--- title: Lumana Reviews meta\_title: 'Lumana Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Lumana works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 69 scale: '5' date\_modified: '2026-08-26' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Lumana Reviews & Product Details Visit Website Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments. * * * Product Website Lumana Seller [Lumana](https://www.g2.com/sellers/lumana) Discussions [Lumana Community](https://www.g2.com/products/lumana/discuss) Languages Supported English, Hebrew, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/lumana/pricing) ## Lumana Integrations (10) What do users say about integrations? Verified by Lumana [Show More Integrations](https://www.g2.com/products/lumana/integrations) ![Randall D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randall D.") RD Randall D. IT Security Administrator Mid-Market (51-1000 emp.) 7/31/2026 "Bridging Physical and Digital Security Operations" 5/5 What do you like best about Lumana? What really stands out is how smoothly Lumana fits into the security work we’re already doing. It doesn’t feel like another disconnected tool we have to manage. Instead, it bridges our cybersecurity and physical security efforts in a way that actually makes day-to-day operations simpler. Our teams aren’t working in silos anymore, and that kind of cohesion is hard to find. Review collected by and hosted on G2.com. What do you dislike about Lumana? If I had one wish, it would be more in-depth technical documentation. When we’re designing or scaling complex security architectures, having richer implementation guides would save our team time and reduce guesswork. It’s not a dealbreaker, but it would make rollout and troubleshooting much smoother for everyone involved. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Before Lumana, our physical security and IT operations teams often felt like they were speaking different languages. We needed a platform that could bring both sides together under one view. Lumana did exactly that. It gives us clearer visibility across systems and has genuinely improved how our teams collaborate. Now, instead of working around each other, we’re working with each other, and that’s made a real difference in how quickly and confidently we can respond to incidents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Donny G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donny G.") DG Donny G. Facilities Security Coordinator Mid-Market (51-1000 emp.) 7/24/2026 "Simplifying Facility and Asset Monitoring" 5/5 What do you like best about Lumana? Seeing everything in one place has changed how I manage our sites. Monitoring physical assets and facilities is now straightforward and reliable. Having cameras, access logs, sensors, and alerts visible in a single interface removes the need to jump between disparate systems. That unified view reduces clutter, speeds decision-making during incidents, and helps me maintain a clear, auditable picture of our environment. It feels designed around real-world workflows, not just technical checkboxes. Review collected by and hosted on G2.com. What do you dislike about Lumana? On the go, the mobile experience works well, but navigation could be smoother. When I move between live incidents and historical logs on my phone, a few fewer taps and clearer pathways would save time. It doesn’t break my work, but smoothing those small friction points would make on-the-go responses feel more fluid and less interruptive. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We used to monitor facilities by checking multiple systems and stitching information together, which cost time and sometimes delayed responses. Consolidating those data streams into a consistent, searchable place improves operational efficiency, shortens investigation time, and reduces the chance of missed events. For me as a Facilities Security Coordinator, that means quicker, more confident actions and clearer records for both operational follow-up and audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Davinson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davinson S.") DS Davinson S. Healthcare Facilities Administrator Mid-Market (51-1000 emp.) 7/23/2026 "Lumana Brings Clarity and Control When Every Second Counts" 5/5 What do you like best about Lumana? When every second counts, our team finally has the clarity we needed. Lumana gives our team a level of visibility and control we didn’t think possible. In environments where every moment and every hallway matters, Lumana brings clarity: it organizes alerts, surfaces risks, and makes it simple for staff to act quickly and confidently. That peace of mind, knowing we can protect patients, visitors, and colleagues without getting lost in noise, is what I value most. Review collected by and hosted on G2.com. What do you dislike about Lumana? We see enormous potential, but some healthcare-specific conveniences are missing. Lumana is powerful, but I’d love to see it go further for healthcare teams. More built-in, healthcare-specific workflow templates and reporting options would speed implementation and make tailored reporting across patient areas even easier. Right now we can adapt the platform, but having those templates out of the box would reduce friction and help teams focus on care rather than configuration. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Fragmented signals have become a source of calm instead of chaos. Keeping reliable oversight across patient, visitor, and staff areas used to be a constant struggle. Silos, inconsistent alerts, and limited context made quick, confident responses rare. Lumana changes that by centralizing monitoring and turning fragmented signals into clear, actionable information. The result is safer spaces, faster response times, and a tangible reduction in operational stress. For care teams, that means more time focused on people and less on piecing together what went wrong. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Demetrius R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Demetrius R.") DR Demetrius R. Compliance Officer Mid-Market (51-1000 emp.) 7/14/2026 "Excellent Support for Audit and Compliance Processes" 5/5 What do you like best about Lumana? The audit trail is the real MVP for our team. Every action is logged and supporting evidence is stored right alongside it, so we no longer hunt through emails, chat threads, or shared drives. That single source of truth makes compliance reviews far less stressful and gives us clear, defensible records Review collected by and hosted on G2.com. What do you dislike about Lumana? Some compliance workflows required manual configuration to match our internal policies. The setup wasn’t hard, but it took time and a bit of back-and-forth. I’d like to see more prebuilt templates that align with common frameworks to reduce that initial configuration effort. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Before Lumana, audit prep meant pulling documentation from multiple teams and systems — a fragmented, time-consuming process. Lumana centralizes documentation and evidence, streamlines data collection, and improves accountability by showing who did what and when. As a result, our audit preparation time has dropped, internal handoffs are smoother, and audits feel much more manageable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Trescia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trescia M.") TM Trescia M. IT Compliance Manager Mid-Market (51-1000 emp.) 8/18/2026 "Transforming Our Incident Response Capabilities" 5/5 What do you like best about Lumana? Lumana is flexible enough to adapt to the realities of our environment rather than forcing us into a one-size-fits-all model. This has significantly reduced false alerts, allowing our team to focus on incidents that genuinely require attention instead of being overwhelmed by unnecessary notifications. Review collected by and hosted on G2.com. What do you dislike about Lumana? The advanced reporting tools can take some time for new users to master. While the features offer valuable insights, users may need proper training and hands-on experience before they can take full advantage of the platform’s reporting capabilities. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Lumana has helped us move away from disconnected investigation processes and bring incident management into a more structured environment. By organizing investigative activities within a single platform, it has improved coordination, reduced process delays, and made our daily security operations more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nixon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nixon R.") NR Nixon R. Physical Security Manager Mid-Market (51-1000 emp.) 8/5/2026 "Automation That Enhances Security Operations" 5/5 What do you like best about Lumana? Lumana’s workflow automation is the most compelling part of the platform for us. It meaningfully reduces the burden of repetitive monitoring activities, allowing our team to redirect attention toward more strategic, high-value responsibilities that require human judgment and timely decision-making. Review collected by and hosted on G2.com. What do you dislike about Lumana? The only area that can feel somewhat demanding is the process of designing highly customized automation rules. It often takes a bit of experimentation and refinement during setup before everything aligns exactly with operational needs. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Lumana is helping us address one of our biggest operational challenges: the excessive time spent on manual workflows. By automating critical processes, it has improved overall efficiency, minimized alert fatigue, and created a more focused environment where our team can respond faster and work more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emerson L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emerson L.") EL Emerson L. IT Manager Mid-Market (51-1000 emp.) 7/6/2026 "Modern Capabilities Without Replacing Existing Systems" 5/5 What do you like best about Lumana? Lumana was a breath of fresh air for our team. It plugged into our existing camera setup without forcing us to rip and replace hardware, which saved us a ton of time and money. The rollout was smooth, and we started getting useful data almost immediately, exactly what we needed. Review collected by and hosted on G2.com. What do you dislike about Lumana? Most of the equipment worked right away, but a few older cameras needed extra tinkering to unlock all of Lumana’s features. It wasn’t a deal-breaker, just some extra configuration work for our techs. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We wanted to modernize our surveillance without tearing apart our whole system. Lumana let us keep using the cameras we already invested in while giving us modern video intelligence, better insights, faster investigations, and more value from hardware that otherwise would’ve been obsolete. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna L.") AL Anna L. School Operations Manager Enterprise (\> 1000 emp.) 7/22/2026 "Supporting Safer and More Efficient Campuses" 5/5 What do you like best about Lumana? The ability to quickly review events across campus has been invaluable. It improves student safety and makes daily operations easier to manage, so staff can respond faster and focus on supporting students rather than chasing logs. Review collected by and hosted on G2.com. What do you dislike about Lumana? More education‑specific resources and training examples would help new users ramp up faster. A few templates or scenarios tailored to school incidents would reduce the learning curve for staff with limited technical experience. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Investigations that once took hours now take significantly less time. Lumana gives us fast access to relevant information and better situational awareness across campus, which leads to quicker, more confident responses and a safer environment for students and staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexander J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander J.") AJ Alexander J. Director of Physical Security Mid-Market (51-1000 emp.) 7/20/2026 "Accelerating Security Investigations with Better Visibility" 5/5 What do you like best about Lumana? Lumana’s investigation tools let our team slice through noise and see the full story. We can trace an event end-to-end, pull context from all sources, and rebuild what happened in minutes. That clarity turns guesswork into confident action. Review collected by and hosted on G2.com. What do you dislike about Lumana? The platform’s advanced investigation features are incredibly capable but not immediately intuitive. Analysts need scenario-based practice and ready-made playbooks to use those features at peak speed and under pressure. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Lumana replaced a patchwork of tools and tedious manual handoffs with a single, coherent investigation workspace. That consolidation shortens time-to-answer, reduces missed signals, and gives us faster containment and clearer root-cause findings. Overall, our incident response is sharper and measurably faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michelle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle C.") MC Michelle C. IT Solutions Manager Mid-Market (51-1000 emp.) 6/10/2026 "A Flexible Platform That Integrates Well With Workflow" 5/5 What do you like best about Lumana? Lumana fits into our current infrastructure from an implementation perspective. It adds more video smarts, but without adding unnecessary complexity or a big disruption. Review collected by and hosted on G2.com. What do you dislike about Lumana? Some features take time to get. Detailed guides would help with making it work and using the features. We need instructions to make it easy to understand and use. The features are complex and takes time to fully grasp. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We had a problem with getting all our monitoring tools to work together. Lumana makes it a lot easier to do that. This means we can get things up and running faster. It is less of a hassle for the team and it reduces the technical issues we have to deal with. Review collected by and hosted on G2.com. Show More 6/22/2026 Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/lumana/pricing) ##### ##### Lumana Features Setup Turnkey Compatibility Integrations Video Intelligence AI-Based Search Object Detection Workflow Access Storage Alerts Video Access [ View More Features ](https://www.g2.com/products/lumana/features) ## Top-Rated Alternatives [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![FacilityOS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FacilityOS") FacilityOS 4.7/5(265) ](https://www.g2.com/products/facilityos/reviews) [ ![Coram AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coram AI") Coram AI 4.9/5(207) ](https://www.g2.com/products/coram-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/lumana/competitors/alternatives) ##### Categories on G2 [Physical Security](https://www.g2.com/categories/physical-security)[Video Surveillance](https://www.g2.com/categories/video-surveillance) ##### Explore More [Best VoIP software for small business](https://www.g2.com/discussions/what-is-the-best-voip-software-for-small-businesses)[Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[User-friendly online community tools for my tech business](https://www.g2.com/discussions/what-are-the-most-user-friendly-online-community-tools-for-a-tech-business) [Which MEP platforms are highest rated for architectural professionals coordinating complex building systems across disciplines?](https://www.g2.com/discussions/mep-which-mep-platforms-are-highest-rated-for-architectural-professionals-coordinating-complex-building-s)[Best desktop software for spending oversight](https://www.g2.com/discussions/best-desktop-software-for-spending-oversight-which-tools-offer-the-clearest-view)[Pros and Cons Details](https://www.g2.com/products/lumana/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)