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TOPdesk

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.1
Serving customers since
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TOPdesk Reviews

Review Filters
Profile Name
Star Rating
16
11
1
2
0
JC
Joshua C.
12/09/2025
Validated Reviewer
Review source: Organic

Effortless Reports and Auto-Population Make Work a Breeze

I like the report generation and the auto population features.
Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
11/25/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Great Knowledge Base, But Ticketing System Needs Streamlining

you can add a knowledge database, asset management
Rahul S.
RS
Rahul S.
Topsoe || Ex-Genpact || Ex-EXL || Accounts Payable Specialist || Procure to Pay || Open for Challenges || Adaptable for Changes
11/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

User Friendly experience with TopDesk

1. user friendly experience. 2. Customer support is always available. 3. very easy to integrate the same into different domains. 4. we have plently of options in TOPdesk 5. Best for ticketing tool system as it is very useful on daily basis

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HQ Location:
Delft, Zuid-Holland

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@TOPdesk

What is TOPdesk?

TOPdesk is a provider of service management software that helps organizations improve their customer support and service management operations. Founded in the Netherlands in 1993, the company offers solutions designed for IT service management (ITSM), facilities management, and other enterprise service processes. TOPdesk’s software is known for its user-friendly interfaces and customizable functionality, enabling businesses to streamline their service desks and automate various organizational workflows. With a focus on enhancing the customer experience, TOPdesk supports both medium and large enterprises across diverse industries to manage incidents, changes, operations, and assets. The platform also provides analytics and reporting tools to help organizations optimize their service delivery.

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