--- title: Resolver Reviews meta_title: 'Resolver Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 179 reviews by the users' company size, role or industry to find out how Resolver works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 179 scale: '5' date_modified: '2026-10-17' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Resolver Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Resolver, noting its user-friendly interface and customization options. (62 mentions)
Users value the customization options of Resolver, which adapt to their specific incident reporting and analytical needs. (41 mentions)
Users appreciate the responsive and attentive customer support of Resolver, enhancing their overall experience and satisfaction. (40 mentions)
Users value the structured approach of Resolver, which enhances accountability and simplifies issue management and reporting. (40 mentions)
Users appreciate the robust and well-structured platform of Resolver, enhancing risk management and operational efficiency. (39 mentions)
Users find the complexity of customization in Resolver daunting, especially for first-time users navigating numerous options. (34 mentions)
Users feel that Resolver needs improvements in staging, deployment, attachment handling, and overall user experience for better functionality. (26 mentions)
Users find Resolver has limited features, particularly in admin functionality and bulk permissions management. (21 mentions)
Users find the learning curve steep, making customization challenging and time-consuming for first-time users. (20 mentions)
Users find Resolver's limited functionality requires extensive configuration and may not meet immediate needs effectively. (20 mentions)

5 Pros or Advantages of Resolver

5 Cons or Disadvantages of Resolver

Resolver Reviews (179)

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Reviews

Resolver Reviews (179)

View 1 Video Reviews
4.3
179 reviews
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NK
Ned K.
Cyber Security Engineer / Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Resolver Turns Risk Scope and Impact Into Clear, Quantifiable Business Metrics"
4/5
What do you like best about Resolver?

Resolver traces the scope and potential impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics for your enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver is a Kroll Business company. Kroll experienced a hacking incident in 2023 that led to several class-action lawsuits. This may have affected the reputation of companies sponsored by Kroll. Review collected by and hosted on G2.com.

Rafik V.
RV
Rafik V.
"Centralized Platform Simplifies Risk Management"
4/5
What do you like best about Resolver?

I find Resolver to be a robust and well-structured platform that centralizes risk management, incidents, and compliance, improving operational efficiency significantly. The intuitive dashboards and detailed reporting are highly valuable, and I appreciate the ability to customize workflows to align with our internal processes. Automation of workflows, alerts, and approvals reduce manual efforts and ensure tasks don't fall through the cracks. Real-time dashboards and detailed reports provide clear insights, helping leadership understand risk exposure and make proactive decisions efficiently. The platform enhances collaboration across teams because everyone is using the same data and standardized processes. It has also replaced spreadsheets and disconnected tools, saving time and improving data accuracy. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The platform has many powerful features, so it takes some time to learn and configure everything properly. Review collected by and hosted on G2.com.

Helen C.
HC
Helen C.
Frontline Support & ITSM Practice Manager
Mid-Market (51-1000 emp.)
"Centralised Risk Management with Great Visualisations"
4/5
What do you like best about Resolver?

It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It’s a little less intuitive at first, but once you understand how everything works, it’s good. Review collected by and hosted on G2.com.

Biswajit B.
BB
Biswajit B.
Lead SRE
Enterprise (> 1000 emp.)
"Enterprise-Grade Issue Detection and Mitigation"
4/5
What do you like best about Resolver?

It’s enterprise-grade, and it not only finds issues but also helps mitigate them. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Should be more AI driven, the initial setup is complex Review collected by and hosted on G2.com.

Firdavs S.
FS
Firdavs S.
Owner/Founder
Small-Business (50 or fewer emp.)
"Solid for Centralizing Risk & Control Tracking—A Big Step Up from Spreadsheets"
3.5/5
What do you like best about Resolver?

It's very good at centralizing risk and control tracking and whatnot instead of using spreadsheets that are disconnected. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The number thing that they should work on is the UI. It feels old and new generation users may find it outdated. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great for Audit Centralization, but Needs Better Word Integration and PDF Editing"
3.5/5
What do you like best about Resolver?

The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Once implemented works well!"
3.5/5
What do you like best about Resolver?

Great tool to ensure we are meeting regulatory requirements Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It is a challenging tool to implement and train users Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Simple Interface, Highly Recommended"
4.5/5
What do you like best about Resolver?

I use Resolver for complaints, and I find it excellent for ease of managing them. What I like most is its simple and easy-to-use interface. It’s not complex and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

N.A Review collected by and hosted on G2.com.

Ryan R.
RR
Ryan R.
Manager of maintenance engineer
Enterprise (> 1000 emp.)
"Doesn't require Wi-Fi"
2.5/5
What do you like best about Resolver?

I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Relax with Best Risk Intelligence solutions provider software.!"
5/5
What do you like best about Resolver?

According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. Review collected by and hosted on G2.com.