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Best Physical Security Software for Small Business

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Physical Security category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Physical Security to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Physical Security category.

In addition to qualifying for inclusion in the Physical Security Software category, to qualify for inclusion in the Small Business Physical Security Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Small Business Physical Security Available

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    G2 Score
Kastle
(168)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

    Users
    • Office Manager
    • Property Manager
    Industries
    • Commercial Real Estate
    • Real Estate
    Market Segment
    • 49% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kastle is a security system that provides building access control, surveillance, and management solutions.
    • Users frequently mention the user-friendly nature of Kastle's software, the convenience of its mobile app, the effectiveness of its security measures, and the responsiveness and professionalism of its support team.
    • Users reported issues with the software lagging, difficulties in finding specific features, concerns about the pricing, quick logout times, and occasional difficulties with the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kastle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    51
    Ease of Use
    51
    Helpful
    46
    Access Control
    22
    Simple
    16
    Cons
    Poor Customer Support
    20
    Access Issues
    17
    Expensive
    10
    Inaccurate Detection
    10
    Complexity
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kastle features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.4
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kastle Systems
    Company Website
    Year Founded
    1972
    HQ Location
    Falls Church, VA
    Twitter
    @KastleSystems
    2,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    698 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users
  • Office Manager
  • Property Manager
Industries
  • Commercial Real Estate
  • Real Estate
Market Segment
  • 49% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kastle is a security system that provides building access control, surveillance, and management solutions.
  • Users frequently mention the user-friendly nature of Kastle's software, the convenience of its mobile app, the effectiveness of its security measures, and the responsiveness and professionalism of its support team.
  • Users reported issues with the software lagging, difficulties in finding specific features, concerns about the pricing, quick logout times, and occasional difficulties with the mobile app.
Kastle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
51
Ease of Use
51
Helpful
46
Access Control
22
Simple
16
Cons
Poor Customer Support
20
Access Issues
17
Expensive
10
Inaccurate Detection
10
Complexity
9
View All Pros and Cons
Kastle features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.4
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.5
Seller Details
Seller
Kastle Systems
Company Website
Year Founded
1972
HQ Location
Falls Church, VA
Twitter
@KastleSystems
2,067 Twitter followers
LinkedIn® Page
www.linkedin.com
698 employees on LinkedIn®
Rhombus
(608)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

    Users
    • Owner
    • Director of Technology
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rhombus is a security camera system that provides visibility and security alerts for various environments, with features such as easy installation, user-friendly interface, and the ability to integrate with other systems.
    • Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements.
    • Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rhombus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Camera Quality
    57
    Customer Support
    52
    Features
    38
    Easy Setup
    30
    Cons
    Camera Issues
    30
    Expensive
    22
    Access Issues
    13
    Limited Features
    12
    Slow Performance
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rhombus features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rhombus
    Company Website
    Year Founded
    2016
    HQ Location
    Sacramento, CA
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users
  • Owner
  • Director of Technology
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rhombus is a security camera system that provides visibility and security alerts for various environments, with features such as easy installation, user-friendly interface, and the ability to integrate with other systems.
  • Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements.
  • Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.
Rhombus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Camera Quality
57
Customer Support
52
Features
38
Easy Setup
30
Cons
Camera Issues
30
Expensive
22
Access Issues
13
Limited Features
12
Slow Performance
9
View All Pros and Cons
Rhombus features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.3
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.5
Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
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Brivo
(35)4.6 out of 5
8th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

    Users
    No information available
    Industries
    • Security and Investigations
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Technology
    3
    Customer Support
    3
    Access Control
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Expensive
    2
    High Subscription Fees
    2
    App Instability
    1
    Internet Dependency
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brivo features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brivo
    Year Founded
    1999
    HQ Location
    Bethesda, MD
    LinkedIn® Page
    www.linkedin.com
    1,134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

Users
No information available
Industries
  • Security and Investigations
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
Brivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Technology
3
Customer Support
3
Access Control
2
Ease of Use
2
Helpful
2
Cons
Expensive
2
High Subscription Fees
2
App Instability
1
Internet Dependency
1
Slow Performance
1
View All Pros and Cons
Brivo features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.6
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.5
Seller Details
Seller
Brivo
Year Founded
1999
HQ Location
Bethesda, MD
LinkedIn® Page
www.linkedin.com
1,134 employees on LinkedIn®
Verkada
(137)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Physical Security software
View top Consulting Services for Verkada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

    Users
    • IT Manager
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 53% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Verkada is a security management platform that allows users to set permissions, view high-quality camera footage, and integrate with other applications.
    • Reviewers like the user-friendly nature of the Command software, the quality of the camera footage, the seamless integration with other apps, and the excellent customer support.
    • Users experienced issues such as high bandwidth usage, lack of IP filter, occasional downtimes, high licensing costs, and difficulties with software updates and product implementation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verkada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Customer Support
    15
    Features
    14
    Integrations
    12
    Camera Quality
    11
    Cons
    Expensive
    17
    Access Issues
    4
    Connectivity Issues
    3
    Inaccurate Detection
    3
    Missing Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verkada features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.6
    9.6
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verkada
    Company Website
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @VerkadaHQ
    2,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,624 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users
  • IT Manager
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 53% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Verkada is a security management platform that allows users to set permissions, view high-quality camera footage, and integrate with other applications.
  • Reviewers like the user-friendly nature of the Command software, the quality of the camera footage, the seamless integration with other apps, and the excellent customer support.
  • Users experienced issues such as high bandwidth usage, lack of IP filter, occasional downtimes, high licensing costs, and difficulties with software updates and product implementation.
Verkada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Customer Support
15
Features
14
Integrations
12
Camera Quality
11
Cons
Expensive
17
Access Issues
4
Connectivity Issues
3
Inaccurate Detection
3
Missing Features
3
View All Pros and Cons
Verkada features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.6
9.6
Ease of Admin
Average: 8.5
Seller Details
Seller
Verkada
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@VerkadaHQ
2,485 Twitter followers
LinkedIn® Page
www.linkedin.com
2,624 employees on LinkedIn®
Coram AI
(171)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

    Users
    • IT Director
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 61% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coram AI is a user-friendly platform that provides advanced AI features for security surveillance and monitoring.
    • Reviewers frequently mention the exceptional customer service, the platform's ease of use, and its ability to integrate with existing technology and infrastructure.
    • Users mentioned issues with the facial recognition feature being inaccurate, difficulties with integration due to older infrastructure, and a desire for improved camera quality for long-distance viewing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coram AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    51
    Features
    39
    Setup Ease
    30
    AI Technology
    29
    Cons
    Camera Issues
    12
    Expensive
    8
    Slow Streaming
    8
    Limited Features
    7
    Missing Features
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coram AI features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.4
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.6
    9.7
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coram AI
    Company Website
    Year Founded
    2022
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

Users
  • IT Director
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 61% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coram AI is a user-friendly platform that provides advanced AI features for security surveillance and monitoring.
  • Reviewers frequently mention the exceptional customer service, the platform's ease of use, and its ability to integrate with existing technology and infrastructure.
  • Users mentioned issues with the facial recognition feature being inaccurate, difficulties with integration due to older infrastructure, and a desire for improved camera quality for long-distance viewing.
Coram AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
51
Features
39
Setup Ease
30
AI Technology
29
Cons
Camera Issues
12
Expensive
8
Slow Streaming
8
Limited Features
7
Missing Features
7
View All Pros and Cons
Coram AI features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.4
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.6
9.7
Ease of Admin
Average: 8.5
Seller Details
Seller
Coram AI
Company Website
Year Founded
2022
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
Spot AI
(72)4.8 out of 5
5th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Retail
    Market Segment
    • 60% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spot AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Features
    5
    Remote Access
    5
    Customer Support
    4
    Easy Access
    4
    Cons
    Camera Issues
    3
    Access Issues
    2
    Poor Camera Quality
    2
    Software Instability
    2
    Clip Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spot AI features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.6
    9.6
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spot AI
    Year Founded
    2018
    HQ Location
    Burlingame, California
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Retail
Market Segment
  • 60% Mid-Market
  • 33% Small-Business
Spot AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Features
5
Remote Access
5
Customer Support
4
Easy Access
4
Cons
Camera Issues
3
Access Issues
2
Poor Camera Quality
2
Software Instability
2
Clip Management
1
View All Pros and Cons
Spot AI features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.6
9.6
Ease of Admin
Average: 8.5
Seller Details
Seller
Spot AI
Year Founded
2018
HQ Location
Burlingame, California
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Genea Security
(94)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. T

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genea is an access control solution that simplifies management and monitoring through a cloud-based platform.
    • Users frequently mention the ease of use, the ability to control mobile access from a computer, the user-friendly interface, and the efficient chat support that helps overcome initial installation hurdles.
    • Users mentioned issues with the software design when setting up holidays, the need to pay extra for Apple Watch key use, the loss of elevator control during transition, and the inability to edit the date and time when programming doors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genea Security Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Remote Access
    4
    Access
    3
    Simple
    3
    Access Control
    2
    Cons
    Performance Issues
    6
    Limited Features
    3
    Poor Customer Support
    2
    Access Issues
    1
    Communication Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genea Security features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.4
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.6
    9.3
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genea
    Company Website
    Year Founded
    2006
    HQ Location
    Irvine, CA
    Twitter
    @GetGenea
    782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. T

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genea is an access control solution that simplifies management and monitoring through a cloud-based platform.
  • Users frequently mention the ease of use, the ability to control mobile access from a computer, the user-friendly interface, and the efficient chat support that helps overcome initial installation hurdles.
  • Users mentioned issues with the software design when setting up holidays, the need to pay extra for Apple Watch key use, the loss of elevator control during transition, and the inability to edit the date and time when programming doors.
Genea Security Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Remote Access
4
Access
3
Simple
3
Access Control
2
Cons
Performance Issues
6
Limited Features
3
Poor Customer Support
2
Access Issues
1
Communication Issues
1
View All Pros and Cons
Genea Security features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.4
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.6
9.3
Ease of Admin
Average: 8.5
Seller Details
Seller
Genea
Company Website
Year Founded
2006
HQ Location
Irvine, CA
Twitter
@GetGenea
782 Twitter followers
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®
Omnigo
(59)4.2 out of 5
Optimized for quick response
14th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises,

    Users
    No information available
    Industries
    • Law Enforcement
    • Hospital & Health Care
    Market Segment
    • 41% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Omnigo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Platform Stability
    1
    Reliability
    1
    Cons
    Limited Features
    1
    Limited Functionality
    1
    Outdated Design
    1
    Poor Documentation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Omnigo features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.4
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.6
    8.2
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Omnigo Software
    Company Website
    Year Founded
    2017
    HQ Location
    St. Louis, MO
    Twitter
    @OmnigoSoftware
    1,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises,

Users
No information available
Industries
  • Law Enforcement
  • Hospital & Health Care
Market Segment
  • 41% Small-Business
  • 32% Mid-Market
Omnigo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Platform Stability
1
Reliability
1
Cons
Limited Features
1
Limited Functionality
1
Outdated Design
1
Poor Documentation
1
View All Pros and Cons
Omnigo features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.4
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.6
8.2
Ease of Admin
Average: 8.5
Seller Details
Seller
Omnigo Software
Company Website
Year Founded
2017
HQ Location
St. Louis, MO
Twitter
@OmnigoSoftware
1,116 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
TrackTik
(61)4.4 out of 5
13th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrackTik is an integrated security workforce management solution that seamlessly connects field operations with back-office management. The platform automates manual tasks, provides real-time worker t

    Users
    No information available
    Industries
    • Security and Investigations
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrackTik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Efficiency
    7
    Features
    7
    Scheduling
    6
    Tracking Features
    5
    Cons
    Complexity
    7
    Poor Customer Support
    3
    Poor Reporting
    3
    Admin Limitations
    2
    Difficult Setup
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrackTik features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 8.4
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.6
    8.0
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trackforce
    Year Founded
    2000
    HQ Location
    Southlake, US
    Twitter
    @GoTrackforce
    982 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    463 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrackTik is an integrated security workforce management solution that seamlessly connects field operations with back-office management. The platform automates manual tasks, provides real-time worker t

Users
No information available
Industries
  • Security and Investigations
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
TrackTik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Efficiency
7
Features
7
Scheduling
6
Tracking Features
5
Cons
Complexity
7
Poor Customer Support
3
Poor Reporting
3
Admin Limitations
2
Difficult Setup
2
View All Pros and Cons
TrackTik features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 8.4
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.1
Quality of Support
Average: 8.6
8.0
Ease of Admin
Average: 8.5
Seller Details
Seller
Trackforce
Year Founded
2000
HQ Location
Southlake, US
Twitter
@GoTrackforce
982 Twitter followers
LinkedIn® Page
www.linkedin.com
463 employees on LinkedIn®
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