User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Atera is a unified platform for managing RMM, helpdesk tickets, remote access, and reporting, with additional features for inventory management, automated monitoring, and AI filtering.
- Reviewers frequently mention the robust remote access tools, valuable visibility into device health, automated patch deployment, real-time device monitoring, and the effectiveness of the AI filtering feature in managing IT operations.
- Reviewers noted issues with the remote agent losing its connection, slow response times during peak periods, unclear documentation for the automation script, and limitations in the mobile app's filtering and control options.
