Introducing G2.ai, the future of software buying.Try now
ManageEngine ServiceDesk Plus
Sponsored
ManageEngine ServiceDesk Plus
Visit Website
Product Avatar Image
Proactivanet

By Proactivanet

4.8 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Proactivanet?

ManageEngine ServiceDesk Plus
Sponsored
ManageEngine ServiceDesk Plus
Visit Website
It's been two months since this profile received a new review
Leave a Review

Proactivanet Reviews & Product Details

Profile Status

This profile is currently managed by Proactivanet but has limited features.

Are you part of the Proactivanet team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Product Avatar Image

Have you used Proactivanet before?

Answer a few questions to help the Proactivanet community

Proactivanet Reviews (65)

Reviews

Proactivanet Reviews (65)

4.8
65 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AR
Analista de Gestión de Activos Tecnológicos
Mid-Market (51-1000 emp.)
"Experience in Proactivanet"
What do you like best about Proactivanet?

I consider that the most useful aspect of the platform is being able to have detailed control of all technological assets, its user-friendly interface, and especially the control of software usage and licensing. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I don't like that in Proactivanet creating a metric and alert is complex; I would like to be able to do it easily, just like customizing colors, for example, in Power BI. Review collected by and hosted on G2.com.

CP
Consultor ITSM e ITAM
Enterprise (> 1000 emp.)
"Proactivanet Administrator"
What do you like best about Proactivanet?

ProactivaNet is a tool that, being so powerful, surprises with its ease of use and management. It allows you to automate many processes and cover almost any issue related to the IT world, both at the ticketing level and in asset and configuration management. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Nothing, it is a tool that meets all our needs and expectations. Review collected by and hosted on G2.com.

MO
Jefe de Departamento de Tecnología y Sistemas
Enterprise (> 1000 emp.)
"Excellent ITSM and ITAM tool"
What do you like best about Proactivanet?

the ease of tracking and controlling the organization's ITIL processes, both through the use of the ITSM module or the ITAM module of the tool Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I find it difficult to find a weak point in the platform. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"A key tool in IT environment management"
What do you like best about Proactivanet?

It is a comprehensive tool that centralizes and optimizes the management of IT processes aligned with ITIL. The application facilitates the visualization and tracking of IT infrastructure components, allowing for quick identification of how changes in one area can affect others. We value access to the expert team to facilitate the evolution in the use of the tool and keep it aligned with the transformation of our processes. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The design of the application in the self-service portal section for the end user maintains an appearance of initial versions, but recently we see that an important effort is being made to update its look & feel. Review collected by and hosted on G2.com.

LS
DIRECTORA DE SOPORTE TECNICO
Small-Business (50 or fewer emp.)
"Proactivanet, know and control your IT infrastructure, reducing costs, time, and effort"
What do you like best about Proactivanet?

Friendly and easy-to-use tool. Allows you to know and control the entire IT infrastructure of companies automatically. Availability, it is possible to monitor the company's IT services at any time. Allows users to raise their own tickets for timely follow-up. Reduces risks by anticipating cyberattacks. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The inactivity session of Proactivanet is very short and asks to log in again. Review collected by and hosted on G2.com.

Andrés Joel R.
AR
Analista de Servicios TI
Enterprise (> 1000 emp.)
"A very easy-to-use tool regarding ITAM"
What do you like best about Proactivanet?

It makes it easy for me to have a clear and up-to-date view of the company's IT equipment inventory. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I have been using the platform for 6 months, and so far I haven't had any major difficulties in using it. Review collected by and hosted on G2.com.

Jared R.
JR
Gerente de Soporte & Mesa de Ayuda TI
Small-Business (50 or fewer emp.)
"Powerful reliable ITSM + ITAM tool"
What do you like best about Proactivanet?

Intuitive tool, robust and reliable inventory module, integration in a short time, excellent customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

Work on improving the color of the dashboards and add more functionality to the metrics. Review collected by and hosted on G2.com.

NH
Jefe Tecnología
Mid-Market (51-1000 emp.)
"IT service management"
What do you like best about Proactivanet?

It has a quite intuitive interface, its modular construction, meaning transitioning from ITSM, asset management, and knowledge base in an agile manner, and a very comprehensive user portal. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

So far, the modules we have used meet our needs. Review collected by and hosted on G2.com.

Luis Fernando B.
LB
Jefe de Soporte de Aplicaciones
Mid-Market (51-1000 emp.)
"Proactivanet as an Integral Solution for Libertad Financial Services"
What do you like best about Proactivanet?

The holistic vision it offers, as it allows us to take into account many aspects that help us make better decisions. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

None, the only drawback is that we cannot exploit the tool 100% Review collected by and hosted on G2.com.

NS
Jefe de soporte
Enterprise (> 1000 emp.)
"An agile, noble, and very broad tool."
What do you like best about Proactivanet?

The technical setup is easy to integrate with your business process, both in customization and asset management. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

The updates are during active hours, I have to stop operation. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

16%

Proactivanet Comparisons
Product Avatar Image
Jira Service Management
Compare Now
Product Avatar Image
Freshservice
Compare Now
Product Avatar Image
ServiceNow IT Service Management
Compare Now
Proactivanet Features
Automate Ticket Routing
Ticket Prioritization
Ticket Notifications
Dashboards
Time Tracking
Surveys
Mobile
Self Service
Active Directory
Hardware Asset Inventory
Software Asset Inventory
Asset Discovery
Product Avatar Image
Proactivanet
View Alternatives