
I LOVE the quick response times by staff, and the fact that they take ownership of whatever it is that we report or need help with. My best example is reporting an issue, and within 2 hours, having a solution implemented and live.
The other thing I love is, I went to a Texas Proeprty Manager Event in San Antonio, and their team was present. When I walked in the room, they not only recognized me, but came over to ask me followup questions about some of my requests. Review collected by and hosted on G2.com.
Not a lot to say in this column about dislikes. Its easy to use as long as you have a basic understanding of accounting, like the very most basic, you should be fine. For a tool that we use everyday, all day long, nothing stands out as a pain point for us. But, we are a small team, and not spread out.
The one piece of advice for implementing RentVine into your stack would be, have a 3rd party make sure your books are absolutely zeroed out and locked in. The only issues we had with integration were issues that we introduced. Once we had that part locked in, everything else was simple, and they never gave up on us. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience on G2. We’re glad to hear our team has been able to support you effectively, and we appreciate the trust you place in Rentvine!
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