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BigTime Pricing Reviews

(2)
Hardy F.
HF
CFO
Mid-Market (51-1000 emp.)
"Perfect Nitch Fit for our BackRoom"
What do you like best about BigTime?

This is a great product and fits our service-oriented time sheet needs perfectly. There is built in flexibility that allows us to do a lot of different things. We use the details for our client billings. No need for an expensive software this works well at a fraction of the cost. It's very reliable and I don't recall it ever being down when we wanted to use it. Customer support is very patient and answers all our questions. Once they understand what we are trying to accomplish they provide ideas we never thought about. I can't tell you how valuable this to us. The basics are very logical, and it is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There are no downsides for us in using BigTime. It's remarkable in that it works and fits perfectly for us. We got really lucky when we found BigTime! I should have bought a lottery ticket that day Review collected by and hosted on G2.com.

Response from Anna S. of BigTime

Thank you for this stellar review, Mr. Hardy! I really love hearing about the amazing partnership your firm and BigTime has forged over the years. Specifically, I appreciate your praise for our Support team! They really work hard to to create bespoke solutions for our customers.

Averil C.
AC
Operations & Marketing Coordinator
Small-Business (50 or fewer emp.)
"Broken product, terrible support."
What do you like best about BigTime?

I cannot stress how little I like BigTime. It's a better question to ask what I hate most. But then again it would be hard to pick. Probably what I hate most is how I cannot get in touch with anyone from BigTime to address seriously problems. Or maybe it's how there are problems with the software altogether- it shows payments having been made that weren't made- things just straight up don't make sense and no one cares. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Reports are terrible. Serious problems with the software altogether. Instead of it making life easy to bill, and giving us good insights, we cannot tell what is happening with bills, and we have no insights. Review collected by and hosted on G2.com.

Response from Anna Hankus of BigTime

Thanks for your review! We’re thrilled that BigTime’s automation and reporting are giving you better business insights and saving you time.

We understand that the level of customization can feel overwhelming at first, but we’re confident that as you get familiar with the platform, it will become even more valuable. Our team is always working to enhance usability, and we appreciate your feedback!

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