--- title: TrueReview Reviews meta_title: 'TrueReview Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how TrueReview works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 72 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TrueReview Reviews **Vendor:** TrueReview **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 72 ## About TrueReview 🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator! ## TrueReview Pros & Cons **What users like:** - Users value the **seamless AI integration** of TrueReview, enhancing workflows and simplifying the process of requesting Google reviews. (1 reviews) - Users commend the **seamless communication** of TrueReview, enhancing workflows and simplifying the process of requesting reviews. (1 reviews) - Users value the **clear and organized communications** of TrueReview, enhancing workflow and simplifying Google review requests. (1 reviews) - Users find TrueReview's **ease of use** beneficial, resulting in an increase in received reviews. (1 reviews) - Users value the **effective email notifications** from TrueReview, enhancing communication and simplifying review requests effortlessly. (1 reviews) - Users love the **automated review process** of TrueReview, enhancing collaboration and streamlining workflows effortlessly. (1 reviews) - Reputation Management (1 reviews) - Users value the **increase in Google reviews** thanks to TrueReview's organized communication and seamless workflow features. (1 reviews) - Visibility Growth (1 reviews) **What users dislike:** - Users report **filtering limitations** with TrueReview, leading to missed text messages and better engagement via emails. (1 reviews) - Users report that many texts are likely marked as **spam** , resulting in reduced engagement compared to emails. (1 reviews) ## TrueReview Reviews ### 1. TrueReview has been Professional, Reliable, Proactive, and Organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Flowerdale . | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TrueReview?** TrueReview’s professional and organized communications have allowed seamless workflows and make it easy to request Google reviews consistently without adding friction in the field. The collaboration is exceptional, with clear templates and reminders of a new review. **What do you dislike about TrueReview?** No dislikes to this point. Thank you, TrueReview. **What problems is TrueReview solving and how is that benefiting you?** With a collaborative and clear partnership, we have been able to gather more reviews. ### 2. Love TrueReview - All My Review Links In One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah N. | Real Estate Broker, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about TrueReview?** I love the fact that I can send those that have worked with my various review links all in one place. It's very helpful and allows for those that have worked with me to share their experiece working with me across all of my review platforms. Its also easily customizable, user-friendly and the platform has many features that allow me to manage my various platforms. **What do you dislike about TrueReview?** It would be great if there was a way to grab a completed review from one of my review links and have the system automatically share it across all of my review platforms. **What problems is TrueReview solving and how is that benefiting you?** TrueReview helps me better share my company reviews across all of my review platforms which in turn gives me more brand awareness and trust. **Official Response from TrueReview LLC:** > Thank you for the fantastic review! We're thrilled to hear that our platform has been so helpful for you in managing your review links. Customizability and user-friendliness are key, and we're glad you find our features valuable for managing your various platforms! ### 3. TrueReview has greatly changed my business and income. It pays for itself in a short period of time. **Rating:** 5.0/5.0 stars **Reviewed by:** Todd P. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about TrueReview?** This service is easy to use and I have received more reviews then before using this service **What do you dislike about TrueReview?** A lot of people didn't open the text messages. They were possibly filtered out as Spam. The emails seemed to have better customer reach. **What problems is TrueReview solving and how is that benefiting you?** TrueReview makes it easier to ask for a review and has greatly increased the number of reviews provided by my customers. **Official Response from TrueReview LLC:** > Thank you for your positive review, Todd! We’re happy to hear that TrueReview has made it easier for you to collect reviews and that you’ve experienced a significant boost in customer responses. Regarding your concerns about SMS, rest assured that our system ensures messages are not filtered or marked as spam. Each business is assigned a dedicated, registered number, fully compliant with network carrier regulations. Unlike emails, SMS doesn’t track statuses like opens, but we do monitor link clicks within the message to measure engagement. You can be confident that your SMS messages are being delivered successfully! ### 4. Best at what they do **Rating:** 5.0/5.0 stars **Reviewed by:** Peter S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about TrueReview?** The user friendliness is amazing. The customer support is the best I've experienced as a Marketing Manager. The ease of implementing this into our website and email marketing campaigns is above every other company I've tried. The number of features are limitless it seems like and the ease of integrating overall is very simple. I would highly recommend True Review to anyone who is looking for a one stop shop to get more Google Reviews for your business. **What do you dislike about TrueReview?** There is absolutely nothing that I dislike about True Review. **What problems is TrueReview solving and how is that benefiting you?** True Review is solving the issue to where a business wil want to dictate their businesses google reviews. It is very simple to send the review link via sms or email and then moderate if the customer hits the thumbs down then they fill out a form instead of leaving a negative Google review on our Google Business page. **Official Response from TrueReview LLC:** > Thank you so much for your positive review! We're glad to hear that you find TrueReview user-friendly and that our customer support has met your high expectations. It's fantastic to know that our tool has been easy to implement into your website and email marketing campaigns, standing out among other companies you've tried. Your mention of the limitless features and the simple integration process is greatly appreciated. We're thrilled to be your recommended "one stop shop" for getting more Google Reviews for businesses. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you! ### 5. VERY POWERFUL TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** RICK L. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about TrueReview?** Made business cards with QR codes for review, but sometimes people just forget. The ability to send out a text reminder really help seal the review process. **What do you dislike about TrueReview?** Mine only problem has been getting our techs to ask for a review, so unit the Ask for review text has worked out great. **What problems is TrueReview solving and how is that benefiting you?** Helping techs to be able to steer customers to the review process. **Official Response from TrueReview LLC:** > Thank you for the glowing review! We’re thrilled to hear that TrueReview is helping streamline your review process with the text reminders. It’s great to know that this feature has been a game-changer for your team in encouraging customer feedback! ### 6. Easy, consistent review collection **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley C. | Administrative Assistant and Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about TrueReview?** We love using TrueReview because it's so easy to set up and customize your compaigns. Then you can track the requests and follow up with the clients? So easy! **What do you dislike about TrueReview?** It's taking us a while to send 30+ reviews to see all of the insights. I'm curious even with the few we've sent what the response rate is or where we're losing the customer. I'd like to see what it's like when we can view those reports. **What problems is TrueReview solving and how is that benefiting you?** One click and TrueReview does nearly everything. There's not a bunch of reminders on my calendar to follow up on the initial review request. **Official Response from TrueReview LLC:** > Thank you for your positive feedback on TrueReview, Ashley! We are delighted to hear that you find our platform easy to set up and customize for your campaigns, and that the process of tracking requests and following up with clients has been straightforward and efficient for you. While more detailed reports are available after you've sent at least 30 requests, the customer engagement rate, experience breakdown, and customer feedback is available right away! Should you have any further questions or require additional assistance, please do not hesitate to reach out. ### 7. I was looking for the right review app and TrueReview came in clutch with an eaI highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** brandon c. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about TrueReview?** I was looking for the right review service and TrueReview came in clutch with easy setup and integration. Also, they have great customer service. I had a few basic questions and they were all answered promptly. Everything looks great and goes well with our branding and online presence, which is hard to find. I will be using their service frequently and I highly recommend! **What do you dislike about TrueReview?** Nothing. I spent time looking for the right review service and fount one with TrueReview. They check all the boxes. **What problems is TrueReview solving and how is that benefiting you?** They are solving the issue with finding a review service that looks great and is easy to use. **Official Response from TrueReview LLC:** > Hi Brandon, Thank you so much for your glowing review! We're thrilled to hear that you found our setup and integration easy, and that our customer service met your expectations. It's fantastic to know that our service complements your branding and online presence. Your recommendation means a lot to us, and we look forward to continuing to support your needs. ### 8. Getting Started with TrueReview **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about TrueReview?** Getting started, and it has been an easy and straightforward process. Looking forward to collecting many positive reviews using TrueReview! Easy to set up, polished interface, branded to my business. **What do you dislike about TrueReview?** Certain features can only be accessed by messaging support. **What problems is TrueReview solving and how is that benefiting you?** Automating review collection for clients. **Official Response from TrueReview LLC:** > Thank you for your 5-star review! We’re glad to hear that getting started with TrueReview has been easy and that you’re enjoying the polished, branded interface. We’re excited to help you collect many positive reviews! If you ever need assistance with any features, our support team is here to help. ### 9. Good for a Simple Review Request Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Cheyenne F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about TrueReview?** When getting started with TrueReview, I was a little confused navigating the interface. I also had trouble uploading contacts. However, the support team came in and saved the day. They formatted my csv correctly, and I was able to start sending review requests right away. We use TrueReview to send review requests consistently now, and has made it easy to assist the businesses we work with in implementing review requests into their workflow. **What do you dislike about TrueReview?** The plan we have, we can only use 1 business under the same business account, which makes it difficult to balance review requests between two locations. I don't know that this platform would work well for businesses with a large number of locations. **What problems is TrueReview solving and how is that benefiting you?** Busy office admin staff unable to keep up with review requests - automating it through TrueReview by sending out batches! **Official Response from TrueReview LLC:** > Hi Cheyenne, thanks so much for the review! Glad to hear our support team was able to assist you with setting up the CSV template correctly to upload contacts. In regards to managing reviews for multiple locations, our Premium plan comes with the ability to manage 5 locations under a single account, and you can add more locations a la carte. We've also recently launched an Account Overview page which shows key review data for all locations on one page! (Resource URL attached) If you'd like to learn more how you can manage multiple locations under a single account, please email us at support@truereview.co or schedule a demo with us here https://calendly.com/truereview/demo-call ### 10. Convient third party reviewing system for our salon! **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about TrueReview?** I am so glad that I found a way to get text message reviews to my customers. TrueReview has been easy to set up and execute within our salon and customers find it easy to use. The customer service has been phenomenal and that alone is worth trying in my opinion. **What do you dislike about TrueReview?** They are growing so I know changes will be ahead, but I wish there was a daily feedback summary of any feedback, reviews on google/yelp etc that I could share with my team. Additionally, I wish there was more of a positive feedback look for clients to submit directly to us not just through the review channels. **What problems is TrueReview solving and how is that benefiting you?** Our current salon booking platform will only add a feedback/review option at the bottom of a receipt and doesn't direct them to review platforms. Getting new and consistent reviews is key for any small business. **Official Response from TrueReview LLC:** > Thanks for taking the time to leave us a review. I'm glad to hear the set up was easy and your customers are leaving reviews! ### 11. The Truest Review Management Platform There Is! **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about TrueReview?** I really like how easy it is to send reviews through TrueReview. The process is straightforward and saves time. The UX is excellent, providing a pleasant and user-friendly interface for both me and my customers. **What do you dislike about TrueReview?** Honestly, nothing. Everything is great so far! **What problems is TrueReview solving and how is that benefiting you?** By the nature of our business, customers value reviews more than most things. We wanted to set ourselves apart from our competition by having more reviews total and better reviews overall. **Official Response from TrueReview LLC:** > Hi John, Thank you for your glowing review of TrueReview! We're thrilled to hear that you find our platform easy to use and user-friendly, and that it's helping your business stand out with better reviews. Your kind words and positive feedback mean a lot to us. Best regards, The TrueReview Team ### 12. TrueReview is the best review platform that I've come across for my agency! **Rating:** 5.0/5.0 stars **Reviewed by:** Cherie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about TrueReview?** I love how the CEO & Co-Founder reached out via sms to answer any questions after visiting the site. I was also able to book a zoom meeting with him the next day where he went through how True Review could work for my agency. It didn't feel like a sales call whatsoever, especially since the service essentially sells itself. I also appreciated the follow up and quick reply. I look forward to making True Review the service that I use to manage my clients brand reputation along with my own. Thanks again, Mikael! **What do you dislike about TrueReview?** N/A There isn't anything that I dislike about TrueReview. **What problems is TrueReview solving and how is that benefiting you?** TrueReview is allowing me to manage the online reputation of my clients. I own and operate an integrated marketing agency, so having a system that isn't difficult to use, has the ability to customize for branding purposes, the ability to manage multiple locations, email and sms automations, replying to customer reviews, and so much more. I've checked out Go Highlevel and a few other platforms, but I'm not interested in whitelisting a site or trying to figure out their complicated backend work. True Review is clean, simple, easy to use, manageable, and efficient. Also, the pricing plans are reasonable. **Official Response from Mikael Edwards:** > Hi Cherie, it was a pleasure to learn more about your agency and discuss how TrueReview could be of benefit to both your agency and your customers. We are pleased to have you on board as an agency! - Mikael ### 13. True review has allowed our business to easily gather reviews from our faithful customers. **Rating:** 5.0/5.0 stars **Reviewed by:** chris h. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about TrueReview?** True review allows my sales team to gather reviews from our customers easily. Previously we were trying to direct customers to our google business page and asking them for a review. Probably 1/20 actually filled out a review. Now with True review we are averaging 6/20 customers and our review score is moving upward steadily. The software makes the process easy for my sales team and customers - many of which have a hard time with computers and cell phones. **What do you dislike about TrueReview?** It would be good to offer some additional subscription options. I kind of felt like the services were either too many reviews or too few for our business. **What problems is TrueReview solving and how is that benefiting you?** For a long time our prior management didn't keep track of reviews. If you're not asking your best customers for good reviews then the only people leaving reviews are unhappy customers. Now we are asking our best customers for reviews and our score is going up. **Official Response from TrueReview LLC:** > Thanks so much, Chris! We're excited to hear that you're getting a higher engagement rate and reviews since you've been using TrueReview for your business. ### 14. TrueReview was THE answer to my Google Review Goals. **Rating:** 5.0/5.0 stars **Reviewed by:** Tess L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about TrueReview?** TrueReivew is a quick and seamless tool for getting reviews from your customers. Before Truereview we tried everything, using QR codes on-site or making our own spreadhseet to keep track of manual review requests. I knew there had to be a better way and then I found TrueReview. It was easy to sign up and figure out, they had Youtube videos that explain exactly what to do. I love that all I have to do is upload a customers name, phone, number, and email, and then I don't have to think about anything else, it will send a chain of follow-up requests for me! I use it almost every day, and it takes me just 5 minutes to send out a batch of requests. Their customer service is also top-notch. **What do you dislike about TrueReview?** At the time I signed up, you couldn't have more than one admin. Since then, they added that feature, but it is at an extra cost and we're just not sure we're getting enough reviews to compensate for that extra charge. **What problems is TrueReview solving and how is that benefiting you?** Collecting more reviews for our client in a more efficient way all while saving us time. **Official Response from TrueReview LLC:** > Wow, thanks for such a positive review Tess! It means a lot to hear that TrueReview has had such a great impact on your positive reviews! ### 15. Easy platform and great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about TrueReview?** TrueReview has been a great platform as a CMO helping to build an online presence and increase digital awareness for small business, service industry brands. It was very easy to set up, the customer service is responsive through the chat, and the platform seamlessly integrated into our website. **What do you dislike about TrueReview?** I am a CMO managing multiple different brands under the same platform company. Each company has its own website, name and brand so it is not a multiple-location organization, but it is owned by the same parent company. I have had to set up individual accounts for each brand that I am managing behind the scenes. I would be great to still be able to use the small business pricing option and bill each brand (we are not at a scale that needs the premium volume) but in a way where I can login and manage all platforms under one dashboard and toggle. We are an acquisitions company and plan to bring on many more brands where I will be implementing the same thing and the UX for me as the CMO is challenging. Also, is it possible to only show one row of column reviews in the embed widget instead of 2 being the minimum? **What problems is TrueReview solving and how is that benefiting you?** Increasing google reviews and helping us mitigate negative customer experiences before they post. **Official Response from TrueReview LLC:** > We're glad to hear TrueReview has been a great platform to help build an online presence and increase digital awareness for the businesses you manage! We have already taken your feedback into account for more configuration options for the reviews widget, which will be available very soon. You are on a plan designed for one business or location only. Our Premium plan is designed for agencies, multi-location businesses, or customers like you who want to scale and manage multiple businesses under one account. It's not necessary for them to be the same business. Teammates & Permissions are also included in the Premium plan which allow you to assign your customers to their own businesses so they can log in themselves by giving them certain permissions. We're happy to schedule a demo to show you how to utilize these advanced features in the Premium plan. ### 16. On of the most valuable out-of-the-box software solutions we have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Areen M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about TrueReview?** TrueReview is an outstanding software tool that expertly bridges the gap between reputation management and efficient customer engagement. Its integration with Zapier stands out as a particularly innovative feature, allowing for seamless connectivity with numerous apps and services, enhancing operational efficiency. The automated review requests function is a game-changer; it simplifies the process of gathering feedback, ensuring businesses can easily and effectively capture the voice of their customers. Moreover, the survey component of TrueReview is exceptionally well-crafted. It strikes the perfect balance between thoroughness and user-friendliness, making it both comprehensive and easy for customers to complete. This attention to detail in survey design not only enhances response rates but also ensures that the feedback collected is genuinely useful for businesses looking to improve their services. Their customer service team has been nothing but a complete delight, especially in a time and age or AI and long wait times. Overall, TrueReview is a powerful tool for businesses seeking to boost their online presence and build a strong, positive reputation. Its user-friendly interface, coupled with its robust functionality, makes it a must-have for any business focused on growth and customer satisfaction. **What do you dislike about TrueReview?** There is nothing I would necessarily change about it. **What problems is TrueReview solving and how is that benefiting you?** Allowing us to build a strong reputation to not only outrank our competition on google search, but on a variety of other websites. **Official Response from TrueReview LLC:** > Thank you so much for your review, Areen! It's been great watching your reviews grow from 130 to over 2200+ since you started using TrueReview two years ago. We can see that your customers are happy with your service by all of the glowing reviews you're receiving each day. ### 17. Wonderful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about TrueReview?** The customer service at TrueReview is fast and helpful. They have even made some changes to their system based on our feedback. They have the normal chatbots but you can also quickly talk to a human that offers effective support. I'm just starting to use the system but so far it is excellent. It is simple to use yet customizable and a great value. **What do you dislike about TrueReview?** The feedback option (if someone gives a 4 or less) has to have a review button, however this is mandatory to comply with review sites. I was told most people opt to provide the feedback (which is the most prominent), I am eager to see if this true. **What problems is TrueReview solving and how is that benefiting you?** Bringing in more reviews and lessening negative reviews. Increasing SEO. **Official Response from TrueReview LLC:** > Thanks Sara! Customer support is one of our top priorities, and we're glad to hear we were fast and helpful when you needed help. Glad to hear you're getting more positive reviews and increasing SEO! ### 18. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chip W. | Real estate agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about TrueReview?** Love how the system automates the review process. Take the pain out of the process. Very intuitive software **What do you dislike about TrueReview?** Wish I would have known about it sooner! **What problems is TrueReview solving and how is that benefiting you?** Helping me build online credibility. **Official Response from TrueReview LLC:** > Hi Chip, Thank you so much for your kind words! We’re thrilled to hear that TrueReview has helped automate your review process and made it easier for you. It’s great to know that the system is intuitive and is helping you build online credibility—exactly what we aim for! We also appreciate your feedback and completely understand wishing you’d found us sooner! We’re glad to have you on board now, and we look forward to continuing to support your success. If you ever have any questions or need assistance, don’t hesitate to reach out. ### 19. AWESOME RESULTS **Rating:** 5.0/5.0 stars **Reviewed by:** Jen C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about TrueReview?** The automation of TrueReview has made my life so much easier and has given us more time do get work done. We saw results in a short time with more responses to review requests! **What do you dislike about TrueReview?** I would like more options for embedding these reviews on our website. **What problems is TrueReview solving and how is that benefiting you?** TrueReview helps our business get more responses from our customer for review requests. **Official Response from TrueReview LLC:** > Hi Jen, Thank you for your fantastic feedback! We’re thrilled to hear that TrueReview has made a positive impact on your business, especially with automating the review process and freeing up more of your time. It’s great to know that you’re seeing more responses to your review requests in such a short time! We also appreciate your suggestion regarding more options for embedding reviews on your website. We’re always working to improve, and feedback like yours helps us prioritize new features. If you ever need assistance, feel free to reach out. We’re here to help! ### 20. We are Getting more Reviews! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** I LOVE the fact that each of our real estate agents can get reviews from their clients. This was not possible with the company we were using before, which was email-based and more complicated to use than it needed to be. We have gotten 5 times more reviews using this system than we did with the other company, and sending them to our clients is so much easier. I needed some help setting up the individual agents and customer support was fantastic. Overall, I highly recommend TrueReview! **What do you dislike about TrueReview?** I have only positive things to say about True Review. **What problems is TrueReview solving and how is that benefiting you?** We're getting more reviews because it's easy to send the requests. We're also able to get reviews for each individual agent rather than just for the company. **Official Response from TrueReview LLC:** > Hi Tina, it has been a pleasure assisting you in setting up your account and personalizing it for each agent. Thanks for letting us know that it has worked well for your business and is generating more reviews! ### 21. Solid Experience with TrueReview **Rating:** 4.0/5.0 stars **Reviewed by:** Chris M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about TrueReview?** The platform is user friendly and does. Great job gathering information **What do you dislike about TrueReview?** The pricing tiers are not as friendly for really small businesses and they segmentation to review negative reviews is difficult to navigate **What problems is TrueReview solving and how is that benefiting you?** Gathering client feedback and getting Google Reviews. So far so good! **Official Response from TrueReview LLC:** > Hi Chris, Thank you for your feedback and for highlighting the user-friendliness of our platform. We're glad to hear that you're finding it effective in gathering information and client feedback, as well as in obtaining Google reviews. We understand your concerns regarding our pricing tiers and the navigation of segmentation for negative reviews. We're always looking for ways to improve and make our platform more accessible and user-friendly for businesses of all sizes. Your input is invaluable to us, and we will take it into consideration as we continue to refine our services. Thank you for choosing TrueReview. We're committed to helping you succeed and appreciate your continued support. Should you have any further questions or need assistance, please do not hesitate to reach out. - The TrueReview Team ### 22. Easy to use for both business owner and customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about TrueReview?** I had an amazing experience using your tool and it's very convenient to use for our patients since we can send them an SMS notification and it is just a one-click away to leave feedback to our business. We are using Truereview every day to boost our business feedback. The customer support is superb. **What do you dislike about TrueReview?** One thing I dislike in Truereview is that when patients forgot to click the review website their positive review won't show in our business page. **What problems is TrueReview solving and how is that benefiting you?** We can address patients concern and we will have ideas on how to improve ur business. **Official Response from TrueReview LLC:** > Thank you for your fantastic review! We are delighted to hear that you had an amazing experience using TrueReview. It's wonderful to know that the convenience of sending SMS notifications to your patients, allowing them to leave feedback with just one click, has been beneficial for your business. We're thrilled that you use TrueReview daily to boost your business feedback, and we're especially pleased that you find our customer support superb. Your positive experience is exactly what we strive for. ### 23. We love the ease of TrueReview! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about TrueReview?** Setting up our TrueReview automation was very easy and straightforward! Once we chose to move forward with TrueReview, the process of connecting our account, setting up our workflow, and customizing the workflow to our business was extremely easy and efficient. The customer service team has always been super responsive and helpful as well! **What do you dislike about TrueReview?** In my experience, it's a little difficult to aggregate some of the data that identifies which of the clients who left feedback clicked on the external sight to leave a review. I believe this being a little more clear would empower users to follow up with clients who interacted with the TrueReview survey, but, did not leave a review on any external site. **What problems is TrueReview solving and how is that benefiting you?** TrueReview has created a repeatable, consistent workflow to request reviews from clients. We have seen great results with the consistency we have been able to provide in review requests through TrueReview. **Official Response from TrueReview LLC:** > Thanks for taking the time to leave a review and share your feedback! We're glad to hear TrueReview was easy to set up, and our customer support was quick to respond to your questions. We are planning on adding those features in the near future! ### 24. I've tried them all - this is the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about TrueReview?** So easy to setup. Great ways to customize the campaigns. I've tested out a ton of platforms and this is by far the winner! **What do you dislike about TrueReview?** I am using TrueReview for my clients, so dislike that there is a public version of this... **What problems is TrueReview solving and how is that benefiting you?** I need an easy, intuitive way to get my clients more reviews. TrueReview is that solution! **Official Response from TrueReview LLC:** > Thank you so much, Cathy! We're thrilled to hear that TrueReview is exceeding your expectations and making campaign customization a breeze. We're dedicated to providing the best solution for getting more reviews for your clients, and we're delighted to have your vote as the winner among all the platforms you've tried. If you ever need assistance or have any questions, feel free to reach out! ### 25. Best Reputation Review Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Retesh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about TrueReview?** I Love the fact that Owners can Manage their reviews and respond all with one sign on. Also is has a great UI for customers to input there feedback with no hassles. The other great feature is to manage Negative and Positive reviews in a timley fashion. **What do you dislike about TrueReview?** There is no downside from the software/feature aspect. It will be nice if you can White Label it with your Company Logo amd Name. **What problems is TrueReview solving and how is that benefiting you?** Solving the problem that accurate reviews are posted on the Review Platform and manage negative ones. **Official Response from TrueReview LLC:** > Hi Retesh, we're glad to hear that you like TrueReview's UI, and that it makes it easy for your customers to provide feedback with no hassle. Thanks for the positive review! ### 26. Great value for service **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about TrueReview?** With its built-in integration with Zapier, TrueReview has dramatically increased my reviews, and you can beat the price compared to similarly effective competitors. Highly recommended. **What do you dislike about TrueReview?** The interface for the review sequence is a little clunky. **What problems is TrueReview solving and how is that benefiting you?** Before using true review, my requesting reviews was ineffective. Once I started using it, my response rate dramatically increased and continues to do so. **Official Response from TrueReview LLC:** > Thanks for the positive review, Eric! It's great to hear TrueReview has dramatically increased your online reviews. ### 27. Elevating Your Business Reputation on Google with Authentic Customer Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about TrueReview?** In a digital age where credibility is paramount, TrueReview has proven to be an invaluable asset for businesses aiming to bolster their online presence. This innovative platform seamlessly facilitates the collection of genuine customer reviews on Google, creating a trustworthy reflection of your business. With TrueReview, businesses can harness the power of authentic feedback, establishing a solid foundation for building customer trust. Say goodbye to generic testimonials and embrace a tool that elevates your reputation with real, meaningful reviews. **What do you dislike about TrueReview?** Nothing at the moment to dislike other than needing to get a custom sms number. **What problems is TrueReview solving and how is that benefiting you?** TrueReview effectively addresses the challenge of garnering authentic customer feedback, providing a solution for businesses struggling to build credibility online. By streamlining the process of collecting genuine reviews on platforms like Google, it has significantly enhanced Memorial Properties' reputation, fostering trust and credibility among potential clients in the cemetery business. **Official Response from TrueReview LLC:** > Thank you very much for your review! According to network carrier policies, a business must provide certain information to show how their customers opt-in to receive SMS messages. I checked your account and it looks like our team has already helped you with the verification process, and has assigned a number for your business, so you are all set! ### 28. TrueReview has been a great solution for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas H. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** It is easy to use and efficient. It integrates with all major platforms where people go for reviews. The best part is we can send out our review requests via text or email which has allowed us to get more reviews than we expected. This is helping us get new business as we continue to grow. **What do you dislike about TrueReview?** We have yet to encounter one thing. So far everything has been great **What problems is TrueReview solving and how is that benefiting you?** It allows us to send out reviews for multiple sites with the click of a button. We are receiving more 5 star reviews from more customers allowing us more visibility and growth. **Official Response from TrueReview LLC:** > Hi Nicholas, we're happy to hear that TrueReview has exceeded your expectations and has increased your online reviews! ### 29. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sam L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about TrueReview?** Easy to setup, simple to use. I like that multiple business can be added and multiple users as well. **What do you dislike about TrueReview?** I wish the Small Biz package would allow for more (2) businesses to be added with more users/team members who can use in the field with 1 or 2 admins. Many small business have multiple locations due to the nature of city size. I wish it was a app rather than a saved webpage short cut. Steep jump in price from Small to Prem. for these features. **What problems is TrueReview solving and how is that benefiting you?** Getting more Google reviews. **Official Response from TrueReview LLC:** > Thanks for the review, Sam! Good to hear TrueReview setup was simple and easy to use and it's helping you get more Google reviews! ### 30. Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about TrueReview?** Seems very easy to use. Haven't found any issues yet. **What do you dislike about TrueReview?** Nothing I dislike with the company yet.. **What problems is TrueReview solving and how is that benefiting you?** Help manage online reviews. **Official Response from TrueReview LLC:** > Thank you for the fantastic review! We’re thrilled to hear that you find TrueReview easy to use and that it’s helping you manage your online reviews effectively. ### 31. I love that the site is user friendly, I can easily login request and reply to our new reviews. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about TrueReview?** TrueReview is increasing our reviews as well as getting accurate and postive reviews about the company. Our team loves having access to the reviews. I also have to say that the customer support is amazing, quick to respond. **What do you dislike about TrueReview?** So far, I haven't found anything I dislike about TrueReview. **What problems is TrueReview solving and how is that benefiting you?** We love the features that allow us to request customer reviews, request feedback. The text message with the review link looks professional and the customer is more likely to follow links to leve a review. **Official Response from TrueReview LLC:** > Hi there, thanks so much for your positive review. We're happy to hear you've found TrueReview to be user friendly and it is helping you increase your business reviews! ### 32. Program is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about TrueReview?** TrueReview is an awesome tool to use when requesting reviews from customers. It makes it extremely easy to ask for reviews. You just put in persons mobile number or email in your dashboard and send and that's it. Very simple to use. Since I've been using the program I have triple the amount of reviews I have had in a short period of time. **What do you dislike about TrueReview?** I don't see any downside. I have no complaints. **What problems is TrueReview solving and how is that benefiting you?** I normally didn't ask for reviews because I just didn't do it, but with TrueReview and made the process simple. **Official Response from TrueReview LLC:** > Excited to see your reviews have tripled since using TrueReview - thanks for sharing your experience! We look forward to facilitating more reviews for your business. ### 33. TruReview has brought great reviews for our small business! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about TrueReview?** As a small business we rely heavily on word-of-mouth, recommendations, and public reviews. TruReview has allowed us to keep track of who we've sent reviews to, let's us schedule things in advance, and we get reviews through a number of platforms. We use TrueReview on a weekly basis and that has helped us receive tons of helpful feedback from our clients, which in turns brings in new clients. **What do you dislike about TrueReview?** The user interface can feel a bit slow at times, especially when trying to edit a scheduled request that's already been submitted. **What problems is TrueReview solving and how is that benefiting you?** TruReview helps to manage feedback, both positive and negative, from clients, so we can respond promptly and appropriately. It also integrates the reviews to other platforms so that they are easily available with a quick google search. **Official Response from TrueReview LLC:** > Thank you so much for your positive review! It's great to hear TrueReview is helping you bring in more customers by increasing your online reviews! ### 34. An excellent way to send out Review Requests and Reminders which I never took the time to do before. **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** The fact that adding a new contact and sending a request takes seconds. **What do you dislike about TrueReview?** I would like it to show Yelp and NextdoorReviews as well, it currently only links properly to Facebook and Google. **What problems is TrueReview solving and how is that benefiting you?** Our team and project managers are always busy and on the move and do not always have time to circle back to get reviews from clients, with TrueReview any member of our staff can send out reminders and requests for reviews directly even if they were not involved with the project. **Official Response from TrueReview LLC:** > Hi Oscar, thanks for the positive review! We're happy that TrueReview has been easy to use and your staff can easily send review requests. Stay tuned for future updates as we are planning on adding more integrations with other review platforms. ### 35. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Khanh N. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about TrueReview?** The service works really good and the customer service is outstanding. I would get a reply right away or within a day. Mikael helped me out a lot and even helped trouble shoot some Zapier integrations I had problems with. **What do you dislike about TrueReview?** Nothing. Keep improving every day........ **What problems is TrueReview solving and how is that benefiting you?** It helped me gain tons more reviews for my small business really fast. The website is extremely easy to use and I was able to get it going the same day. **Official Response from TrueReview LLC:** > Hi Khanh, thanks for sharing your positive review. We're happy to hear that TrueReview has helped you gain lots of reviews in a short period of time! ### 36. Couldnt be easier to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan W. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about TrueReview?** The tech is very light and easy to use for all our users **What do you dislike about TrueReview?** Nothing to dislike about True Review, is has been a great tool **What problems is TrueReview solving and how is that benefiting you?** True Review is allowing our company to quickly deploy reviews and feedback in an easy to use tool. **Official Response from TrueReview LLC:** > Thank you for your fantastic review, Jonathan! We're thrilled to hear that you find TrueReview light and easy to use for all your users. It's wonderful to know that our tool has been a great asset to your company. Your feedback about the seamless deployment of reviews and feedback is incredibly valuable to us. We designed TrueReview to simplify this process, and it's gratifying to see it benefiting your company. If you ever have any suggestions or need assistance, please don't hesitate to reach out. We're here to help! ### 37. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2024 **What do you like best about TrueReview?** TrueReview has become an excellent way to receive Google reviews from clients and our webinar attendees. Since January, our Google reviews increased by 30%! I would recommend this platform to any business, especially small businesses looking to gain trust in clients. **What do you dislike about TrueReview?** There isn't a downfall that I have experienced yet. **What problems is TrueReview solving and how is that benefiting you?** It's gaining trust among viewers and attendees. **Official Response from TrueReview LLC:** > We're so excited that your reviews have increased by 30% since using TrueReview! Thanks so much for the positive review! ### 38. Amazing product! **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about TrueReview?** It was incredibly easy to set up an integration with Salesforce using Zapier and connect our GMB locations. Using the product has increased our positive monthly reviews drastically. **What do you dislike about TrueReview?** I would like to be able to create more than one segment per request as to tier review sites to the user based on business impact. **What problems is TrueReview solving and how is that benefiting you?** It is allowing us to programatically send our review requests to our GMB locations which is boosting our overall Google rankings. **Official Response from TrueReview LLC:** > Thanks Dennis for the feedback. Glad to hear you've seen a drastic increase in reviews since using TrueReview! ### 39. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Edith S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about TrueReview?** Easy to start up and was a quick short orientation of the platform. Customer Service was on point!! Concerns about the layout that customers saw when they were leaving a review were quickly addressed and a solution was implemented quickly. Customers have found leaving a review to be straightforward. **What do you dislike about TrueReview?** No current dislikes or concerns with how the platform runs. **What problems is TrueReview solving and how is that benefiting you?** Assisting with increasing our Google and website reviews which helps increase our client base. **Official Response from TrueReview LLC:** > Hi Edith, thanks so much for sharing your positive experience with our customer support! Glad to hear TrueReview is helping to increase your Google reviews 🤩 ### 40. Smooth and Complete **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about TrueReview?** TrueReview has all the features we need and is very easy to use. Being able to gauge clients' reactions is the best feature. The team is always quick to reply when we have any questions. **What do you dislike about TrueReview?** I wish drip campaigns could feature more than one text message. **What problems is TrueReview solving and how is that benefiting you?** It helps us engage our clients for reviews. ### 41. It works! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about TrueReview?** It's easy to use and it's a much simpler and modern way to ask our customers for reviews. **What do you dislike about TrueReview?** I wish I could send out automated reviews using PestPac to make it simpler vs manually adding contacts. I've tried importing multiple contacts using a spreadsheet and it just doesn't work, so I have to manually add each email. **What problems is TrueReview solving and how is that benefiting you?** I love how it texts first and then sends follow-up emails. The automation is nice! **Official Response from TrueReview LLC:** > Hi Julie, I'm glad to hear that TrueReview makes it easy to ask your customers for reviews! CSV imports are super easy, please email help@truereview.co or chat with us in the app and we can help you out. This article shows how to import CSV list of customers. ### 42. Loving this product! **Rating:** 5.0/5.0 stars **Reviewed by:** Mindy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about TrueReview?** Customers are finally leaving reviews after sending them the TrueReview link! They always said before that they would but hardly ever did. Now with this we are getting SO many more reviews. Super easy to use, we use it now for every customer. Really is money well spent. So glad to have found this. **What do you dislike about TrueReview?** None, very easy to use, haven't found any dislikes yet **What problems is TrueReview solving and how is that benefiting you?** Getting more reviews **Official Response from TrueReview LLC:** > Mindy, we're so happy to hear that TrueReview has been generating so many reviews for your business! Thanks for sharing your positive feedback. ### 43. TrueReview, Why we switched from Birdeye **Rating:** 4.0/5.0 stars **Reviewed by:** Sean D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** Simple setup, adding contacts either via API or manual. Customer support is quick to respond and answer any questions or challanges. Setting up contact type and reactions is an awsome feature. **What do you dislike about TrueReview?** If you want to run drip campaigns you will need to upgrade to Small Business account **What problems is TrueReview solving and how is that benefiting you?** As a service buisiness, Reviews are Willy Wonka's Golden Ticket. TrueReview makes it easy to publish and manage our reviews. **Official Response from TrueReview LLC:** > Thanks for the review, Sean! We're glad to hear that setting up and adding contacts to TrueReview was easy. Thank you for sharing your positive experience with our customer support. Whenever you need assistance, we're a click or phone call away. ### 44. A Great Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** It is a clean way to order and create review aggregation for any business. In using TrueReview, I have found that it is super helpful. I have found myself frequently checking in with the dashboard, which is easy to navigate. Overall, a great platform that I would recommend. **What do you dislike about TrueReview?** One has to have a Zapier account and other such accounts for integrating TrueReview for maximum implementation. **What problems is TrueReview solving and how is that benefiting you?** TrueReview solved the issue of having little to no support for review aggregation, as we simply had no software for customers to review our business besides Google. It gave us a proactive way to present reviews to future clients. **Official Response from TrueReview LLC:** > Hi there, thanks so much for your review! We're glad to hear that TrueReview is easy to use and that you would recommend it to others. While our external integrations are done through Zapier to connect to thousands of other applications, our campaigns are fully automated within the application itself and we offer easy contact importing and scheduling options. If you have any questions or need assistance, please contact us through the in-app chat or email us at help@truereview.co ### 45. Easy To Use, Great Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Inter Valley E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** True Review is easy to use, and is competely customizable. It has worked well for what we utilize it for. **What do you dislike about TrueReview?** It is still waiting on specific itegrations - such as knowing when emails have been contacted more than once. **What problems is TrueReview solving and how is that benefiting you?** True Review is providing us with a professional and easy to utilize software that has improved our customer feedback and increased our Yelp and Google reviews. **Official Response from TrueReview LLC:** > Thank you so much for your positive review and feedback! Soon, we will be releasing many new features and improvements that you have requested. We will keep you posted! ### 46. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Steven K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about TrueReview?** I just start using truereview and immediately fall in love with this company and their services very easy to use. Also their customer service one of the best Mikael from Truereview is very helpful. **What do you dislike about TrueReview?** 250 reviews a month is kinda low need at least 500 but not a big deal **What problems is TrueReview solving and how is that benefiting you?** Help me get reviews from my customers **Official Response from TrueReview LLC:** > Hi Steven, we're happy to hear TrueReview has helped you get more reviews from your customers! ### 47. Great way to engage your Customers to get reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Eric G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about TrueReview?** How easy it is to send text links to promote our business and to get reviews from our customers. **What do you dislike about TrueReview?** Wish there was more data feedback from texts sent. **What problems is TrueReview solving and how is that benefiting you?** Gets reviews to your customers quickly and easily. Means that people actually respond if we send it to them when we are there with them and walk them throught the process. **Official Response from TrueReview LLC:** > Hi Eric, we're glad to hear sending review requests to your customers is easy with TrueReview! We'd love to share more insights about text message statuses and how they work. Please email us at help@truereview.co or send a message through our in-app chat. Thanks! ### 48. Truereview is a MUST HAVE for any business. An absolute gamechanger. **Rating:** 5.0/5.0 stars **Reviewed by:** NATHANIEL R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about TrueReview?** Truereview is braindead simple. You can't mess it up, and they do all the work for you. **What do you dislike about TrueReview?** Sometimes it is hard to work Truereview into the end of the sales process with customers, but that is moreso the industry I am in, not the service itself. **What problems is TrueReview solving and how is that benefiting you?** Truereview helps us increase the amount of reviews we have, bar none. **Official Response from TrueReview LLC:** > Thank you for sharing your positive experience with TrueReview! It's great to hear that the application is easy to use and you are receiving more reviews! ### 49. I like how easy to ease it is plus the customer service is always helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about TrueReview?** I love how easy it is to ask review to our customers, and there were always new updates. Customer support is also always available and helpful. The integration is also pretty easy to setup, so I always use to reach out our customers for review request. Implementation is also pretty easy and straight forward which is what I like. **What do you dislike about TrueReview?** I don't think there is one at the moment. **What problems is TrueReview solving and how is that benefiting you?** I like how truereview makes it super easy to reach out to our customer and convince them to post a review about our service. **Official Response from TrueReview LLC:** > Thank you so much for your positive feedback and review! We're glad you've found TrueReview easy and effective! ### 50. Integrates with our systems and dramatically improved reputation for my client **Rating:** 5.0/5.0 stars **Reviewed by:** Grant P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about TrueReview?** Integration with Zapier is key. Easy to set up. Set it up once, and it's been sending review requests automatically for years. **What do you dislike about TrueReview?** Customer support is good but not super fast. **What problems is TrueReview solving and how is that benefiting you?** We wanted to grow the reviews of a new business. It allowed us to send reviews every time a transaction occurred in our Square POS **Official Response from TrueReview LLC:** > Hi Grant, it's great to hear TrueReview has helped improve the online reputation for your client! Thanks for sharing your positive experience. - [View TrueReview pricing details and edition comparison](https://www.g2.com/products/truereview/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+16%3A14%3A44+-0500&secure%5Bsession_id%5D=8ef5bcaf-5772-40be-a08b-3fc57faed9fe&secure%5Btoken%5D=b162a67420ad105bc37d1b26445aa338b276980f9cbd5bb5d46245f17254c5a4&format=llm_user) ## TrueReview Features **Collection** - Authentification - Review Forms - Personalization - Engagement - Community Q&A **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Reporting** - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Incentives - Syndication - Insights - Content - Sampling **In-House Management** - Employee Performance - Team Workflow **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top TrueReview Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,980 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (643 reviews) - [NiceJob](https://www.g2.com/products/nicejob/reviews) - 4.8/5.0 (410 reviews)