stars **Reviewed by:** Jen G. | Sr. Market Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about BombBomb?** It's so easy to use! The desktop and mobile version are both user friendly and templates are fantastic. I love being able to track engagement and create lists to manage contacts. **What do you dislike about BombBomb?** One problem I've encountered, is some company emails have a firewall which doesn't allow BombBomb emails to be delivered. This is through no fault of theirs, but it does limit me from communicating to my entire sphere using just this platform. **What problems is BombBomb solving and how is that benefiting you?** I'm able to get in front of clients who are remote to create relationships and provide valuable information. It also allows me to maintain a large customer base on a personal level. **Official Response from Tim Gilbert:** > Thanks for the thumbs up on BombBomb, Jen. Yes, the firewall is an issue and most all of us in the email/video space really don't have a workaround while compliance issues are important to adhere to spam policies...But thank you for the feedback. ### 19. Good platform overall, needs to grow in the right way **Rating:** 3.0/5.0 stars **Reviewed by:** John M. | Loan Officer/MLO (NMLS #138061), Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about BombBomb?** The video email platform is great, customizable, and has really good impact **What do you dislike about BombBomb?** They've gone away from human-centric and have implemented a really terrible support process (like most tech companies). Enter ticket hell, then get bugged for a review on how the support process was every time. Very annoying to try to get help. Their support team over the past few years has been disappointing to work with. They've also let some integrations lapse which is very disappointing. I enjoyed the product more a few years back overall. **What problems is BombBomb solving and how is that benefiting you?** It allows me to get a message to customers as a person without needing to be local or face to face. It allows better expression of thoughts and improved communication. **Official Response from Tim Gilbert:** > Thank you for sharing your experience with us. With growth, we're working on how to scale and improve support. We regret you had this experience, and we're listening and working on ways to make it better. ### 20. Enhancing Customer Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Peter H. | Regional Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about BombBomb?** Personalization, User-Friendly Interface, Engagement Tracking, Enhanced Connection, Efficiency, Versatility, Increased Conversion, Customer Satisfaction, Innovative Communication, Scalability. **What do you dislike about BombBomb?** Limited integration options, learning curve for advanced features, customer support response time could be improved. **What problems is BombBomb solving and how is that benefiting you?** Give a face to face meeting or message to customers without visiting directly with them, and being able to save these messages to use with other customers at a later time. **Official Response from Tim Gilbert:** > We understand your concerns about limited integration options and the learning curve for advanced features. We'd encourage you to share with support what integrations you'd like--we track those inputs for future development. In support, we've recently been up'ing our game with various automation tools due to growth of the business, so we can more quickly answer issues and open tickets. Thanks for your patience in the past. We hope you begin seeing increased response times from our Colo. Springs, CO support team. ### 21. Excellent tool and best video cumminication platform i've aseen. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith F. | Programmeur Web, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about BombBomb?** The fact that we can brand the visual and get prompt when people watches a video. **What do you dislike about BombBomb?** It'a a minot detail but if the button See Video could be in different languages, would be a plus. **What problems is BombBomb solving and how is that benefiting you?** The percentage of reach is majorly higher. **Official Response from Sally Gates:** > We're so happy to hear that BombBomb has been beneficial for you in reaching a higher percentage of your audience. We appreciate your feedback about the language options for the 'See Video' button and will take it into consideration for future enhancements. Thank you for sharing your thoughts with us! ### 22. BombBomb for Inside Sales Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about BombBomb?** BombBomb has been a great integration for our inside sales team as a way of to stand out in communications. We integrated with Salesforce and record/send videos directly from there. The entire process has been very easy to implement, train and use for our team. **What do you dislike about BombBomb?** I wish the team management and reporting aspects were a bit more thorough, but I can do the basics which is all I can ask for. **What problems is BombBomb solving and how is that benefiting you?** Our customers receiving so much communication from various other builders/real estate professionals, BombBomb is allowing us the opportuntiy to be different and stand out. Hopefully getting more recognized. **Official Response from Tim Gilbert:** > We're glad to hear that BombBomb has been a great integration for your inside sales team and that it has made communication with customers more personal and effective. ### 23. Great help for busy Realtors **Rating:** 5.0/5.0 stars **Reviewed by:** Steve W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about BombBomb?** Thank you for your creative efforts in keeping me active with clients and social media accounts. You put together timely items for social media and add video to be used with that and also to customer and clients. Content is current and allows me to personalize to the public. Also that you for your video support for using the program. **What do you dislike about BombBomb?** Easier transfer ofthe data from my CRM to their CRM. **What problems is BombBomb solving and how is that benefiting you?** Great with content to share from our industry to the consumer. **Official Response from Tim Gilbert:** > Steve, thanks for the positive feedback. Glad you're having good experiences on BombBomb. ### 24. Essential Sales Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adam O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about BombBomb?** Have just had a great customer service experience with Stephen LeBaron at BombBomb.com and now I get to leave a review! BombBomb.com is an amazing video email marketing platform that integrates with my Salesforce and I use a tonne! Highly recommend! **What do you dislike about BombBomb?** I think their mobile app could get a bit more mobile focused. **What problems is BombBomb solving and how is that benefiting you?** It allows me to make great connections with my customers and clients and wow them with my enthusiasm. **Official Response from Tim Gilbert:** > Thank you for recommending BombBomb.com as an amazing video email platform! We understand the importance of a mobile-focused app and will work on enhancing the mobile experience for our users. And, yes, Stephen is uber-professional! We value him! ### 25. I love BombBomb because it keeps me connected with my clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | Licensed Mortgage Loan Originator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about BombBomb?** I like that I can share weekly video updates on progress and milestones of current loan in system. I also like that I can send personal videos to clients and friends on special days like birthdays, anniversaries, holidays, and anything else that's important or fun going on. **What do you dislike about BombBomb?** That I have to send videos through bombbomb to get stats. **What problems is BombBomb solving and how is that benefiting you?** Keeps me in front on my clients and I can do video tutorials. **Official Response from Tim Gilbert:** > Thank you for sharing what you like best about BombBomb! We're glad to hear that you find it useful for sending personal videos and staying connected with your clients. If you send videos outside of BombBomb, they may not be trackable. But if you send them from the platform, or you are using it with your CRM or helpdesk, it can track video stats. ### 26. You have to have it if you are in Real Estate! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about BombBomb?** I keep in contact with my entire database via Bombbom. We send a weekly e-newsletter that goes out with a new video. The format and presentation of the email are great, and the video "moves" on people's screens for a few seconds, which makes it compelling for clicking. It is easy to create contact groups and for tracking. The costumer services is also great. They are fast to answer and they always send you a video on how to do it. BB is also great for sending my monthly market update and pre-listing appointment videos. They have lots of email templates. **What do you dislike about BombBomb?** It is not so “obvious” and user-friendly initially, but if you watch the “how to” videos, you’ll figure it out eventually. For example, I never liked the margins in my newsletter, how close the text was to the edge, and I never could fix it. Until one day, I found a video that showed how to do it—the same for adding people’s name to the emails. **What problems is BombBomb solving and how is that benefiting you?** It’s easy to communicate with my CRM where I craeted different contact lists, like for example, “past clients” and “Facebook/online leads”. This way I send the appropriate content for each group. For example, seeing a video invitation for my past clients for our client's appreciation parties. **Official Response from Tim Gilbert:** > Thank you for your feedback! We're glad to hear that BombBomb has been beneficial for creating contact groups, tracking, and providing email templates. We understand your initial challenges and are continuously working to improve user-friendliness. We appreciate your patience and support. ### 27. Easy to use and share videos via BombBomb **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about BombBomb?** Easy to share video. I can send link or URL **What do you dislike about BombBomb?** Easier editing. I would love to be able to do editing. **What problems is BombBomb solving and how is that benefiting you?** Best communication **Official Response from Sally Gates:** > We're thrilled to hear that BombBomb is making communication easier for you. You might like to check out this article on trimming and stitching that will help with editing capabilities: https://support.bombbomb.com/hc/en-us/articles/9561666355085-Trimming-and-stitching-your-videos ### 28. Great tool to use video messaging at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about BombBomb?** Our marketing agency uses BombBomb internally like you would Loom. The difference is external communication. We use it for blast emails, such as new portfolio work, and you can use it inside Salesforce or Outlook. The other video email systems are very nice, they just don't do the heavy lifting like you would in sales and marketing. **What do you dislike about BombBomb?** There is time needed to get it embedded and get people accustomed to using it. This is not just a screen recorder. To get the value, you have to spend the time with setup and encouraging people to use it. **What problems is BombBomb solving and how is that benefiting you?** We're in a visual business. The creative work or the reports are what the clients needs to see. This reduces a lot of meetings and back and forth, plus you can use it in everyday marketing and social posts. We can invest in creating one really nice reel, post it in the library, and all the account people can use that same video, add a personal note in an email, and blast it out. **Official Response from Tim Gilbert:** > It's great to hear how BombBomb is helping your visual business by reducing meetings and streamlining communication. Yes, because the system has more options for automation, auto-signatures, and so on, it can take some time to learn the ropes. Thanks for your patience, we hope it continues to pay off. ### 29. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about BombBomb?** I love how easy this platform is to use. It makes sending videos quick and simple! **What do you dislike about BombBomb?** I have too many ideas and not enough time to create the content I want to make. **What problems is BombBomb solving and how is that benefiting you?** I am able to send large video content to my clients quickly and easily in a beautiful branded template without having to worry about compressing the video. **Official Response from Tim Gilbert:** > Ah, the joys and pains of the creative spirit! Too many ideas, too little time. That said, we're thrilled to hear that you find BombBomb easy to use and that it's making video sending quick and simple for you! ### 30. Les' review of Bomb Bomb **Rating:** 5.0/5.0 stars **Reviewed by:** Les C. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about BombBomb?** Very easy to use and also tracks open rate views. My clients enjoy the video and I have better open rate. I've had no issues with BombBomb system and when I had a few questions support staff was very helpful and knowledgeable. I highly recommend them. **What do you dislike about BombBomb?** There is nothing that I do not like about Bomb Bomb. It's the easiest video app to use in BoomTown **What problems is BombBomb solving and how is that benefiting you?** Video communication with my real estate clients. Better open rates from clients. They get to know me better with their viewing of the videos **Official Response from Rea Ross:** > LOVE hearing about a better open rate, Les. Thank you for taking the time to share your experience with others! And in regards to the BoomTown! integration, we've got more great features coming your way. ;) It's a privilege to have you as a part of our community! ### 31. Still the best apps for video presentations **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph H. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about BombBomb?** The best thing about Bombbomb is that you can shoot and send any kind of recording from an impromptu video to a professional presentation then share it with a client with minimal fuss. It is the most flexible app I have ever used on any ov my devices. The videos are clear and play smoothly for my clients. They are constantly asking me how I do it. **What do you dislike about BombBomb?** Sometimes it can be temperamental on my phone. Sometimes I have to get back to the office to send a video from a virtual showing. It is rare but does happen. **What problems is BombBomb solving and how is that benefiting you?** I am a Realtor and work in a military community so I have clients around the world. Using BombBomb for virtual showings is great but I can also go over Market Analysis, reveiwing offers, and negotiate deals with my clients and other agents. **Official Response from Rea Ross:** > Hi Joseph! Thank you for taking the time to share your experience with others! The trust you build, and the anxiety you help alleviate through your real estate transactions are profound, especially for moving military families. They have enough on their plate! We feel the pain of temperamental moments on the mobile app. If you see high data or a strong internet connection and still experience that issue, please don't hesitate to reach out to our care team through support@bombbomb.com. It's a privilege to have you as a part of our community, Joseph! ### 32. Efficient way to communicate to clients **Rating:** 4.5/5.0 stars **Reviewed by:** Alec P. T. | Financial Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about BombBomb?** This is a great way to get people to open emails, we love the engagement, **What do you dislike about BombBomb?** Slight learning curve in the beginning with using and learning the templates and more advanced features. **What problems is BombBomb solving and how is that benefiting you?** This is an effective way to communicate with clients and keep them current on market changes. **Official Response from Tim Gilbert:** > We appreciate your review! It's great to hear that you find BombBomb to be a valuable tool for engaging with your clients through email. We understand that there can be a learning curve with using templates and advanced features, and we're committed to making the platform more intuitive. We're thrilled to hear that BombBomb is helping you effectively communicate with your clients and keep them up to date on market changes. ### 33. Great video platform for updates and sales focused activity **Rating:** 5.0/5.0 stars **Reviewed by:** Mason W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about BombBomb?** It is easy to use on your computer or cell phone. Tracking of open rates etc is also very helpful. Customer Support is very responsive. It was fast / easy to set up and get going quickly. I use it multiple times a week - almost daily. **What do you dislike about BombBomb?** Wish it was easier to use with Outlook to send emails and track open rates etc via outlook without having to login to the bombbomb platform to send. **What problems is BombBomb solving and how is that benefiting you?** Sendign video updates to make sure nobody misunderstood a phone conversation and something that can be recorded and replayed later for training. **Official Response from Tim Gilbert:** > Thank you for sharing your experience with BombBomb! You may want to visit this page for help to install the Outlook plug-in: https://bombbomb.com/integrations/outlook/ ### 34. Absolutely great experience with BombBomb **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna W. | Senior Sales Executive, Diamond Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about BombBomb?** Great tools, good user interaction, great gmail interface, I have had so many compliments on the videos I have sent out and so many people asking what I use. **What do you dislike about BombBomb?** Would like a more robust app. Maybe more options to do when I am using cell. **What problems is BombBomb solving and how is that benefiting you?** Bombbomb has been a great way to follow up, to stay in touch and relevant with an exceptionally large market base. I like being able to schedule and then get feedback on interaction with my videos. ### 35. BombBomb made me into a stand-out in my industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about BombBomb?** The ability to shift between a single shot of my face to the screen record function is great! The ability to integrate with Outlook and Gmail is fantastic, and so is the iOS app. I just shared a recommendation with a Real Estate agent today and explained how this program made me stand out as a loan officer. I use BombBomb to explain topics that are too wordy/lengthy for email. However, some folks need to listen and watch something at the same time, which is why I use the "Record Screen" function. Also, a phone call cannot be played over again like a video can. It's a real game-changer. It makes me stand out in my industry. **What do you dislike about BombBomb?** The editing tool needs to be more powerful. I believe that I can trim the beginning or end of a video, but sometimes, I really need to cut something out of the middle of a video. I would love to see that functionality along with something that transitions a cut to make things look professional, like a fade cut or maybe a quick cut to white that comes back in. We don't need a TicTok level editor...just something basic that can be done to avoid having to reshoot just because I had a coughing fit mid-video. **What problems is BombBomb solving and how is that benefiting you?** As previously mentioned, I use BombBomb nearly every day. I have two strong reasons why I use BombBomb. For starters, I use it to explain complex topics by narrating content with the "Record Screen" function. The fact that clients can play the video several times is a plus. It saves me from taking the time to write a wordy email that will not be fully read nor understood. Also, a phone call is not easily recorded and played again, so this fixes that issue as well. Lastly, I will record a "basic" video that can be emailed to several different clients that answers the same basic questions that I receive time and time again. Time is money in my industry, and this tool helps me save time. ### 36. Product Adviser **Rating:** 5.0/5.0 stars **Reviewed by:** Ed J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about BombBomb?** It provieds a personal touch, which is hard to do by e-mail, Text, or phone. **What do you dislike about BombBomb?** We can make it a bit easier to upload outside videos. **What problems is BombBomb solving and how is that benefiting you?** Helping to create a personal connection with internet customers **Official Response from Tim Gilbert:** > We appreciate your feedback about the video upload process. We're constantly working to improve our platform and will take your comments into account for future enhancements. ### 37. An amazing tool that is easier to use than you'd expect. **Rating:** 5.0/5.0 stars **Reviewed by:** Perryn O. | B2B Marketing Strategist / Fractional CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about BombBomb?** Easy way to make personalized videos to prospect outreach, training/customer support, and to maintain relationships. BombBomb's focus on human connections and not building a technology to spam people. **What do you dislike about BombBomb?** Team members perceived as difficult and did not buy in. **What problems is BombBomb solving and how is that benefiting you?** Cutting through the clutter of spam emails and maintaining customer relationships remotely. **Official Response from Tim Gilbert:** > We're thrilled to hear that you find BombBomb easy to use and that it helps you maintain valuable customer relationships. We have learned that organizations large and small sometimes have to have a "game plan" to incent and bring along people to use the system. Many are comfortable with async video, others need guidance or to feel short term wins -- so getting whole teams to adapt can take some effort and encouragement. Sharing dashboard results within the org can sometimes help others see the benefits of video vs. traditional methods, so they want to have those gains, too. ### 38. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BombBomb?** It's easy to use. I use the screen recorder more than any other feature for evergreen content or one-on-one explanations. It's a simple way to record property tours. Features are constantly improved to keep up with changing industry needs. **What do you dislike about BombBomb?** I haven't come across anything that I don't like about the product. **What problems is BombBomb solving and how is that benefiting you?** I don't have to write long, descriptive emails. I can record a short video to get the message across. **Official Response from Tim Gilbert:** > Thank you for sharing your positive experience with BombBomb. We're thrilled that you find the screen recorder feature useful for creating evergreen content and property tours. We're committed to continuously improving our features to better serve your needs. ### 39. Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** al z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about BombBomb?** it has both desktop and mobile features. Easy to use and can be sent in multiple ways email, text, etc. **What do you dislike about BombBomb?** it be nice if it had trackers of time the video was watch and if you could create integration to my crm. **What problems is BombBomb solving and how is that benefiting you?** communicate at my clients availabilty ### 40. Awesome platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alice P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about BombBomb?** I lovet hat it allows me the ablity to stay top of mind with clients and provide them a professional video where I can dive into the market and details for them to watch on their own time **What do you dislike about BombBomb?** It often ends up in spam when sending emails. Otherwsie it works very well . Ive asked about it and your team isnt sure what to do about it. not sure there is much that can be done **What problems is BombBomb solving and how is that benefiting you?** Allows me to stay in front of my clients on a consisent basis and shows that Im at the top of my game because many others in my industry are not utilising video email yet **Official Response from Tim Gilbert:** > Thank you for sharing your positive experience with BombBomb! We're glad to hear that you find it beneficial for staying top of mind with your clients. ### 41. Fun, easy, and informative **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy V. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about BombBomb?** I have been using Bombbomb for several years to educate my clients. The program is fun to use, easy (IMPLEMENTATION) to use with my CRM, and gets positive responses. What more could I ask for. When needed customer support helps out a lot. **What do you dislike about BombBomb?** nothing, I just haven't used all of its tools. **What problems is BombBomb solving and how is that benefiting you?** personal communication with my clients ease of getting to know me **Official Response from Tim Gilbert:** > We're so happy to hear that BombBomb has been fun, easy, and effective for you and your clients. We appreciate your feedback and are here to help if you ever want to explore more of our tools. Thank you for choosing BombBomb! ### 42. Always improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BombBomb?** When sending a video in BB, you can see the interaction with the recipient. Do they watch multiple times? Are they engaged? Do they click on your links? What other platform offers all of this. **What do you dislike about BombBomb?** Sometimes it takes several minutes to upload a video to send. **What problems is BombBomb solving and how is that benefiting you?** It keeps the clients connected to me and is simple to use. **Official Response from Tim Gilbert:** > BombBomb is designed to keep you connected with your clients and make communication simple. The loading times sounds a little unusual. It may be internet speed, but if you have consistently slow uploads, please do contact support. ### 43. Professional looking video emails made fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Yvette C. | Branch Manager and Mortgage Consultant NMLS 248437, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about BombBomb?** Ease and options to edit are key reasons I like BombBomb. **What do you dislike about BombBomb?** Nothing! It's a great program for any level user. **What problems is BombBomb solving and how is that benefiting you?** Personal emails and ability for receiver to understand the topic discussed more easily. **Official Response from Tim Gilbert:** > We're glad to hear that you find BombBomb easy to use and appreciate the editing options available. Thank you for sharing your positive experience! ### 44. Excellent way to communicate to my ministry partners **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Global Prison Ministry Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about BombBomb?** Personal. I send out personal messages of our prison ministry updates from Kenya and individual thanks to them for investing in the Kingdom **What do you dislike about BombBomb?** Sometimes I have trouble with the technical aspects setting up my pages and links. Uploading longer videos are not always possible **What problems is BombBomb solving and how is that benefiting you?** Communicating to folks in real time with personal messages of what God is doing in our ministry. Gratitude and continued financial support. **Official Response from Rea Ross:** > Thank you for taking the time to share your experience with others John! We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know by emailing our care team at support@bombbomb.com It's a privilege to have you as a part of our community! ### 45. Good tool for recruiters **Rating:** 4.5/5.0 stars **Reviewed by:** Maria Montserrat B. | Senior Recruitment Consultant - Digital Marketing (Germany), Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about BombBomb?** As a recruiter, I've found BombBomb to be an incredibly helpful tool for communicating with candidates about job opportunities on LinkedIn. Since using the platform to send personalized video messages, I've noticed a significant increase in the number of candidates who respond to my messages. In fact, I've received feedback from several candidates who say that seeing a video message versus just receiving a text message makes them more confident in responding. Overall, BombBomb is an excellent tool for the recruiting business and has definitely helped me connect with more candidates in a more meaningful way. **What do you dislike about BombBomb?** While there aren't many bad things to say about BombBomb, I've found that the tool is not quite optimized for sending massive, generic messages. I often need to send out a large volume of messages to potential candidates, and while BombBomb is great for tracking individual messages, I wish there was a feature to track messages at a larger scale. It would be really helpful if the tool could integrate with my ATS to provide a more streamlined approach to tracking candidate interactions. **What problems is BombBomb solving and how is that benefiting you?** BombBomb has been a game-changer for me as a recruiter. Since I started using the platform to send personalized video messages, I've noticed a significant increase in the number of candidates who respond to my messages. Being able to see and hear me in a video message makes candidates feel more confident and comfortable, which is ultimately helping me build stronger relationships with potential candidates. While there are some limitations when it comes to tracking messages at a larger scale, overall, I've found BombBomb to be a handy tool for personalized communication in the recruiting industry. ### 46. Great experience, fantastic product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about BombBomb?** I love BombBomb and the support I receive. The ease of platform, the video content and deliverables are great. **What do you dislike about BombBomb?** There is nothing I dislike about BombBomb **What problems is BombBomb solving and how is that benefiting you?** In the real estate industry, we need to reach out to our clients and sphere of influence at least 4x per month. BombBomb assists with that in their automation and deliverables via email, and social media. **Official Response from Tim Gilbert:** > We're thrilled to hear that you love BombBomb and the support you receive! Our goal is to make it easy for you to create and deliver great video content. Thank you for sharing your positive experience. ### 47. Best way to leverage video for marketing and social **Rating:** 5.0/5.0 stars **Reviewed by:** Barry B. | Broker/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about BombBomb?** Ability to use across multiple applications and devices. The integration into Gmail is a great feature and the mobile application works great on the fly. **What do you dislike about BombBomb?** Actual on-the-phone support as easier to do when the program first launched. It was one of the things I most appreciated because I do better being helped in real time by an actual person. **What problems is BombBomb solving and how is that benefiting you?** It allows me to schedule automated touches with my clients so no matter how busy my business gets, I am still reaching out. ### 48. Valuable and Useful Tool for Human-Centered Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly P. | Director of Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about BombBomb?** BombBomb is intuitive and fast. But beyond just facilitating quick video messages, the company promotes a philosophy of human-centered communication that has the potential to improve all business communication. BombBomb webinars and training content have inspired me to rethink marketing efforts: less digital pollution, more personalized and helpful content. **What do you dislike about BombBomb?** There are times when I wish there were more editing features like the ability to add cool titles or to quickly extract clips from one video and insert it into another...but I can appreciate why BombBomb doesn't focus on these features. It'd lead users to spend too much time editing and perfecting video, and that's contrary to the product's intended use--quick, personal communication. **What problems is BombBomb solving and how is that benefiting you?** BombBomb makes prospecting, selling, and customer service efforts more effective. I use BombBomb to stand out from others when connecting on LinkedIn. I use BombBomb videos to explain complex subjects to prospects and to coworkers when text would bore them. I use video in our NPS survey process to thank reviewers for participating and solicit additional feedback. **Official Response from Rea Ross:** > Wow, Kelly. Your review is both humbling, and empowering to read! Thank you so much for taking the time to share your experience with others! It's a privilege to have earned your trust, and to partner alongside you in being more human-centered in your marketing, sales, and customer experiences; while strategizing on how to cut down on digital pollution. It's a big problem, and you're part of the resolution! Despite not having the video editing capabilities you'd like to see, we are grateful you understand the "why" behind not adding editing features. That doesn't mean we won't in the future! We're always a work in progress. Thank you for trusting us enough to join our community in being more human-centered. It's a privilege to serve you, Kelly! ### 49. Love the quality and simplicity! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about BombBomb?** I love that BombBomb allows me to share a message "face to face" so that I can stress (or destress) the subject matter **What do you dislike about BombBomb?** Only one thing. I hate the little button that always seems to be in my way when typing an email. I have moved it many times. Ugh!! **What problems is BombBomb solving and how is that benefiting you?** It allows me to communicate without fear - fear of my message being mis-interpreted. When using email it is sometimes hard to tell what someone meant by just words on a page. ### 50. BombBomb Makes My Job Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about BombBomb?** Being able to quickly shoot videos and send them out for one-to-one connections as well as send out mass emails to follow up from meetings and classes has been extremely helpful for my business. **What do you dislike about BombBomb?** I don't know if this is something that I dislike about BombBomb, but it would be great if there was an integration to send mass text messages! I like that it can be done with email so I am hoping for mass texts soon! **What problems is BombBomb solving and how is that benefiting you?** Integrating video into my business via text messaging and email. Also, follow up with prospects, class, attendees, and my database to stay top of mind. I also use the advanced email composer to create templated emails for these areas as well. **Official Response from Tim Gilbert:** > Thank you for sharing your positive experience with BombBomb! We're glad to hear that our platform has been helpful for your business. We'll take note of your request for an integration to send mass text messages and consider it for future updates. ## BombBomb Discussions - [Why does sometimes does it state that the person has not opened my email and I know they have because they have replied](https://www.g2.com/discussions/32693-why-does-sometimes-does-it-state-that-the-person-has-not-opened-my-email-and-i-know-they-have-because-they-have-replied) - 1 comment, 2 upvotes - [Is it possible to have a timer feature in the app so I can use FOMO as a selling point.](https://www.g2.com/discussions/32692-is-it-possible-to-have-a-timer-feature-in-the-app-so-i-can-use-fomo-as-a-selling-point) - 1 comment, 2 upvotes - [Why don't you have Sales listed as one of your drop down menu selections](https://www.g2.com/discussions/why-don-t-you-have-sales-listed-as-one-of-your-drop-down-menu-selections) - 2 comments, 1 upvote - [How do I differentiate which recipients opened my video email if I use the same subject line?](https://www.g2.com/discussions/how-do-i-differentiate-which-recipients-opened-my-video-email-if-i-use-the-same-subject-line) - 1 comment, 1 upvote - [How can I integrate Bomb Bomb into Follow UP Boss so I can text video?](https://www.g2.com/discussions/how-can-i-integrate-bomb-bomb-into-follow-up-boss-so-i-can-text-video) - 2 comments, 1 upvote - [View BombBomb pricing details and edition comparison](https://www.g2.com/products/bombbomb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+09%3A10%3A59+-0500&secure%5Bsession_id%5D=679d6283-d38c-4d0f-99d9-90c72bddfc7f&secure%5Btoken%5D=c051fb5361797e2f3525c7e39ba1dfef80b895f13c03ce364415824f0633ad00&format=llm_user) ## BombBomb Features **Hosting** - Video player - Profile channel - Live streaming **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage - Live Video Streaming - Video Player Customization **Platform Features** - Video Capture - Image Editor - Screen Capture - Screen Record **Editing** - Audio Mixing - Transcription - Text Animation - Time Mapping - Overlays and Watermarks - Clip Editing - Titles and Captions **Management** - Video management - Distribution - Private upload - Collaboration **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Platform** - Operating System - Format Compatibility - Team Review **Marketing** - Monetization - Engagement tools - SEO - Social sharing **Analytics** - Recipient Tracking - Campaign Performance Tracking - Thread Length Tracking **Customization** - Customizable Thumbnails - Frames & Background **Generative AI** - AI Text Generation - AI Text-to-Speech **Insights** - Analytics - Integrations **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Agentic AI - Video Editing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Generative AI** - AI Text-to-Image - AI Text-to-Video - AI Text-to-3D **Agentic AI - Video Email** - Autonomous Task Execution **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top BombBomb Alternatives - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,395 reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews)