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Best Physical Security Software for Medium-Sized Businesses

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Physical Security category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Physical Security to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Physical Security category.

In addition to qualifying for inclusion in the Physical Security Software category, to qualify for inclusion in the Medium-Sized Business Physical Security Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Physical Security Available
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    G2 Score
Verkada
(137)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Physical Security software
View top Consulting Services for Verkada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

    Users
    • IT Manager
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 53% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Verkada is a security software that offers features such as user permissions, integration with third-party apps, and a user-friendly command software.
    • Users frequently mention the ease of use, seamless integration, excellent customer support, and the ability to access cameras from anywhere as standout features of Verkada.
    • Users experienced issues such as lack of IP filter, high licensing costs, occasional downtimes, and constant updates or features released without notification.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verkada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    15
    Features
    15
    Integrations
    12
    Security
    11
    Cons
    Expensive
    17
    Access Issues
    4
    Inaccurate Detection
    3
    Missing Features
    3
    Privacy Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verkada features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.6
    9.6
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verkada
    Company Website
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @VerkadaHQ
    2,446 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,535 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users
  • IT Manager
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 53% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Verkada is a security software that offers features such as user permissions, integration with third-party apps, and a user-friendly command software.
  • Users frequently mention the ease of use, seamless integration, excellent customer support, and the ability to access cameras from anywhere as standout features of Verkada.
  • Users experienced issues such as lack of IP filter, high licensing costs, occasional downtimes, and constant updates or features released without notification.
Verkada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
15
Features
15
Integrations
12
Security
11
Cons
Expensive
17
Access Issues
4
Inaccurate Detection
3
Missing Features
3
Privacy Issues
3
View All Pros and Cons
Verkada features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.2
Quality of Support
Average: 8.6
9.6
Ease of Admin
Average: 8.5
Seller Details
Seller
Verkada
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@VerkadaHQ
2,446 Twitter followers
LinkedIn® Page
www.linkedin.com
2,535 employees on LinkedIn®
Kastle
(155)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

    Users
    • Office Manager
    Industries
    • Commercial Real Estate
    • Real Estate
    Market Segment
    • 51% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kastle is a security system that provides access control, surveillance, and building management solutions.
    • Reviewers like the user-friendly nature of Kastle, its seamless communication process, the convenience of its mobile app, and the robust security features including cameras and security guards.
    • Reviewers noted issues with the phone app not working in weak 4G signal areas, slow response to emails from account representatives, occasional software lag, concerns about pricing, and difficulties with certain features such as door unlock time limits and customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kastle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    51
    Ease of Use
    51
    Helpful
    46
    Access Control
    22
    Simple
    16
    Cons
    Poor Customer Support
    20
    Access Issues
    17
    Expensive
    10
    Inaccurate Detection
    10
    Complexity
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kastle features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.4
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kastle Systems
    Company Website
    Year Founded
    1972
    HQ Location
    Falls Church, VA
    Twitter
    @KastleSystems
    2,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    691 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users
  • Office Manager
Industries
  • Commercial Real Estate
  • Real Estate
Market Segment
  • 51% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kastle is a security system that provides access control, surveillance, and building management solutions.
  • Reviewers like the user-friendly nature of Kastle, its seamless communication process, the convenience of its mobile app, and the robust security features including cameras and security guards.
  • Reviewers noted issues with the phone app not working in weak 4G signal areas, slow response to emails from account representatives, occasional software lag, concerns about pricing, and difficulties with certain features such as door unlock time limits and customization options.
Kastle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
51
Ease of Use
51
Helpful
46
Access Control
22
Simple
16
Cons
Poor Customer Support
20
Access Issues
17
Expensive
10
Inaccurate Detection
10
Complexity
9
View All Pros and Cons
Kastle features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.4
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.1
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.5
Seller Details
Seller
Kastle Systems
Company Website
Year Founded
1972
HQ Location
Falls Church, VA
Twitter
@KastleSystems
2,075 Twitter followers
LinkedIn® Page
www.linkedin.com
691 employees on LinkedIn®

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Rhombus
(607)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

    Users
    • Owner
    • Director of Technology
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rhombus is a security camera system that provides visibility, security alerts, and integrates with other systems for monitoring and control.
    • Users like the user-friendly interface, easy installation, quick and responsive support, clear image quality, and the ability to access cameras offsite and integrate with AI for features like facial recognition.
    • Reviewers noted occasional system lag, different platforms on different devices, storage space limitations, and a complex pricing structure with annual licensing per camera as potential drawbacks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rhombus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    90
    Camera Quality
    57
    Customer Support
    52
    Features
    38
    Easy Setup
    30
    Cons
    Camera Issues
    30
    Expensive
    22
    Access Issues
    13
    Limited Features
    12
    Slow Performance
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rhombus features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rhombus
    Company Website
    Year Founded
    2016
    HQ Location
    Sacramento, CA
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users
  • Owner
  • Director of Technology
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rhombus is a security camera system that provides visibility, security alerts, and integrates with other systems for monitoring and control.
  • Users like the user-friendly interface, easy installation, quick and responsive support, clear image quality, and the ability to access cameras offsite and integrate with AI for features like facial recognition.
  • Reviewers noted occasional system lag, different platforms on different devices, storage space limitations, and a complex pricing structure with annual licensing per camera as potential drawbacks.
Rhombus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
90
Camera Quality
57
Customer Support
52
Features
38
Easy Setup
30
Cons
Camera Issues
30
Expensive
22
Access Issues
13
Limited Features
12
Slow Performance
9
View All Pros and Cons
Rhombus features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.3
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.5
Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
Coram AI
(135)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

    Users
    • IT Director
    Industries
    • Primary/Secondary Education
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coram AI is a surveillance software that enables users to monitor and manage security cameras, offering features such as facial recognition, license plate detection, and AI search capabilities.
    • Users like the ease of installation and setup, the user-friendly interface, the ability to integrate with existing cameras, and the advanced AI features that save time in locating specific incidents or individuals.
    • Reviewers noted some issues with video loading times, occasional audio and video quality problems, sensitivity of certain sensors, and a desire for more customization options and features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coram AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Customer Support
    51
    Features
    38
    AI Technology
    31
    Setup Ease
    30
    Cons
    Camera Issues
    11
    Expensive
    8
    Limited Features
    8
    Missing Features
    8
    Slow Streaming
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coram AI features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.6
    9.6
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coram AI
    Company Website
    Year Founded
    2022
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

Users
  • IT Director
Industries
  • Primary/Secondary Education
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coram AI is a surveillance software that enables users to monitor and manage security cameras, offering features such as facial recognition, license plate detection, and AI search capabilities.
  • Users like the ease of installation and setup, the user-friendly interface, the ability to integrate with existing cameras, and the advanced AI features that save time in locating specific incidents or individuals.
  • Reviewers noted some issues with video loading times, occasional audio and video quality problems, sensitivity of certain sensors, and a desire for more customization options and features.
Coram AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Customer Support
51
Features
38
AI Technology
31
Setup Ease
30
Cons
Camera Issues
11
Expensive
8
Limited Features
8
Missing Features
8
Slow Streaming
8
View All Pros and Cons
Coram AI features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.7
Quality of Support
Average: 8.6
9.6
Ease of Admin
Average: 8.5
Seller Details
Seller
Coram AI
Company Website
Year Founded
2022
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Brivo
(35)4.6 out of 5
8th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

    Users
    No information available
    Industries
    • Security and Investigations
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Technology
    3
    Customer Support
    3
    Access Control
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Expensive
    2
    High Subscription Fees
    2
    App Instability
    1
    Internet Dependency
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brivo features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brivo
    Year Founded
    1999
    HQ Location
    Bethesda, MD
    LinkedIn® Page
    www.linkedin.com
    400 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

Users
No information available
Industries
  • Security and Investigations
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
Brivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Technology
3
Customer Support
3
Access Control
2
Ease of Use
2
Helpful
2
Cons
Expensive
2
High Subscription Fees
2
App Instability
1
Internet Dependency
1
Slow Performance
1
View All Pros and Cons
Brivo features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.6
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.5
Seller Details
Seller
Brivo
Year Founded
1999
HQ Location
Bethesda, MD
LinkedIn® Page
www.linkedin.com
400 employees on LinkedIn®
Spot AI
(71)4.8 out of 5
5th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Retail
    Market Segment
    • 61% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spot AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Features
    5
    Remote Access
    5
    Customer Support
    4
    Easy Access
    4
    Cons
    Camera Issues
    3
    Access Issues
    2
    Poor Camera Quality
    2
    Software Instability
    2
    Clip Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spot AI features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.6
    9.6
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spot AI
    Year Founded
    2018
    HQ Location
    Burlingame, California
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Retail
Market Segment
  • 61% Mid-Market
  • 32% Small-Business
Spot AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Features
5
Remote Access
5
Customer Support
4
Easy Access
4
Cons
Camera Issues
3
Access Issues
2
Poor Camera Quality
2
Software Instability
2
Clip Management
1
View All Pros and Cons
Spot AI features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.4
Quality of Support
Average: 8.6
9.6
Ease of Admin
Average: 8.5
Seller Details
Seller
Spot AI
Year Founded
2018
HQ Location
Burlingame, California
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
FacilityOS
(242)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empo

    Users
    • Security Manager
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 62% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FacilityOS is a system that helps track the entry and exit of individuals in a building.
    • Reviewers like the ease of use, quick visitor invitation, real-time reporting, and the ability to pre-register individuals for events.
    • Users experienced issues such as unverified sign-ins having a negative impact, inconsistent identity card printouts, and the need to login twice which was found to be annoying.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FacilityOS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    100
    Customer Support
    59
    Simple
    50
    Easy Setup
    43
    Implementation Ease
    39
    Cons
    Expensive
    12
    Limited Functionality
    12
    Limited Features
    11
    Connectivity Issues
    9
    Limited Customization
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FacilityOS features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FacilityOS
    Company Website
    Year Founded
    2014
    HQ Location
    North York, Ontario
    LinkedIn® Page
    www.linkedin.com
    204 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empo

Users
  • Security Manager
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 62% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FacilityOS is a system that helps track the entry and exit of individuals in a building.
  • Reviewers like the ease of use, quick visitor invitation, real-time reporting, and the ability to pre-register individuals for events.
  • Users experienced issues such as unverified sign-ins having a negative impact, inconsistent identity card printouts, and the need to login twice which was found to be annoying.
FacilityOS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
100
Customer Support
59
Simple
50
Easy Setup
43
Implementation Ease
39
Cons
Expensive
12
Limited Functionality
12
Limited Features
11
Connectivity Issues
9
Limited Customization
9
View All Pros and Cons
FacilityOS features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.6
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.5
Seller Details
Seller
FacilityOS
Company Website
Year Founded
2014
HQ Location
North York, Ontario
LinkedIn® Page
www.linkedin.com
204 employees on LinkedIn®
Genea Security
(94)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. T

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genea is an access control solution that simplifies management and monitoring through a cloud-based platform.
    • Users frequently mention the ease of use, the ability to control mobile access from a computer, the user-friendly interface, and the efficient chat support that helps overcome initial installation hurdles.
    • Users mentioned issues with the software design when setting up holidays, the need to pay extra for Apple Watch key use, the loss of elevator control during transition, and the inability to edit the date and time when programming doors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genea Security Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Remote Access
    4
    Access
    3
    Simple
    3
    Access Control
    2
    Cons
    Performance Issues
    6
    Limited Features
    3
    Poor Customer Support
    2
    Access Issues
    1
    Communication Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genea Security features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.4
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.6
    9.3
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genea
    Company Website
    Year Founded
    2006
    HQ Location
    Irvine, CA
    Twitter
    @GetGenea
    783 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    186 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. T

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genea is an access control solution that simplifies management and monitoring through a cloud-based platform.
  • Users frequently mention the ease of use, the ability to control mobile access from a computer, the user-friendly interface, and the efficient chat support that helps overcome initial installation hurdles.
  • Users mentioned issues with the software design when setting up holidays, the need to pay extra for Apple Watch key use, the loss of elevator control during transition, and the inability to edit the date and time when programming doors.
Genea Security Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Remote Access
4
Access
3
Simple
3
Access Control
2
Cons
Performance Issues
6
Limited Features
3
Poor Customer Support
2
Access Issues
1
Communication Issues
1
View All Pros and Cons
Genea Security features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.4
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Quality of Support
Average: 8.6
9.3
Ease of Admin
Average: 8.5
Seller Details
Seller
Genea
Company Website
Year Founded
2006
HQ Location
Irvine, CA
Twitter
@GetGenea
783 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®
Resolver
(177)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —w

    Users
    No information available
    Industries
    • Financial Services
    • Security and Investigations
    Market Segment
    • 47% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Resolver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Customer Support
    40
    Customization
    40
    Customizability
    37
    Features
    36
    Cons
    Complexity
    30
    Improvement Needed
    24
    Limited Features
    21
    Limitations
    19
    Limited Functionality
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Resolver features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 8.4
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.6
    7.3
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Resolver
    Company Website
    HQ Location
    Toronto, Canada
    Twitter
    @Resolver
    5,006 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    722 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —w

Users
No information available
Industries
  • Financial Services
  • Security and Investigations
Market Segment
  • 47% Enterprise
  • 38% Mid-Market
Resolver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Customer Support
40
Customization
40
Customizability
37
Features
36
Cons
Complexity
30
Improvement Needed
24
Limited Features
21
Limitations
19
Limited Functionality
18
View All Pros and Cons
Resolver features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 8.4
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.9
Quality of Support
Average: 8.6
7.3
Ease of Admin
Average: 8.5
Seller Details
Seller
Resolver
Company Website
HQ Location
Toronto, Canada
Twitter
@Resolver
5,006 Twitter followers
LinkedIn® Page
www.linkedin.com
722 employees on LinkedIn®
TrackTik
(61)4.4 out of 5
12th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrackTik is an integrated security workforce management solution that seamlessly connects field operations with back-office management. The platform automates manual tasks, provides real-time worker t

    Users
    No information available
    Industries
    • Security and Investigations
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrackTik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Efficiency
    7
    Features
    7
    Scheduling
    6
    Tracking Features
    5
    Cons
    Complexity
    7
    Poor Reporting
    4
    Poor Customer Support
    3
    Admin Limitations
    2
    Difficult Setup
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrackTik features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 8.4
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Quality of Support
    Average: 8.6
    8.0
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trackforce
    Year Founded
    2000
    HQ Location
    Southlake, US
    Twitter
    @GoTrackforce
    983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    463 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrackTik is an integrated security workforce management solution that seamlessly connects field operations with back-office management. The platform automates manual tasks, provides real-time worker t

Users
No information available
Industries
  • Security and Investigations
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
TrackTik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Efficiency
7
Features
7
Scheduling
6
Tracking Features
5
Cons
Complexity
7
Poor Reporting
4
Poor Customer Support
3
Admin Limitations
2
Difficult Setup
2
View All Pros and Cons
TrackTik features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 8.4
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.1
Quality of Support
Average: 8.6
8.0
Ease of Admin
Average: 8.5
Seller Details
Seller
Trackforce
Year Founded
2000
HQ Location
Southlake, US
Twitter
@GoTrackforce
983 Twitter followers
LinkedIn® Page
www.linkedin.com
463 employees on LinkedIn®
Kisi
(33)4.5 out of 5
7th Easiest To Use in Physical Security software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    www.getkisi.com Kisi is the industry-leading physical security system for modern facilities. Arming your team members with a keyless entry system does more than eliminate keys—it builds a vibrant off

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kisi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Simple
    2
    Staff Professionalism
    2
    Cons
    Expensive
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kisi features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KISI
    Year Founded
    2012
    HQ Location
    Brooklyn, US
    Twitter
    @KISI
    3,491 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

www.getkisi.com Kisi is the industry-leading physical security system for modern facilities. Arming your team members with a keyless entry system does more than eliminate keys—it builds a vibrant off

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 33% Small-Business
Kisi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Helpful
2
Simple
2
Staff Professionalism
2
Cons
Expensive
1
Poor Customer Support
1
View All Pros and Cons
Kisi features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.0
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.5
Seller Details
Seller
KISI
Year Founded
2012
HQ Location
Brooklyn, US
Twitter
@KISI
3,491 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
Omnigo
(59)4.2 out of 5
Optimized for quick response
13th Easiest To Use in Physical Security software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises,

    Users
    No information available
    Industries
    • Law Enforcement
    • Hospital & Health Care
    Market Segment
    • 41% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Omnigo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Platform Stability
    1
    Reliability
    1
    Cons
    Limited Features
    1
    Limited Functionality
    1
    Outdated Design
    1
    Poor Documentation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Omnigo features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.4
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.6
    8.2
    Ease of Admin
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Omnigo Software
    Company Website
    Year Founded
    2017
    HQ Location
    St. Louis, MO
    Twitter
    @OmnigoSoftware
    1,122 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises,

Users
No information available
Industries
  • Law Enforcement
  • Hospital & Health Care
Market Segment
  • 41% Small-Business
  • 32% Mid-Market
Omnigo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Platform Stability
1
Reliability
1
Cons
Limited Features
1
Limited Functionality
1
Outdated Design
1
Poor Documentation
1
View All Pros and Cons
Omnigo features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.4
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Quality of Support
Average: 8.6
8.2
Ease of Admin
Average: 8.5
Seller Details
Seller
Omnigo Software
Company Website
Year Founded
2017
HQ Location
St. Louis, MO
Twitter
@OmnigoSoftware
1,122 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
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