The cloud-based system makes it easy to control and monitor everything remotely, which has been a huge time-saver. Customer service is excellent. Easily integrates with PMS. Review collected by and hosted on G2.com.

It only updates about once an hour, which can be frustrating when we have last-minute reservations. It would be a huge help if it could sync automatically every 15 minutes. Review collected by and hosted on G2.com.

Brivo is easy to install and the cloud based software makes it a breeze to manage from anywhere. Customer service/tech support is helpful and usually gets issues fixed in one call. Review collected by and hosted on G2.com.

The only real downside is that if you lose internet, you can’t make changes until it is restored. The system will still function, but you can’t change schedules or add/remove users. Review collected by and hosted on G2.com.

The customer service is very responsive when it comes to resolving issues with their platform or updating it to meet our changing needs.

As it's cloud based, I don't have to engage our infrastructure team about software / patch updates.

Also the GUI is very intuitive and the whole system is easy to set up - gone are the days were hours are spent in training or having to remember how to do things like run reports.

Best of all, we have saved so much time by removing manual data entry as the system integrates seamlessly with our HR/IT systems. Review collected by and hosted on G2.com.

Some industry specific reports and functions aren't available like in other "enterprise systems", but I'm sure they'll get there as they are always making improvements. Review collected by and hosted on G2.com.

Best part of Brivo is the training that comes with it. The team that supports this, and the featuresets they add over time make this a fantastic product. From fingerprints, to fobs, to cards, to key codes, to even mobile passes, this company knows what installers, users, and administrators want in a good solid system, and apply it to their products. I highly recommend them. Review collected by and hosted on G2.com.

There are at times backorders for parts when big orders go through, but its very few and far between. Review collected by and hosted on G2.com.

I have found that Brivo has one of the most user friendly interfaces on the market. The flexibility the system offers makes integrating it into either new or existing spaces very easy. Review collected by and hosted on G2.com.

My only real complaint has to do with the way we, as a dealer, have to access our customers accounts. Having to allow yourself access to remote programming instead of the way it used to be is much more of a hassle than it needs to be. Review collected by and hosted on G2.com.

Cloud, database, Web browser GUI. Constantly innovating new features and integrating with other database software. Review collected by and hosted on G2.com.

Their readers and credentials are proprietary. If there is a supply chain issue, alternatives are difficult. Review collected by and hosted on G2.com.

Cloud management and API options makes the day to day management easy. Review collected by and hosted on G2.com.

subscription costs can be difficult to move to from another product that doesnt have Cloud services, but its worth it. Review collected by and hosted on G2.com.

It's been great working with Brivo techs. Questions get answered Review collected by and hosted on G2.com.

Literally nothing. I mean there's a monthly cost, but the value makes that worth it. Review collected by and hosted on G2.com.

Ease of use, ability to log in from anywhere, rock solid performance Review collected by and hosted on G2.com.

Integration with on site systems, no fire integration via software Review collected by and hosted on G2.com.

Easy to use, Easy to Implement, Cloudbased, Great Support, and New Technology Review collected by and hosted on G2.com.

Fluid Access Doesn't Work correctly, but we were told they are working on this. Review collected by and hosted on G2.com.