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Spot AI

By Spot AI

4.8 out of 5 stars

How would you rate your experience with Spot AI?

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Spot AI Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

Spot AI Media

Spot AI Demo - Live view of any camera at any location
Easily view any camera on any of your sites from a single dashboard.
Spot AI Demo - Find the footage you need in seconds
Quickly find the footage you need, scrub through footage, and resolve incidents.
Spot AI Demo - Spot AI Intelligence
Turn insights into action with People Presence and Idle Time - know how long vehicles are idle for and where people are present to improve operations.
Spot AI Demo - Vehicle Idle Time
Know how long vehicles are idle for to improve processing time, ensure delivery times are optimized, and receive alerts on vehicles.
Spot AI Demo - People Presence
Know when and where people are present. Improve customer experiences and ensure your team is in the right place at the right time.
Spot AI Demo - Camera Maintain
Ensure your cameras are always up and running.
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Spot AI Reviews (70)

Reviews

Spot AI Reviews (70)

4.8
71 reviews

Pros & Cons

Generated from real user reviews
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Daniel A.
DA
Systems and Programs Coordinator
Mid-Market (51-1000 emp.)
"Intelligent Security"
What do you like best about Spot AI?

Spot AI has replaced all of our legacy systems and enables us to view and review all of our sites from one central location. And with cheaper costing than our on-site analog DVR systems, it was an easy choice to go with Spot AI. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Initial POE set-up at all of our locations was intensive but Spot AI communicated with us all the way through. Review collected by and hosted on G2.com.

Jacob P.
JP
IT Manager
Mid-Market (51-1000 emp.)
"Spot AI continues to be easy to setup & use, has great online support, and releases new features"
What do you like best about Spot AI?

Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos to the cases, the ability to follow a specific individual through multiple cameras, and so much more.

They consistantly listen to feedback, add new features, and provide training for these features, such as comparative dashboards to compare AI data from one location to another.

Spot AI is also easy to set up, easy to use, and easily intergrates into your business. Even if you have an older DVR, you can connect that to your Spot AI appliance in order to access the footage online.

As an IT Tech, I use the cameras frequently, and reach out to customer support a lot. They are always readily avalible to help and always come up with solutions to fix the issues in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Spot AI can be a bit expensive, but a lot of the features make up for this.

Would be nice to have a built in DHCP router in the Spot Appliance itself.

Turret & Dome Cameras can be hard to adjust the angle on when setting up. Review collected by and hosted on G2.com.

JM
District Manager of multiple High volume automatic bay car washes
Mid-Market (51-1000 emp.)
"Very user-friendly software, that puts a number of tools right in the palm of your hand."
What do you like best about Spot AI?

Spot A.I. tracks and saves numerous data points that help the overall operation of our business. Utilizing multi-platform layouts it has never been as easy to access the information to share with the team on a daily hourly basis. The software also hosts video feeds for easy sharing where file size causes issues and makes it difficult to do business at times. The customer support team has also been very efficient utilizing meetings and emails to adapt to our business needs and take feedback at every turn. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

There are some very small details that have been brought to the teams attention like a pinch to zoom function on the mobile camera application that would come in handy. The support team has acknowledged this and have plans to implement in the near future. Review collected by and hosted on G2.com.

KG
Operations Leader
Mid-Market (51-1000 emp.)
"Spot.ai is paving the way for AI for the real world"
What do you like best about Spot AI?

You don’t have time to dig through hours of footage. Spot.ai gives you actionable intel fast PPE compliance, motion events, license plates, you name it. All from a clean, easy-to-use dashboard. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

There are no downsides in my opinion. Maybe, that not more people know how useful this information is. Review collected by and hosted on G2.com.

Todd A.
TA
Systems Manager
Mid-Market (51-1000 emp.)
"Great Camera Integration"
What do you like best about Spot AI?

The ability to monitor and troubleshoot cameras across multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The initial sticker shock, after you get past that it's great! Review collected by and hosted on G2.com.

RM
VP of Business Operations
Mid-Market (51-1000 emp.)
"Great Experience"
What do you like best about Spot AI?

Spot AI is great. We can have access to all of our locations from one platform and see them all at once or each location separately. We love that they can record audio and video which is a requirement in most of the states we operate in. It's easy to setup and to use. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

It takes a while to download video to save for cases and regularly times out. Review collected by and hosted on G2.com.

JM
Director, Maintenance & Capital Projects
Mid-Market (51-1000 emp.)
"Great product and Customer Service"
What do you like best about Spot AI?

SpotAI allows me to have a centralized view of all our properties. Easy to use platform and intuitive features. Customer service is always quick and easy to access. Logan, Eliza and team have been a strong reason we continue to add SpotAI to all new acquisitions. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

In our use case, set up was quite involved and required unforseen cabling. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Enterprise Level Storage for a Fraction of the Price"
What do you like best about Spot AI?

Spot AI can give me more than 30 days storage without having to maintain a physical NAS. I was able to install and trust I can access footage at any time. Support is also very prompt in responding my questions. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

In the future would like to see cameras with more stock features like two-way audio and spotlights. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Spot AI is great"
What do you like best about Spot AI?

I like the ease of setup, the promptness to answer calls and concerns. Pricing structure was an important part and was easy to understand and calculate long term cost. Integration was very simple, and works well with our system. Cannot say enough about how easy the system is to use, to add users, to maintain, and just to monitor the every day activities of the manufacturing facility. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Bandwith needs to be high for remote viewing Review collected by and hosted on G2.com.

RR
VP for Finance & Operations / CFO
Small-Business (50 or fewer emp.)
"New User in Memphis, TN"
What do you like best about Spot AI?

-Quality and clarity of cameras.

-User-friendly.

-Accessibility. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

We are a new installation so we're likely still tweaking the system. We are waiting for the system to stabilize, we seem to have an issue with one of our IVRs. When the system is stable, will will setup time for training on the system. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

Average Discount

8%

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Spot AI Features
Turnkey
Compatibility
Integrations
AI-Based Search
Object Detection
Workflow
Storage
Alerts
Video Access