Vivantio Pricing Overview

Vivantio does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Vivantio pricing in 2026 starts at $49.00. Pricing may vary based on billing terms or usage, so users should review the Vivantio's official pricing page for the most current details.

Vivantio's pricing is best suited for mid-market organizations, which represent the dominant reviewer segment in G2 data, spanning industries including healthcare, IT services, education, financial services, and construction. The per-named-license volume pricing rewards teams of 50 to 500 users, where per-seat costs drop meaningfully. G2 reviewers from enterprise environments with 1,000-plus employees also report strong fit, particularly for multi-department deployments requiring data segregation and configurable workflows. Small businesses can access Vivantio, but G2 reviewers from that segment occasionally flag that the configuration depth and pricing structure favor organizations with dedicated IT administrators rather than lean one-person IT operations.

Vivantio offers no permanent free tier. G2's pricing data for Vivantio shows a free trial is available for evaluation, but all licensed access falls under a single paid tier starting at $59.00 per month per named license for 500-user deployments, scaling up to $99.00 per named license for five-user deployments. That paid tier includes every available feature with no module gating, covering ticket management, asset management, SLA enforcement, custom portals, full API access, SSO, Azure AD connector, and a dedicated Customer Success Manager. G2 reviewers consistently highlight that the all-inclusive licensing model removes the feature-restriction trade-offs typical of multi-tier ITSM pricing structures.

G2 reviewers broadly regard Vivantio as good value, with multiple users citing its cost-effectiveness relative to feature depth. One G2 reviewer in healthcare explicitly called it a highly-functional and cost-effective service desk solution, and an IT services reviewer noted competitive pricing versus alternatives. The all-inclusive single-tier model, where every feature ships at the base license fee, resonates strongly with mid-market buyers who would pay extra for comparable capabilities elsewhere. A food and beverages reviewer flagged occasional upsell pressure, and one small-business reviewer noted complexity can demand paid professional services to unlock full value, tempering the cost case for smaller teams.