Rentvine Reviews & Product Details

What I like best about Rentvine is how responsive and reliable their team is. Whenever we encounter an issue or have questions, they address them quickly and provide helpful support. The platform also makes it easier to manage property management tasks efficiently, which helps our workflow run more smoothly. Review collected by and hosted on G2.com.

Overall, my experience with Rentvine has been positive. If there’s anything that could be improved, it would be adding more customization options and making some features a bit more intuitive for new users. However, their support team is very responsive and quick to assist whenever questions come up, which helps a lot. Review collected by and hosted on G2.com.

I use the software on a daily bases. The software is fairly intuitive and easy to understand. Rentvine also has a very robust knowledge database, and the support team is always quick to answer questions. They don’t hesitate to get online and walk you through any processes you’re having trouble with. For perspective, I’ve used Propertyware and AppFolio for most of my property management career. Review collected by and hosted on G2.com.

Some of the workflows can feel a bit complicated and require multiple steps, especially when you’re trying to fix mistakes you made yourself (user error). That said, as I mentioned before, the support team is always there to help. Review collected by and hosted on G2.com.

What I liked best about Rentvine was how it simplified managing everything in one place. The platform is intuitive and efficient, and the automation features saved me a lot of time on daily task Review collected by and hosted on G2.com.

What I disliked about Rentvine was that there was a learning curve at the beginning, and some features took time to fully understand. A few processes felt less intuitive than expected, which occasionally slowed down my workflow while I was getting used to the system. Review collected by and hosted on G2.com.

I LOVE the quick response times by staff, and the fact that they take ownership of whatever it is that we report or need help with. My best example is reporting an issue, and within 2 hours, having a solution implemented and live.

The other thing I love is, I went to a Texas Proeprty Manager Event in San Antonio, and their team was present. When I walked in the room, they not only recognized me, but came over to ask me followup questions about some of my requests. Review collected by and hosted on G2.com.

Not a lot to say in this column about dislikes. Its easy to use as long as you have a basic understanding of accounting, like the very most basic, you should be fine. For a tool that we use everyday, all day long, nothing stands out as a pain point for us. But, we are a small team, and not spread out.

The one piece of advice for implementing RentVine into your stack would be, have a 3rd party make sure your books are absolutely zeroed out and locked in. The only issues we had with integration were issues that we introduced. Once we had that part locked in, everything else was simple, and they never gave up on us. Review collected by and hosted on G2.com.

It’s easy to use with regard to portfolios through leases. Review collected by and hosted on G2.com.

I don't like that you cannot just call the service department and talk to a person to resolve an issue you have. You have to send in a ticket, wait for a response, see if it works, if not respond to email etc. It seems to me it would be better and more efficient to just talk to a person until the issue is resolved. Review collected by and hosted on G2.com.

Rentvine is easy to navigate, particularly for those new to the platform. It provides an abundance of resources for users transitioning from different software, which helps make the process seamless. The interface is uncluttered, and the ability to rearrange widgets on the home screen allows you to tailor the dashboard to your preferences, whether you require a comprehensive view or a simple summary.

We use Rentvine for daily property management, and the platform facilitates easy communication with residents and owners. Whenever I encounter something I am unable to locate or solve, I can easily submit a ticket through Rentvine's support page and receive a prompt response from their team. Review collected by and hosted on G2.com.

Vendor ledgers are not accessible individually for each vendor; instead, you have to generate a report to view a vendor's ledger. Another problem is that some reports lack certain categories, and there is no way to merge these missing categories into a single comprehensive report. Review collected by and hosted on G2.com.

I use Rentvine as my Property Management Software and it allows me to take online payments, organize documents, and track income and outgo. I love that it has a ton of features and offers the best customer service around. It's the ultimate accounting software for a property management company, tracking ledgers, income, and outgo, and providing detailed reporting. The initial setup was very easy as they handled everything. Rentvine's superior customer service and features stood out for me, which is why my team switched from Buildium. Review collected by and hosted on G2.com.

There are four main things: It does not have an app, there is no 'Past Due Rent' widget, a centralized messaging hub would be great, and I'm not a fan of the ledger—it is a bit clunky and difficult to read. Review collected by and hosted on G2.com.

I really like that Rentvine is always trying to make improvements and streamline processes, which makes my job easier as a director. The improvements they make decrease the time I have to spend on applications and communicating with tenants. Whenever I have an issue, I can send it to Rentvine, and they offer great advice and insight to help me learn and improve. Review collected by and hosted on G2.com.

Sometimes I have a problem with submitting a ticket. Oftentimes, it'll time out or it doesn't allow me to submit when I click the button. I have to close out and try to do it over again. Sometimes I have to switch from my Chrome browser to a different browser like Microsoft, then oftentimes, it goes through. So I think that's a little bit strange, but I usually get it done after a few tries. Review collected by and hosted on G2.com.

I use Rentvine for accounting, owner reports, and leases, and it makes processing payments, accounting for owner balances, collection of management fees, and monitoring tenant transactions very convenient. I like that their support agents are very quick to respond and easy to talk with. Rentvine also offers accurate reporting and advanced functions without being expensive. I appreciate that every transaction is tied to the respective property or portfolio, and management fees are automatically calculated, with portfolio balances accurately reflected in the ledgers. Review collected by and hosted on G2.com.

I wish it doesn't separate the transactions into portfolio level and property level. I hope everything can just be entered at the property level, and no separate reports also for portfolio and property level transactions. The interface when depositing receipts and entering invoices through the 'Invoices' function. You cannot see the list of receipts to be deposited and invoices to be entered at the bottom of the page, unless you make your window full screen, and in which case the view is very limited. Review collected by and hosted on G2.com.

I like how innovative it is. Clearly it was built with the modern property manager in mind. The system is intuitive, streamlined and designed around workflows and not only accounting. I also value the integration capabilities Review collected by and hosted on G2.com.

The mobile experience could use some improvements., Would love a dashboard with late payments and those with notifications for easier tracking.

Would love to be able to chat with support during normal business hours and be able to do zoom if needed to solve an issue or understand the problem. Review collected by and hosted on G2.com.