Best Physical Security Software for Medium-Sized Businesses

How Many Physical Security Software Products Does G2 Track?

Total Products under this Category: 166

Category Stats (Aug 2026)

  • Average Rating: 4.34/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: OpenEye (+0.57%) - Among all products in this category, OpenEye recorded the largest rating increase compared to last month

Last updated: August 06, 2026

How Does G2 Rank Physical Security Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,800+ Authentic Reviews
  • 166+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Physical Security Software

G2 Grid® for Physical Security Software plotting products by satisfaction and market presence

Highlighted products: Verkada, Coram AI, Kastle, Solink, Rhombus, Alarm.com for Business, Brivo, and Spot AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/physical-security/grids.json?focus%5B%5D=verkada&focus%5B%5D=coram-ai&focus%5B%5D=kastle&focus%5B%5D=solink&focus%5B%5D=rhombus-systems&focus%5B%5D=alarm-com-for-business&focus%5B%5D=brivo&focus%5B%5D=spot-ai&segment=mid-market)

Sponsored

Guardian

Alert Enterprise Guardian is a leading Physical Identity and Access Management (PIAM), Visitor Management, and Identity & Access Management (IAM) platform that unifies physical security, identity governance, and physical access control systems (PACS) into a single, automated solution. Guardian provides a single pane of glass to manage access for employees, contractors, and visitors, helping organizations reduce manual effort, automate workflows, improve compliance, and gain real-time visibility across facilities. 🔐 Physical Identity & Access Management (PIAM) Guardian transforms systems like LenelS2, C•CURE, Honeywell and Genetec into an identity-driven platform with lifecycle automation and governance. By integrating with HR systems (Workday, SAP, Oracle) and IT identity platforms, Guardian enables: Automated provisioning and deprovisioning Real-time access visibility User access reviews (UAR) and compliance reporting (NERC, SOC 2, HIPAA) This replaces fragmented processes with centralized, policy-based access control. 🏢 Enterprise Visitor Management Guardian delivers enterprise-grade visitor management beyond tools like Envoy, connecting visitor workflows directly to PACS and identity systems. Pre-registration, check-in, and badge printing Integration with turnstiles and access systems Real-time visibility into site activity This ensures secure, consistent visitor experiences across locations. 🧠 IAM with Cyber-Physical Convergence Guardian extends IAM solutions like Saviynt, SailPoint and Okta by bridging digital identity and physical access. Identity lifecycle automation (joiner, mover, leaver) Role-based access control (RBAC) Access certifications and audit reporting Organizations gain full control over who has access to what, across IT and physical environments. 🚀 Why Organizations Choose Guardian Guardian combines: End-to-end access automation HR–IT–PACS integration Enterprise visitor management Faster provisioning and reduced manual effort Improved compliance and audit readiness Mobile credentials and AI-driven insights Customers highlight ease of use, scalability, strong integrations, and responsive support. 🏭 Built for Enterprise & Regulated Environments Ideal for: Healthcare, energy, and utilities (NERC) Global enterprises with multiple PACS Financial services, manufacturing, and education Technology, Data Centers, Telecommunication Pharmaceuticals, Life Sciences, Biotech 📈 Key Outcomes Automated access processes Faster onboarding and provisioning Reduced risk (e.g., eliminating orphaned access) Enterprise-wide visibility Improved user experience 🌐 Flexible Deployment & Global Support Deploy Guardian your way—SaaS (US/EU), AWS, Azure, GCP, ServiceNow, or on-premise. Backed by a global services team and 24/7, 365 support with SLA, Guardian ensures success from implementation through operations.

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Verkada

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected platform. Its solutions—including video security, access control, air quality sensors, alarms, intercoms, and workplace tools—work seamlessly in Verkada Command, a cloud-based software experience built for scale. From finding footage in seconds to identifying events like a door held open, a visitor check-in, or a change in air quality, Verkada gives teams the insight to see, understand, and act with confidence—helping create safer, smarter environments.

Average Rating: 4.7/5.0

Total Reviews: 138

How Do G2 Users Rate Verkada?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Verkada?

  • Seller: Verkada
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @VerkadaHQ
    2,519 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,701 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 53% Medium, 30% Large

What Do G2 Reviewers Say About Verkada?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Verkada, finding it efficient and straightforward to operate after initial setup.
  • Users appreciate the excellent customer support of Verkada, highlighting 24/7 assistance and effective service.
  • Users praise the reliable integration of Verkada with third-party apps and the quality of its cameras.
  • Users value the ease of integration with Verkada, enhancing their experience and security capabilities effectively.
  • Users value the simple interface of Verkada, finding it easy to use on both app and computer.
Cons
  • Users find Verkada to be expensive, which limits budgeting and implementation for organizations like non-profits.
  • Users experience access issues with Verkada, including a lack of IP filters and software update complications.
  • Users report significant connectivity issues with Verkada, impacting bandwidth and causing equipment reliability concerns.
  • Users report inaccurate detection issues, such as tailgating and “unknown user” errors, affecting system reliability.
  • Users are frustrated by missing features, including an IP filter and better control over software updates.

What Are Recent G2 Reviews of Verkada?

What Are G2 Users Discussing About Verkada?

Coram AI

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI Safety Agent, providing businesses with a comprehensive approach to security that encompasses video surveillance, access control, and emergency management. Suitable for organizations of all sizes, Coram AI is trusted by a diverse range of clients, including Fortune 500 companies, educational institutions, and various sectors such as retail and manufacturing. The target audience for Coram AI includes businesses and organizations that prioritize safety and operational efficiency. The platform is particularly beneficial for environments where security is paramount, such as schools, warehouses, and large venues. Coram AI addresses specific use cases like proactive incident prevention, real-time monitoring, and streamlined emergency response, making it an essential tool for organizations looking to enhance their safety protocols. One of the key features that sets Coram AI apart is its AI-native architecture. Unlike traditional video security systems, Coram embeds intelligence directly into its platform, enabling advanced functionalities such as weapon detection, slip-and-fall detection, and natural language alerts. These capabilities allow organizations to implement proactive safety measures that significantly reduce response times and mitigate risks before they escalate into serious incidents. Additionally, Coram's compatibility with any IP camera and its open platform design facilitate quick and cost-effective deployment, making it an attractive option for businesses looking to upgrade their security systems without extensive overhauls. Coram AI's recognition as one of the CB Insights AI 100 Companies of 2025 highlights its leadership in applying advanced AI technologies to real-world security challenges. The team behind Coram brings extensive experience from the self-driving industry, equipping them with the expertise to tackle complex perception problems in real-time. This background allows Coram to leverage the latest advancements in multimodal AI, ensuring that their solutions remain at the forefront of innovation in physical security. Moreover, Coram AI places a strong emphasis on privacy and compliance, holding SOC 2 Type II and HIPAA certifications. This commitment to cybersecurity and data protection ensures that businesses can deploy AI solutions that not only enhance safety but also adhere to the highest standards of trust and resilience. With Coram AI, organizations can confidently secure their environments while maintaining compliance with essential regulations.

Average Rating: 4.9/5.0

Total Reviews: 203

How Do G2 Users Rate Coram AI?

  • Ease of Use: 9.7/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Coram AI?

  • Seller: Coram AI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Sunnyvale, US
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Director
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 62% Medium, 29% Small

What Do G2 Reviewers Say About Coram AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Coram AI, appreciating its seamless integration and user-friendly features.
  • Users appreciate the responsive customer support of Coram AI, ensuring quick resolution of any issues encountered.
  • Users value the intuitive interface and comprehensive features of Coram AI for seamless operation and effective client management.
  • Users find the helpfulness of alerts in Coram AI invaluable for safety and communication during drills.
  • Users praise the high camera quality of Coram AI, enhancing job performance and user experience significantly.
Cons
  • Users experience camera issues like freezing and delayed calibration, affecting overall functionality and video quality.
  • Users experience lagging performance with Coram AI, noticing delays in playback and camera transitions on mobile devices.
  • Users experience slow streaming issues, with audio delays and video lag affecting the overall performance of Coram AI.
  • Users experience video playback issues on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface.
  • Users experience laggy playback and connectivity issues in the mobile app, impacting usability and overall satisfaction.

What Are Recent G2 Reviews of Coram AI?

Kastle

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating advanced access control, video surveillance, and visitor management technologies, we ensure enhanced security and superior performance. As tens of thousands trust our services daily, we stand out as a partner dedicated to innovation, leadership, and comprehensive managed security services. Discover the Kastle difference at kastle.com.

Average Rating: 4.6/5.0

Total Reviews: 186

How Do G2 Users Rate Kastle?

  • Ease of Use: 9.1/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Kastle?

  • Seller: Kastle Systems
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Falls Church, VA
  • Twitter: @KastleSystems
    2,057 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    701 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Property Manager
  • Top Industries: Commercial Real Estate, Real Estate
  • Company Size: 49% Medium, 40% Small

What Do G2 Reviewers Say About Kastle?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly design of Kastle, making access management straightforward and efficient.
  • Users highlight the friendly and reliable customer support of Kastle, enhancing their overall experience with the software.
  • Users commend the helpful customer service and friendly tech support, enhancing their Kastle experience.
  • Users appreciate the flexibility and reliability of Kastle's access control, enhancing their office entry experience.
  • Users value the reliability of Kastle, praising its consistent performance and effective integration into various infrastructures.
Cons
  • Users experience access issues with Kastle, facing complications in managing staff access across different locations.
  • Users express frustration with poor customer support, citing slow response times and inadequate communication from representatives.
  • Users find the pricing to be high compared to similar products, considering lower-cost alternatives.
  • Users experience inaccurate detection issues, with the scanner often failing to recognize the card reader properly.
  • Users experience inconsistent communication with Kastle, leading to delays in response and follow-up challenges.

What Are Recent G2 Reviews of Kastle?

Solink

Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site.

Average Rating: 4.7/5.0

Total Reviews: 122

How Do G2 Users Rate Solink?

  • Ease of Use: 9.2/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Solink?

  • Seller: SOLINK
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ottawa, CA
  • Twitter: @SolinkCorp
    902 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Restaurants
  • Company Size: 38% Medium, 30% Large

What Do G2 Reviewers Say About Solink?

AI-generated summary from verified user reviews

Pros
  • Users praise the camera quality of Solink for its clear images and fast performance in capturing essential details.
  • Users find SOLINK to be easy to use, appreciating its user-friendly interface and effective problem-solving support.
  • Users value the easy initial setup of Solink, making transitions across their company smooth and straightforward.
  • Users appreciate that Solink offers helpful customer service and effective tools for video review and problem-solving.
  • Users praise Solink's AI technology for transforming security footage into actionable business insights, enhancing operational efficiency.
Cons
  • Users note that the inaccurate detection in Solink's spot check feature can lead to frustrating false positives.
  • Users express concern over limited functionality, particularly with video search and app compatibility across devices.
  • Users note limited features in Solink, especially with multi-camera support and inconsistent functionality across devices.
  • Users experience scheduling issues due to data integration and time zone problems causing slow responses.
  • Users find that snapshots and zoom capabilities of Solink, particularly with 360 cams, need improvement.

What Are Recent G2 Reviews of Solink?

What Are G2 Users Discussing About Solink?

Rhombus

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.

Average Rating: 4.6/5.0

Total Reviews: 605

How Do G2 Users Rate Rhombus?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.3/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Rhombus?

  • Seller: Rhombus
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sacramento, CA
  • LinkedIn® Page: www.linkedin.com
    214 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director of Technology
  • Top Industries: Education Management, Primary/Secondary Education
  • Company Size: 48% Medium, 42% Small

What Do G2 Reviewers Say About Rhombus?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with Rhombus, highlighting its quick installation and straightforward setup.
  • Users love the great camera quality of Rhombus, ensuring no blind spots and never missing a shot!
  • Users commend the excellent customer support of Rhombus, appreciating their readiness to assist when needed.
  • Users appreciate the user-friendly interface and excellent support, making Rhombus a valuable tool for organizations.
  • Users praise the security functionality of Rhombus, appreciating its reliability and cloud integration for easy management.
Cons
  • Users report camera issues with inadequate zoom and lack of reliable maintenance affecting their overall experience.
  • Users find the annual licensing fee expensive, making it challenging to justify the purchase.
  • Users face access issues due to unprepared support and reliance on mobile devices for door access.
  • Users find the limited features during the trial frustrating, especially with navigation and reliance on onsite hardware.
  • Users experience slow performance with Rhombus, leading to frustration during loading and sharing processes.

What Are Recent G2 Reviews of Rhombus?

What Are G2 Users Discussing About Rhombus?

Alarm.com for Business

Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intuitive interface.

Average Rating: 4.5/5.0

Total Reviews: 24

How Do G2 Users Rate Alarm.com for Business?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Alarm.com for Business?

  • Seller: Alarm.com
  • Company Website:
  • Year Founded: 2000
  • HQ Location: McLean, Virginia, United States
  • Twitter: @AlarmDotCom
    14,376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,386 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 33% Small

What Do G2 Reviewers Say About Alarm.com for Business?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Alarm.com for Business, finding it intuitive and reliable for quick access.
  • Users value the seamless access control features of Alarm.com, enhancing security management across multiple locations effortlessly.
  • Users appreciate the seamless integration of tools on Alarm.com, enhancing project optimization and user experience.
  • Users praise the management ease of Alarm.com for Business, enjoying intuitive controls and the ability to manage multiple locations seamlessly.
  • Users love the easy access provided by Alarm.com, seamlessly managing multiple locations and user controls.
Cons
  • Users note the high costs associated with licensing and hardware upgrades for Alarm.com for Business, impacting budget decisions.
  • Users note the need for improved interface labeling and CCTV optimization to enhance usability and visualization.
  • Users feel the system offers limited customization, hindering necessary adjustments and support options for their specific needs.
  • Users find the limited features of Alarm.com for Business restrictive, hindering optimal use of the system.
  • Users note the poor interface design in Alarm.com for Business, suggesting better organization and labeling for efficiency.

What Are Recent G2 Reviews of Alarm.com for Business?

Brivo

Brivo is the global leader in cloud-native physical security, with more than 2 million devices deployed across 100,000+ locations in 80 countries. The flagship product, Brivo Security Suite, unifies access control, video intelligence, visitor management, and intrusion into a single view to centralize security across the enterprise. Businesses use Brivo’s AI-powered unified security platform to proactively detect and deter threats, improve operations, reduce liability, comply with regulations, increase sales, and maximize profits. The pioneer in both cloud-native access control and video surveillance, Brivo is trusted by more than 25 million users across the globe to protect people, property, and digital assets. Headquartered in Bethesda, Md., and Austin, Texas, Brivo has additional offices in Lehi, Utah; Amsterdam; Bangalore; and Tokyo. Learn more at brivo.com. Brivo recently merged with Eagle Eye Networks. Please visit een.com to learn more about the Eagle Eye Cloud VMS (video management system) and its AI-powered video intelligence capabilities.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate Brivo?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 8.6/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Brivo?

  • Seller: Brivo
  • Year Founded: 1999
  • HQ Location: Bethesda, MD
  • LinkedIn® Page: www.linkedin.com
    1,147 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Security and Investigations, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About Brivo?

AI-generated summary from verified user reviews

Pros
  • Users value the remote management capabilities of Brivo's cloud technology, significantly enhancing convenience and efficiency.
  • Users appreciate the excellent customer support from Brivo, with quick resolutions and helpful assistance.
  • Users appreciate the ease of installation and remote management of Brivo, along with responsive customer support.
  • Users appreciate the communication speed of Brivo, with quick resolution times from customer service enhancing their experience.
  • Users love the ease of use of Brivo, enjoying seamless remote control and excellent customer support.
Cons
  • Users are concerned about internet dependency, as losing connectivity restricts scheduling and user management capabilities.
  • Users find the slow performance of Brivo frustrating, especially with updates lagging behind during last-minute reservations.

What Are Recent G2 Reviews of Brivo?

What Are G2 Users Discussing About Brivo?

Spot AI

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we deliver measurable ROI in safety, operations, and security across manufacturing floors, retail stores, schools, hospitals, and beyond. Our mission: Turn every camera into a source of business value—helping organizations build safer, smarter, and more efficient spaces.

Average Rating: 4.8/5.0

Total Reviews: 75

How Do G2 Users Rate Spot AI?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.4/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Spot AI?

  • Seller: Spot AI
  • Year Founded: 2018
  • HQ Location: Burlingame, California
  • LinkedIn® Page: www.linkedin.com
    112 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Electrical/Electronic Manufacturing
  • Company Size: 60% Medium, 32% Small

What Do G2 Reviewers Say About Spot AI?

AI-generated summary from verified user reviews

Pros
  • Users love the easy access to multiple locations and data, enhancing operational efficiency and team collaboration.
  • Users commend the quality and clarity of Spot AI's cameras, enhancing their surveillance experience across multiple locations.
  • Users find Spot AI's helpful smart AI features invaluable for efficiently managing security and data across multiple locations.
  • Users appreciate the seamless access control across multiple locations, simplifying management and oversight for security needs.
  • Users praise the incredible technology of Spot AI, particularly appreciating the unified dashboard experience.
Cons
  • Users find access issues with Spot AI, particularly needing enhancements for the Azure SSO logon process.
  • Users find camera adjustment issues challenging when setting up Turret & Dome Cameras in Spot AI.
  • Users face challenges with slow video downloads for cases, often experiencing timeouts during the process.
  • Users found the complex setup of Spot AI challenging due to unexpected cabling requirements.
  • Users find the difficult setup of Spot AI a challenge due to unexpected cabling requirements.

What Are Recent G2 Reviews of Spot AI?

What Are G2 Users Discussing About Spot AI?

Lumana

Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments.

Average Rating: 4.9/5.0

Total Reviews: 59

How Do G2 Users Rate Lumana?

  • Ease of Use: 9.8/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Quality of Support: 9.8/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Lumana?

  • Seller: Lumana
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Los Gatos, California, United States
  • Twitter: @LumanaHQ
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    105 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Security and Investigations
  • Company Size: 53% Medium, 28% Small

What Do G2 Reviewers Say About Lumana?

AI-generated summary from verified user reviews

Pros
  • Users value Lumana's Agentic AI approach, enhancing physical security with intelligent alerts and real-time threat detection.
  • Users value the intelligent alert notifications of Lumana for their timely and proactive security management.
  • Users value Lumana's Agentic AI approach, enhancing security through intelligent alerts and real-time threat detection.
  • Users praise Lumana for its ease of use, noting quick setup and intuitive features that streamline operations.
  • Users value Lumana’s efficiency, which dramatically reduces investigation time and simplifies security management processes.
Cons
  • Users report inaccurate detection with alerts and recognize the need for improvements in facial recognition features.
  • Users experience a noticeable learning curve with Lumana, particularly in understanding its advanced features and setup.
  • Users face camera issues such as unreliable PTZ function and problems with GPIO, impacting functionality.
  • Users face a difficult training process due to the extensive AI capabilities, impacting the setup of advanced features.
  • Users highlight the missing PTZ presets and unreliable GPIO functions, which detract from the overall experience with Lumana.

What Are Recent G2 Reviews of Lumana?

FacilityOS

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

Average Rating: 4.7/5.0

Total Reviews: 261

How Do G2 Users Rate FacilityOS?

  • Ease of Use: 9.4/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind FacilityOS?

  • Seller: FacilityOS
  • Company Website:
  • Year Founded: 2014
  • HQ Location: North York, Ontario
  • LinkedIn® Page: www.linkedin.com
    208 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Manager
  • Top Industries: Manufacturing, Food Production
  • Company Size: 64% Medium, 26% Large

What Do G2 Reviewers Say About FacilityOS?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of FacilityOS, enjoying its user-friendly interface and seamless integration features.
  • Users commend the exceptional customer support from FacilityOS, praising the helpfulness and customization provided by the team.
  • Users appreciate the ease of tracking office attendance and simple guest sign-in process with FacilityOS.
  • Users highlight the ease of implementation for FacilityOS, making it a user-friendly experience from start to finish.
  • Users commend the easy setup of FacilityOS, highlighting its reliability and straightforward implementation process.
Cons
  • Users find the limited features of FacilityOS inadequate for efficiently managing large groups during sign-in processes.
  • Users find the limited functionality of FacilityOS challenging for managing large groups efficiently during sign-in processes.
  • Users experience access issues with unclear sign-out buttons and occasional login difficulties, affecting the overall usability.
  • Users experience connectivity issues with FacilityOS, affecting the reliability of printer and WiFi connections.
  • Users find FacilityOS to be expensive, especially in high traffic areas requiring multiple kiosks for functionality.

What Are Recent G2 Reviews of FacilityOS?

OpenEye

Headquartered in Liberty Lake, Washington, OpenEye, a subsidiary of Alarm.com, is a leading provider of intelligent cloud solutions for video security, business intelligence, and loss prevention. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services uncovers insights that enhance security and increase your bottom line. Our cloud-managed platform gets the video you need quickly, whether you’re receiving real-time alert notifications, searching for specific events, or monitoring areas for safety. See the next opportunity to secure and scale smart environments and enhance experiences for your customers, employees, and students with an intelligent and aware cloud video platform.

Average Rating: 4.4/5.0

Total Reviews: 42

How Do G2 Users Rate OpenEye?

  • Ease of Use: 9.1/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 8.9/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind OpenEye?

  • Seller: OpenEye
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Liberty Lake, WA
  • Twitter: @OpenEyeVideo
    525 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    322 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 40% Small, 40% Medium

What Do G2 Reviewers Say About OpenEye?

AI-generated summary from verified user reviews

Pros
  • Users value the fast and responsive AI tools in OpenEye, enhancing their overall experience and satisfaction.
  • Users value the excellent customer support from OpenEye, highlighting their commitment to customer success and responsiveness.
  • Users highlight the fast responsiveness and AI tools of OpenEye, along with great customer support and easy integration.
  • Users appreciate the easy remote access of OpenEye, allowing quick checks and clear footage from anywhere.
  • Users value the affordable pricing of OpenEye, making it accessible without compromising on quality.
Cons
  • Users find OpenEye's offerings expensive, with limited storage options and cost-prohibitive packages affecting accessibility.
  • Users find the complexity of initialization challenging, often facing lengthy setup times and configuration difficulties.
  • Users find the complexity of initialization in OpenEye to be a challenging barrier to entry.
  • Users express concern over dependency issues with OpenEye, which complicate usage and can be frustrating.
  • Users find the difficult setup of OpenEye frustrating, as remote configuration can take a significant amount of time.

What Are Recent G2 Reviews of OpenEye?

Genea Security

Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. This innovative technology combines advanced software capabilities with non-proprietary Mercury-based hardware, allowing administrators to monitor and manage access in real-time. With Genea Security, organizations can streamline their security processes while ensuring the safety and convenience of their users. Targeted at businesses of all sizes, Genea Security caters to a diverse audience, including facility managers, IT professionals, and security teams. Its versatile features make it suitable for various use cases, from managing access in large corporate offices to securing multi-building complexes. The platform's Custom Dashboard allows users to focus on specific access alerts, providing a clear view of who is entering and exiting facilities. This level of oversight is crucial for organizations looking to enhance security protocols and maintain a safe environment for employees and visitors alike. One of the standout features of Genea Security is its ability to integrate seamlessly with third-party software, including video management systems and identity management platforms. This integration enables organizations to automate user management processes, such as adding and removing users, which can significantly reduce administrative burdens. The provision of mobile keys further enhances security, allowing employees to access doors, gates, and elevators using their smartphones. This flexibility not only improves user experience but also minimizes the need for physical access cards and fobs. Genea Security also emphasizes health and safety through features like Safe Workplace, Building Sync, and Touchless Visitor Management. These tools help organizations navigate the complexities of maintaining a secure environment, especially in light of evolving health guidelines. Additionally, the self-service tenant portals streamline user management for building teams, making it easier to maintain accurate access records and respond to tenant needs efficiently. With a commitment to customer support, Genea Security offers 24/7 assistance, ensuring that users can access help whenever they need it. This dedication to service enhances the overall user experience, reinforcing the platform's reliability as a comprehensive access control solution. By combining advanced technology with robust support, Genea Security stands out as a valuable asset for organizations seeking to enhance their security infrastructure.

Average Rating: 4.4/5.0

Total Reviews: 101

How Do G2 Users Rate Genea Security?

  • Ease of Use: 9.0/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Genea Security?

  • Seller: Genea
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Irvine, CA
  • Twitter: @GetGenea
    782 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    209 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Medium, 22% Small

What Do G2 Reviewers Say About Genea Security?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Genea Security, making management and real-time access seamless and simple.
  • Users value the remote access capabilities of Genea Security, allowing for efficient control from anywhere.
  • Users value the robust control over mobile access, enjoying the ease of management and real-time monitoring.
  • Users enjoy the simple and concise user interface of Genea Security, making navigation and management effortless.
  • Users commend the robust and efficient access control solution offered by Genea, praised for its simplified management.
Cons
  • Users experience performance issues with Genea Security, often facing challenges during setup and needing additional support.
  • Users find Genea Security lacking in limited features, particularly missing functions for user management and hardware overview.
  • Users express frustration with poor customer support when navigating complex software setup and functionality issues.
  • Users find the lack of easy access to user addition on the dashboard inconvenient for frequent tasks.
  • Users face communication issues with Genea's engineering team, leading to frustration over additional workload for bulk changes.

What Are Recent G2 Reviews of Genea Security?

What Are G2 Users Discussing About Genea Security?

TrackTik

TrackTik is an integrated security workforce management solution that seamlessly connects field operations with back-office management. The platform automates manual tasks, provides real-time worker tracking, and delivers actionable data insights to reduce costs and boost operational efficiency. With streamlined workflows and comprehensive reporting capabilities, TrackTik enhances productivity, improving job satisfaction and employee retention across frontline operations.

Average Rating: 4.3/5.0

Total Reviews: 61

How Do G2 Users Rate TrackTik?

  • Ease of Use: 8.1/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Quality of Support: 8.1/10 (Category avg: 8.7/10)
  • Ease of Admin: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind TrackTik?

  • Seller: Trackforce
  • Year Founded: 2000
  • HQ Location: Southlake, US
  • Twitter: @GoTrackforce
    974 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    463 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Security and Investigations
  • Company Size: 44% Medium, 33% Small

What Do G2 Reviewers Say About TrackTik?

AI-generated summary from verified user reviews

Pros
  • Users find TrackTik's interface incredibly easy to use, enhancing accountability and simplifying documentation for better efficiency.
  • Users value the efficiency of TrackTik, seamlessly managing multiple sites and streamlining reporting with real-time insights.
  • Users appreciate the user-friendly interface of TrackTik, making scheduling and reporting seamless and efficient.
  • Users appreciate the efficient scheduling and reporting features of TrackTik, enhancing client access and oversight.
  • Users appreciate the customizability of TrackTik, allowing tailored solutions for unique business needs and enhancements.
Cons
  • Users find TrackTik's complexity and steep learning curve challenging, especially when using mobile applications for administration.
  • Users express frustration with TrackTik's poor customer support, citing slow responses and a lack of accountability.
  • Users find the poor reporting capabilities of TrackTik frustrating, as they hinder flexible management and efficiency.
  • Users find the admin limitations cumbersome, with complicated permissions and unclear reporting affecting usability.
  • Users find the difficult setup of TrackTik cumbersome, requiring extensive manual data entry and a steep learning curve.

What Are Recent G2 Reviews of TrackTik?

What Are G2 Users Discussing About TrackTik?

Kisi

Kisi is a cloud-based physical security and access control platform designed to help organizations connect people and spaces through modern, secure, and flexible workplace security solutions. This innovative platform integrates various security functionalities, including access control, visitor management, video surveillance, intrusion detection, analytics, and reporting, all within a single, user-friendly interface. Kisi is tailored for simplicity and scalability, making it suitable for a wide range of organizations seeking to enhance their security measures. Targeted at industries such as fitness and wellness, coworking spaces, commercial real estate, and technology, Kisi addresses diverse security needs with a comprehensive suite of tools. The platform enables organizations to manage access to doors and elevators, streamline visitor access, and facilitate security workflows from virtually anywhere. This flexibility is particularly beneficial for businesses that operate in hybrid work environments or require 24/7 unstaffed access, as Kisi can accommodate various use cases, including tailgating detection and booking integrations. Key products of Kisi include the Reader Pro, Controller Pro, and Terminal Pro, which collectively form a robust ecosystem for managing physical security. The platform also offers an Intercom Pro system, web and mobile applications, and seamless integrations with existing security infrastructure. Users can leverage flexible credentials, such as Apple Wallet employee badges, to enhance convenience and security. These features not only improve operational efficiency but also allow organizations to monetize their spaces effectively, ensuring a modern user experience across multiple locations. Kisi stands out in the access control market by providing a unified solution that simplifies security workflows and enhances overall security management. The platform's analytics and reporting capabilities enable organizations to gain valuable insights into their security operations, helping them make informed decisions and optimize their security strategies. By combining advanced technology with user-centric design, Kisi empowers organizations to create safer environments while adapting to the evolving demands of modern workplaces.

Average Rating: 4.5/5.0

Total Reviews: 46

How Do G2 Users Rate Kisi?

  • Ease of Use: 9.1/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Kisi?

  • Seller: KISI
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Brooklyn, US
  • Twitter: @KISI
    3,461 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    235 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 48% Small, 39% Medium

What Do G2 Reviewers Say About Kisi?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support from Kisi, particularly praising representative Kalib Mickelson's dedication and responsiveness.
  • Users appreciate the ease of use of Kisi, enjoying its simple functionality and clean user interface.
  • Users commend Kisi for its exceptional customer support, with representatives providing informative and personable assistance throughout the process.
  • Users love the simple functionality of Kisi, enjoying its ease of use and clean user interface.
  • Users commend Kisi for its exceptional staff professionalism, highlighting responsive and supportive sales representatives like Kalib Mickelson.
Cons
  • Users note the higher price of Kisi compared to competitors, though some find its features justify the expense.
  • Users are frustrated by Kisi's poor customer support, citing unresponsive staff during critical issues and lack of assistance.

What Are Recent G2 Reviews of Kisi?

What Are G2 Users Discussing About Kisi?

Resolver

Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience.

Average Rating: 4.3/5.0

Total Reviews: 178

How Do G2 Users Rate Resolver?

  • Ease of Use: 7.9/10 (Category avg: 8.6/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 8.9/10 (Category avg: 8.7/10)
  • Ease of Admin: 7.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Resolver?

  • Seller: Resolver
  • Company Website:
  • HQ Location: Toronto, Canada
  • Twitter: @Resolver
    4,951 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    706 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Security and Investigations
  • Company Size: 47% Large, 38% Medium

What Do G2 Reviewers Say About Resolver?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Resolver, appreciating its simplicity in managing issues and audits effectively.
  • Users value the customization options of Resolver, tailoring it effectively to their unique incident reporting requirements.
  • Users highlight the responsive customer support of Resolver, which aids in effective problem-solving and integration assistance.
  • Users value the structured approach of Resolver, which enhances accountability and simplifies issue management and reporting.
  • Users appreciate the structure and accountability enforced by Resolver, enhancing audit and issue management processes effectively.
Cons
  • Users find that the complexity of Resolver requires significant time and resources for proper implementation and training.
  • Users emphasize the need for improvement in UI and guidance, citing confusion and overwhelming features in Resolver.
  • Users note limited features in Resolver, particularly regarding bulk permissions and admin functionality, affecting usability.
  • Users struggle with a steep learning curve due to inadequate training and system limitations affecting overall usability.
  • Users find Resolver's limited functionality requires extensive configuration and may not meet immediate needs effectively.

What Are Recent G2 Reviews of Resolver?

What Are G2 Users Discussing About Resolver?