Coram AI Reviews & Product Details

What I like best about Coram is the clean, easy-to-use interface and the strength of the overall platform. Cameras, doors, user groups and access permissions all live in one place, so day-to-day tasks like adding users, adjusting door access or checking events are quick and straightforward. Having one unified system across our sites has made managing physical security much simpler for our team. Review collected by and hosted on G2.com.

Adding a single user is easy, but adding a large group of people at once is tedious. A more streamlined bulk option, for importing users and assigning them to user groups together, would save a lot of time. Coram also requires an email address for every user, which makes bulk onboarding much longer, especially for staff, contractors or visitors who don’t have one. Review collected by and hosted on G2.com.

As the Dean of Enrollment Management and Student Services at Washington County Community College, I oversee campus safety and emergency preparedness. What I appreciate most about CoramAI is the ability to initiate an emergency response from a mobile app and connect that activation to our broader campus notification systems.

Through our integration with Rave, a CoramAI activation starts a coordinated response across multiple communication channels. Having a single starting point is valuable when staff need to act quickly. CoramAI has become an important part of how we approach emergency preparedness on our campus. Review collected by and hosted on G2.com.

The most involved part of our implementation was configuring and testing the connections between systems. CAP alert mapping and notification formatting required attention to make sure information moved through the workflow as intended. More detailed integration examples and troubleshooting guidance would be helpful for institutions connecting several platforms. However, they walked me through it and assisted to ensure project delivery goals were met and they have now created training docs for other colleges, so this issue has been fully addressed. Review collected by and hosted on G2.com.

What I like best about Coram AI is our ability to use some of our current cameras that may be older models and plug them into the modern Coram system. It's been a huge cost saver for us as we have some legacy infrastructure in place. It made implementation costs incredibly attractive.. Coram also has a very easy to use app, as well as web app. Everything is searchable, and the ability to detect movement at certain times makes searching for potential issues on camera a breezer. Review collected by and hosted on G2.com.

Nothing, really. It's a great system. We're very pleased with performance, support, and costs, and intend on continuing to grow with Coram. Review collected by and hosted on G2.com.

I can quickly find the footage I need without spending excessive time searching through video.

• Incident investigations: Video gives management another objective source of information when reviewing employee incidents, safety concerns, product issues, or questions about what happened.

• Operational visibility: I can use cameras for more than security—production flow, downtime, loading activity, equipment areas, and understanding what was occurring around an operational issue.

• Food security: The system can help establish who entered an area, when they entered, and what occurred around ingredients, exposed product, finished goods, cold storage, loading docks, and restricted areas.

• Employee protection: Footage can also protect employees by helping establish what actually happened when accounts of an incident differ.

• Management efficiency: Management cannot physically be everywhere in the facility. Coram provides another set of eyes when reviewing events across the plant. Review collected by and hosted on G2.com.

More prompts on instructions on how to use functions. Review collected by and hosted on G2.com.

Easy of use via the App or Web interface. Makes adding a new appliance or camera very simple and time efficient.

Also the time we did have a defective camera Coram was very easy to work with to get a replacement at no cost. Review collected by and hosted on G2.com.

I not a big user of their back end applications. But setting up a foundry to count foot traffic was not as easy as I would have hoped. I was able to do it . Just took a bit of work to make it happen. Review collected by and hosted on G2.com.

Coram’s natural-language search makes it quick and easy to find the video footage we need. It’s saving us a lot of time when reviewing clips and pulling footage. Review collected by and hosted on G2.com.

There are a few features I’d like to see, especially around face profiles, to help improve future results. For example, it would be useful to mark a matched face as “not that person,” and to have the ability to merge face profiles when they refer to the same individual. It would be nice for Coram to control the video OSF natively from their software as well instead of managing each individual software. Review collected by and hosted on G2.com.

The integration was seamless with our existing cameras. Our rep Dominick was extremely helpful and responsive. We have it running at 17 locations and it working very well. We are still in the process of setting the back end walls and such, which is very easy Review collected by and hosted on G2.com.

Two items we have asked to be considered is being able to leave a comment on Alerts, so that all the individuals know what was done with the Alert. We also would like a feature to "pin" an individual to be able to track them, versus having to describe them. But overall, very pleased with the product and the support. Review collected by and hosted on G2.com.

Flexibility is the word that comes to mind. From receiving trial equipment according to our needs, to bundling orders for multiple locations, the team is willing to work with me based on timing, financial, and operational variables in my company. Regarding the platform and products, it's top-notch. The browser UI is very similar to that of another well-known system. Deploying the NVR and cameras is simple, and the video quality and feature customization capabilities in the UI are great. Most importantly, no vendor lock in, so we have flexible options for compatible cameras instead of being stuck with a fleet of $1-$2k proprietary cameras that all need to be replaced at end of life. Review collected by and hosted on G2.com.

There's nothing to dislike. From what I've seen in my interactions with the sales team, engineering/support team, and the platform/devices themselves, I'm very satisfied. Review collected by and hosted on G2.com.

I really liked the support system they had. They were very helpful throughout the transition from our previous camera system. The NVR was easy to set up and was able to detect most of our cameras right away. The software and UI were also user-friendly and straightforward to navigate. The features were explained clearly, which made it easier for users who aren’t very knowledgeable about technology. Lastly, our tech representative Dom, was really informative through the process. Review collected by and hosted on G2.com.

currently, there are some features that we liked on our old camera system that is not on coram. But Coram was very accepting for features request. Review collected by and hosted on G2.com.

It is easy to understand and navigate my way around the platform with no training on the system. This helps us easily as we do not need to overly explain how to use the platform. Review collected by and hosted on G2.com.

In moments of when we need to review camera footage it can be a bit slow to load past camera feed. Review collected by and hosted on G2.com.