Best Review Management Software - Page 2

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Review management software, also called feedback management software, allows businesses to host reviews of products or services on their websites to improve business experience. It also helps to track, monitor, and analyze positive and negative reviews and allows businesses to respond to them.

The best review management software helps e-commerce websites engage with their consumers, understand customer behavior, and improve their products or service based on authentic feedback. Unlike online reputation management software, review management software provides few capabilities for monitoring reviews and managing reputation online. Reviews management software integrates with e-commerce platforms and works alongside email marketing software and social networks.

To qualify for inclusion in the Review Management software category, a product must:

Collect and capture feedback on e-commerce websites through reviews
Be applicable for both products and service reviews
Moderate, manage, and analyze reviews
Deploy as a widget, pop-up, email follow-up, or short-answer Q and As on the website
Optimize for desktop, mobile, or tablet use
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Featured Review Management Software At A Glance

Leader:
Okendo
Okendo
Highest Performer:
Videowise
Videowise
Easiest to Use:
ReputationStacker
ReputationStacker
Top Trending:
Klaviyo
Klaviyo
Show LessShow More
Highest Performer:
Videowise
Videowise
Easiest to Use:
ReputationStacker
ReputationStacker
Top Trending:
Klaviyo
Klaviyo

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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234 Listings in Review Management Available
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    G2 Score
Emplifi
(367)4.4 out of 5
Entry Level Price:Starting at $1,249.00
OverviewPros and Cons
Product Description

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Demographics
UsersCommunity Manager
IndustriesMarketing and Advertising, Retail
Market Segment42% Mid-Market, 32% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Social Media Management, Analytics, Analytics Focus, Features
ConsMissing Features, Technical Issues, Feature Limitations, Improvement Needed, Lack of Features
User SatisfactionSeller Details
Emplifi features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
9.1
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
551 employees on LinkedIn®
EmbedReviews
(96)4.9 out of 5
Entry Level Price:$49 per month
6th Easiest To Use in Review Management software
OverviewPros and Cons
Product Description

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advan

Demographics
UsersOwner
IndustriesRetail, Real Estate
Market Segment85% Small-Business, 9% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Ease of Use, Helpful, Team Helpfulness, Customization
ConsExpensive, Limited Customization, Complexity, Content Repetition, Difficult Navigation
User SatisfactionSeller Details
EmbedReviews features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.3
8.6
E-commerce
Average: 8.5
9.6
Has the product been a good partner in doing business?
Average: 9.1
5.4
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
EmbedSocial
HQ Location
Skopje, MK
Twitter
@EmbedSocial
422 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
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Shopper Approved
(230)4.8 out of 5
Entry Level Price:Starting at $119.00
15th Easiest To Use in Review Management software
OverviewPros and Cons
Product Description

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leadi

Demographics
UsersOwner, President
IndustriesRetail, Consumer Goods
Market Segment88% Small-Business, 15% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Reputation Management, Setup Ease, Visibility Growth
ConsOutdated Interface, Poor Interface Design, Expensive, Difficult Navigation, Layout Issues
User SatisfactionSeller Details
Shopper Approved features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.3
9.0
E-commerce
Average: 8.5
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopper Approved
Company Website
Year Founded
2010
HQ Location
Ogden, UT
Twitter
@ShopperApproved
315 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
SmartCustomer
(74)4.4 out of 5
Entry Level Price:Contact Us
OverviewPros and Cons
Product Description

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCus

Demographics
UsersOwner
IndustriesRetail, Consumer Goods
Market Segment78% Small-Business, 19% Mid-Market
Pros and ConsUser Satisfaction
ProsAutomation, Centralized Management, Content Creation, Customer Support, Ease of Use
ConsLimited Features, Poor Customer Support, Small Business Limitations
User SatisfactionSeller Details
SmartCustomer features and usability ratings that predict user satisfaction
6.2
Retail
Average: 8.3
6.1
E-commerce
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SmartCustomer
Year Founded
2006
HQ Location
Menlo Park, CA
Twitter
@_smartcustomer
2,801 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
PowerReviews
(196)4.4 out of 5
OverviewPros and Cons
Product Description

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

Demographics
UsersNo information available
IndustriesRetail, Consumer Goods
Market Segment45% Mid-Market, 41% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Reviews, Features, Reputation Management, Visibility Growth
ConsExpensive, Missing Features, Slow Performance, Poor Customer Support, Poor Integration
User SatisfactionSeller Details
PowerReviews features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.3
8.8
E-commerce
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Syndigo
Company Website
Year Founded
2017
HQ Location
Chicago, Illinois
Twitter
@syndigoLLC
283 Twitter followers
LinkedIn® Page
www.linkedin.com
1,432 employees on LinkedIn®
Localyser
(46)4.8 out of 5
Entry Level Price:$29/mth Per 1 location
13th Easiest To Use in Review Management software
OverviewPros and Cons
Product Description

Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Ta

Demographics
UsersNo information available
IndustriesFood & Beverages, Hospitality
Market Segment70% Mid-Market, 17% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Helpful, Centralized Management, Insights
ConsLimited Customization, Update Issues, Delays, Expensive, Integration Issues
User SatisfactionSeller Details
Localyser features and usability ratings that predict user satisfaction
8.7
Retail
Average: 8.3
8.8
E-commerce
Average: 8.5
9.5
Has the product been a good partner in doing business?
Average: 9.1
5.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Digital Interactive Middle East
Year Founded
2016
HQ Location
Montreal, CA
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Kudoz Reviews
(24)5.0 out of 5
OverviewPros and Cons
Product Description

Kudoz is a reputation-management platform built for local businesses. We made it simple on purpose: new users can start sending review requests by email and text within 30 seconds of signing up. Kudoz

Demographics
UsersNo information available
IndustriesHospital & Health Care
Market Segment58% Small-Business, 54% Mid-Market
Pros and ConsUser Satisfaction
ProsFeedback Management, Ease of Use, Reputation Management, Insights, Problem Resolution
ConsLimited Customization, Poor Integration, Expensive, Missing Features, Review Issues
User SatisfactionSeller Details
Kudoz Reviews features and usability ratings that predict user satisfaction
10.0
Retail
Average: 8.3
10.0
E-commerce
Average: 8.5
0.0
No information available
0.0
No information available
Seller Details
Seller
Kudoz Reviews
Year Founded
2025
HQ Location
Lehi, US
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Sekel Tech
(13)5.0 out of 5
OverviewPros and Cons
Product Description

Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses br

Demographics
UsersNo information available
IndustriesNo information available
Market Segment62% Mid-Market, 23% Small-Business
Pros and ConsUser Satisfaction
ProsCentralized Management, Customer Support, Ease of Use, Helpful, App Integration
ConsChallenges in Starting, Onboarding Difficulties, Reporting Issues, Technical Issues
User SatisfactionSeller Details
Sekel Tech features and usability ratings that predict user satisfaction
9.4
Retail
Average: 8.3
10.0
E-commerce
Average: 8.5
0.0
No information available
0.0
No information available
Seller Details
Seller
SEKEL TECHNOLOGIES PVT LTD
Year Founded
2016
HQ Location
Pune, IN
Twitter
@SekelTech
31 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Stamped
(27)4.6 out of 5
Entry Level Price:Free
OverviewPros and Cons
Product Description

Stamped is a multi-channel eCommerce marketing automation platform designed to optimize customer acquisition and retention for eCommerce merchants. Engineered for reliability and scale, Stamped empowe

Demographics
UsersNo information available
IndustriesRetail
Market Segment85% Small-Business, 11% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Easy Integrations, Integrations, Setup Ease
User SatisfactionSeller Details
Stamped features and usability ratings that predict user satisfaction
9.6
Retail
Average: 8.3
8.8
E-commerce
Average: 8.5
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Stamped.io
Year Founded
2016
HQ Location
Vancouver, BC
Twitter
@StampedHQ
1,440 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
StackTome
(14)5.0 out of 5
Entry Level Price:Contact Us
8th Easiest To Use in Review Management software
OverviewPros and Cons
Product Description

StackTome is a Review Optimization platform for D2C eCommerce brands designed for getting more positive reviews on multiple review platforms, without paying premium subscription fees. StackTome hel

Demographics
UsersNo information available
IndustriesRetail
Market Segment57% Small-Business, 43% Mid-Market
Pros and ConsUser Satisfaction
ProsIntegrations, Automation, Customer Support, Setup Ease, Review Management
ConsDelays, Difficult Setup, Poor Design, Technical Issues, Unclear Documentation
User SatisfactionSeller Details
StackTome features and usability ratings that predict user satisfaction
8.7
Retail
Average: 8.3
9.8
E-commerce
Average: 8.5
9.8
Has the product been a good partner in doing business?
Average: 9.1
0.6
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Stacktome
Year Founded
2017
HQ Location
Tallin, Estonia
Twitter
@stacktome
30 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Loox
(29)4.9 out of 5
Entry Level Price:$9.99
OverviewUser Satisfaction
Product Description

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reaso

Demographics
UsersNo information available
IndustriesApparel & Fashion, Retail
Market Segment86% Small-Business, 14% Mid-Market
User SatisfactionSeller Details
Loox features and usability ratings that predict user satisfaction
10.0
Retail
Average: 8.3
9.2
E-commerce
Average: 8.5
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Loox
Year Founded
2016
HQ Location
Ramat Gan, Israel
Twitter
@looxio
999 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
bayreviews
(11)4.8 out of 5
OverviewUser Satisfaction
Product Description

TargetBay, an Ecommerce Marketing Cloud, used by thousands of online stores. It has six eCommerce products - BayReviews for Reviews & Ratings, BayMail for Email Marketing, BayServe for Behavioral

Demographics
UsersNo information available
IndustriesNo information available
Market Segment73% Small-Business, 18% Mid-Market
User SatisfactionSeller Details
bayreviews features and usability ratings that predict user satisfaction
8.3
Retail
Average: 8.3
8.3
E-commerce
Average: 8.5
9.3
Has the product been a good partner in doing business?
Average: 9.1
5.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
TargetBay
Year Founded
2016
HQ Location
Atlanta, GA
Twitter
@TargetBay
543 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Feedspace
(15)4.7 out of 5
Entry Level Price:Free
OverviewPros and Cons
Product Description

Feedspace is a testimonial collection software that allows individuals and businesses to collect, capture, and import different types of review content, such as Text, Video, Audio, and Images from the

Demographics
UsersNo information available
IndustriesNo information available
Market Segment67% Small-Business, 7% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Feedback Management, Setup Ease, Automation, Email Notifications
ConsLimited Customization, Slow Performance, Missing Features, Poor Design, Technical Issues
User SatisfactionSeller Details
Feedspace features and usability ratings that predict user satisfaction
8.3
Retail
Average: 8.3
8.1
E-commerce
Average: 8.5
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
TechUp Labs
HQ Location
Mumbai, IN
Twitter
@getfeedspace
178 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
TrueReview
(72)4.8 out of 5
Entry Level Price:$39.00
OverviewPros and Cons
Product Description

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated set

Demographics
UsersOwner
IndustriesConstruction, Real Estate
Market Segment89% Small-Business, 11% Mid-Market
Pros and ConsUser Satisfaction
ProsReview Increase, AI Integration, Client Interaction, Communication, Ease of Use
ConsFiltering Limitations, Spam Management
User SatisfactionSeller Details
TrueReview features and usability ratings that predict user satisfaction
8.4
Retail
Average: 8.3
8.5
E-commerce
Average: 8.5
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
TrueReview
Year Founded
2019
HQ Location
Miami, US
Twitter
@TrueReviewCo
1 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
ResellerRatings
(82)4.4 out of 5
Entry Level Price:Free
OverviewPros and Cons
Product Description

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

Demographics
UsersNo information available
IndustriesRetail, Health, Wellness and Fitness
Market Segment51% Small-Business, 45% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Helpful, Review Increase, Customer Support, Insights
ConsExpensive, Not User-Friendly, Poor Interface Design, Price Increase, Slow Performance
User SatisfactionSeller Details
ResellerRatings features and usability ratings that predict user satisfaction
9.7
Retail
Average: 8.3
9.8
E-commerce
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
ResellerRatings
Company Website
Year Founded
1996
HQ Location
Cleveland, Ohio
Twitter
@ResellerRatings
688 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
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  • Segment
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All Segments
Small Business
Mid Market
Enterprise
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Google Supported review partners
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234 Listings in Review Management Available
  • Sort By:
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