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RentRedi Pricing Reviews

(2)
SK
Managing Partner
Small-Business (50 or fewer emp.)
"RentRedi Makes Rent Collection Effortless"
What do you like best about RentRedi?

I no longer have to chase tenants for rent or text them reminders if they are late, all of that is done automatically through RentRedi Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Like any platform, it takes a bit of time to learn how to do specialized things like negotiating a charge or changing the ending date of a lease. However, the help system is excellent, and there is always chat support if I can't find something in the help documents library. Also, there is a lag time until payments actually hit my bank accounts, so I need to plan for that when paying expenses. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Susan,

Thank you so much for the detailed feedback and the 5-star rating! We are so glad to hear that RentRedi is making rent collection effortless for you and saving you the hassle of chasing down late fees and reminders.

We also appreciate you mentioning the learning curve for specialized tasks and the note regarding payment lag time. Our current deposit time is 2-business days, let us know if we can help get you up and running. Please know that you can always talk directly with our 24/7 live chat support to share suggestions for improvements. Our support team documents all feedback specifically for our product roadmap and future updates to ensure we're building what our landlords need most.

Thank you for being a part of the RentRedi community!

Verified User in Accounting
UA
Small-Business (50 or fewer emp.)
"I have been paying this platform for over a year just to deal with their incompetence"
What do you like best about RentRedi?

They are quick to receive their monthly subscription and charge fees, that process is easy and quick. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I wanted to share my experience with the RentRedi platform, as I've encountered several issues that have impacted my satisfaction. Firstly, the platform lacks many essential features that would enhance usability.However, the most concerning aspect has been the unprofessionalism in their customer service. I have been trying to resolve an issue regarding a deposit from one of my rentals for the past three weeks. Despite providing them with a statement to show that I have not received the rent, they continue to hold the deposit due to their slow account verification process.In light of these challenges, I have found a more suitable platform that not only offers a greater range of features but also eliminates ACH fees. This new platform includes a built-in AI that generates compliant leases for each state and audits existing leases, which will significantly streamline my operations. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi there,

Please know that we appreciate your feedback as it helps us grow as a platform. You mentioned essential features missing from the service and delayed account verification, but this doesn't align with our service.

We have a host of essential features such as automatic late fee rules, autopay, month-to-month charges, credit boost, credit card and ACH processing, maintenance requests, tenant screenings, listings, and member perks to name a few. Additionally, bank account verification can be completed same day.

We would like to hear from you so we can ensure you're able to access all that RentRedi has to offer. Please reach out to our support team!

support@rentredi.com

(646) 741-9393

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