When we initially started working to increase our businesses image, We turned to site jabber due to what appeared to be ease of use, but found ourselves floundering when we attempted to collect reviews. Immediately we assumed it was not us but site jabber that was the cause of our lackluster rating. Of course after getting into contact with site jabber we learned we were going about the process all wrong as none of our reviews were coming in verified as real customer experiences nor were we giving our clients a clear path to be able to share their experiences they've had with us via our instructions. After a quick meeting with the staff over at site jabber, we instantly saw a massive increase in our review flow as well as our star rating. They make things easy to use, intuitive and readily available for your business needs, and should you still need some assistance for anything more in depth, or just hope for some advice on getting your company the feedback it deserves, site jabber has proven to me time and time again, that it is 100% the review solution that can help you get there. Since that time Site jabber has been integrated as a daily tool for our customer service team, and due to its swift, straight forward implementation, we continue to see positive and constructive criticism flowing in as a result. I have personally recommended site jabber to a few industry friends because of my personal experiences with the platform, and can't see myself doing any differently anytime soon.

The star system that they and others use is easy to understand.

The conversion rate for reviews is really impressive, not just on the Sitejabber platform, but on others using the distribution tool as well! The platform makes it incredibly easy for us to manage our review invites and responses all in one place. It's a great one stop shop for a great price!