# Highest-Rated Service Desk Software by G2 Users Check out this list of the highest-rated Service Desk Software for your business, based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Compare these top-rated products according to their satisfaction scores to streamline your buying process and quickly identify the most recommended solutions trusted by your peers. 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All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ Highest-Rated Service Desk Software by G2 Users [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+highest-rated+Service+Desk+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.&title=Highest+Rated+Service+Desk+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservice-desk%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Service+Desk+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservice-desk%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservice-desk%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Service+Desk+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservice-desk%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Service+Desk+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Service+Desk+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservice-desk%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Service+Desk+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse ServiceNow IT Service Management](#) #1 [![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg)](/products/servicenow-it-service-management/reviews) [ServiceNow IT Service Management](/products/servicenow-it-service-management/reviews "ServiceNow IT Service Management") 100 [Expand/Collapse ServiceNow IT Service Management](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Information Technology and Services 56% Hospital & Health Care 18% Computer Software 14% Financial Services 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.9 Meets Requirements Average: 9.3 9.3 Ease of Doing Business With Average: 9.5 9.4 Ease of Setup Average: 9.1 8.5 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 9.2 8.8 [Expand/Collapse Atera](#) #2 [![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg)](/products/atera/reviews) [Atera](/products/atera/reviews "Atera") 94 [Expand/Collapse Atera](#) Overall Satisfaction Score 94 Top Industries of Reviewers: Information Technology and Services 60% Computer & Network Security 25% Hospital & Health Care 8% Telecommunications 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 9.1 Ease of Doing Business With Average: 9.5 9.3 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.3 Ease of Admin Average: 9.2 9.2 [Expand/Collapse Siit](#) #3 [![Siit](https://images.g2crowd.com/uploads/product/hd_favicon/2a6b560ec1fe627e941eec00298881c5/siit%282%29.svg)](/products/siit/reviews) [Siit](/products/siit/reviews "Siit") 85 [Expand/Collapse Siit](#) Overall Satisfaction Score 85 Top Industries of Reviewers: Computer Software 47% Information Technology and Services 27% Human Resources 13% Marketing and Advertising 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 10.0 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.5 10.0 Ease of Setup Average: 9.1 10.0 Quality of Support Average: 9.3 9.6 Ease of Admin Average: 9.2 9.5 [Expand/Collapse Milvus TI](#) #4 [![Milvus TI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2aacb99ec8270d26bdd9dea8d3c37848/milvus-ti.png)](/products/milvus-ti/reviews) [Milvus TI](/products/milvus-ti/reviews "Milvus TI") 84 [Expand/Collapse Milvus TI](#) Overall Satisfaction Score 84 Top Industries of Reviewers: Information Technology and Services 74% Computer Networking 10% Accounting 8% Computer & Network Security 8% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.3 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.5 9.4 Ease of Setup Average: 9.1 9.2 Quality of Support Average: 9.3 9.5 Ease of Admin Average: 9.2 9.3 [Expand/Collapse Motadata ServiceOps](#) #5 [![Motadata ServiceOps](https://images.g2crowd.com/uploads/product/hd_favicon/b20c41692ba12ec422548a9174ec7625/motadata-serviceops.svg)](/products/motadata-serviceops/reviews) [Motadata ServiceOps](/products/motadata-serviceops/reviews "Motadata ServiceOps") 83 [Expand/Collapse Motadata ServiceOps](#) Overall Satisfaction Score 83 Top Industries of Reviewers: Information Technology and Services 29% Computer & Network Security 29% Logistics and Supply Chain 29% Manufacturing 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.8 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.5 9.9 Ease of Setup Average: 9.1 9.7 Quality of Support Average: 9.3 9.8 Ease of Admin Average: 9.2 9.8 [Expand/Collapse Jira Service Management](#) #6 [![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png)](/products/jira-service-management/reviews) [Jira Service Management](/products/jira-service-management/reviews "Jira Service Management") 83 [Expand/Collapse Jira Service Management](#) Overall Satisfaction Score 83 Top Industries of Reviewers: Information Technology and Services 56% Computer Software 28% Financial Services 8% Internet 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.9 Meets Requirements Average: 9.3 9.1 Ease of Doing Business With Average: 9.5 9.2 Ease of Setup Average: 9.1 8.8 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 9.2 9.1 [Expand/Collapse Helpdesk 365](#) #7 [![Helpdesk 365](https://images.g2crowd.com/uploads/product/hd_favicon/6db828fec0c711880e33a868cb622a8d/helpdesk-365.svg)](/products/helpdesk-365/reviews) [Helpdesk 365](/products/helpdesk-365/reviews "Helpdesk 365") 83 [Expand/Collapse Helpdesk 365](#) Overall Satisfaction Score 83 Top Industries of Reviewers: Insurance 39% Computer & Network Security 24% Information Technology and Services 21% Computer Software 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.4 Ease of Doing Business With Average: 9.5 9.4 Ease of Setup Average: 9.1 8.9 Quality of Support Average: 9.3 9.7 Ease of Admin Average: 9.2 8.7 [Expand/Collapse Harmony](#) #8 [![Harmony](https://images.g2crowd.com/uploads/product/hd_favicon/94cc137d05d19b131f642f607ac26f3a/harmony-2026-03-02.svg)](/products/harmony-2026-03-02/reviews) [Harmony](/products/harmony-2026-03-02/reviews "Harmony") 79 [Expand/Collapse Harmony](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Information Technology and Services 35% Computer & Network Security 30% Computer Software 17% Marketing and Advertising 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.1 Ease of Doing Business With Average: 9.5 10.0 Ease of Setup Average: 9.1 9.0 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 9.2 9.6 [Expand/Collapse Proactivanet](#) #9 [![Proactivanet](https://images.g2crowd.com/uploads/product/hd_favicon/f70a5a09686fc7b03b27820c67149454/proactivanet.svg)](/products/proactivanet/reviews) [Proactivanet](/products/proactivanet/reviews "Proactivanet") 78 [Expand/Collapse Proactivanet](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Information Technology and Services 56% Pharmaceuticals 16% Financial Services 16% Banking 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.7 Ease of Doing Business With Average: 9.5 9.7 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.5 Ease of Admin Average: 9.2 9.2 [Expand/Collapse Wolken Service Desk](#) #10 [![Wolken Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/d1c08580e15347046aeb12296b36b14b/wolken-service-desk.svg)](/products/wolken-service-desk/reviews) [Wolken Service Desk](/products/wolken-service-desk/reviews "Wolken Service Desk") 78 [Expand/Collapse Wolken Service Desk](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Information Technology and Services 40% Computer Software 40% Banking 10% Financial Services 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.4 Ease of Doing Business With Average: 9.5 10.0 Ease of Setup Average: 9.1 9.7 Quality of Support Average: 9.3 9.7 Ease of Admin Average: 9.2 9.7 [Expand/Collapse Freshservice](#) #11 [![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg)](/products/freshservice/reviews) [Freshservice](/products/freshservice/reviews "Freshservice") 78 [Expand/Collapse Freshservice](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Information Technology and Services 59% Construction 15% Computer Software 15% Financial Services 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.2 Meets Requirements Average: 9.3 9.0 Ease of Doing Business With Average: 9.5 9.0 Ease of Setup Average: 9.1 8.7 Quality of Support Average: 9.3 8.8 Ease of Admin Average: 9.2 9.0 [Expand/Collapse Halp](#) #12 [![Halp](https://images.g2crowd.com/uploads/product/hd_favicon/a365c9c290dac83a46f016fa91f78050/halp.svg)](/products/halp/reviews) [Halp](/products/halp/reviews "Halp") 76 [Expand/Collapse Halp](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Information Technology and Services 43% Computer Software 35% Financial Services 13% Entertainment 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 9.3 Ease of Doing Business With Average: 9.5 9.9 Ease of Setup Average: 9.1 9.4 Quality of Support Average: 9.3 9.7 Ease of Admin Average: 9.2 9.5 [Expand/Collapse LogMeIn Rescue](#) #13 [![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg)](/products/logmein-rescue/reviews) [LogMeIn Rescue](/products/logmein-rescue/reviews "LogMeIn Rescue") 74 [Expand/Collapse LogMeIn Rescue](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Information Technology and Services 58% Computer & Network Security 19% Computer Software 11% Financial Services 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.5 9.2 Ease of Setup Average: 9.1 9.5 Quality of Support Average: 9.3 9.5 Ease of Admin Average: 9.2 9.1 [Expand/Collapse SysAid](#) #14 [![SysAid](https://images.g2crowd.com/uploads/product/hd_favicon/0e90ac9498bc05c89d709a2b51e8438d/sysaid.svg)](/products/sysaid/reviews) [SysAid](/products/sysaid/reviews "SysAid") 74 [Expand/Collapse SysAid](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Information Technology and Services 46% Hospital & Health Care 25% Financial Services 16% Banking 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.3 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.5 9.3 Ease of Setup Average: 9.1 8.9 Quality of Support Average: 9.3 9.4 Ease of Admin Average: 9.2 9.1 [Expand/Collapse Splashtop Remote Support](#) #15 [![Splashtop Remote Support](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-inc-splashtop-remote-support.svg)](/products/splashtop-inc-splashtop-remote-support/reviews) [Splashtop Remote Support](/products/splashtop-inc-splashtop-remote-support/reviews "Splashtop Remote Support") 74 [Expand/Collapse Splashtop Remote Support](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Information Technology and Services 58% Computer Software 15% Computer & Network Security 15% Non-Profit Organization Management 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.3 Ease of Doing Business With Average: 9.5 9.3 Ease of Setup Average: 9.1 9.6 Quality of Support Average: 9.3 8.6 Ease of Admin Average: 9.2 9.5 [Expand/Collapse ClearFeed](#) #16 [![ClearFeed](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6b9dffc649ce2c3f5e12ffed254cf5aa/clearfeed.png)](/products/clearfeed/reviews) [ClearFeed](/products/clearfeed/reviews "ClearFeed") 72 [Expand/Collapse ClearFeed](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Computer Software 61% Information Technology and Services 19% Marketing and Advertising 12% Computer & Network Security 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.2 Meets Requirements Average: 9.3 9.1 Ease of Doing Business With Average: 9.5 9.4 Ease of Setup Average: 9.1 9.1 Quality of Support Average: 9.3 9.3 Ease of Admin Average: 9.2 9.0 [Expand/Collapse Alloy Navigator](#) #17 [![Alloy Navigator](https://images.g2crowd.com/uploads/product/hd_favicon/1515614935/alloy-navigator.png)](/products/alloy-navigator/reviews) [Alloy Navigator](/products/alloy-navigator/reviews "Alloy Navigator") 71 [Expand/Collapse Alloy Navigator](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Information Technology and Services 59% Computer & Network Security 14% Mechanical or Industrial Engineering 14% Utilities 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 8.9 Ease of Doing Business With Average: 9.5 9.7 Ease of Setup Average: 9.1 9.2 Quality of Support Average: 9.3 9.0 Ease of Admin Average: 9.2 8.6 [Expand/Collapse Autotask](#) #18 [![Autotask](https://images.g2crowd.com/uploads/product/hd_favicon/9559fdffaf71b8ac31b2e3c064ed8ed7/autotask.svg)](/products/autotask/reviews) [Autotask](/products/autotask/reviews "Autotask") 70 [Expand/Collapse Autotask](#) Overall Satisfaction Score 70 Top Industries of Reviewers: Information Technology and Services 65% Computer & Network Security 27% Computer Networking 5% Consulting 3% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.3 Meets Requirements Average: 9.3 8.8 Ease of Doing Business With Average: 9.5 9.0 Ease of Setup Average: 9.1 7.7 Quality of Support Average: 9.3 8.8 Ease of Admin Average: 9.2 8.0 [Expand/Collapse LogMeIn Resolve](#) #19 [![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg)](/products/logmein-resolve/reviews) [LogMeIn Resolve](/products/logmein-resolve/reviews "LogMeIn Resolve") 68 [Expand/Collapse LogMeIn Resolve](#) Overall Satisfaction Score 68 Top Industries of Reviewers: Information Technology and Services 57% Computer Software 17% Construction 13% Hospital & Health Care 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.3 Meets Requirements Average: 9.3 9.4 Ease of Doing Business With Average: 9.5 9.4 Ease of Setup Average: 9.1 9.2 Quality of Support Average: 9.3 9.0 Ease of Admin Average: 9.2 9.4 [Expand/Collapse Rezolve.ai](#) #20 [![Rezolve.ai](https://images.g2crowd.com/uploads/product/hd_favicon/5860b75d3e654eac37f26b0ca004c391/rezolve-ai.svg)](/products/rezolve-ai/reviews) [Rezolve.ai](/products/rezolve-ai/reviews "Rezolve.ai") 68 [Expand/Collapse Rezolve.ai](#) Overall Satisfaction Score 68 Top Industries of Reviewers: Information Technology and Services 36% Construction 21% Banking 21% Non-Profit Organization Management 21% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.0 Ease of Doing Business With Average: 9.5 10.0 Ease of Setup Average: 9.1 8.9 Quality of Support Average: 9.3 10.0 Ease of Admin Average: 9.2 9.1