ResellerRatings has built up a good reputation. Many people say that ResellerRatings is the "go-to" when it comes to online stores and vendors that we may not have heard of before. They say, reading reviews from actual customers and seeing ratings for those online stores and vendors is a big help with it comes to people making buying decisions. Essentially, reviews and ratings can be very beneficial to businesses and ResellerRatings is providing a way for vendors and service providers to have those ratings and customer reviews. They are a good solution to the business problem of needing product and service reviews. Review collected by and hosted on G2.com.

Not the fault of ResellerRatings, but if a person has had a bad experience with a company, product, or service then that person might take the time to write a bad review and give a company a bad rating. It means, a vendor or business could be doing really well and have a great product, but if customers have been prompted to write good reviews, that business or vendor may be penalized because of one bad review. I hope people are mindful and consider more than one review for products and services when making buying decisions. Review collected by and hosted on G2.com.

The way it develops a strong rapport between businesses and their customers because of the promoted trust and transparency. First, the review system is highly valued on the platform for the real insight it provides into customer experiences that help businesses in improving their services and giving customers confidence to make informed decisions. Review collected by and hosted on G2.com.

What I do not like about this product is, some features could be more user friendly in order to make it easier for users and clients. Review collected by and hosted on G2.com.

What I like the most about them is the easy way of searching and finding what you truly need! Review collected by and hosted on G2.com.

Honestly, for me is the fact that I didn't know about their existence, though it's my bad Review collected by and hosted on G2.com.

It's a reliable tool for verified reviews. It's easy to use with good filters. Review collected by and hosted on G2.com.

There's no guarantee of enough reviews. Moreover, some reviews can be biased. Review collected by and hosted on G2.com.

Reseller rating is very useful for consumers because they get to know the actual ratings and not like the fake comments that people post for money. Review collected by and hosted on G2.com.

The software is a bit slow. In this moving world everything is happening in like milliseconds but the reseller rating is taking like 1-2 seconds which I feel is a bit slow. Review collected by and hosted on G2.com.

nothing at all. they are a horable company to work with Review collected by and hosted on G2.com.

they tried to jack our price up 4x so we left. Review collected by and hosted on G2.com.

Email addresses to real individuals that will try to help you with issues on the site or in general. Their continued support is a great testament to their overall customer service. Review collected by and hosted on G2.com.

There is nothing we dislike about ResellerRatings. Review collected by and hosted on G2.com.

The Sales process (like many) was informative and hopeful. They were willing to negotiate as we were past clients. Somewhat easy to use. I like having two pages on one profile so I just have one login. The idea of Amplify seems awesome although we have not yet utilized it. Review collected by and hosted on G2.com.

While it is easy to personalize the profile and flag reviews, it is not the most intuitive to learn how to use. There has been no followup from account manager (unsure if I have one?) or proactive outreach. At minimum, I'd expect some sort of monthly newsletter from the company with any new releases they are making or anything to highlight....

Wish we could integrate App store Reviews and Google App reviews. Review collected by and hosted on G2.com.

Utilizing the customer feedback we gather from ResellerRatings has significantly benefited our business as it can help improve our service and overall customer satisfaction. ResellerRatings makes our team happy with the easy-to-use dashboard and features. If we've ever had an issue, their customer support team was knowledgeable and happy to assist. Review collected by and hosted on G2.com.

I have no dislikes at this time. Everything works as it should. Review collected by and hosted on G2.com.

The best part about ResellerRatings is the support that we get and the fact that they understand that our business differs a lot from other e-commerce sites and adjust the support accordingly. Our rep is great and always responds fast to any inquires we might have. We also like the integration with Google Ads. The ResellerRatings review count and stars that appear within our ads help with our click-through rate. Review collected by and hosted on G2.com.

The only downside that we've encountered is that we cannot flag a review that has been updated if it was originally written over a year ago. Ther's only been a few instances where this has been an issue, and we've been told that it's being worked on. Review collected by and hosted on G2.com.