Generated from real user reviews
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Jacob P.
Mid-Market (51-1000 emp.)
5.0/5
"Spot AI continues to be easy to setup & use, has great online support, and releases new features"
What do you like about Spot AI?
Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos
Joe M.
Mid-Market (51-1000 emp.)
5.0/5
"Great product and Customer Service"
What do you like about Spot AI?
SpotAI allows me to have a centralized view of all our properties. Easy to use platform and intuitive features. Customer service is always quick and e
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Rob M.
Mid-Market (51-1000 emp.)
5.0/5
"Great Experience"
What do you like about Spot AI?
Spot AI is great. We can have access to all of our locations from one platform and see them all at once or each location separately. We love that th
Jacob P.
Mid-Market (51-1000 emp.)
5.0/5
"Spot AI continues to be easy to setup & use, has great online support, and releases new features"
What do you like about Spot AI?
Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos
See Related User Reviews
Lisa S.
Mid-Market (51-1000 emp.)
5.0/5
"Incredible Agentic AI and a Unified Dashboard for all locations"
What do you like about Spot AI?
The Agentic AI is incredible technology and I love the unified dashboard
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Jacob P.
Mid-Market (51-1000 emp.)
5.0/5
"Spot AI continues to be easy to setup & use, has great online support, and releases new features"
What do you dislike about Spot AI?
Spot AI can be a bit expensive, but a lot of the features make up for this. Would be nice to have a built-in DHCP router in the Spot Appliance itself.
The most helpful is the easy ability to select and deselect AI options to help with searches Review collected by and hosted on G2.com.
AI will often mistake an object for a person. Review collected by and hosted on G2.com.
Easy to use. Console is very easy to use and has the functionality need to secure our company Review collected by and hosted on G2.com.
No direct telephone support. Too many times it would have saved everyone time if telephone support was available Review collected by and hosted on G2.com.
Fairly easy to create cases and swap between cameras Review collected by and hosted on G2.com.
Lower video quality sometimes makes it difficult to truly navigate some incidents. Review collected by and hosted on G2.com.
the ability to search in such detail, and seeing thumb nails of clips Review collected by and hosted on G2.com.
not being able to pull up multi cameras at the same time when searching time stamps. Review collected by and hosted on G2.com.
The Agentic AI is incredible technology and I love the unified dashboard Review collected by and hosted on G2.com.
I do not have any issues with Spot at this time Review collected by and hosted on G2.com.
Spot AI has replaced all of our legacy systems and enables us to view and review all of our sites from one central location. And with cheaper costing than our on-site analog DVR systems, it was an easy choice to go with Spot AI. Review collected by and hosted on G2.com.
Initial POE set-up at all of our locations was intensive but Spot AI communicated with us all the way through. Review collected by and hosted on G2.com.
Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos to the cases, the ability to follow a specific individual through multiple cameras, and so much more.
They consistently listen to feedback, add new features, and provide training for these features, such as comparative dashboards to compare AI data from one location to another.
Spot AI is also easy to set up, easy to use, and easily integrates into your business. Even if you have an older DVR, you can connect that to your Spot AI appliance in order to access the footage online.
As an IT Tech, I use the cameras frequently, and reach out to customer support a lot. They are always readily available to help and always come up with solutions to fix the issues in a timely manner. Review collected by and hosted on G2.com.
Spot AI can be a bit expensive, but a lot of the features make up for this.
Would be nice to have a built-in DHCP router in the Spot Appliance itself.
Turret & Dome Cameras can be hard to adjust the angle on when setting up. Review collected by and hosted on G2.com.
Spot A.I. tracks and saves numerous data points that help the overall operation of our business. Utilizing multi-platform layouts it has never been as easy to access the information to share with the team on a daily hourly basis. The software also hosts video feeds for easy sharing where file size causes issues and makes it difficult to do business at times. The customer support team has also been very efficient utilizing meetings and emails to adapt to our business needs and take feedback at every turn. Review collected by and hosted on G2.com.
There are some very small details that have been brought to the teams attention like a pinch to zoom function on the mobile camera application that would come in handy. The support team has acknowledged this and have plans to implement in the near future. Review collected by and hosted on G2.com.
You don’t have time to dig through hours of footage. Spot.ai gives you actionable intel fast PPE compliance, motion events, license plates, you name it. All from a clean, easy-to-use dashboard. Review collected by and hosted on G2.com.
There are no downsides in my opinion. Maybe, that not more people know how useful this information is. Review collected by and hosted on G2.com.
The ability to monitor and troubleshoot cameras across multiple sites. Review collected by and hosted on G2.com.
The initial sticker shock, after you get past that it's great! Review collected by and hosted on G2.com.
