I like that Eagle Eye Networks allows me to view up to 10 camera feeds at once, which is a powerful tool for problem-solving. There's also a lot of flexibility with how I can watch the footage, like slowing down or speeding up the feed to focus better on a problem. Plus, I find it very useful to pull and download camera footage, making it easy to share with others, which is important since not everyone can use the tools directly. This capability is very good for maintaining the safety and integrity of a building. Overall, it's been straightforward to manage access control across a large number of properties. Review collected by and hosted on G2.com.

When they rolled out the new version of the product, it was very clunky and confusing to use. Review collected by and hosted on G2.com.

Eagle Eye is very user and phone friendly. The app makes it incredibly easy to check the cameras at any point and time and wherever I may be. Not having to sign into the computer to use it makes it much easier to spend my time focused on other areas I need to. Review collected by and hosted on G2.com.

The one downside I find is when I am trying to look back at past history because it automatically tries to bring me to where it detects movement it at times can be very frustrating. Review collected by and hosted on G2.com.

Their support has been exceptional, especially when it comes to troubleshooting. Since this is our first time using a system like this, they’ve guided us through issues such as power outages and setting up new equipment. They’re very professional, and their explanations are clear and easy to understand whenever we reach out for help. Review collected by and hosted on G2.com.

The camera software can be a bit tricky to navigate around, but once you understand it, it isn’t too difficult to find what you’re looking for. Review collected by and hosted on G2.com.

Our HOA has relied on Eagle Eye for our camera security needs since our building was completed in 2019. Overall, it has been a dependable solution at a reasonable monthly cost. We also appreciate the history feature, which is stored securely in a cloud environment and helps reduce the need for expensive on-site equipment. Review collected by and hosted on G2.com.

My only minor concern is that I can’t sync the timestamp with the actual date and time. That said, it’s not a major issue since it’s only off by one hour. Review collected by and hosted on G2.com.

EagleEye Networks is fully cloud based and managed with minimal hardware needed to manage on the customer site. Very easy to use and has redundancy built-into the product. Review collected by and hosted on G2.com.

The latency of cloud connected devices can be frustrating and the delay in watching live video is a problem sometimes. AI features are lacking for the built-in function, you have to pay more for additional features that are already including in many other products. Review collected by and hosted on G2.com.

Its great and is always working, the customer service is good too. we like how we can look up things and we like that one camera has audio recording as well. Review collected by and hosted on G2.com.

how long it takes to go find something on the cameras, because of buffering or it says offline, I'm mean it takes for ever to find if a client left something and we have to review the footage to see if something was stolen or who left something so we can contact them, like its a huge waste of time waiting on the buffering. Review collected by and hosted on G2.com.

I like that Eagle Eye Networks is camera agnostic, allowing for seamless integration with both legacy analog cameras via a bridge managed switch and new IP cameras without needing a full hardware refresh. The centralized multisite cloud management is great for managing users, viewing live feeds, and retrieving historical footage from one web browser or mobile app, without needing local NVR maintenance. The flexible retention options let me configure different retention periods per camera, which helps optimize cloud storage costs. I also appreciate the AI smart video search and the smooth experience of cloud centralization, including granular retention and bandwidth controls. Setting up was pretty easy, just involving a network switch and simple portal login, making it seamless and uncomplicated. Review collected by and hosted on G2.com.

I find Eagle Eye Networks to be a bit challenging due to its bandwidth dependency, especially in areas with limited upload speeds which can lead to latency issues or require intensive tuning of the bandwidth allocation settings. Additionally, the interface feels cluttered which can make navigation less intuitive. The subscription costs are also on the higher side, making it a consideration when scaling quickly. Review collected by and hosted on G2.com.

I like that Eagle Eye Networks is very user-friendly and makes it easy to find what I need to do because of the simplicity of the design. I also appreciate the additional fields it offers. The new AI feature is great too; it can handle tasks like pulling up all deactivated cards just by asking it. Overall, it's effortless to use, even for someone who isn't sure about specific functions. I also love that we have a local rep that handles any issues immediately. Review collected by and hosted on G2.com.

I don't have any complaints. Review collected by and hosted on G2.com.

It’s easy to browse through the history and quickly locate important events when I need them. Review collected by and hosted on G2.com.

Sometimes it’s difficult to find specific events when you don’t know the general time frame of when they happened. There are also times when it doesn’t pick up events it should, which can leave them unrecorded unless it’s set to continuous recording. Review collected by and hosted on G2.com.

I like that Eagle Eye Networks is user friendly and easy to use. I'm able to access the cameras quickly either on my laptop or my phone. I also appreciate being able to keep an eye on my studio, and if there's anything in question, it's easy to go into the history and look at activity. The initial setup was smooth. Review collected by and hosted on G2.com.

I'm looking forward to AI-generated features like getting clips sent to me when movement is detected. Review collected by and hosted on G2.com.