--- title: Solink Reviews meta\_title: 'Solink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 122 reviews by the users' company size, role or industry to find out how Solink works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 122 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Solink Reviews & Product Details Visit Website Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site. * * * Product Website Solink Seller [SOLINK](https://www.g2.com/sellers/solink) Discussions [Solink Community](https://www.g2.com/products/solink/discuss) Languages Supported English, French, Portuguese, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/solink/pricing) ## Solink Integrations (68) What do users say about integrations? 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EG Eric G. Dispatch Assistant Mid-Market (51-1000 emp.) 5/10/2026 "Solink: Reliable Cloud Video Security with Intuitive Remote Access" 4.5/5 What do you like best about Solink? Solink has been an excellent cloud security camera system for our business. It gives us convenient remote access to live and recorded footage from anywhere, and the automatic cloud storage keeps our video secure. Since we joined, we haven’t experienced any downtime. The setup process was straightforward, and their team provided strong support throughout implementation. They also helped us scale across several locations with ease. The user interface is intuitive and easy to navigate, even for team members who aren’t technically proficient, and the smart alerts help us respond quickly to motion or unusual activity. We conducted extensive market research before selecting Solink. Not only was it cost-advantageous, but the features were comparable to, or better than, those of other providers—both in current offerings and in future development plans. Overall, it has been a valuable investment for our business. Review collected by and hosted on G2.com. What do you dislike about Solink? One drawback of Solink is that many of its security features were initially built with indoor camera use in mind. Since our business operates primarily outdoors, certain functions haven’t felt as well optimized for our environment. That said, Solink has made meaningful strides in improving its outdoor capabilities, and we’ve continued to see steady progress on that area. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? Solink solved our challenge of decentralized monitoring across multiple locations spread over a large geographic area in Canada, especially since we were using different solutions at each site, by giving us centralized access to live and recorded footage from anywhere. Rather than relying on on-site visits or unnecessary flights to investigate issues and observe branch activities, we can now review remotely, respond to incidents faster, and make informed decisions without the added travel time and expense. Overall, it has improved operational efficiency, reduced costs, and given us better visibility and control across all of our locations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brandon N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon N.") BN Brandon N. Safety and Security Manager Enterprise (\> 1000 emp.) 4/9/2026 "User-Friendly Solink with Powerful AI and Seamless Video-Data Integration" 5/5 What do you like best about Solink? Solink is very user-friendly, easy to install, and helps reduce the workload on our teams by integrating video and data in an accessible way. Its AI capabilities have allowed us to obtain and view information in ways we never could before acquiring the product. They also have a wonderful, dedicated customer support team—managers and team members who consistently reach out to make sure Solink is doing everything it can to support our business day to day. Review collected by and hosted on G2.com. What do you dislike about Solink? The thing I have the most difficulty with when using their platform is that when reviewing a shared clip there is not ability to zoom in and out of the video being watched like you could if you were using their direct Solink system. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? Solink allows us to have data and video all in one feed. It has helped us speed up the process of finding video, saving, and sharing video across mutliple people or organizations. The ability for the AI to detect and determine certain paramaters has strongly increased our physical security. We also have the ability to be more proactive versus reactive when it comes to Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RG Rob G. Corporate Loss Prevention Manager Enterprise (\> 1000 emp.) 2/5/2026 "Effortless Integration, Excellent Support, Amazing Results that is Solink" 4.5/5 What do you like best about Solink? Solink is the one stop shop for so many parts of your business utilizing the video and data you already have to tackle the loss prevention, safety, operations and Customer Experience challenges that all businesses deal with to both minimize loss and maximize profit. In short Solink is impactful and easy to use to achieve maximum benefit, and with such friendly, responsive customer service, I believe Solink and their clients have a very bright future ahead. Review collected by and hosted on G2.com. What do you dislike about Solink? All though we did well, I think more emphasis should go into accurately determining the required hardware needs to reach the customer's best possible video resolution and retention goals all at a great price. I would also like to see better visibility of customer shared feedback and resolution to feedback which would need to also include a better QC processes with each update to the product. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? The Container Store is currently using Solink video to investigate and resolve many types of theft and safety investigations with ease, it saves us tons of time and gives us the best evidence possible for us to pursue and resolve investigations successfully. With video and EBR integration we are also helping store managers to evaluate and follow up on employee behaviors at the register to reduce shrink and enhance the customer experience through both positive reinforcement and coaching for improvement. Furthermore, we utilize Solink to improve training and operational controls and give our leaders the ability to review video easily from anywhere on their favorite device. Lastly, we also have used Solink's video alarm partnership with Noonlight to eliminate the cost of hardware repairs, alarm code management, overnight response by staff, disruption to police and false alarms charges with local municipalities. This has not only saved us money and time but has improved store morale as it relates to these topics. Review collected by and hosted on G2.com. Show More 4/1/2026 Current UserValidated ReviewerSource: Seller invite ![Dave L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave L.") DL Dave L. Manager, Information systems Mid-Market (51-1000 emp.) 4/21/2026 "Easy, Budget-Friendly Setup with Any ONVIF Camera" 5/5 What do you like best about Solink? Ease of use and budget-friendly. We didn’t have to replace all of our cameras to adopt the platform, and any ONVIF camera works. Setup was a breeze: we plugged in the NAS, and Solink handled all the configuration for us behind the scenes. Capturing video clips and screenshots is quick and easy, which is a big improvement over how we were doing it before. Review collected by and hosted on G2.com. What do you dislike about Solink? The AI is currently limited to a subset of cameras, but they’re working on improving that. The team at Solink is consistently making updates to the platform, so I’m confident they’ll address this over time. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? They’re working on adding AI to additional cameras and are also introducing PTZ controls. They’ve improved the search experience as well, which makes it much easier to find and pull up specific clips. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.") AB Andy B. Owner Mid-Market (51-1000 emp.) 4/9/2026 "Effortless to Use, Lightning-Fast Search, Improved situational awareness." 5/5 What do you like best about Solink? First and foremost, I appreciate how easy it is to use on both the app and the desktop version. Secondly, the search function saves me a lot of time—what used to take 15–30 minutes to find can now be found in seconds. Review collected by and hosted on G2.com. What do you dislike about Solink? I honestly don’t have any criticisms. From new installations to tech support and equipment management, SOLINK has been excellent throughout. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? In the restaurant space, accuracy and avoiding product outages are extremely important. SOLINK has given us the ability to overlay orders on the camera screen and verify what was ordered vs. what was handed to the customer. We are now able to set up specific cameras to monitor baked-good displays and notify us when inventory is low or items are out of stock. Review collected by and hosted on G2.com. Show More Response from Alexandria Hewko of Solink [Editedit](https://www.g2.com/survey_responses/solink-review-12607026/official_response/edit) Hi Andy, thank you for your review of Solink! We're proud to partner with such an iconic Canadian brand. Current UserValidated ReviewerIncentivizedSource: Seller invite ![jordan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jordan d.") JD jordan d. Mid-Market (51-1000 emp.) 5/1/2026 "User-Friendly Monitoring with Solid Support" 4.5/5 What do you like best about Solink? I like the usability of SOLINK, being able to log in from anywhere, whether on my phone or desktop, is a big plus. It's easy to access and works quite well, loading efficiently. Being able to record video and store it online is another feature I appreciate, and it's important to me that it functions reliably. The initial setup on SOLINK's side was quite easy, and whenever I needed support and used the chat, it was quite efficient, which I'm happy about. It has worked very well for us overall, and I'm quite happy with it. Review collected by and hosted on G2.com. What do you dislike about Solink? We tried the AI modules. They didn't work very well. I think it's kind of a beta technology at the moment, and I don't think it's fully dialed in quite yet. So it was something that we paid for for a month or so, and then we canceled it because it just wasn't working. I enjoy the camera features, but I just don't think that the AI is quite at the place yet that it's suiting my needs. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? I use SOLINK for monitoring with 72 cameras. It's user-friendly, accessible from my phone or desktop, performs reliably, and lets me record and store video online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sara B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara B.") SB Sara B. Office Admin Small-Business (50 or fewer emp.) 4/24/2026 "Powerful Security Tool with AI-Driven Insights" 4.5/5 What do you like best about Solink? I like the AI functions such as the motion search tool and how it lets me see transaction info from our POS system alongside camera footage. I also like all the filters that are available when searching for something specific. The sidekicks that allow me to set up monitoring for specific things are great. If I question a transaction or am missing a specific item, I can zone in on the transaction in particular and see everything I need to. I can also zone in on a particular area and see every time there was any motion there. Review collected by and hosted on G2.com. What do you dislike about Solink? I think interactive training videos would be helpful. Also, there was an issue with not having all the hardware we needed and having to order it and wait on getting everything connected and set up. We were also initially charged for setup even though we did everything ourselves. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? SOLINK secures our store when closed and monitors activities like security and employee actions. The AI functions help me check transactions with POS data and video, and the motion tool monitors specific areas. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Joe A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe A.") JA Joe A. Mid-Market (51-1000 emp.) 4/24/2026 "Transforms Store Insights and Efficiency" 5/5 What do you like best about Solink? I like that SOLINK ties video to transactions, which is super helpful for dealing with refunds, voids, and discrepancies as it removes the guesswork. The fast searches and filter options really cut down investigation time. Their quick customer service via chat is great, and I find it to be a fantastic tool for the Loss Prevention department. SOLINK scales across all locations, making it convenient for use everywhere, and it's easy to use every day and very reliable. It also improves training by providing real-world examples. Review collected by and hosted on G2.com. What do you dislike about Solink? I wish SOLINK would be more proactive in reaching out when there are connection issues or cameras are down. It would be helpful if they had access levels to include lower-level management team members without privacy concerns. Also, I think it would be beneficial if there was a way to include our SKU numbers with each transaction info. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? I use SOLINK for sales analysis, compliance monitoring, theft prevention, and safety monitoring. It solves limited store visibility, speeds up investigations, supports training, and increases accountability. I like its video-to-transaction linking and fast search options, cutting down investigation time and improving policy execution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") UF Verified User in Food Production Mid-Market (51-1000 emp.) 4/24/2026 "High-Quality Video That Strengthens Customer Service" 4/5 What do you like best about Solink? It has a high quality video which is VERY HELPFUL. I like how we can efficiently reduce our loss and it also became one of our main support for customer service. Review collected by and hosted on G2.com. What do you dislike about Solink? I don't know if I need some more training with the product or it is just the system, but I struggle a bit when I'm reviewing footage and trying to go back and forth. Here is an example: I speed up a video to 16x, then I pause it write down the info I'm looking for and then I play it again to keep going, then I have to click it 4 times again to go back to 16x speed. It is a silly issue but when you have to do so many times it becomes a bit annoying. It would be nice if when I play the video again it would go back to the speed I selected before pausing it. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? It is a handy and important tool for our business. It helps us to prevent loss, assist with customer experience/issues. Also assist us managers to monitor compliance, health and safety standards, and also staff performance remotely (when needed). We can find specific video incidents in seconds Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rhonda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhonda R.") RR Rhonda R. Small-Business (50 or fewer emp.) 4/21/2026 "Game-Changer for Retail Security and Efficiency" 5/5 What do you like best about Solink? I love how SOLINK pairs video footage with our point of sale transactions, improving visibility and accountability across the store. It's super easy to investigate discrepancies, monitor staff performance, and quickly pull footage when needed. The user-friendly interface and efficient search functionality save a lot of time compared to traditional systems. SOLINK has strengthened our loss prevention efforts, boosted operational efficiency, and given me confidence with reliable insights into store activities. I'm impressed by how it helps me quickly identify theft and take immediate action. Narrowing down the time frame to find specific video footage without wading through endless clips is a huge plus. I highly recommend SOLINK to any retail business looking to enhance security and streamline operations. Review collected by and hosted on G2.com. What do you dislike about Solink? Nothing to share here. Review collected by and hosted on G2.com. What problems is Solink solving and how is that benefiting you? Solink pairs video footage with sales transactions, boosts visibility, aids investigations, and streamlines staff monitoring. Its user-friendly interface and search save us time. It strengthens loss prevention and operational efficiency, giving us reliable store insights and confidence in taking immediate action against theft. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Solink? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Solink ](https://www.g2.com/products/solink/discussions/new) GU Guest User What is SOLINK used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-solink-used-for) [ View all Discussions ](https://www.g2.com/products/solink/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/solink/pricing) ##### ##### Solink Features Setup Turnkey Compatibility Integrations Video Intelligence AI-Based Search Object Detection Workflow Access Storage Alerts Video Access [ View More Features ](https://www.g2.com/products/solink/features) ## Top-Rated Alternatives [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![FacilityOS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FacilityOS") FacilityOS 4.7/5(264) ](https://www.g2.com/products/facilityos/reviews) [ ![Coram AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coram AI") Coram AI 4.9/5(203) ](https://www.g2.com/products/coram-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/solink/competitors/alternatives) ##### Categories on G2 [Physical Security](https://www.g2.com/categories/physical-security)[Video Surveillance](https://www.g2.com/categories/video-surveillance) ##### Explore More [What programmatic job advertising platforms automate posting distribution and bid optimization so a recruiting team stops manually managing job boards one by one?](https://www.g2.com/discussions/what-programmatic-job-advertising-platforms-automate-posting-distribution-and-bid-optimization-so-a-recruiting-team-stops-manually-managing-job-boards-one-by-one)[Leading HR software for managing employee data](https://www.g2.com/discussions/leading-hr-software-for-managing-employee-data)[Best value software for marketing data analysis](https://www.g2.com/discussions/best-value-software-for-marketing-data-analysis) [Best Graphic Design Software](https://www.g2.com/articles/best-graphic-design-software)[Is there an affordable but solid lead retrieval tool for a small SaaS company that exhibits at a few industry expos per year and does not need enterprise event management?](https://www.g2.com/discussions/is-there-an-affordable-but-solid-lead-retrieval-tool-for-a-small-saas-company-that-exhibits-at-a-few-industry-expos-per-year-and-does-not-need-enterprise-event-management)[Pros and Cons Details](https://www.g2.com/products/solink/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)