Best Enterprise Professional Services Automation Software

How Many Professional Services Automation Software Products Does G2 Track?

Total Products under this Category: 332

Category Stats (Nov 2026)

  • Average Rating: 4.36/5 (↑0.04 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Whizible (+11.11%) - Among all products in this category, Whizible recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Professional Services Automation Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 49,200+ Authentic Reviews
  • 332+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Professional Services Automation Software

G2 Grid® for Professional Services Automation Software plotting products by satisfaction and market presence

Highlighted products: Deltek Vantagepoint, SAP Cloud ERP (SAP S/4HANA Cloud), Rocketlane, Kantata Professional Services Automation (formerly Mavenlink+ Kimble), Certinia PS Cloud, Wrike, Scoro, and BigTime.

Underlying data: [Grid® JSON](https://www.g2.com/categories/professional-services-automation/grids.json?focus%5B%5D=deltek-vantagepoint&focus%5B%5D=sap-cloud-erp-sap-s-4hana-cloud&focus%5B%5D=rocketlane-corp&focus%5B%5D=kantata-professional-services-automation-formerly-mavenlink-kimble&focus%5B%5D=certinia-ps-cloud&focus%5B%5D=wrike&focus%5B%5D=scoro&focus%5B%5D=bigtime&segment=enterprise)

Deltek Vantagepoint

Deltek Vantagepoint is an AI-powered, project-based ERP that helps architecture, engineering, and consulting firms manage projects and financials in one application — so teams gain clarity, speed, and profitability across the entire project lifecycle. It connects pipeline, people, projects, and financials from pursuit through to project closeout, eliminating handoffs and data silos. With embedded AI, predictive insights, and intuitive workflows, Vantagepoint enables firms to win the right work, plan smarter, deliver profitable projects, and close the month faster. Best for: Professional services firms in architecture, engineering, and consulting that need a single ERP built for the way project-based businesses actually work — not a generic system with project features bolted on. Use cases:  Build a healthier pipeline by connecting client, pursuit, and resource intelligence in one CRM  Assign the right people to the right projects by balancing workloads and forecasting demand  Keep projects on track with predictive metrics, project-specific KPIs, and automated notifications  Speed up billing cycles and improve cash flow with automated invoice approvals and interactive billing  Simplify time entry and expense capture using AI-powered Timesheet Assist and intelligent character recognition Key Features:  Ask Dela — the AI orchestrator that answers questions, surfaces insights, and completes tasks  Smart Summaries for firms and projects — concise, AI-generated executive briefings  Interactive dashboards and KPIs with Deltek Clarity A&E industry benchmarks  Resource management with skills-based search, capacity planning, and Gantt-based project scheduling  Automated AP invoice processing, draft invoice markups, and Vantagepoint Payments for AR and AP automation Why project-based firms choose Vantagepoint:  One application replaces disconnected systems across the full project lifecycle. Vantagepoint connects pipeline, resource planning, project delivery, and financials — eliminating the data gaps and duplicate work caused by stitching separate tools together.  AI is embedded where teams already work — not added as a separate tool. Ask Dela, Smart Summaries, Dela Insights, Timesheet Assist, and intelligent character recognition operate inside daily workflows to reduce manual effort and surface insights at the point of decision.  Purpose-built for architecture, engineering, and consulting firms. Workflows, financial structures, and reporting are designed around project- based operations — including multi-company, multi-currency project financials — so firms do not need to force-fit a generic ERP. Used by: Architecture, engineering, and consulting firms — from growing practices to large multi-office enterprises — rely on Vantagepoint to run their project-based operations. 98% of the Top 500 Architecture and Engineering firms rely on Deltek, and more than 2,000 companies run their business on Vantagepoint.

Average Rating: 4.1/5.0

Total Reviews: 733

How Do G2 Users Rate Deltek Vantagepoint?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Portfolio Performance: 7.1/10 (Category avg: 7.9/10)
  • Workflow: 7.5/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Deltek Vantagepoint?

  • Seller: Deltek
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Herndon, VA
  • LinkedIn® Page: www.linkedin.com
    4,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accountant
  • Top Industries: Architecture & Planning, Civil Engineering
  • Company Size: 61% Medium, 17% Small

What Do G2 Reviewers Say About Deltek Vantagepoint?

AI-generated summary from verified user reviews

Pros
  • Users find Deltek Vantagepoint to be intuitively easy to use, enhancing their project visibility and overall experience.
  • Users appreciate the ease of use and integration of Deltek Vantagepoint, enhancing collaboration and project management efficiency.
  • Users appreciate the user-friendly interface and project visibility of Deltek Vantagepoint, enhancing overall productivity and experience.
  • Users value the reporting efficiency of Deltek Vantagepoint, appreciating its integration and seamless information organization.
  • Users value the customizability of Deltek Vantagepoint, allowing tailored solutions for company-specific needs.
Cons
  • Users experience poor reporting with Deltek Vantagepoint, finding it unintuitive and slow, causing frustration and inefficiency.
  • Users are frustrated by missing features like outdated help documentation and a less than intuitive invoice editor.
  • Users face complex usability issues with Deltek Vantagepoint, including outdated help materials and unresponsive support.
  • Users find the learning curve steep, impacting their ability to use Deltek Vantagepoint effectively without adequate training.
  • Users find the complexity of Deltek Vantagepoint frustrating, especially regarding reporting and data cross-linking challenges.

What Are Recent G2 Reviews of Deltek Vantagepoint?

What Are G2 Users Discussing About Deltek Vantagepoint?

SAP Cloud ERP (SAP S/4HANA Cloud)

SAP Cloud ERP (S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations of any size improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the flexibility to add capabilities, users, and functionality as business needs evolve. With proven implementation tools and preconfigured processes, SAP Cloud ERP enables organizations to go live quickly and confidently while supporting ongoing growth and innovation. For midsize organizations who want to adopt SAP Cloud ERP the primary offering is SAP GROW, which combines SAP Cloud ERP with preconfigured best practices, implementation services, and adoption resources to help businesses achieve rapid, scalable cloud ERP deployment. For even quicker deployment, there’s SAP GROW Fast, a prepackaged offering delivered by SAP partners.

Average Rating: 4.4/5.0

Total Reviews: 986

How Do G2 Users Rate SAP Cloud ERP (SAP S/4HANA Cloud)?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.5/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SAP Cloud ERP (SAP S/4HANA Cloud)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Consultant, Senior Consultant
  • Top Industries: Information Technology and Services, Accounting
  • Company Size: 47% Large, 36% Medium

What Do G2 Reviewers Say About SAP Cloud ERP (SAP S/4HANA Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the speed and ease of use of SAP Cloud ERP, enhancing reporting efficiency and task management.
  • Users value the speed and ease of use of SAP Cloud ERP, enhancing efficiency and real-time decision-making.
  • Users value the speed and ease of use of SAP Cloud ERP, enhancing efficiency in financial reporting and processes.
  • Users value the high efficiency of SAP Cloud ERP, enjoying faster processing and streamlined data management.
  • Users value the real-time data access of SAP Cloud ERP, enhancing decision-making and operational efficiency across departments.
Cons
  • Users find the complexity of integration and limited customization challenging, requiring extensive training and supervision for effective use.
  • Users face a steep learning curve with SAP Cloud ERP, especially transitioning from traditional systems, requiring extensive training.
  • Users struggle with a steep learning curve, requiring extensive training to navigate SAP Cloud ERP's complex features and integration.
  • Users find the complex setup process challenging, requiring significant time and effort for implementation and configuration.
  • Users find the limited customization of SAP Cloud ERP restrictive, often requiring workarounds for necessary adjustments.

What Are Recent G2 Reviews of SAP Cloud ERP (SAP S/4HANA Cloud)?

What Are G2 Users Discussing About SAP Cloud ERP (SAP S/4HANA Cloud)?

Rocketlane

Rocketlane is the only execution platform for professional services. For decades, PSA tools tracked the work — status, resources, financials — but never executed on it. Rocketlane, with Nitro,Rocketlane’s native AI capabilities, runs the actual work: from kickoff, plan generation, QBR, status, and customer onboarding, on the same platform the team already tracks against. Operations, delivery, and the work itself live on one engagement record, on the same data the human manages. Rocketlant works with service leaders to define your successes and provide desired outcomes. Proven across 800 customers, including 19 of the Forbes Cloud 100.

Average Rating: 4.7/5.0

Total Reviews: 853

How Do G2 Users Rate Rocketlane?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 9.0/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Rocketlane?

  • Seller: Rocketlane Corp
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Walnut, US
  • LinkedIn® Page: www.linkedin.com
    310 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 27% Small

What Do G2 Reviewers Say About Rocketlane?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Rocketlane, enjoying its intuitive interface and seamless project management features.
  • Users appreciate the intuitive project management capabilities of Rocketlane, enjoying its organized layout and seamless collaboration tools.
  • Users find task management effortless with Rocketlane, thanks to integrated tools and streamlined project tracking.
  • Users appreciate the transparent project tracking in Rocketlane, allowing clear oversight of timelines, tasks, and progress.
  • Users praise Rocketlane for its seamless team collaboration, enhancing project communication and simplifying management tasks significantly.
Cons
  • Users express concerns about missing features like audit logs and reporting capabilities in Rocketlane.
  • Users experience slow performance with Rocketlane, leading to delays in responses and notification fatigue during complex projects.
  • Users experience a learning curve with Rocketlane as workflows are not immediately clear, initially slowing down productivity.
  • Users find limited customization options in Rocketlane restrict their ability to tailor the platform to their needs.
  • Users find Rocketlane's interface not intuitive, struggling with features like tagging and templates that hinder user experience.

What Are Recent G2 Reviews of Rocketlane?

What Are G2 Users Discussing About Rocketlane?

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Kantata Professional Services Automation (formerly Mavenlink+ Kimble)

Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team – so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge – by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome – with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way — and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors — including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform. That’s why professional services organizations across software, IT services, management consulting, and marketing agencies rely on Kantata to operate with greater precision, predictability, and profitability. Leading organizations like Deloitte, Sage, and Hitachi trust Kantata, and our customers consistently achieve a 33% increase in on-time project delivery.

Average Rating: 4.2/5.0

Total Reviews: 1,515

How Do G2 Users Rate Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Portfolio Performance: 7.3/10 (Category avg: 7.9/10)
  • Workflow: 7.4/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

Who Uses This Product?

  • Who Uses This: Project Manager, Consultant
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 57% Medium, 30% Small

What Do G2 Reviewers Say About Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

AI-generated summary from verified user reviews

Pros
  • Users value Kantata for its real-time financial visibility and resource management, significantly enhancing project efficiency and profitability.
  • Users value the efficient project tracking in Kantata, enhancing workload management, profitability, and team accountability.
  • Users value the ease of use of Kantata, benefiting from streamlined features and simplified training for new staff.
  • Users highlight the reporting efficiency of Kantata, benefiting from seamless integration of resourcing and revenue functions.
  • Users value the efficient report generation in Kantata, streamlining project management and enhancing visibility and control.
Cons
  • Users struggle with complex usability in Kantata, finding advanced features hidden and configuration processes overwhelming.
  • Users face a significant learning curve with Kantata, as configuring features can be overwhelming and complex.
  • Users find Kantata's interface not intuitive, with hidden features and a challenging dashboard creation process.
  • Users find the lack of intuitive features in task management frustrating, impacting workflow and efficiency.
  • Users are frustrated by the lack of customization, hindering efficiency and complicating project management tasks drastically.

What Are Recent G2 Reviews of Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

What Are G2 Users Discussing About Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

Certinia PS Cloud

Certinia Professional Services (PS) Cloud is the world’s only Salesforce-native professional services automation (PSA) solution trusted by more than 1,400 organizations. It connects projects, people, and financials on the Salesforce platform you already trust; eliminating silos and providing the high-fidelity data required to run your services business with absolute certainty. • Get 360º visibility into your business: Manage resources, projects, and financials in the same application as your customer interactions. With a single system of record, leaders view margins and forecasts in real time with 100% auditability, ensuring your ""Services Math"" is accurate and your financial integrity is maintained at scale. • Keep customers at the center: Eliminate the ""Context Gap"" with a customer-centric PSA where every team works from one master record. The Project Assistant Agent accelerates delivery by proactively identifying data anomalies, such as missing time cards or overdue items—ensuring sales promises align with delivery for a superior customer experience. • Optimize resource management: Close utilization gaps and keep projects on track. The Staffing Agent identifies ""best-match"" resources for work-in-flight, while enhanced work planning tools allow managers to take direct staffing actions instantly. Assign the right people to the right work to drive efficiency without overloading staff. • Accelerate quoting and billing: Handle complex contracts with a hardened financial engine that supports everything from fixed-fee to outcome-based pricing. New Top-Down Estimation and Role Multipliers drastically reduce the time required to quote large, multi-year engagements while ensuring every dollar is trackable and compliant. • Drive certainty in revenue forecasting: Replace guesswork with connected, real-time data. By unifying the engagement lifecycle, PS Cloud powers reliable revenue forecasting with as little as a 1% variance. Close your books faster and make smarter growth decisions backed by a system that eliminates manual data syncing. • Turn insights into action: PS Cloud turns insights into action directly within a unified Salesforce-native workflow, where real-time project data triggers immediate operational changes. By connecting delivery and financials on a single record, the system identifies margin leaks and resource gaps as they happen, allowing managers to execute staffing and project updates instantly rather than waiting for historical reports.

Average Rating: 4.3/5.0

Total Reviews: 645

How Do G2 Users Rate Certinia PS Cloud?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.3/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Certinia PS Cloud?

  • Seller: Certinia
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    995 employees on LinkedIn®
  • Phone: 1-866-743-2220

Who Uses This Product?

  • Who Uses This: Salesforce Administrator, Project Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 53% Medium, 36% Large

What Do G2 Reviewers Say About Certinia PS Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of integration with Salesforce, enhancing overall project and resource management efficiency.
  • Users commend the seamless integration of Certinia PS Cloud with Salesforce, enhancing project management and efficiency significantly.
  • Users value the efficient reporting capabilities of Certinia PS Cloud, enhancing project management through connected insights.
  • Users appreciate the user-friendly interface of Certinia PS Cloud, which simplifies configuration and navigation for everyone.
  • Users value the deep integration with Salesforce, which enhances efficiency and provides real-time visibility into project performance.
Cons
  • Users find the steep learning curve of Certinia PS Cloud challenging, complicating initial setup and ongoing management.
  • Users find the complex usability of Certinia PS Cloud challenging, particularly due to the steep learning curve.
  • Users find difficult customization in Certinia PS Cloud, hindering project status reporting and overall usability.
  • Users criticize the slow performance of Certinia PS Cloud, leading to complications in accounting and inefficiencies.
  • Users find missing features in Certinia PS Cloud, seeking improved UI and functionality for better usability.

What Are Recent G2 Reviews of Certinia PS Cloud?

What Are G2 Users Discussing About Certinia PS Cloud?

Wrike

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt

Average Rating: 4.2/5.0

Total Reviews: 4,499

How Do G2 Users Rate Wrike?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.0/10 (Category avg: 7.9/10)
  • Workflow: 8.7/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Wrike?

  • Seller: Wrike, Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    1,257 employees on LinkedIn®
  • Ownership: Symphony Technology Group (STG)

Who Uses This Product?

  • Who Uses This: Project Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About Wrike?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the flexibility and scalability of Wrike, enhancing project management and team collaboration effectively.
  • Users value the real-time collaboration features of Wrike, enhancing team alignment and project management efficiency.
  • Users value the enhanced task management features of Wrike, which streamline collaboration and improve project tracking.
  • Users commend the organization capabilities of Wrike, enabling clear project visibility and efficient timeline management.
  • Users appreciate the ease of use in Wrike, quickly adapting to its customizable features and integrations.
Cons
  • Users find the learning curve steep in customizing Wrike, leading some to prefer alternatives like Notion.
  • Users find Wrike not intuitive, struggling with its complex navigation and customization options compared to other tools.
  • Users note missing features in Wrike, particularly requiring improved visuals and advanced reporting options for design and management tasks.
  • Users note the limited features for advanced calculations, making complex reporting difficult on Wrike.
  • Users find Wrike's complexity overwhelming, especially when it comes to customization and keeping up with new features.

What Are Recent G2 Reviews of Wrike?

What Are G2 Users Discussing About Wrike?

Scoro

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: - CRM & pipeline – Get a complete overview of your sales funnel and upcoming work - Quote-to-cash – Estimate scope, track progress and budget burn, and bill for work in one system - Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts - Time & expense tracking – Log time with built-in timers and auto-populated timesheets - Cost & profit forecasts – Understand margins with role or service-level insights - Billing & invoicing – Automate time & material, fixed-fee, and retainer billing - Revenue forecasting – Track project income based on pipeline and committed work - AI-powered insights & actions – Save time with automation and data-driven suggestions - Live dashboards – Monitor progress, profitability, and capacity in real time Scoro’s pricing is modular, built around core apps rather than fixed tiers, so you can shape a package to match your actual workflow. You choose which apps you need and price is shaped by the chosen combination, billed per user per month.

Average Rating: 4.5/5.0

Total Reviews: 489

How Do G2 Users Rate Scoro?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.6/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Scoro?

  • Seller: Scoro
  • Company Website:
  • Year Founded: 2013
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About Scoro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Scoro, seamlessly integrating with Xero and Expensify for efficient financial management.
  • Users highlight the efficient project management tools in Scoro, enhancing productivity and clarity in workflows.
  • Users value the efficient project tracking in Scoro, which enhances productivity and simplifies task management.
  • Users value the time tracking features of Scoro, which streamline project management and enhance productivity significantly.
  • Users value the effective task management in Scoro, enhancing productivity and simplifying project tracking.
Cons
  • Users report a steep learning curve with Scoro, requiring more time and effort to adapt to its features.
  • Users find the missing features in Scoro's mobile version limit its usability compared to the desktop experience.
  • Users find the interface not intuitive, feeling overwhelmed by excessive information and complex workflows that hinder efficiency.
  • Users find a steep learning curve due to overwhelming features and complex navigation that hinder quick use.
  • Users find the complexity of Scoro overwhelming, with learning curves and non-intuitive workflows that hinder efficiency.

What Are Recent G2 Reviews of Scoro?

What Are G2 Users Discussing About Scoro?

BigTime

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

Average Rating: 4.4/5.0

Total Reviews: 1,776

How Do G2 Users Rate BigTime?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.1/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind BigTime?

  • Seller: BigTime
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    166 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, President
  • Top Industries: Accounting, Architecture & Planning
  • Company Size: 73% Small, 19% Medium

What Do G2 Reviewers Say About BigTime?

AI-generated summary from verified user reviews

Pros
  • Users find BigTime's ease of use enhances their productivity, making navigation and task management simple and intuitive.
  • Users value the strong time tracking features of BigTime, simplifying project management and enhancing team productivity.
  • Users find BigTime's intuitive interface easy to navigate, with convenient access from any browser for greater flexibility.
  • Users value the tracking ease of BigTime, noting its intuitive design and seamless integration with QuickBooks.
  • Users value the time-saving features of BigTime, simplifying time tracking and invoicing for professional services.
Cons
  • Users are frustrated by missing features like automatic column alignment and task copying, impacting their efficiency.
  • Users find the software time-consuming, with setup and customization processes requiring considerable effort and trial and error.
  • Users find the learning curve steep, facing difficulties with customizing reports and dashboards effectively.
  • Users express frustration with manual entry requirements that disrupt workflow and complicate task reporting.
  • Users express frustration with persistent software bugs and inadequate support response times that hinder billing processes.

What Are Recent G2 Reviews of BigTime?

What Are G2 Users Discussing About BigTime?

SuiteProjects Pro

NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, budgeting, activity tracking, and billing allowing you to gain data-driven, real-time visibility and anytime, anywhere access to project information and performance. With NetSuite SuiteProjects Pro, you can Automate Project billing and invoicing, improve decision-making, and achieve greater insights and monitoring of how projects are performing. OPTIMIZED RESOURCE MANAGEMENT Maintain tighter control of your operations with drag-and-drop resource management tools that allow managers to quickly deploy resources to projects according to job needs, employee skills, experience, and availability to increase resource utilization. IMPROVED PROJECT PROFITABILITY Make it easy to update and report on project status; giving visibility to project analytics such as performance metrics, and budget versus actuals in real-time, using easy-to-read graphs and reports to optimize price, billing rates, and staffing for overall project profitability. COMPLETE PROJECT FINANCIALS Connect project activities with company financials and improve cashflow management with Invoice creation that is streamlined and accurate to reduce Days Sales Outstanding (DSO) and ensure precise accounting and billing throughout the project lifecycle. INCREASED PRODUCTIVITY Automate the entire time and expense reimbursement cycle and boost efficiency by submitting time and expenses from anywhere that is automatically tied to project accounting. With mobile, access from anywhere to stay informed with project status and capture and approve detailed time and expense information. GREATER INSIGHTS AND MONITORING Keep all your data in one centralized location for better visibility and insight into how your projects and organization are performing with robust reporting and analytical tools that can integrate into company financials.

Average Rating: 3.7/5.0

Total Reviews: 225

How Do G2 Users Rate SuiteProjects Pro?

  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.5/10 (Category avg: 7.9/10)
  • Workflow: 8.6/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SuiteProjects Pro?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 29% Large

What Do G2 Reviewers Say About SuiteProjects Pro?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in SuiteProjects Pro invaluable for managing projects and team tasks effectively.
  • Users praise SuiteProjects Pro for its intuitive design that simplifies enterprise-level governance and resource management for project managers.
  • Users appreciate the efficient invoicing system in SuiteProjects Pro, which streamlines tracking of billable hours for clients.
  • Users value the stable and comprehensive project management capabilities of SuiteProjects Pro, enhancing their productivity.
  • Users appreciate the reporting efficiency of SuiteProjects Pro, which streamlines project tracking and enhances decision-making.
Cons
  • Users report bug issues with SuiteProjects Pro, citing occasional UI failures and an outdated feel.
  • Users find the UI intricate and complex, expressing a need for more flexibility and improved integration options.
  • Users face a difficult setup which poses challenges during the initial learning phase, despite its effectiveness afterward.
  • Users face a challenging learning curve and complex setup, but it ultimately enhances enterprise project management once used.
  • Users note a lack of missing features, including flexible reporting and AI integration for enhanced usability.

What Are Recent G2 Reviews of SuiteProjects Pro?

What Are G2 Users Discussing About SuiteProjects Pro?

Workday Professional Services Automation

Workday Professional Services Automation (PSA) automates the entire Opportunity to Cash process in one intuitive tool, linked directly to HCM and financials data like skills, resource availability, project margins, billing and staff utilization, all designed to match the right talent to the right project at the right time. This eliminates siloed systems, reducing manual, error-prone work, and preventing revenue leakage. Workday Services CPQ (Configure, Price, Quote) integrates with your CRM system to track project opportunities as they progress and automatically creates customer facing quotes, contracts and project resourcing plans, reducing several manual steps in the Sales to Service handoff and jumpstarting projects as soon as they are sold. Built with an adaptable architecture, Workday PSA supports flexible and secure project management, finance, accounting, and HR processes all on one platform, allowing for quick adaptation to business changes with "on the fly" reporting.

Average Rating: 4.1/5.0

Total Reviews: 20

How Do G2 Users Rate Workday Professional Services Automation?

  • Has the product been a good partner in doing business?: 6.3/10 (Category avg: 8.9/10)
  • Portfolio Performance: 6.7/10 (Category avg: 7.9/10)
  • Workflow: 8.9/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Workday Professional Services Automation?

  • Seller: Workday
  • Year Founded: 2005
  • HQ Location: Pleasanton, CA
  • LinkedIn® Page: www.linkedin.com
    25,204 employees on LinkedIn®
  • Ownership: NYSE: WDAY
  • Phone: (925) 951-9000

Who Uses This Product?

  • Company Size: 68% Large, 27% Medium

What Are Recent G2 Reviews of Workday Professional Services Automation?

Kytes

Kytes is an AI-enabled Professional Services Automation (PSA) and Project & Portfolio Management (PPM) platform that digitises the entire project lifecycle on a single data foundation - from opportunity to cash, and from idea to launch. Rather than a point tool for timesheets or task boards, Kytes unifies project management, resource management, project financials, estimation and proposals, timesheets and leave, workflow automation and analytics in one system. Enterprises run it as their system of record for delivery, utilisation and margin. Purpose-built for verticals: Kytes ships with domain templates and best-practice workflows for IT and engineering services, pharmaceuticals and life sciences, EPC, and Global Capability Centres (GCCs), so teams configure rather than build from scratch. One platform covers three project journeys. Customer Projects runs the full Opportunity-to-Cash process, including estimation, proposals, revenue recognition, billing and project P&L. New Product Development covers stage-gate NPD and NPI, dossier management, portfolio prioritisation and launch readiness. Internal Initiatives brings governance and visibility to transformation programmes. AI sits at the core. Conversational intelligence lets teams query project data and generate reports in plain language. Predictive intelligence forecasts delays, flags resource conflicts before they bite, and auto-generates charters, WBS, minutes and executive decks. Knowledge intelligence searches by meaning and extracts skills from resumes. Customers report 14% higher resource utilisation, 21% faster delivery cycles, a 12% increase in billable hours and 9% margin uplift through predictive forecasting. Enterprise-ready by design: multi-currency and multi-entity financials with intra-company transactions, pre-built integrations to SAP, Oracle, Workday, Darwinbox, Power BI and Tableau, and a mobile app. Kytes has served project-driven enterprises since 2006, including Volkswagen Group Digital Solutions India, Mitsubishi Electric India, Quest Global, Alkem Laboratories, Mega Lifesciences, TVS and Egnyte.

Average Rating: 4.3/5.0

Total Reviews: 103

How Do G2 Users Rate Kytes?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.9/10 (Category avg: 7.9/10)
  • Workflow: 9.4/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 7.7/10 (Category avg: 10/10)

Who Is the Company Behind Kytes?

  • Seller: Kytes
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Pune, IN
  • LinkedIn® Page: in.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Medium, 19% Large

What Do G2 Reviewers Say About Kytes?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Kytes, benefiting from its user-friendly system and organized interface.
  • Users value the centralized resource and task management in Kytes, making project delivery more efficient and streamlined.
  • Users value the robust project tracking features in Kytes, facilitating efficient activity management and support.
  • Users appreciate the effective resource management in Kytes, enabling streamlined project deliveries and team coordination across locations.
  • Users value the effective team collaboration facilitated by Kytes, enhancing organization and operational efficiency.
Cons
  • Users experience slow loading times for reports and uploads, leading to frustration and occasional crashes.
  • Users report slow performance with Kytes, particularly during file uploads and when generating volume-based reports.
  • Users experience a learning curve with Kytes due to confusing menu layouts and understanding the software flows.
  • Users express concerns about limited reporting and the need for more dashboard features and integration options.
  • Users find missing features in Kytes, like limited reporting and lack of AI/ML integrations, disappointing.

What Are Recent G2 Reviews of Kytes?

What Are G2 Users Discussing About Kytes?

Keka

Keka is a global HRMS built for mid-market and enterprise organizations. 12500 organisations across 180+ countries run people operations across multiple entities, countries, and workforce types on Keka. To support them, Keka's PeopleOS brings Core HR, payroll, time and attendance, hiring, performance, employee experience, and project and service automation onto one employee-first platform. As a result, every people decision flows directly into pay, compliance, and business outcomes. HR teams run statutory-compliant payroll in US, India, APAC, GCC countries, and more. Beyond payroll, HR teams manage attendance, shifts, and leave for office, field, and frontline workers. All of this runs from a single employee record. Moreover, leaders get real-time visibility into headcount, workforce cost, and engagement. Employees, in turn, handle requests, payslips, and approvals from the Keka mobile app. Today, more than 12,500 businesses across 40+ countries trust Keka. The platform is SOC 2 Type II and ISO 27001 certified. Furthermore, Keka integrates with 70+ apps, so it fits right into your existing stack. Notable clients include eBay, Randstad, OnePlus, Grant Thortan, Cleatz and more Pros: 1) One employee record powers every operation. Attendance, leave, bonuses, compensation changes, and full-and-final settlements sync into payroll in real time, so HR and finance close the month on data they already trust. 2) Payroll built for local compliance in each market. Keka calculates TDS, PF, ESI, and PT on current rates in India and prepares 24Q, 26Q, and ECR filings. GCC teams run WPS-compliant payroll with gratuity and end-of-service calculations, and US teams connect their existing payroll provider or run payroll through Keka. 3) Time and attendance that fits every kind of workforce. Keka handles shift scheduling, attendance policies, overtime, and mobile or kiosk check-ins for knowledge workers, field staff, and shift-based teams, and feeds all of it straight into payroll. 4) Scales across entities, locations, and countries. Organizations operate multiple entities, branches, and locations on a single license, with role-based access that keeps sensitive people and pay data visible only to the right teams. 5) People experience that employees actually use. Hiring, onboarding, performance reviews, engagement surveys, and helpdesk requests live on the same platform as payroll and attendance, so every employee interaction builds on one connected profile. 6) Enterprise-grade security and reliability. Keka holds SOC 2 Type II, ISO 27001, GDPR, and CCPA compliance, runs at 99.9% uptime with round-the-clock monitoring, and connects with 70+ business apps. Cons 1) Keka's breadth rewards upfront planning. Organizations with many entities, pay structures, and policies get the most value when they map those policies carefully during implementation. 2) Some AI and advanced analytics capabilities are rolling out in phases. Teams evaluating specific AI workflows should confirm availability for their region and plan during the demo.

Average Rating: 4.4/5.0

Total Reviews: 2,215

How Do G2 Users Rate Keka?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.8/10 (Category avg: 7.9/10)
  • Workflow: 8.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Keka?

  • Seller: Keka Technologies
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Seattle, US
  • LinkedIn® Page: www.linkedin.com
    1,294 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, HR Executive
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Medium, 20% Small

What Do G2 Reviewers Say About Keka?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, user-friendly interface, which makes everyday HR tasks easy to navigate and use.
  • Users value the responsive, helpful support team for providing timely assistance and guidance.
  • Users like how it streamlines everyday HR processes, making routine tasks and administrative work easier to manage.
  • Users value routine task automation because it saves time and reduces manual effort across HR and payroll work.
  • Users find implementation straightforward and smooth, helping organizations get set up with little difficulty.
Cons
  • Users find some features and modules complicated to understand, making the system difficult to learn, especially for newcomers.
  • Users report slow page loading and occasional lag, particularly during peak usage.
  • Users say support responses and issue resolution can be slow, sometimes requiring days or repeated follow-ups.
  • Users find customization limited across modules and company-specific settings, with some changes requiring support intervention.
  • Users find report customization limited, with settings and formats too rigid for specific or advanced needs.

What Are Recent G2 Reviews of Keka?

What Are G2 Users Discussing About Keka?

Deltek Replicon Time

Deltek Replicon Time is an AI-powered time intelligence software that helps project- based firms recover missed billable hours, reduce revenue leakage, and speed up billing cycles. It unifies project time capture, workforce management, time off, and labour compliance in one configurable, cloud-based application — part of the Deltek platform. ZeroTime™, powered by Dela, auto-captures time from 100+ work applications and translates activity into accurate, ready-to-submit timesheets. Best for: Project-based firms — from growing consultancies to global enterprises — managing distributed teams, complex billing models, and evolving labour regulations across multiple regions. Use cases:  Track project billable hours automatically to improve margins and accelerate invoicing  Manage workforce attendance, schedules, overtime, and gross pay calculations in one place  Navigate labour compliance across 145+ jurisdictions in 75+ countries using preconfigured rules  Consolidate disconnected time-tracking systems into a single, scalable application  Capture project expenses and map them to jobs for on-time billing and reimbursement Key Features:  ZeroTime™ intelligent timesheets — AI-powered time capture from 100+ work apps  Configurable project time tracking with flexible approval workflows  Global labour compliance with preconfigured rules for overtime, breaks, leave, and gross pay  CloudClock with facial recognition and voice commands for field and frontline teams  Workforce management — attendance, scheduling, and time-off administration  Seamless integration with ERP, CRM, HCM, payroll, and project management systems  Advanced analytics with custom dashboards, reports, and connections to Tableau and Power BI Why project-based firms choose Replicon Time:  AI captures every billable hour so revenue stops slipping through the cracks. ZeroTime™ auto-populates timesheets from 100+ work apps — eliminating the end-of-week scramble and recovering hours that manual entry misses.  One application replaces fragmented time-tracking systems across the business. Replicon Time brings project time, workforce management, leave, and compliance together — cutting silos and reducing manual errors at source.  Global teams stay compliant without adding operational overhead. Preconfigured rules cover labour laws in 145+ jurisdictions across 75+ countries, with intelligent validation and complete audit trails built in. Used by: Professional services, consulting, government contracting, and technology firms — from mid-market to Fortune 500 — managing complex projects and distributed workforces globally. Replicon Time is FedRAMP Moderate authorized and supports 30+ languages and multiple currencies. Backed by 25+ years of industry leadership in time tracking and workforce management.

Average Rating: 4.3/5.0

Total Reviews: 790

How Do G2 Users Rate Deltek Replicon Time?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Portfolio Performance: 7.6/10 (Category avg: 7.9/10)
  • Workflow: 8.1/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Deltek Replicon Time?

  • Seller: Deltek
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Herndon, VA
  • LinkedIn® Page: www.linkedin.com
    4,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Office Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 41% Small

What Do G2 Reviewers Say About Deltek Replicon Time?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Deltek Replicon Time, simplifying time tracking and organization for teams.
  • Users commend Deltek Replicon Time for its accurate and flexible time tracking, enhancing organization and reducing errors.
  • Users appreciate the accurate and flexible time tracking of Deltek Replicon Time, enhancing organization and reducing errors.
  • Users value the efficiency of Deltek Replicon Time, especially in simplifying time tracking and enhancing project management.
  • Users rave about the responsive and thorough customer support of Deltek Replicon Time, swiftly resolving issues and inquiries.
Cons
  • Users find the reporting issues frustrating due to unintuitive features and inaccuracies in generated reports.
  • Users find the limited customization options frustrating, impacting their ability to tailor the system to their needs.
  • Users find the reporting system unintuitive, facing challenges with customization and inconsistent data extraction.
  • Users find the learning curve steep, noting the interface and features can be confusing initially.
  • Users find the limited features of Deltek Replicon Time restrict their ability to customize and utilize reports effectively.

What Are Recent G2 Reviews of Deltek Replicon Time?

What Are G2 Users Discussing About Deltek Replicon Time?

Planview AdaptiveWork

Planview® AdaptiveWork: Adapt and Deliver with Confidence Any Portfolio, Any Project, Any Team. Planview AdaptiveWork (formerly Clarizen) is a versatile portfolio, project, and work management software embedded with practical AI capabilities that adapts to how you operate so you can proactively plan and deliver any type and size of portfolio, project, and work. Whether you manage IT initiatives, business projects, R&D programs, or professional services, AdaptiveWork provides ready-to-use capabilities whether you’re just starting, expanding and growing, or ready to scale into a full enterprise-wide strategy execution machine. Planview Anvi™, the AI for Connected Work, delivers expert-level guidance and intelligent actions powered by deep domain expertise and contextual data intelligence across your work ecosystem. This AI-driven capability enables strategic work execution by understanding your unique business context, helping organizations make more informed decisions and optimize their workflows. Built for (Nearly) Any Project Type Examples on projects include: - IT Portfolios - Business Projects - R&D Programs - Professional Services Key Capabilities Ready on Day One - Artificial Intelligence - Portfolio Management - Project Management - Resource Planning - Team Collaboration Quick to Start, Ready to Adapt Start with out-of-box templates and workflows, then adjust as needed. AdaptiveWork grows with your organization while maintaining consistency across all portfolios.

Average Rating: 4.1/5.0

Total Reviews: 521

How Do G2 Users Rate Planview AdaptiveWork?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.3/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Planview AdaptiveWork?

  • Seller: Planview
  • Company Website:
  • Year Founded: 1989
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    1,834 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Senior Project Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Medium, 41% Large

What Do G2 Reviewers Say About Planview AdaptiveWork?

AI-generated summary from verified user reviews

Pros
  • Users value the easy management features of Planview AdaptiveWork, enabling seamless project tracking and customization.
  • Users value the customizability of Planview AdaptiveWork, enjoying seamless project management and easy workflow creation.
  • Users value the high customizability of Planview AdaptiveWork, allowing easy creation of workflows without coding skills.
  • Users value the high level of customization in Planview AdaptiveWork, enabling easy creation of workflows without coding skills.
  • Users appreciate the ease of use of Planview AdaptiveWork, allowing for simple customization and workflow creation.
Cons
  • Users face significant access limitations with Planview AdaptiveWork, often relying on external processes instead of the tool itself.
  • Users often find that app functionality is lacking, as many processes need to be executed outside the tool.
  • Users find change adjustments challenging, as many processes require workarounds and support is insufficient post-acquisition.
  • Users face inadequate tools with many processes requiring external completion before entry into Planview AdaptiveWork.
  • Users face challenges with manual data entry due to initial setup issues and inadequate support from Planview AdaptiveWork.

What Are Recent G2 Reviews of Planview AdaptiveWork?

What Are G2 Users Discussing About Planview AdaptiveWork?

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value. Trusted by growing MSPs worldwide, Autotask helps teams deliver faster, more consistent service while maintaining clarity and control across every part of the business.

Average Rating: 4.3/5.0

Total Reviews: 635

How Do G2 Users Rate Autotask?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 6.7/10 (Category avg: 7.9/10)
  • Workflow: 8.3/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Autotask?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 69% Small, 27% Medium

What Do G2 Reviewers Say About Autotask?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Autotask, appreciating its user-friendly interface and quick navigation for efficient management.
  • Users value the extensive integration options in Autotask, allowing for great customization to fit their workflow.
  • Users appreciate the efficient ticket management and automation features of Autotask, enhancing overall operational productivity.
  • Users value the automation features of Autotask, which significantly streamline workflows and enhance efficiency.
  • Users value the easy integrations of Autotask, enhancing their workflow and connectivity with other tools effectively.
Cons
  • Users find the complex usability of Autotask frustrating, particularly due to confusing menus and lengthy processes.
  • Users warn of a steep learning curve in Autotask, making report creation and navigation challenging for newcomers.
  • Users highlight the missing features in Autotask, finding the project management module basic and lacking depth.
  • Users find Autotask's limited functionality frustrating, as it lacks essential features for basic tasks and project management.
  • Users find Autotask to have a not user-friendly interface, making navigation and project management frustrating and unintuitive.

What Are Recent G2 Reviews of Autotask?

What Are G2 Users Discussing About Autotask?

Nathan Calabrese
NC
Researched and written by Nathan Calabrese
Updated October 9, 2026