RentRedi Reviews & Product Details

RentRedi offers an award-winning, comprehensive property management platform that simplifies the renting process for landlords and renters by automating and streamlining processes. For landlords, RentRedi provides all-in-one web and mobile apps to collect rent with industry-leading 2-day funding, list and market vacancies, find and screen tenants, sign leases, and manage maintenance and accounting. For tenants, RentRedi’s easy-to-use mobile app allows them to pay rent, set up auto-pay, build credit by reporting rent payments to major credit agencies, prequalify and sign leases, and submit maintenance requests. Founded in 2016, RentRedi is VC-backed and a proven leader in the PropTech market. The company ranks No. 180 on the 2024 Inc. 5000 list and No. 12 on the Inc. 5000 Regionals list and was named an Inc. Power Partner in 2023 and 2024, and to Fast Company’s Next Big Things in Tech list in 2024. To date, RentRedi has more than $28 billion in assets under management with nearly 200,000 landlords and tenants using the platform. The company partners with technology leaders such as Zillow, TransUnion, Experian, Equifax, Realtor.com, Plaid, and Stripe to create the best customer experience possible. For more information visit RentRedi.com.

Product Website

Seller

RentRedi

Languages Supported

English

Product Description

RentRedi is landlord-tenant software that empowers landlords to easily manage their properties themselves and make stress-free renting affordable and accessible to everyone. For landlords, RentRedi provides an all-in-one dashboard that enables them to collect mobile rent payments, list properties, prequalify and screen tenants, see payment history, export any property-related reports, send in-app notifications to tenants, and manage maintenance with video. It has partnered with platforms including Realtor.Com, Doorsteps, Zillow, Trulia, HotPads, TransUnion, and TSYS to create the best experience possible. For tenants, RentRedi’s mobile app allows them to prequalify, apply, pay rent, schedule rent reminders, set up auto-payments, and submit maintenance requests with a video of the issue, all from the palm of their hand.

Overview by

Ryan Barone (CEO, CTO, & Co-Founder @ RentRedi - App & Software to make renting easy for landlords (& their tenants) 📲)

Discussions

RentRedi Community

Pricing

Pricing provided by RentRedi.

Annual

$144.00

Per Year

View More Pricing Information

RentRedi Media

Everything you need to manage your business at a glance, on any device—mobile, tablet, or desktop. Take your business on-the-go wherever you go. Tenants have a complimentary mobile app that enables them to complete the screening and application process, set up rent reminders, pay rent, and se...

Better online rent collection with debit, credit, ACH or ACH-only rent payments. Immediately see when a tenant has paid rent with real-time payment tracking. Set up auto-late fees with your preferred grace period, charge late fees by % or $, and set a cap.

10-question tenant prequalification survey to easily determine if a tenant meets your minimum standards. Tenant-paid screening from TransUnion with full credit, criminal, eviction reports and background checks. Auto-tenant screening to immediately receive tenant-paid screening and applicati...

RentRedi Demo - Maintenance Requests with Video

Tenants can send a maintenance request from their mobile app with a 5-second video of the issue. Connect your maintenance team for free. When requests are updated, you and your tenants are auto-notified of its status and receive a confirmation when the job is complete.

RentRedi Demo - Property & Lease Tracking

Lease expiration tracking: See when a lease is expiring within 90 days and take action to list it right from within RentRedi. Sign electronic leases: Embed a DocuSign or other lease link directly in acceptance email so tenants can sign electronically. Organized record-keeping: Once they s...

RentRedi Demo - Wide Network for Listings

List to Realtor.com, Doorsteps, Zillow, Trulia, and HotPads right from your RentRedi dashboard. You can also list on RentRedi for a free listings landing page. Copy and paste the link on any social media platform to share! When you're done, unlist it and RentRedi will keep all the unit and pro...

Official Downloads

(5)

edit

Using Venmo For Rent? Why A Property Management App Is Better

What To Include In Rental Listings To Attract Renters

10 Apartment Amenities That Renters Will Look For Post-Pandemic

RentRedi Reviews (100)

View 1 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/27/2025

"Best Property Management App for Small Business"

5/5

What do you like best about RentRedi?

I have been using it for over 5 years now, and it has gotten better every year with added features and improved usability. It was easy to adopt, and the customer support has been very responsive whenever I have reached out to them. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Any dislikes or features I wanted were addressed with an update at some point. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Hi there — thank you so much for taking the time to share this. It truly means a lot.

Hearing that RentRedi has supported you for over five years — and continued to grow with you — is exactly what we aim for. Building something that’s easy to adopt, improves every year, and actually earns a place in your day-to-day work is what drives our team.

We’re especially glad the built-in screening and centralized leasing workflow have helped you stay organized and make confident decisions. That shift — from juggling tools to working from one clear system — is where landlords start saving time and gaining peace of mind.

Thanks again for trusting RentRedi as part of your business. We’re excited to keep building alongside you.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/14/2025

"Serious Security Flaw – $3,200 Stolen from My Account"

0/5

What do you like best about RentRedi?

I’ve used RentRedi for several years and, up until recently, had no complaints. The platform has been a convenient and reliable tool for managing my properties — I had no reason to question its security or functionality.

Unfortunately, after experiencing a serious incident where $3,200 in rent was stolen due to unauthorized access to my account, it's hard for me to think of anything positive to share at this time. The lack of alerts or safeguards around changes to banking information is alarming, especially for a platform handling financial transactions. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I’ve been using RentRedi to manage my rental properties, but unfortunately, I recently experienced a serious issue where $3,200 was stolen due to unauthorized access to my account. Someone gained access, changed the banking information, and redirected a tenant’s rent payment. Despite promptly reporting the incident, I was told there was no breach of RentRedi’s or Stripe’s systems and that the activity happened through valid login credentials.

As a landlord who relies on this platform to manage sensitive financial transactions, I find this deeply concerning. Security measures should not just stop at deflecting responsibility—there should be proactive safeguards to alert users to suspicious changes, especially when bank account information is updated.

I’ve worked hard to establish trust with my tenants, and this breach has not only caused financial harm but has also compromised that trust. I hope RentRedi takes stronger action moving forward to protect its users. At the very least, landlords deserve better protection and transparency. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Please know that we greatly appreciate your partnership with us. Our escalations team has worked with you regarding this case and I think it’s important to address the security of your account.

RentRedi has multiple security measures in place. On top of being compliant with the strictest industry standards, RentRedi encrypts all sensitive data

We offer Multi Factor Authentication, and its implementation predates this fraud incident. It is enabled by the customer. When sensitive payment account information is changed, we require the customer to verify this change.

Additionally, RentRedi has not experienced any data breaches. The unauthorized change made to your account was initiated by someone who had access to your email as a 6-digit verification code was used to confirm the change. Though we do all we can to protect your account, we cannot protect your email address and other external accounts. The bad actor was able to delete the safeguards that were sent to the email address on file because the breach was external.

Please know that your account's security remains our top priority, and we are committed to helping you prevent further incidents. Please reach out to our support team if we can help implement further security measures.

support@rentredi.com

(646) 741-9393

Nickalaus A. G.

Vice President of Operations

Small-Business (50 or fewer emp.)

1/25/2021

"Poor Customer Service, and lack of responsiveness."

0/5

What do you like best about RentRedi?

I think that it is a good start but lacks the best of the market Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Support was horrible. They are not well trained, they do NOT call you back. I personally left 3 messages and never got the first phone call back. It has been over a month. They only want to refer you to self help articles, which for a paid for service, you would rather not spend all day reading a bunch of self help articles that are lack luster.

I also did not like that they FORCED you to sign up for their merchant account services. They get paid for this so that is why they FORCE you to do it. It is a bad business model when you are paying for services already.

Not a customer centric company Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Hi Nickalaus!

First off, we want to extend our sincerest apologies that RentRedi hasn’t lived up to your expectations. We take comments very seriously and use them to help us improve and provide a better experience for our customers.

RentRedi takes a lot of pride in our customer's success, so I've notified our support team and they will be following up with you to hopefully get more feedback and address any concerns you have. We’d love the opportunity to help resolve the issue and make your experience with RentRedi better.

Thank you again for bringing this to our attention, we always appreciate hearing feedback from our customers.

Verified User in Accounting

Small-Business (50 or fewer emp.)

3/18/2025

"I have been paying this platform for over a year just to deal with their incompetence"

0.5/5

What do you like best about RentRedi?

They are quick to receive their monthly subscription and charge fees, that process is easy and quick. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I wanted to share my experience with the RentRedi platform, as I've encountered several issues that have impacted my satisfaction. Firstly, the platform lacks many essential features that would enhance usability.However, the most concerning aspect has been the unprofessionalism in their customer service. I have been trying to resolve an issue regarding a deposit from one of my rentals for the past three weeks. Despite providing them with a statement to show that I have not received the rent, they continue to hold the deposit due to their slow account verification process.In light of these challenges, I have found a more suitable platform that not only offers a greater range of features but also eliminates ACH fees. This new platform includes a built-in AI that generates compliant leases for each state and audits existing leases, which will significantly streamline my operations. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Hi there,

Please know that we appreciate your feedback as it helps us grow as a platform. You mentioned essential features missing from the service and delayed account verification, but this doesn't align with our service.

We have a host of essential features such as automatic late fee rules, autopay, month-to-month charges, credit boost, credit card and ACH processing, maintenance requests, tenant screenings, listings, and member perks to name a few. Additionally, bank account verification can be completed same day.

We would like to hear from you so we can ensure you're able to access all that RentRedi has to offer. Please reach out to our support team!

support@rentredi.com

(646) 741-9393

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

12/18/2024

"TERRIBLE CUSTOMER SERVICE"

0/5

What do you like best about RentRedi?

They refused me access because I already had a stripe account registered prior to using their platform. So there's nothing I like about the app. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Terrible customer service and incompetent people working ontheir team. Their platform signs you up for a STRIPE account and they claim to have an “underwriting” department. However, if you have an existing STRIPE account they’ll cut you off and refuse to communicate instead of simply offering customer service and connecting your existing stripe account. This is incompetence at its finest. How do you run a tech startup and cannot figure out how to connect a STRIPE account to your users accounts and why would doing such be a “high risk?” They make absolutely no sense and have ZERO problem solving skills. It’s like a bunch of toddlers are running this app. If someone would just get on the phone to communicate like a regular functioning adult, things could be resolved. SAVE YOURSELF TIME AND SIGN UP FOR INNAGO INSTEAD OF RENT REDI. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Hi there Angela,

We do apologize for the frustration this situation caused, but your account was not blocked due to your existing Stripe account. RentRedi partners with Stripe for client verification and your account raised red flags in the Stripe verification system that could not be ignored.

As a security message, we can not disclose the exact reasoning behind the security risk. We refunded you the cost of your subscription and informed you of the decision by email and phone call.

Though we had to part ways, we wish you the best on your future endeavors.

Josh J.

Property Manager

Small-Business (50 or fewer emp.)

8/20/2024

"As easy to use as you are hoping"

5/5

What do you like best about RentRedi?

Everything is really easy to set up and use. Filling vacancies really intimidated me, but marketing properties and screening tenants with RentRedi is actually easy and effective. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

As a software engineer by trade, there are aspects of the UI / feature flexibility that I notice still need to mature. That being said, I've been using the product long enough to see continuous improvements, and I don't struggle to manage my properties, and support is very helpful. Review collected by and hosted on G2.com.

What problems is RentRedi solving and how is that benefiting you?

Listing my properties on RentRedi gets them on a lot of sites that drive plenty of high quality leads. The tenant screening feature and very thorough credit/ rental/ criminal checks helps me zero in on tenants that don't give me problems. Tenant onboarding tasks like signing leases and collecting fees/ deposits/ rent is a breeze. Tenants love the automated reminders and maintenance request portal. I feel like I am offering my tenants a high end experience, and I don't need a support staff to do it. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Thank you so much for sharing your experience with RentRedi! We're thrilled to hear that our platform has made filling vacancies easier and more effective for you. It's great to know that our marketing and tenant screening features are helping you manage your properties with confidence.

We appreciate your feedback regarding the UI and feature flexibility. As a software engineer, your insights are incredibly valuable, and we're glad you've noticed our continuous improvements. We’re committed to evolving our platform to better meet your needs.

We're also happy to hear that our listing and tenant screening features, along with the tenant onboarding tools, are making a real difference in your property management process. Your tenants enjoying the automated reminders and maintenance request portal is fantastic news—we aim to make both landlords and tenants feel supported.

Thank you for trusting RentRedi with your property management needs, and please don’t hesitate to reach out if there’s anything more we can do to assist you!

Alanna L.

Landlord

Small-Business (50 or fewer emp.)

2/11/2025

"Using RentRedi has made managing rentals easy"

5/5

What do you like best about RentRedi?

It is user friendly and easy to use for me and for my tenants. And if you do have an issue or a question, they are readily available to assist. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I have not encountered anything that I dislike at this point. I've had a great experience so far. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Thank you for your fantastic review! We're so glad to hear that RentRedi has been easy to use for both you and your tenants. Saving you time and making rent collection seamless is exactly what we aim for! If you ever need anything, our team is always here to help. Happy renting!

Ingrid P.

Landlord. Executive Administrator

Small-Business (50 or fewer emp.)

5/14/2025

"Very convenient and helpful"

4.5/5

What do you like best about RentRedi?

It’s ease of use. I also like the tenant option as well. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

How long it takes for rent to be deposited. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Thanks so much for your review! We're glad to hear you’re finding RentRedi easy to use and helpful for managing your properties—especially with the tenant experience as well.

We also appreciate your feedback on deposit timing. Good news—we now offer 2-day funding for rent payments, so you can receive your deposits even faster. We’re always working to improve the platform and make things as smooth and efficient as possible for landlords like you.

Thanks again for being a part of the RentRedi community!

Roland S.

Owner

Small-Business (50 or fewer emp.)

7/3/2024

"A Good Property Management Program that needs some Work"

3.5/5

What do you like best about RentRedi?

Its easy to use.

Customer service is awesome. They are quick to answer and to make sure they fully answered or shown the user how to do it.

It's great to have the maintenance view that allows the renter to view also and to request service. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

The Accounting portion requires a login and opens up in another view. Would be nice to stay in the same RentRedi program to access the accounting.

The document upload should automatically state that there is a maximum document size.

The Dashboard shoud allow the user to resize the different widget views (like Rent) and also minimize the widget views you don't use a lot like Prequalifications and Applications.

The View All Renters should allow the user to choose whether the option Show Balance Due continually display or not per the user instead of having to choose each time the window is opened.

The Maintenance tab should allow dated updates to current maintenance requests so tenants can see progress is being made on their request.

On the Maintenance Request window, the Status column shows Labor Cost and Material Cost. I can't tell if the Tenant can view this part or not so I am not using this since I don't want the tenant to see what I am spending. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

edit

Hi there Roland,

Thank you for the feedback! These changes do take time to implement, but I think they can be strong improvements to the platform. I'll be passing these feature requests onto our development team.

Thank you for growing with us! If you have any other feedback, please reach out to our support team.

support@rentredi.com

(646) 741-9393