The onboarding experience has been very strong so far. Rentvine has helped me organize key launch workflows in one place, especially application setup, tenant screening, income verification, identity verification, and property setup. The interface is fairly intuitive, and the support team has been responsive and helpful while I work through the setup as a new property management business. Based on my experience so far, the value feels good for what Rentvine provides. I am still in the onboarding and launch phase, so I have not fully measured ROI yet, but the platform is helping me organize applications, screening, integrations, property setup, and operating workflows in one place. For a new property management business, that structure and support are valuable. Review collected by and hosted on G2.com.

Since I am still in the launch and onboarding phase, I have not used Rentvine long enough with live properties to give a full critique. The main downside so far is that there is a learning curve because the platform has many settings, templates, integrations, and workflows to configure correctly. For a new property management business, it can feel like a lot at first, and some areas require careful review to make sure everything is set up properly. That said, the support team has been helpful, and the depth of the platform is also part of what makes it valuable. Review collected by and hosted on G2.com.

I love Rentvine for its custom fields and the level of detail I can add to tenants, owners, and properties. It allows us to capture crucial information for our business, like inspection dates, which was previously scattered across Google Sheets. This centralization is really helpful for reporting and visibility. I also appreciate the initial setup and onboarding process, as the team who presented the demo and guided us were extremely great. We switched from AppFolio to Rentvine primarily due to customer service and operation costs, and the experience has been positive so far. Review collected by and hosted on G2.com.

Accounting has been the rougher edge of the experience. We had an owner payment on one of our properties get misprocessed—the system distributed the prepaid rent to the owner instead of applying it toward a lease fee bill, which left the account with a negative balance of a few thousand dollars. The issue was compounded by a lease start date conflict that had different dates on file. I really don't understand how it happened, but having an 'undo' option or a mechanism to catch such errors would be helpful. Maybe a period of time, like an hour or two, where we can still address it before the change is final. Review collected by and hosted on G2.com.

I like Rentvine because it’s simple and not difficult to use, and it helps keep my tenants and owners informed and organized. The reporting gives me a clear understanding of where my business is at, and the chat makes communication easy while keeping a record of the dialogue. The monthly workflow for paying bills and owners and creating statements is easy and saves me a lot of time. I also value the maintenance tool and the new AI functions that are coming out to help pinpoint what’s needed. The crew seems like it’ll be a great addition for automatically responding to inquiries that don’t need my attention. I like being able to set things up to trigger based on activity, such as preventing a vendor payment when their insurance has lapsed and keeping me up to date when renters insurance lapses. I do more in Rentvine because of its simplicity, and it’s super easy. It gives me the features and more streamlined process I needed, and my owners and tenants talk about how great the new system is. Setup was very easy: they walked me through it over a couple of appointments, and they provide excellent support. Review collected by and hosted on G2.com.

I think sometimes Rentvine is a little laggy, maybe overloaded, but it seems to have improved recently. Review collected by and hosted on G2.com.

I like the different profiles and notes section. I like that the owner, renter and home all have different profiles to tailor all the notes that fit them best. I LOVE how easy it is to edit the lease templates to fit our company. Even down to the font size. Review collected by and hosted on G2.com.

I don't love when the system is lagging. That’s really the only thing I feel happens often. It makes my work day slow down but the system is taking forever to load a page. Review collected by and hosted on G2.com.

I like Rentvine's adaptability and its chat AI feature, which helps me learn more about the system. I also appreciate the ease of uploading and marketing information for listing properties, as well as the maintenance feature of importing vendors. The system is extensive, and the support has been excellent and very responsive. Review collected by and hosted on G2.com.

I'm not happy with the Rent Sign feature. It's not user-friendly, and creating templates or documents is too time-consuming and complicated. Other systems do this much better with quicker methods. Plus, when I send out documents, clients often struggle to see or fill them out, and sometimes I have to resort to a manual process to get documents signed. Also, when uploading property information for listings, the tedious process of checking boxes one by one could really use a dropdown menu for quicker and easier selection. Review collected by and hosted on G2.com.

Customer Service is pretty good - most of the time I get a video showing the steps I need to take and I can save that for future use. I like that alot Review collected by and hosted on G2.com.

I am struggling with some lag time with the software and there are a few features that would be very cool if they were integrated. For example being able to change the font size in the signature and initial boxes in the rentsign templates. Review collected by and hosted on G2.com.

Overall, I think Rentvine is easy to use and navigate. It’s convenient for viewing ledgers, processing payments, and accessing the owners' portal as well. Review collected by and hosted on G2.com.

The downside is that, at first, it was difficult to reconcile the ledgers between the owners’ statements and their portfolios. The payment process was also somewhat challenging in the beginning because, for NACHA payments, I have to upload the .ach file to Enterprise Bank. I’ve gotten used to the process now, but compared to other programs I’ve used, it would be more convenient if payments could be processed directly without having to upload a file to the bank. Review collected by and hosted on G2.com.

We were able to transition from our previous software to Rentvine very quickly and smoothly. I especially like that everything is integrated in one place, which makes our daily work much easier and more efficient. Their customer support is also extremely fast, responsive, and helpful whenever we need assistance. Review collected by and hosted on G2.com.

I have nothing at the moment worth mentioning. Review collected by and hosted on G2.com.

I like that RentVine continues to update and improve its product. We like to run as much of the company as possible through one software platform. Review collected by and hosted on G2.com.

Inspection features. It would be great to have the option for residents to complete move-in walkthrough reports and renewal inspections directly from their electronic device, including uploading photos to document the condition of the property Review collected by and hosted on G2.com.

Customer support is amazing—they’re always there when I need help or when something isn’t working. They also keep improving the system and adding new items that help us, as property managers, serve our owners and residents in the best possible way. Overall, it’s really easy to use. Review collected by and hosted on G2.com.

There’s nothing specific I dislike; I’d just like to see more features, or an app. Review collected by and hosted on G2.com.