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The Top 20 Professional Services Automation Software

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The Top 20 Professional Services Automation Software
G2 Satisfaction Score
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Overall Satisfaction Score
98
Top Industries of Reviewers:
Information Technology and Services
63%
Computer & Network Security
28%
Computer Networking
6%
Consulting
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.3
9.3
Ease of Setup
Average: 8.7
8.7
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 8.9
9.0
Overall Satisfaction Score
94
Top Industries of Reviewers:
Information Technology and Services
65%
Computer & Network Security
21%
Computer Software
10%
Computer Networking
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.5
Meets Requirements
Average: 9.0
8.9
Ease of Doing Business With
Average: 9.3
8.8
Ease of Setup
Average: 8.7
7.9
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 8.9
8.0
Overall Satisfaction Score
82
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
36%
Consulting
5%
Computer & Network Security
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 9.0
8.7
Ease of Doing Business With
Average: 9.3
9.1
Ease of Setup
Average: 8.7
8.6
Quality of Support
Average: 9.2
9.4
Ease of Admin
Average: 8.9
8.8
Overall Satisfaction Score
82
Top Industries of Reviewers:
Accounting
35%
Civil Engineering
27%
Architecture & Planning
20%
Information Technology and Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 9.0
8.8
Ease of Doing Business With
Average: 9.3
9.0
Ease of Setup
Average: 8.7
8.6
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 8.9
8.6
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
55%
Computer Software
28%
Marketing and Advertising
11%
Market Research
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.3
9.1
Ease of Setup
Average: 8.7
9.1
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 8.9
9.0
Overall Satisfaction Score
79
Top Industries of Reviewers:
Information Technology and Services
38%
Consulting
29%
Computer Software
17%
Management Consulting
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 9.0
9.1
Ease of Doing Business With
Average: 9.3
9.9
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 9.2
9.9
Ease of Admin
Average: 8.9
9.3
Overall Satisfaction Score
77
Top Industries of Reviewers:
Computer Software
37%
Marketing and Advertising
22%
Management Consulting
22%
Information Technology and Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.6
Meets Requirements
Average: 9.0
9.9
Ease of Doing Business With
Average: 9.3
10.0
Ease of Setup
Average: 8.7
9.6
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 8.9
9.9
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
62%
Computer & Network Security
23%
Accounting
8%
Business Supplies and Equipment
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.7
Meets Requirements
Average: 9.0
9.6
Ease of Doing Business With
Average: 9.3
10.0
Ease of Setup
Average: 8.7
9.7
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 8.9
9.7
Overall Satisfaction Score
74
Top Industries of Reviewers:
Architecture & Planning
25%
Computer Software
25%
Civil Engineering
25%
Consulting
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 9.0
9.7
Ease of Doing Business With
Average: 9.3
9.8
Ease of Setup
Average: 8.7
8.7
Quality of Support
Average: 9.2
9.4
Ease of Admin
Average: 8.9
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
48%
Computer Software
22%
Management Consulting
19%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
7.9
Meets Requirements
Average: 9.0
8.2
Ease of Doing Business With
Average: 9.3
8.9
Ease of Setup
Average: 8.7
7.6
Quality of Support
Average: 9.2
8.3
Ease of Admin
Average: 8.9
8.2
Overall Satisfaction Score
70
Top Industries of Reviewers:
Marketing and Advertising
50%
Information Technology and Services
32%
Computer Software
9%
Computer & Network Security
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 9.0
9.3
Ease of Doing Business With
Average: 9.3
9.4
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 8.9
9.6
Overall Satisfaction Score
70
Top Industries of Reviewers:
Marketing and Advertising
46%
Information Technology and Services
33%
Construction
12%
Management Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.2
Meets Requirements
Average: 9.0
9.3
Ease of Doing Business With
Average: 9.3
8.9
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 9.2
9.4
Ease of Admin
Average: 8.9
8.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Marketing and Advertising
46%
Information Technology and Services
23%
Computer Software
17%
Higher Education
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.6
Meets Requirements
Average: 9.0
8.8
Ease of Doing Business With
Average: 9.3
8.9
Ease of Setup
Average: 8.7
8.2
Quality of Support
Average: 9.2
8.8
Ease of Admin
Average: 8.9
8.3
Overall Satisfaction Score
68
Top Industries of Reviewers:
Architecture & Planning
46%
Civil Engineering
33%
Environmental Services
12%
Accounting
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.2
Meets Requirements
Average: 9.0
8.4
Ease of Doing Business With
Average: 9.3
8.4
Ease of Setup
Average: 8.7
7.4
Quality of Support
Average: 9.2
8.2
Ease of Admin
Average: 8.9
7.7
Overall Satisfaction Score
67
Top Industries of Reviewers:
Marketing and Advertising
60%
Accounting
15%
Computer Software
15%
Program Development
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.0
Meets Requirements
Average: 9.0
9.2
Ease of Doing Business With
Average: 9.3
9.8
Ease of Setup
Average: 8.7
9.2
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 8.9
9.0
Overall Satisfaction Score
67
Top Industries of Reviewers:
Marketing and Advertising
56%
Sports
21%
Information Technology and Services
15%
Management Consulting
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.5
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.3
10.0
Ease of Setup
Average: 8.7
9.0
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 8.9
9.5
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
42%
Marketing and Advertising
37%
Accounting
12%
Design
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 9.0
9.1
Ease of Doing Business With
Average: 9.3
9.9
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 9.2
9.7
Ease of Admin
Average: 8.9
9.2
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
53%
Automotive
27%
Aviation & Aerospace
13%
Education Management
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.5
Meets Requirements
Average: 9.0
8.8
Ease of Doing Business With
Average: 9.3
9.5
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 9.2
9.6
Ease of Admin
Average: 8.9
9.3
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
46%
Computer Software
39%
Management Consulting
9%
Financial Services
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.6
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.3
9.1
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 8.9
8.4
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
45%
Accounting
21%
Computer Software
20%
Automotive
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.2
Meets Requirements
Average: 9.0
9.3
Ease of Doing Business With
Average: 9.3
9.1
Ease of Setup
Average: 8.7
9.0
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 8.9
8.9